We're excited that you're interested in our Web Development Mentoring Bundle and the Mentor Starter Package. Below are some frequently asked question about this new offering.
The Mentor Starter Package is a partnership that we’ve formed with Codementor, so you can learn directly from a mentor while you take your web development course. Learning 1-on-1 with an industry expert and mentor has been proven to help students learn more, learn faster, and retain knowledge better.
What is the web development mentoring bundle?
The Web Developer Bundle includes Udemy's Top Rated web development course, as well as 45 minutes of prepaid mentor-time through Codementor.
How much time is included in the package?
The Mentor Starter Package includes 45 minutes of prepaid mentor-time, which you can use in a single session, or break into 15-minute increments. After each purchase, you will be prompted to schedule your sessions at a time that is convenient.
Please note: due to mentor schedules, all mentoring packages must be consumed within 60 days of purchase.
Can I purchase additional mentor-time after I finish the starter package?
Yes! After you have used up all of your minutes, you can purchase additional mentor-time at Codementor.io.
Please note, however, that only one starter package per student can be purchased through Udemy.
Who are the mentors?
Each Udemy Mentor is an industry-recognized expert within their field. Whether you’re a beginner looking for a coding tutor or an experienced engineer looking for expert guidance, Udemy Mentors can help you achieve your goals, faster. After purchasing a mentor package, you will be prompted to select which technologies you would like help with.
How do I access the Mentor Starter Package once I’ve purchased it?
If you purchase the Mentor Starter Package, you will be sent an email outlining what steps you need to take, in order to book your first session.
In addition, the starter package will also appear in "My Courses", and you can access Codementor’s contact information in the first lecture, if you require it.
Can I refund my Mentor Starter Package or Bundle?
Both the Mentor Starter Package and the Web Development Mentoring Bundle come with Udemy’s 30 days, refund guarantee.
Please note, however, that the course and mentoring for the Web Development Mentoring Bundle can only be refunded together, and not separately.
Who do I contact if I encounter technical issues with the mentor sessions?
Since these sessions will be conducted through Codementor, their support team would be the best people to contact, if you encounter any issues. You can contact Codementor support by clicking here.
If you have any other questions regarding the Codementor Starter Package or Bundle, please contact our support team.