If you are applying to become a premium instructor, this article outlines how you can set up PayPal or Payoneer as your payment method, or make changes to your PayPal and Payoneer payment settings.
- Learn how instructors can set up direct deposit as their payment method (U.S. only).
- Learn how to begin a premium instructor application.
- Learn more about the instructor payouts page and how to troubleshoot an instructor payment.
Table of Contents
- How to set up Payoneer or PayPal as your payment method
- PayPal or Payoneer fees
- Payments
- Changing your payment method preference
- Changing the PayPal or Payoneer account
- Contacting PayPal and Payoneer
How to set up Payoneer or PayPal as your payment method
Once you have entered the applicable information for your premium instructor application, you will be prompted to select your payment method.
To activate PayPal or Payoneer as the payment method for your Udemy account, please follow the steps below:
- Using Payoneer as your payment method? View our frequently asked questions about Payoneer
1. Move your cursor to your profile avatar at the top right and click on Payout settings from the dropdown menu.
2. On the Payout settings page, select the payout method you wish to use by clicking on Log In for PayPal and Connect for Payoneer.
3. You will be directed to the payment processor’s website, where you will authenticate and create a link to your Udemy profile. If you do not have a PayPal or Payoneer account yet, you can also create a new account during this process.
Please note: After you’ve submitted your request, it may take up to three days to receive final approval from the payment processor.
When your request is approved, the payment method status will change from Pending to Active, which indicates that you will now receive payment through that vendor. No further action is required on your behalf.
PayPal or Payoneer fees
You can review any fees PayPal or Payoneer charge on their respective sites. Payoneer’s fees can also be reviewed during the payment application process.
Payments
Payments from PayPal are delivered directly to your PayPal account, which can, in turn, be transferred to your bank account. Payoneer payments can be delivered to your local bank account or your prepaid MasterCard®.
Please review the respective sites for PayPal or Payoneer regarding any minimum withdrawal amounts that may apply.
Changing your payment method preference
If you wish to change your payment method in the future, you can do so, by following these steps:
1. Return to the Payout settings page.
2. If you currently only have one payment method active, click on Log In for PayPal and Connect for Payoneer, beside the payment method you wish to add.
3. Once the request has been approved the payment method will be listed as Active.
Once you have established connections with each payment method, you can select which payment processor you would like to deliver your payouts at any time by clicking on the “Set Active” link. Active indicates that you will now receive payment through that vendor.
Changing the PayPal or Payoneer account
PayPal
If you need to change the PayPal account you have registered for your payment method, you can do so by following these steps:
1. Return to the Payout settings page.
2. Click on Log In beside the PayPal icon.
3. After clicking Log In, you will be directed to PayPal’s website, where you will authenticate a different account, and generate a link to your Udemy profile.
Payoneer
If you wish to change your credentials for your Payoneer account, however, you will need to contact Payoneer directly. Please make sure to mention Udemy, your payee ID (i.e. instructor user ID), and the reason that you wish to release/deactivate.
Missing a payment?
Please review our troubleshooting steps instructors can take for missing payments.
Contacting PayPal and Payoneer
If you encounter any issues while authenticating your account on PayPal or Payoneer, please contact their respective support teams for assistance. You can