Your Udemy account includes a Purchase History, where you can quickly access receipts for the courses you've bought, and review your purchase history or refunds. This article outlines how you can access your Purchase History, and includes answers to the more frequently asked questions we receive regarding Udemy receipts.
Where can I access a copy of my receipt?
In addition to the receipt you’re emailed when you purchase a Udemy course, you can also access copies of your receipts in your Purchase History. Once you've logged into your account at Udemy.com, then please follow the steps below to get a copy of your receipt.
- Click on your account picture at the top right hand of the page, to the right of My Courses
- A dropdown menu will appear. Next click on Purchase History near the bottom of the list
- Click on Receipt to the right of the course you would like a receipt for
- If you need to print a copy of your receipt, then you can do so by clicking on print in the File tab of your browser. You can also save your receipt as a PDF file via the print options.
The receipt includes the transaction date, order number, and the title of the course you purchased. If you're in a country that requires VAT, then information regarding Udemy's VAT ID, the net amount, tax amount, and total paid will be reflected.
Can I print a copy of my receipt?
Yes. If you need to print a copy of your receipt, then you can do so by clicking on print in the File tab of your browser. You can also save your receipt as a PDF file via the print options.
Can I see my refund history?
Yes. If you scroll to the bottom of your Purchase History page, you can also review any refunds you've requested, when the refund took place and how much the refund was for. If you were issued any Udemy Credits in your refund, this will also be noted in your refund history.
If you have any addition questions regarding your Purchase History, or encounter any issues, please contact Udemy support.
Is it possible to get receipts without the VAT / GST amount that was charged shown?
Due to legal obligations we must show the amount of VAT / GST that was charged for each transaction. We will not be able to remove VAT / GST amounts from receipts. For more information on taxes that may be charged for a Udemy course, please click here.
If a customer wants a receipt without reference to VAT / GST because they are a business and therefore do not pay VAT / GST, they would need to sign up for a Udemy for Business account. If you are a business that is interested in the Udemy for Business platform, you can learn more here.
Can I get a customized receipt?
If you would like a customized receipt, we can provide one for personal reference. Please contact our Support team and provide the following information:
- Name/Company name you would like to show on the receipt
- Your address/company’s address
- VAT ID (if any)
- Udemy Transaction Number
- Name of the course
Please note: we can only provide customized receipts for the owner of the account, under which the purchase occurred, or, the original course purchaser. We cannot provide customized receipts for transactions that took place via our mobile app, since those were processed by the Apple App Store (iOS) or Google Play (Android) payment systems.
As noted above, due to legal obligations we must show the amount of VAT / GST that was charged for each transaction. Udemy sales are based in the United States. As a result, the customized receipt will indicate the address for Udemy, Inc. in San Francisco, as that is the entity that took the payment.
Adding a business name and/or VAT/GST numbers is documentation only and will not change the VAT/GST charged on your order.
If you have any addition questions regarding your Purchase History, or encounter any issues, please contact Udemy support.