If you’ve had Udemy Credits added to your account by our team, or for a special promotion, then the good news is they will be automatically applied to your next course purchase at Udemy.com. In addition, the credits can be used towards purchasing any Udemy course!
Below are some of the frequently asked questions we receive regarding Udemy Credits.
What are Udemy Credits?
Udemy Credits are a balance that is automatically counted towards your next course purchase, even though the credits have no cash value. So, for example, if you’ve had 5 credits added to your account by our team, and the next course you decide to purchase is listed at $30 USD, then you will only be charged $25 USD.
The credits are based on the currency that is set for your account.
How are credits used?
Udemy Credits in your account will be automatically applied to your next course purchase. So, when you select a course and proceed to the payment page, you will see the total credits that have been applied to the purchase. In addition, if you have any credits left in your account, the remaining total will also be posted.
Please note that Udemy Credits can only be be applied on purchases that take place at Udemy.com, and not on the Android or iOS Udemy mobile app.
How long do I have to use my credits?
Generally speaking, Udemy Credits are good for six months after they are added to your account, but you can confirm the expiration date of your credits, by looking at the right hand side of your Credit History page.
Please note that the credits will expire at 23:59:59 PM, Pacific Standard Time (PST), of the corresponding day.
What happens if I refund a course that had Udemy Credits applied to the purchase?
If you are granted a refund for a course purchase, which used Udemy Credits towards it, the credits that were applied to the initial purchase will be returned to your Udemy account. Please note that the credits hold no cash value, and Udemy’s standard refund policy applies.
If I purchase a course as a gift will my credits be applied?
Yes. Udemy Credits in your account will also be automatically applied to a course you purchase as a gift.
Can I use my credits on the mobile app?
No. Udemy Credits can only be be applied to purchases that take place at Udemy.com, and not on the Android or iOS Udemy mobile app.
How can I check my account’s credits?
You can check your account’s credit total, and review your credit history, by navigating to your Udemy Credits page. You can access the page by moving your cursor to your profile image at the top right hand, and then by clicking on Udemy Credits in the dropdown menu.
You can also get there by clicking here.
In your account’s credit history you can review when and how many Udemy Credits were added to your account, the status of the credits (for example: whether they were used towards a course purchase), and their expiration date.
Please note that your credit history page is only accessible at Udemy.com, and not through the Android or iOS Udemy mobile app.
Can I request to have my credits put on hold? And not applied to my next course purchase?
No. Udemy.com is setup to automatically apply Udemy Credits to your next course purchase.
Can I request to have Udemy Credits redeemed as cash?
No. Udemy Credits hold no cash value and cannot be redeemed as cash.