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Q&A: Rules and Guidelines

The Q&A serves as a forum where students can engage each other and the instructor in conversations about the course content, and instructors can reinforce material that's been covered.

Please note: the Q&A is not available in free courses.

Instructors – Detailed Guidelines

  • DO encourage your students to interact with each other.
  • DO answer questions politely and in a timely manner.
  • DON’T post rude, aggressive, or threatening comments.
  • DON’T use the Q&A for promotion; posting coupon codes, promotional external links, links to other Udemy courses, any sort of marketing messages or references to the same are prohibited.
  • DON’T ask for or post personal information about students.

Students – Detailed Guidelines

  • DO ask and answer questions politely.
  • DO engage in discussions with students and the instructor.
  • DON’T post rude, aggressive, or threatening comments.

When an instructor is clearly going against the spirit of Udemy policies in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates) it will be considered a violation of our policies.

Escalation Policy

Learn what happens when there is a violation of our policies here.

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Related articles

  • Send Promotional Emails and Educational Announcements
  • Escalation Process for Policy Violations
  • How to contact Udemy Support
  • Bonus Lecture: Rules and Guidelines
  • Performance: How to Track And Understand Your Udemy Impact

Issues with the Contact Us button? Please try clearing your cache and cookies. Be sure to restart your browser before trying again.

By clicking to access Udemy’s support virtual assistant, you are agreeing to Udemy’s Terms of Use and Privacy Policy.

Contact Us
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