• How to Create And Access Notes on The Mobile App

    The Notes feature is a quick way to mark important points of a lecture so you can quickly return to it in the future. This article outlines how you can create and access Notes on the Udemy mobile app.

    For steps on how to create and manage Notes while watching your course on a browser, please click here.

    Please note: the Notes feature is currently in beta and is not available to all students. The Notes feature will become available to all students in the coming weeks.

    How to access notes on the mobile app

    To access the notes feature in the Udemy mobile app, tap More (as seen below) within the course taking experience and then Notes. Here you can access all existing notes and create new notes. All the notes that you create in a course will be added across all your devices, desktop, mobile, and tablet.

    notes_ios.png

    To create a new note while taking your course on the iOS app, tap Create new on the right-hand side of the Notes screen.

    create_new_note_ios.png

    If you’re using the Android mobile app, you can create a new note by tapping the + icon.

    android_create.png

    How to edit and delete notes on the mobile app

    If you wish to edit or delete a note you’ve made, tap on the ellipses that appears to the right of the note. The edit and delete option will appear.

    edit_delete_notes_app.png

    Read Article
  • How to Sign up and Log in With the Udemy Mobile App

    This article explains how you can sign up with Udemy using our mobile app and begin your learning experience today. 

    For steps on how to sign up and log into Udemy using your desktop or laptop, click here. Information regarding how to access Udemy for Business accounts can be viewed here.

    Sign up with an email and password

    1. Tap Create an Account and then Sign up with email.
    2. Enter your name, your email address and a unique password. 
    3. Select whether you wish to receive promotional emails and recommendations from Udemy. 
    4. Tap Create an Account.

    create_an_account_udemy_mobile.png

    Log in with an email and password

    1. Tap Sign in with email. 
    2. Enter the credentials you used to sign up.
    3. Tap Sign in.

    Sign up with Facebook or Google

    1. Tap Create an Account.
    2. Next, tap either the Google or Facebook sign up icon.
    3. Follow the prompts to complete the sign up process.

    Log in with Facebook or Google

    1. Tap Sign in with Facebook or Sign in with Google
    2. Follow the prompts to complete the sign in process.

    Please note: when you sign up using the Google or Facebook option, no password is created for your Udemy account. If you wish to create a password for your Udemy account, and log in with the same email address that’s registered with Google or Facebook moving forward, please follow the steps outlined in this article.

    Sign up with Apple

    1. Tap Create an Account and then Sign up with Apple

    2. Follow the prompts to complete the sign up process. You will be asked if  you wish to share the email address that’s registered to your Apple ID with Udemy. If you wish to hide that email address, however, you can choose to have Apple generate a unique, private email address.

    Messages sent to this address will be forwarded to your personal email address by a private email service. You can read or respond to these emails moving forward and still keep your personal address private. For more info, please check out the Apple support site.

    Sign in with Apple

    1. Tap Sign in with Apple

    Please note:  if you wish to create a password for your Udemy account, and log in with the email address that you used to register moving forward, please follow the steps outlined in this article. You can access the email address that is registered for your account in your Account settings.

    private_email_address_applie_id.png

    How to log out of your Udemy account

    1. Tap Account at the bottom right.
    2. Tap Sign out.

    sign_out_app.jpg

    Read Article
  • How to Cast Udemy Courses Via Your Mobile Device

    If you want to take your Udemy courses on a larger monitor or television, you can do so by casting the course videos from our mobile app to a Chromecast or Apple TV device.

    You can download the Udemy mobile app for iOS or Android devices by clicking here.

    Please note that we do not support Roku at this time.

    How to Cast Videos With an iOS Mobile Device

    Casting with Apple TV: you can cast your course videos to a monitor or television, via your iOS and Apple TV device, by following these steps:

    1. Make sure the mobile device you're using is on the same Wi-Fi network as your Apple TV device.

    2. Open the iOS Udemy app. From the My Courses page, open the course video that you want to cast.

    3.  Tap the casting icon at the top-right and then select Apple TV.

    ios_casting.png

    apple_tv_casting_option.png

    4. Once you're connected a casting notification will appear on your device.

    5. To stop casting, tap the screen and then the casting icon. 

    If you have an Apple TV device you can also screen mirror your Udemy courses by using the AirPlay feature on your iOS device. To learn more click here.

