enabled_without_schedule

Please note: The email recently sent to learners notifying them about their email subscription status for Udemy emails occurred because of a technical error.

The notification settings for learners' Udemy accounts were not changed, and if you received the email, it can be disregarded. Our team was able to identify the technical issue that caused the error and resolved it. We apologize for any confusion or inconvenience this may have caused.

Back To Udemy

Sign in
English (US) Deutsch Español Français (France) Italiano 日本語 한국어 Polski Português Türkçe
  • Sign in
  • English (US) Deutsch Español Français (France) Italiano 日本語 한국어 Polski Português Türkçe
Search for solutions
Student Topics
Instructor Topics
Udemy Business Topics
Read article
Combined Results
Do these help?
What's this?
Submit a Data Access or Deletion Request
Additional Comments
No comments provided.
This email does not match the email associated with your Udemy account.
Please check that you have entered the correct email addresses.
Udemy Business
How can we improve this article?
Please note: this entry form is for feedback regarding the article and it will not generate a support ticket. If you require assistance from our support team, please click here.
Thank you. Your feedback has been recorded.
Please enter the course URL as www.udemy.com/course/course_name. Click here for help.
Please login using the email associated with your Udemy account so we can better assist you.
I am a...
Udemy Support
Help and Support
Do any of these articles answer your question?
If they do, we can close your request
I found my answer. Close my request.
I still need help.
  1. Udemy
  2. Course Management
  3. Student Engagement

Send Promotional Emails and Educational Announcements

This article explains how instructors can send promotional emails and educational announcements for their courses.

Promotional emails vs. educational announcements

If you have published multiple courses to the Udemy marketplace, you can use promotional emails to market your Udemy courses to students who have enrolled in at least one of your paid courses.

Review rules and guidelines for sending promotional emails.

Educational announcements are delivered by Udemy to the email inboxes of students, and are also posted in the "Announcement" section of your course. Educational announcements are to provide your students with free resources related to your course material.

Review rules and guidelines for sending educational announcements.

How to send a promotional email or educational announcement

To send a promotional email or educational announcement, please follow the steps below.

Please note: in order to send a promotional email or educational announcement, you must be listed as a visible instructor for the course. Learn more about instructor permissions and how to edit them.

  1. Navigate to the course management page.
  2. Select Communications on the left-hand side.
  3. Next, click Announcements, and then Compose at the top right.

How_to_send_a_promotional_email.jpg

  1. Select whether you wish to send an educational announcement or promotional email.
  2. Select the eligible courses you wish to send your educational announcement or promotional email to, the students you wish to include, and then enter the message's content.

Please note: our educational announcement and promotional email text editor does not support emojis, so do not include emojis in your message. Doing so will cause formatting and delivery errors. We also recommend creating your message in the announcement and promotional email text editor, rather than copying and pasting in your message, to help avoid formatting issues that might occur.

  1. You can double check the notification, before sending it to students, by clicking on Send Me Email Preview.

preview_email_or_anouncement.jpg

  1. If everything is in order, click Send.

Encountering issues sending an educational announcement or promotional email?

Review troubleshooting steps you can take if you’re unable to send an educational announcement or promotional email.

Was this article helpful?
26 out of 43 found this helpful

Related articles

  • Promotional Emails: Rules and Guidelines
  • Educational Announcements: Rules and Guidelines
  • Accessing & Navigating The Instructor View
  • Why Can't I Send my Educational Announcement or Promotional Email?
  • Instructors: How to Add Co-instructors And Teaching Assistants And Manage Course Permissions
Contact Us

Related articles

  • Promotional Emails: Rules and Guidelines
  • Educational Announcements: Rules and Guidelines
  • Accessing & Navigating The Instructor View
  • Why Can't I Send my Educational Announcement or Promotional Email?
  • Instructors: How to Add Co-instructors And Teaching Assistants And Manage Course Permissions
Contact Us
'instructor','ins.course_building_and_management.pricing_promotion_and_coupons','title:Send Promotional Emails and Educational Announcements',
English (US) Deutsch Español Français (France) Italiano 日本語 한국어 Polski Português Türkçe
  • Udemy Business
  • Teach on Udemy
  • Get the app
  • About us
  • Contact us
  • Careers
  • Blog
  • Affiliate
  • Investors
  • Terms
  • Privacy policy
  • Sitemap
  • Accessibility statement
Udemy
© 2022 Udemy, Inc.