Please note that the Early Access program is currently in beta and the below is subject to change.
What is Early Access?
Early Access is a program where select students are given free, limited access to new courses in exchange for their honest feedback.
Why was this program created?
Better Feedback: Through this program we hope to better understand exactly what students are looking for when they enroll in a course on Udemy. In a successful beta, student feedback from Early Access will correlate with student feedback when the course is live and on the marketplace. Long term, student feedback from Early Access could replace the current feedback process from the Udemy Quality Review team
“Cold Start” Problem: When a course is newly published on the marketplace today, it starts at ground zero with no ratings and no reviews. This means that you as an instructor, must actively do your own marketing and outreach in order to get the early social proof you need to gain traction for your course. The Early Access program aims to help solve this problem by actively collecting early feedback from students on the quality of all new courses.
What does it mean that it is in beta?
Currently, the Early Access program is in beta as we evaluate its ability to provide a reliable, fair and accurate early indicator of course quality at scale.
Information collected during the beta will only be used to evaluate the program’s design. None of the data or feedback collected during the beta will be shared publicly or used in the promotion of your courses.
During the beta, only a limited number of students will be invited to participate and only a limited number of courses will be pushed through the program for review.
If we determine the beta is a success, we will roll it out to all new courses published on the marketplace. At this time, we will also provide more details on the design of the program and how the data will be used. If the beta is not successful, we will re-evaluate the program and either continue testing or shut it down completely.
How are courses selected to be part of the Early Access Beta? How will I know if my course has been selected?
Only new or recently published English language courses will be included in the beta. These courses are selected at random and you will be notified on your instructor dashboard if your course is in the program.
If a course I’ve just submitted for review is included in the Early Access Program, will this delay the review process to approve my course?
No. Your course will still be reviewed by our Quality Review team within the normal timeframe, and once your course is approved, it will be live on the marketplace.
How are students selected for the program? Are these students going to be interested in or familiar with the subject matter of my course?
We hand select individuals who have demonstrated a commitment to learning on Udemy by taking and/or reviewing multiple courses in recent months.
These students are not required to have prior knowledge of the subject matter of your course before writing an Early Access review, which is in line with our normal review process. Since students are able to select which courses they want to review, an interest in the topic is assumed.
How long will students have access to my course material?
Students have 24 hours to access the course and complete an Early Access review. If they submit a review, they will receive an additional 7 days to access the course in exchange for their feedback.
Students will receive extended access to courses if they demonstrate strong participation in the program.
We will not provide lifetime access to your courses. Students would need to purchase your course independently to be permanently enrolled.
Will students have full access to my course?
No. Students will not have access to the following: viewing announcements, viewing & asking questions, creating bookmarks, and writing reviews.
Will these students be able to leave public reviews on the course before you remove them?
No. During the beta, Early Access students will not be allowed to write public reviews for your course. Furthermore, Early Access reviews collected during the beta will not be used publicly even after the beta is over.
How will students be asked to review my course?
Students will review your course landing page and course content at their own pace. When ready, they can access the Early Access feedback form which includes a series of questions they must answer to complete the review. Students will be asked to provide their thoughts the teaching style of the instructor, whether the course delivers on the expectations set up from the course landing page, and their overall satisfaction with the course content.
Will I be able to see the feedback left by these students?
In most cases, no. As part of the beta, we will be evaluating how students’ Early Access feedback changes as a result of the intended audience of their comments, and students will be given the option to keep their feedback private if they choose. We will not be using any data or feedback collected during the beta for promotional purposes, and we will not share feedback publicly to other students.
How will I recognize which students are currently included as part of the Early Access beta?
Students will be labeled as (Early Access) in the Student List for your course and will disappear from your student list once they are removed from your course.
These students will not appear on your revenue report.
What do I do if these students message me?
We ask you that you do not respond if you believe a student who has reached out to you is part of the Early Access Program. In such instances, please reach out to us at email@example.com and we will investigate.