    Casting with Chromecast on iOS: to cast videos from your iOS mobile device to a Chromecast-enabled screen please follow the steps below.

    1. Make sure the mobile device you are using is on the same Wi-Fi network as your Chromecast or TV with built-in Chromecast.

    2.  Open the Udemy app and from the My Courses screen, open the course video that you want to cast.

    3. Tap the casting icon as shown below.

    chromecast_ios.png

     

    4. Choose the name of the device you'd like to cast to.

    office_tv.png

    5. Once you're connected a casting notification will appear on your device.

    6. To stop casting, tap the casting icon again and choose Stop casting.

    How to Cast Courses With an Android Mobile Device

    Casting with Chromecast on Android: please follow these steps to cast videos from your Android mobile device to a Chromecast-compatible screen:

    1. Make sure the mobile device you're using to cast is on the same Wi-Fi network as your Chromecast device, or Smart-TV with Chromecast.

    2. Open the Udemy app, and from the My Courses page, open the course video that you want to cast.

    3. Tap the casting icon as shown below.

    casting_android.png

    4. Choose the name of the device you'd like to cast to.

    cast_to_android.png

    5. Once you're connected a casting notification will appear on your device.

    casting_notification_android.png

    6. To stop casting, tap the casting icon again and choose Stop casting.

    stop_casting_android.png

    Read Article
  • Mobile Requirements

    You can download the Udemy mobile app for iOS or Android devices by clicking here. For the best course taking experience, we recommend using the app over a browser on mobile devices.

    With the Udemy app you can explore 150,000+ courses, download courses to watch offline, listen to courses with podcast-style audio and watch courses with Chromecast or Apple TV.

    Mobile Operating System Requirements

    • Android 5.0 and above
    • iOS 11.0 and above

    Udemy App Version Requirements

    • Android v.5.3 and above
    • iOS v. 4.4 and above
    Read Article
  • How to Turn Closed Captions on and off on the Mobile App

    Both the iOS and Android mobile app for Udemy support closed captions, provided they’ve been added to the course. This article outlines how you can turn closed captions on and off, while watching your course on the mobile app.

    For information on how to find courses that have been closed captioned, or how to request closed captions for a course, please click here.

    Turning Closed Captions on and off on the iOS App

    If a course has been closed captioned, then you can turn the captions on or off on the iOS app, by following the steps below: 

    1. Tap on the Settings icon at the top right hand of the screen to access the lecture options

    lecture_options.png 

    2. Tap on Closed Captioning

    closed_captioning_off_ios.png 

    3. Select English or any other available language for the captions

     

    language_options_ios.png

    Turning Captions off on the iOS App

    You can turn the closed captions off at anytime by following the steps outlined above, and then selecting Off.

    Turning Closed Captions on and off on the Android App 

    If a course has been closed captioned, then you can turn the captions on or off on the Android app, by following the steps below:

    1. Tap the CC at the top right hand corner of the screen to access the Subtitle Languages options

     closed_captions_android.png

    2. Select English or any other available language for the captions

    english_caption_option_android.png

    Turning Captions off on the Android App

    You can turn the closed captions off at anytime by following the steps outlined above, and then selecting OFF.

    caption_options_android.png 

    How to Report Issues with Captions

    If you experience issues enabling the captions, or are unsatisfied with the quality of the captions, please report it to our support team by clicking here.

    Read Article
  • How to Adjust the Video Speed on the Mobile App

    If you’re taking your Udemy courses on our mobile app, you can change the playback speed of video lectures if you wish. This article outlines how you can do so on Udemy's iOS and Android mobile apps.

    Changing the Video Speed on the iOS App

    If you're watching a course on the iOS app, and wish to change the video lecture speed, you can do so by following these steps:

    1. Tap on the Settings icon at the top right hand of the screen to access the Lecture Options

    lecture_options.png

     2. Next, tap on Playback Speed to see the various speeds that are available

    playback_speed_ios.png

    3. Select the video speed you would like to use

    playback_speed_2_ios.png

    Changing the Video Speed on the Android App

    If you're watching a course on the Android app, and wish to change the video lecture speed, you can do so by following these steps:

    1. The video speed option is located at the top right of the lecture screen and is set in the default speed of 1.0x

    android_speed_.png

    2.  Tap on it to select the video playback speed you want 

    playback_speed_android_2.png

    Please note that the playback speed will be saved, and you will not have to change the settings in the proceeding, video lectures.

