Instructors may feature materials requiring download in a variety of formats, including on-site course resources within lectures, off-platform links, or video instruction on downloading items such as software.
Providing detailed and transparent information for any downloading instructions is important to ensure learner safety and compliance. When referencing downloads off-platform on websites unaffiliated with Udemy, learners should be fully advised of their options and obligations when downloading.
What are the guidelines for downloads outside of Udemy?
If off-platform downloads are necessary for the course experience, this must be specified as a requirement when describing intended learners.
To ensure learners are properly advised before they initiate any downloads for a course, we ask that instructors provide verbal and/or written instructions on details such as:
- Associated fees and/or pricing tiers
- Options for enterprise vs. personal usage
- Any requirements for payment information to access
- Direct links to a trusted download source
- Direct links to the software provider’s Terms of Use
- Reminders to defer to employer best practices for software procurement, if using a work-issued device or using a program as part of job responsibilities
Escalation policy
Please note, if references to software downloads do not follow the above guidelines, they will not be considered appropriate for the Udemy Business Collection, and may face removal from the marketplace as well.
Beyond the download instructions above, any course instruction which appears to be in violation of a software provider’s Terms of Use will be considered a violation of the Restricted Topics provisions against illegal or unethical activity.
Learn more about the escalation process for policy violations.