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  1. Udemy
  2. Purchase/Refunds
  3. Udemy Gifts

Sending Gifts: Frequently Asked Questions

The article answers frequently asked questions and troubleshooting steps when gifting on Udemy.

  • Learn how to send a Udemy gift.
  • View our frequently asked questions on redeeming a gift at Udemy.

Frequently Asked Questions:

  • Does Udemy have gift cards?
  • How does gifting work?
  • How do I send a gift on the Udemy mobile app?
  • Can I use Udemy credits to send a gift?
  • Can I gift my Udemy credits?
  • Can I gift a Udemy subscription?
  • I sent the gift to the wrong email address.
  • I sent a gift but they cannot find the email.
  • I sent the wrong gift.
  • Do I need to gift a particular course? 
  • What if my recipient does not like their course?

Does Udemy have gift cards?

We're excited that you're interested in gifting through Udemy! While we currently do not offer gift cards, we do have a great, easy way to gift a course on Udemy. 

How does gifting work?

Udemy courses can easily be gifted on Udemy.com to give to your friends, family, and colleagues. Gifts can be scheduled in advance to arrive on a specific day. (Learn more).

How do I send a gift on the Udemy mobile app?

Currently, gifts cannot be sent or received on the Udemy mobile app. However, gifts can easily be sent or received on Udemy.com.

Can I use Udemy credits to send a gift?

Udemy credits are automatically applied when making a gift purchase.

Please note: Udemy credits are not transferable to other accounts through refunds. If a gift purchased with credits is refunded, the credits will be returned to the original sender's account.

  • View our frequently asked questions on credits.

Can I gift my Udemy credits?

While Udemy credits are not able to be transferred, you can use your Udemy credits to send a gift to friends, family, and colleagues.

  • View our frequently asked questions on credits.

Can I gift a Udemy subscription?

Udemy subscriptions cannot be gifted at this time. However, we do offer a great option to gift a course on Udemy.

I sent the gift to the wrong email address.

If the gift has not been redeemed, please contact Udemy Support with the following details: 

  • The email address the gift was delivered to.
  • The email address the gift was supposed to be delivered to.
  • The title of the course that was purchased as a gift.

I sent a gift but they cannot find the email.

Please have them check their spam or junk folder in your email account to see if the email notification for the gift is there. 

If they still cannot find it, please contact Udemy Support with the title of the gifted courses and the email address of the recipient.

I sent the wrong gift.

Provided the request meets our refund guidelines, you may be able to submit a refund request. 

If you purchased the gift using credits, you may only receive the equivalent in Udemy credits to repurchase the course. 

If you used another payment method, then you may also request a refund back to your original payment method. (Learn more).

Provided the request meets our refund guidelines, you may be able to submit a refund request to receive credits (Learn more).

Do I need to gift a particular course? 

You will need to select a course when sending a gift on Udemy.

However, if the course is not what they are looking for, they may be able to submit a request for Udemy credits, provided it was not gifted using Udemy credits and otherwise meets our 30-day, refund policy. (Learn more)

What if my recipient does not like their course?

Provided the request meets our refund guidelines and the gift was not purchased with Udemy credits, they may be able to submit a refund request to receive credits (Learn more).

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Related articles

  • How to Send a Udemy Gift
  • How to Contact Udemy Support
  • How to Refund a Course
  • How to Redeem a Udemy Gift
  • Redeeming Gifts: Frequently Asked Questions

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Related articles

  • How to Send a Udemy Gift
  • How to Contact Udemy Support
  • How to Refund a Course
  • How to Redeem a Udemy Gift
  • Redeeming Gifts: Frequently Asked Questions

By clicking to access Udemy’s support virtual assistant, you are agreeing to Udemy’s Terms of Use and Privacy Policy.

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