This article includes answers to frequently asked questions regarding the direct deposit (Automated Clearing House (ACH)) payment option for premium instructors. By selecting direct deposit, instructors can have their Udemy payments sent to their applicable bank account directly and securely.
Please note: currently, the direct deposit payment option is only available to instructors who are residents in the United States with a U.S. bank account. When direct deposits are available as a payment option for instructors and bank accounts in other nations, we will update this article.
Frequently asked questions regarding direct deposits for instructor payments
How do I set up direct deposit as a payment method?
What if I need to change the bank account I set up for my direct deposit?
Why am I unable to save my bank account information for the direct deposit option?
If you’re encountering issues saving your bank account information, please contact your bank to verify you are entering the correct information.
In addition, please be sure that your name is entered exactly as it appears in your bank account (note: only the first 22 characters of a name can be entered into the direct deposit form).
How long will it take before I receive money in my bank account, after Udemy sends my monthly payment?
Generally speaking, direct deposit transfers should be completed within 1 to 2 business days. The transfer may take longer, however, depending on your financial institution.
Will I be charged any fees if I use direct deposit to receive my payments?
Udemy does not charge instructors any fees to use direct deposit as their payment method. We advise checking with your bank regarding any exchange or transaction fees they may charge.
When will direct deposit be available as a payment method for non-U.S. instructors?
Our team hopes to make this feature available to instructors residing outside of the United States with bank accounts in other nations. At this time, we do not have a definitive timeline for when this feature will become available in other jurisdictions.
As the direct deposit option becomes available in other regions, we will be sure to notify our instructor community.
Is there a minimum total required in order to receive my payment?
Udemy does not have a minimum total that is required in order for instructors to receive their payment via direct deposit.
We advise instructors to check with their bank, however, regarding any transfer limitations that may apply to their bank account.
Are there other payment methods instructors can use?
Yes. Instructors can also set up Payoneer or PayPal as their payment method.
Where can I see when Udemy will be sending my payment? Or how much my payment will be?
You can view expected payment dates and the payment amount for a specific month on your Revenue Report.
What if I didn’t receive my direct deposit payment?
Please review our troubleshooting steps for missing instructor payments.