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  3. Communication Tools

Q&A: Rules and Guidelines

The Q&A serves as a forum where students can engage each other and the instructor in conversations about the course content, and instructors can reinforce material that's been covered.

Please note: the Q&A is not available in free courses.

Instructors – Detailed Guidelines

  • DO encourage your students to interact with each other.
  • DO answer questions politely and in a timely manner.
  • DON’T post rude, aggressive, or threatening comments.
  • DON’T use the Q&A for promotion; posting coupon codes, promotional external links, links to other Udemy courses, any sort of marketing messages or references to the same are prohibited.
  • DON’T ask for or post personal information about students.

Students – Detailed Guidelines

  • DO ask and answer questions politely.
  • DO engage in discussions with students and the instructor.
  • DON’T post rude, aggressive, or threatening comments.

When an instructor is clearly going against the spirit of Udemy policies in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates) it will be considered a violation of our policies.

Escalation Policy

Learn what happens when there is a violation of our policies here.

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Contact Us

Related articles

  • Instructor Q&A Dashboard
  • Teaching on Udemy: FAQ
  • Trust & Safety FAQ
  • Course Landing Page: Rules and Guidelines
  • Educational Announcements: Rules and Guidelines
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