Instructors can further enhance the security of their account, and help prevent unauthorized access, by enabling Udemy’s multi-factor authentication feature (MFA). This article outlines how instructors can enable the MFA feature and log into their accounts.
Please note: the MFA option is not currently available in all instructor accounts, however, our team is working to make the feature available for all instructors.
- Learn more about keeping your instructor account secure.
- Learn how to troubleshoot common issues regarding Udemy’s multi-factor authentication (MFA) feature.
What is multi-factor authentication (MFA) ?
MFA requires a person to use more than one form of verification to access an account, usually by "knowing something" such as a password and by "having something" such as a verification code. MFA can greatly reduce identity theft and unauthorized access to sensitive information in your account.
How does an instructor enable it for their account?
Instructors can enable MFA for their Udemy account by navigating to their Account Security page and toggling the feature to on. Please note: enabling the feature will sign you out anywhere you are currently signed in.
How instructors log in with MFA
When MFA is enabled for your instructor account, then you may be required to follow the steps outlined below, when logging into your Udemy account.
- After you enter your account’s email address and password while attempting to log into Udemy, you may be notified that a code has been sent to your inbox.
- The code will be sent by Udemy to the email address you have registered for your Udemy account. If you do not see the email in your inbox, please be sure to also check your junk mail folder.
- Note: the code will be valid for 5 minutes. If you don’t receive the code or require that another one be sent, click Resend code on the log in page.
- Next, enter the code you were sent to complete your log in.
Troubleshooting
Review troubleshooting steps instructors can take to resolve common issues regarding Udemy’s multi-factor authentication (MFA) feature.