This article explains why instructors may notice a difference between the minutes shown in their Course Engagement page and those listed in their Revenue Report.
The minutes shown in the Course Engagement page may differ from those listed in an instructor’s Revenue Report. This is expected and due to the different purposes of these two reports.
- The Course Engagement page shows near real-time viewing data designed to give instructors insights into learner behavior and course performance. By default, the Course Engagement page includes minutes spent by any learner who has viewed your courses, including learners who are accessing the courses via a marketplace enrollment (free or paid), or who have viewed the content through a subscription. Learn more about the Course engagement page and the analytics it provides.
- The Revenue Report reflects an instructor’s earnings, which include finalized minutes that are eligible for subscriptions revenue. Review our Promotions Policy to learn more about how we calculate this revenue. More information regarding the instructor revenue report and how you can access it is available in this article.
The distinctions in these reports help ensure transparency in tracking engagement, while maintaining accuracy in instructor payouts.