Have questions regarding how Udemy courses are priced? Here are some of our most frequently asked questions.
How does pricing work on Udemy ?
The instructor of the course determines the list price of the course. In addition, both Instructors and Udemy can offer discounts on courses at anytime. Once you have purchased a course, you are able to learn at your own pace, and you have lifetime access to the course material as long as you continue to have access to your Udemy account.
Does Udemy offer promotions on courses?
Yes! We frequently run promotions that offer courses at great, low prices! If you want to be alerted of our promotions, please make sure you’re subscribed to our promotional emails. You can review your notification settings by here.
Why is the price listed for a course at Udemy.com different than the price for it on the mobile app?
The marketplace for Udemy’s mobile applications are owned and managed by Apple (iOS app) and Google Play (Android app), and Udemy does not have control over the price tier structure provided by these platforms. As a result, the course price listed on the mobile apps may differ slightly from the course price posted on Udemy.com. This is because the pricing matrix for these mobile providers will select the price tier that is closest to the course price set by the Udemy instructor, but they do not always match up exactly.
Additionally, courses on the mobile app may have a different price listed during a sale, because there is no way to enter coupon codes on the Udemy mobile apps, like there is on the web version of Udemy.com. If you encounter a price discrepancy on the mobile app, and have a coupon code to discount a course, please enter the code on our web version at www.udemy.com. Once you have purchase the course at Udemy.com you will also be able to access it on the mobile app.
How are you calculating exchange rates?
We are using a country-specific price tier matrix to determine a student’s localized price. You can see the price tier matrix here. The matrix will be updated periodically based on market conditions.
A course I was enrolled in has been unpublished; do I still have access to the content?
Yes, you’ll continue to have lifetime access to all the courses you are enrolled in so long as you have access to your Udemy account. Please be sure to log in to your Udemy account to access your courses.
I bought a course and it’s now being offered at a lower price, what should I do?
We will honor the best price available for any courses purchased up to 30 days after the initial purchase date. Please contact Support with the exact title of the course in question so we can process the price adjustment.
Still have questions?
Contact Udemy Support and we’ll be happy to answer your questions.