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  1. Udemy
  2. Learning Experience
  3. Learning Experience - General

How to Use the Role Play Feature

This article provides an overview of the Role Play feature, how to access and interact with the feature, as well as answers to frequently asked questions about it.

  • Udemy instructor? Learn how to create a Role Play for your course.

Table of contents

  • What is Role Play?
  • Which courses offer Role Play?
  • How to access Role Play
  • Interacting with the AI character

Frequently asked questions

    • Does completing a Role Play contribute to whether a certificate of completion will be created when I complete a course?
    • What languages are Udemy Role Plays available in?
    • Can I access Role Plays on the Udemy mobile app?
    • I’m having trouble understanding or completing the goals for the Role Play. Who should I contact?
    • Is there a time limit for completing the Role Play exercise? Or how many times I can complete a Role Play?
    • Can I review feedback for the Role Play goals and session before I’ve completed it?
    • Does Udemy use learner personal data to train or fine-tune the GenAI models?
    • How does Role Play ensure the privacy and security of my data?
    • How does Role Play process, store, and delete user data?

 

What is Role Play? 

Role Plays are an interactive feature that allows learners to practice their skills by engaging with an AI character in realistic scenarios. 

In the beginning, you will receive an agenda with more information about the AI character you are speaking to and the meeting goals for your conversation. You can have a conversation, ask questions, and practice in a real-world situation.

Role Plays help you apply course learnings through hands-on practice, helping to build confidence and develop skills such as decision-making, problem-solving, and communication.

Udemy’s Role Play feature is available in English, with additional languages to follow.

Which courses offer Role Play?

If a course offers a Role Play, this will be indicated on the course landing page, under the This course includes section.

How to access Role Play

If your course offers role play, you can access this section in your course curriculum.

Note: the Role Play feature is available while accessing applicable courses on both desktop and mobile web. It is not available in the mobile app.

Before starting a Role Play, you will see a screen displaying details about the scenario, the AI character, and the meeting's goals. Once you have reviewed the information, click Start Role Play to begin the session.

start role play.png

 

 

Interacting with the AI character

Once you are in the meeting, the AI character will initiate the conversation. Click the microphone icon to speak, and click it again to stop.

Please note: If you experience issues with the microphone, please ensure that your browser's microphone settings are enabled. You can also use the chat feature that is mentioned below.

If you prefer, you can communicate with the AI character using text communication. To access the chat window, you can click the chat icon to the left of the microphone icon.

At any time during the meeting, you can also click on the guide icon to access the Role play guide, which includes context about the scenario, the goals, and information about the AI character.

 

role play guide.png

 

When you are ready to end the conversation, click on End Role Play.

end role play.png

At the end of the conversation, you will see a summary of the goals achieved and areas for improvement. To attempt the session again, click Retry Role Play.

 

retry role play.png

 

 

Providing feedback

To provide feedback on your Role Play experience, click on Share feedback below. This is specifically to provide feedback on product improvements and not the content of the Role Play itself.

Frequently asked questions

Does completing a Role Play contribute to whether a certificate of completion will be created when I complete a course?

You do not need to complete a Role Play to finish a course. If the course offers a certificate of completion, you will be able to download your certificate after completing any required course items.

  • Learn how to download a certificate of completion.

What languages are Udemy Role Plays available in?

Udemy’s Role Play feature is available in English, with additional languages to follow.

Can I access Role Plays on the Udemy mobile app?

No. As noted above, the Role Play feature is available while accessing applicable courses on both desktop and mobile web. It is not available in the mobile app.

I’m having trouble understanding or completing the goals for the Role Play. Who should I contact?

As courses are owned and managed by the instructors themselves, we recommend contacting the instructor directly if you're having difficulty with the Role Play learning goals. They are the best prepared to resolve your issue or answer your question so you can resume your learning. 

  • Technical issues? Learn how to troubleshoot website problems. 

Is there a time limit for completing the Role Play exercise? Or how many times I can complete a Role Play?

While the course instructor provides a recommended time for the Role Play as a guide, there is no set time limit. The timer will continue, and you can end the exercise anytime by clicking End Role Play.

There are no limitations to how many times you can take and complete a Role Play.

Can I review feedback for the Role Play goals and session before I’ve completed it?

No. You can only review feedback for the Role Play’s goals and session once you have completed the scenario.

Does Udemy use learner personal data to train or fine-tune the GenAI models?

No, Udemy does not use learner personal data to train or fine tune GenAI models used for our GenAI features. Please see the “Generative AI Terms” section of our Terms of Use for more information.

How does Role Play ensure the privacy and security of my data?

Udemy is committed to the responsible development and deployment of AI technologies. We maintain robust controls for secure development practices, data handling, access management, and risk management to protect the confidentiality, integrity, and availability of our systems, services, and data. We do not use your personal data to train or fine-tune the GenAI models used for our GenAI features, subject to the Terms of Use, and  our policy also prohibits vendors from training AI models using your data.

How does Role Play process, store, and delete user data?

Role Play processes a minimal amount of personal data, including for example, your input (whether voice audio or text) and usage metrics. Role Play personal data is deleted when the learner’s account is closed.

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