Reporting from the course landing page
If you notice an issue with a course image or other parts of the course landing page scroll to the bottom of the page, past any course reviews, and click the “Report abuse” button.
Reporting within a lecture
To report abuse within a lecture, click the gear icon toward the bottom-right of the course player. For violations that appear briefly in a lecture, please consider including a timestamp of the issue in your report, please consider noting a timestamp in your report.
Reporting other miscellaneous violations
To report policy violations without an option for reporting on the page or in the course player, or to discuss policy in general, you can contact us directly at firstname.lastname@example.org. If you are reporting a potential violation, please include details such as a direct link and/or screenshot of the content at issue, so that our team can investigate and follow up as necessary.
Leaving a review
Even you have a course experience you believe other prospective students should consider, you may wish to leave a review in addition to reporting to Trust & Safety. Please ensure reviews are professional and in compliance with the Review Guidelines.
Requesting a refund
If for whatever reason you are unhappy with a course, you can request a refund, provided the request meets the guidelines in our refund policy. Learn how to request a refund.