When is my course added to the mobile apps?
On the day that your course is published, it will be automatically submitted to our iOS and Android apps. Please note, it may take between 3-6 weeks for Apple to approve a course and add it to the iOS marketplace. Also in the case of the iOS app, once approved the course will receive a 30 day trial. After 30 days have passed, your course will be subject to certain requirements, which will need to be met in order to keep the course in the iOS app store.
What are the mobile app requirements after 30 days? Why is my course not appearing in the iOS app marketplace?
Currently, Apple restricts the number of course that can be featured on the iOS mobile app, and as a result, courses must meet certain requirements in order to remain in them.
The most important requirement from Udemy is the monthly revenue for the course: it will need to exceed over $30 dollars per month. The revenue requirement is for the total sales of the course that occur via any Udemy platform (Udemy.com, iOS app etc).
If after 30 days of your course being published on Udemy, you search for your course on the iOS app and it doesn’t appear, the course revenue likely did not reach the requirement.
In the case of the Android app, however, all public and approved courses will be available for purchase on the Android app. There are no revenue requirements for a course to remain on that marketplace.
How do you get back on our iOS app?
Your course has a chance to be featured every month on our iOS app so long as you are generating > $30 of revenue. So if for some reason your course did not reach the revenue requirement for a particular month, the course will have the opportunity to be added to the iOS app next month, provided your course fulfills the requirement.
In order to return your course to Apple mobile app store, your course will need to generate over $30 in revenue in a proceeding month. Once the course earns this amount in sales, please email email@example.com to be added back into our app stores.
Here are some things you can do to boost your course revenue:
If you have more questions around this, or would like to dispute your course’s mobile inclusion status, please email firstname.lastname@example.org.