In today’s digital era, online content serves as a powerful tool for learning and innovation, making responsible navigation of this landscape essential. Addressing online harm is a shared responsibility that helps create an environment focused on safety and informed engagement.
At Udemy, we believe in the power of technology to transform lives through learning, and we are committed to supporting media literacy and online safety awareness—empowering our community to make informed decisions about their learning journey.
Review authenticity
We encourage learners to share feedback regularly through course ratings and reviews, helping ensure that popular content reflects the community’s preferences. We continue to explore ways to enhance our platform’s integrity, including ongoing improvements to our review systems and inauthentic review detection capabilities. We aim to provide guidance to help learners identify authentic course feedback and best practices for evaluating reviews. Learn more about Udemy’s Review System Guidelines.
Reporting methods
Udemy offers a variety of tools and resources to help users report content of concern. Our reporting mechanisms are designed to be accessible and easy to use. The “Report” button is surfaced in multiple places across the platform, including within the course-taking experience and next to each review, making it easy for users to flag content directly where they encounter it. Users can also report content using the Digital Services Act form or by contacting Udemy Support. Learn more about How to Report Abuse and How to Contact Udemy Support. We plan to continually review and update these tools as needed to improve visibility and awareness.
Ongoing efforts
We regularly review our approach to media literacy and online safety and remain open to continuously evolving our resources and tools. We encourage our community to stay informed about online safety practices and to use available reporting mechanisms if they encounter concerning content. Through these efforts, we support a learning environment that users can navigate safely and responsibly.