en-us es pt tr de
disabled
Back To Udemy

Sign in
English (US) Deutsch Español Français (France) Italiano 日本語 한국어 Polski Português Türkçe
  • Sign in
  • English (US) Deutsch Español Français (France) Italiano 日本語 한국어 Polski Português Türkçe
Search for solutions
Student Topics
Instructor Topics
Udemy Business Topics
Read article
Combined Results
The email address associated with your Udemy account
Do these help?
What's this?
Submit a Data Access or Deletion Request
Additional Comments
No comments provided.
This email does not match the email associated with your Udemy account.
Please check that you have entered the correct email addresses.
Udemy Business
Please let us know how this article can be improved to help resolve your question or issue. Thank you for taking the time to share your feedback.
Feedback submitted here will not create a support ticket and is not directly accessed by our support team. If you require assistance, please contact Udemy Support.
Thank you. Your feedback has been recorded.
Please enter the course URL as www.udemy.com/course/course_name. Click here for help.
Please login using the email associated with your Udemy account so we can better assist you.
I am a...
Udemy Support
Help and Support
Do any of these articles answer your question?
If they do, we can close your request
I found my answer. Close my request.
I still need help.
  1. Udemy
  2. Trust & Safety
  3. Trust & Safety - General

Trust & Safety FAQ

Why are there rules in the first place?

Udemy is committed to ensuring that students have a safe and engaging learning environment, and instructors are set up for success. Our rules exist to ensure we protect student’s learning experience and enable positive, healthy interactions between instructors and students.

How will I be notified of a strike?

You'll receive an email from policy@udemy.com about the strike, the reason why you received it, and the consequences. We'll be thoughtful and fair about how we determine if there's a policy violation as well as how we apply consequences. We encourage you to provide context and ask questions. We’re here to help, you'll have the opportunity to speak with someone on our team.

You'll also see that your feature has been disabled when you attempt to use it, and see a notification that says your access to the feature has been temporarily suspended on some or all of your courses due to a policy violation.

What happens if my co-instructor has a strike?

If your co-instructor has a strike, then all the courses that your co-instructor teaches will be affected. Only the courses you share with the co-instructor will be affected.

What if my co-instructor has a strike and I remove him/her as an instructor from my course?

If you remove your co-instructor who has a strike, and you don’t have a strike, then your course will revert back to having all your features enabled.

How long are the strikes valid?

We'll re-evaluate the strikes on your account on a six-month rolling basis.

How are you monitoring and catching bad behavior?

We hear from our students and instructors who write to policy@udemy.com or flag abuse on the site in various places. We also proactively monitor on-site behavior and reach out to students and instructors when we identify policy violations.

Does every instructor get Strike 0 to 4 or does it depend on the nature of the violation?

In most cases, instructors will see a linear escalation where they'll get a warning, and then three strikes. If there are more than three strikes we'll ban access to Udemy and un-list the courses from the marketplace. However, we reserve the right to escalate the consequences if the violations are severe.

Was this article helpful?
26 out of 43 found this helpful

Related articles

  • Instructor Content and Behavior Rules
  • Escalation Process for Policy Violations
  • Troubleshooting Login Issues: Email and Password
  • Instructor Code of Conduct
  • Learning With Udemy: Frequently Asked Questions

By clicking to access Udemy’s support virtual assistant, you are agreeing to Udemy’s Terms of Use and Privacy Policy.

Contact Us

Related articles

  • Instructor Content and Behavior Rules
  • Escalation Process for Policy Violations
  • Troubleshooting Login Issues: Email and Password
  • Instructor Code of Conduct
  • Learning With Udemy: Frequently Asked Questions

By clicking to access Udemy’s support virtual assistant, you are agreeing to Udemy’s Terms of Use and Privacy Policy.

Contact Us
'instructor','rules','FAQ','policies','Trust and Safety','Trust & Safety','T&S','no_chat','title:Trust & Safety FAQ',
English (US) Deutsch Español Français (France) Italiano 日本語 한국어 Polski Português Türkçe
  • Udemy Business
  • Teach on Udemy
  • Get the app
  • About us
  • Contact us
  • Careers
  • Blog
  • Affiliate
  • Investors
  • Terms
  • Privacy policy
  • Cookie settings
  • Sitemap
  • Accessibility statement
Udemy
© 2025 Udemy, Inc.
true