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Avoiding Scams or Phishing Attempts

The safety and security of our community is important to us, and we have invested in technologies and skilled personnel to address current threats. As fraudsters and scammers continue to develop new methods, it's important to be aware and to be careful.

If you see something on Udemy that you think might be a scam, learn how to report abuse on the Udemy platform.

Common scams

Employment scams: Scammers who promise a false position at a company, but require the victim to purchase a Udemy course off-site for training or provide some other up-front payment before securing the role. 

Subscription resellers: Email scam campaigns that are fraudulently designed to appear as a Udemy-branded email, offering a lifetime subscription for a one-time payment. 

Avoiding off-site solicitation or scams 

Below are some additional guidelines to follow as a means to avoid off-site solicitations or scams. If you ever have any questions regarding the legitimacy of a communication that purportedly is from Udemy, please feel free to contact us at any time at policy@udemy.com.

  • Udemy does not direct learners off-site to collect payment through third-party payment services, such as PayPal.
  • If you receive an email message purporting to be from Udemy, make sure to check the email header to confirm that the sender is using an @udemy.com address. Udemy does not use generic email domains, such as @gmail.com, to send emails.
  • You should not reply to or click on any links contained in email messages not from a Udemy domain.
  • Udemy is not affiliated with any hiring process that requires course enrollment as a condition of employment.
  • The best way to apply for jobs at Udemy, Inc. is through our careers site at https://about.udemy.com/careers/.
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Related articles

  • How to Report Abuse
  • Enabling and Troubleshooting Multi-factor Authentication (MFA)
  • Phone Number Sign Up and Log In: Frequently Asked Questions
  • Payment methods on Udemy
  • Lifetime access

Issues with the Contact Us button? Please try clearing your cache and cookies. Be sure to restart your browser before trying again.

By clicking to access Udemy’s support virtual assistant, you are agreeing to Udemy’s Terms of Use and Privacy Policy.

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