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Keeping your account secure

Udemy has security protocols in place to help keep your account secure, but there are several things you can also do to protect your account, and dramatically reduce the likelihood of it being compromised.

  • If you’re accessing your Udemy account from a public or shared device, be sure to log out of your account when you’re finished studying.
  • Always log in at https://www.udemy.com/. Check the URL of the page before you enter your login info if you're unsure. In addition, you can also type https://www.udemy.com/ directly into your browser.
  • Do not share your Udemy account or account credentials with others.

For information on what steps you should take if you believe your account was compromised, review this troubleshooting article.

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  • How to contact Udemy Support

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Related articles

  • How to change your email address on a browser
  • Enabling and troubleshooting multi-factor authentication (MFA) on the Udemy mobile app
  • Compromised accounts: Troubleshooting & help
  • Troubleshooting login and email Issues
  • How to contact Udemy Support

Issues with the Contact Us button? Please try clearing your cache and cookies. Be sure to restart your browser before trying again.

By clicking to access Udemy’s support virtual assistant, you are agreeing to Udemy’s Terms of Use and Privacy Policy.

Contact Us
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