How to Change Your Account’s Email Address (on a Browser)

This article explains how you change your email login while accessing Udemy on a browser. The article also includes answers to some of the commonly asked questions we receive about changing an account’s email address.

• Using the Udemy mobile app? Learn how to change your account’s email address on the mobile app.

Important security notes:

• To further enhance the security of your Udemy account, multifactor authentication (MFA) must be enabled before you can change your account’s email address. The authentication code will be sent to the email address you have registered for your Udemy account. Learn how to enable MFA.
• If you change your account’s email address, any credit card information you have saved in your account will be deleted. In addition, in order to change your email address you will be prompted to enable

How to change your account’s email address

Provided MFA has been enabled for your Udemy account, you can change your account’s email address by following the steps below.

1. After you log into your Udemy account, via your browser, navigate to your account settings page.

2. Click the pencil icon beside the email box.

Please note: If you do not see an edit pencil icon next to the email box, this indicates you registered for Udemy using an Apple, Google, or Facebook account. To enable editing and change your account's email address, you will first need to set up a password for your account.

• Please follow the instructions for how to change your password, to set up a password for your Udemy account using the same email address registered with your Apple, Google, or Facebook account.

3. Enter the new email address and your password.

• To maintain a secure and reliable platform, we require email validation when changing your email address, or when signing up for a new account. If you experiencing issues, please review our troubleshooting steps.

4. Click Save.

Frequently asked questions

When I try to change my email address it says that address is unavailable. Why?

The “email address is unavailable” banner indicates that the email address is registered to another active account or an account that was recently closed.

For example, you may have created two accounts by accident. You can follow the steps outlined in this article to reset your password and access the account registered to that email address.

If you recently closed an account that had that email address registered to it, however, that address may not be available to use with another Udemy account for a period of time. 

What should I do if I received a notification that my account email has been changed, but I didn’t change it?

Learn what to do if you believe your account has been compromised.

How do I change the password for my account?