    If you have any additional questions regarding Udemy's iOS or Android app, please contact our support team.

    Read Article
  • How to Adjust the Video Quality on the Mobile App

    If you’re watching your Udemy courses on either the iOS or Android app, you can quickly adjust the video quality of the lecture to a higher or lower resolution, depending on your needs. In addition, you can also adjust the quality of the videos that you wish to download for offline viewing.

    This article outlines how you can do this on both the Android and iOS app. If you haven’t downloaded the Udemy mobile app, you can do so by clicking here.

    How to Adjust the Video Quality for Lectures on the iOS App

    If you’re watching your Udemy courses on the iOS mobile app and wish to change the video quality of the lecture, you can quickly do so by following these steps:

    1. Tap on the lecture options icon at the top right hand of the screen
    2. Tap on Video Quality
    3. Select either 360p, 480p, 720p, 1080p or Auto for the video resolution

    Please note: if you want to watch the video in the best resolution possible, select 1080p. If you’re in an area with a weak Wifi connection or cellular signal, however, you may want to choose a lower resolution. If you select “auto”, then the app will automatically select the resolution based on the internet bandwidth that’s available.

    lecture_options.png

     

    video_streaming_quality.png

    Adjusting the Video Download Quality on the iOS App

    To set the video quality of lectures you want to download for offline viewing on the iOS app, please follow these steps:

    1. Tap on the Account icon at the bottom right hand of your My Courses screen
    2. Next, tap on Download options, and then Video download quality
    3. Set the resolution you wish to watch on downloaded lectures

    Download_options.png

    How to Adjust the Video Quality for Lectures on the Android App

    If you’re watching your Udemy courses on the Android mobile app and wish to change the video quality of the lecture, you can quickly do so by following these steps:

    1. At the top of the screen the video quality is posted to the left of CC
    2. Tap on that number and you will be able to select 720p, 360p or “Auto” for the video resolution.

    If you wish to watch the lecture in HD resolution then select 720p. If you’re in an area with a slow Wifi or cellular connection, however, then you may wish to select 360p to avoid buffering. If you select “auto”, then the app will automatically select the resolution based on the internet bandwidth that’s available.

     video_quality_android.png

    video_quality_android_2.png

    Adjusting the Video Download Quality on the Android App

    To set the video quality of lectures you want to download for offline viewing on the Android app, please follow these steps:

    1. Tap on Account at the bottom right of the screen
    2. Next, tap on Download options and then Video download quality
    3. Set the resolution you wish to watch on downloaded lectures

    account_screen_android.png

    Read Article
  • How to Delete Saved Lectures For Offline Viewing

    This article outlines how you can delete lectures you’ve saved for offline viewing, while using Udemy’s Android or iOS app.

    Deleting Saved Lectures on the iOS App

    If you’ve saved lectures for offline viewing on Udemy’s iOS app, you can delete them from your device in several ways.

    Delete a Single Saved Lecture

    If you wish to delete a single lecture from your iOS device, please follow these steps:

    1. On the Course Curriculum, if the lecture has been downloaded previously for offline viewing, then a colored arrow will appear by the lecture title. 

    download_icon.png

    2. Tap on the arrow icon beside the lecture title.

    3. Select Remove Download.

    remove_download.png

    In addition, you can also follow these steps to remove a saved lecture:

    1. While viewing a specific lecture, tap on the lecture options ellipses at the top right.
    2. Tap on Remove Download and then Delete.

    ellipses.png

    Delete an Entire Saved Course

    If you have saved an entire course for offline viewing, you can remove it from your iOS device by doing the following:

    1. From the Course Curriculum, tap and hold on the download icon under the course title.

    2. Select Remove Downloads.

    remove_downloads.png

    You can also delete all the content you’ve saved by tapping Remove on the Your downloaded courses screen. To access this option, click on Account at the bottom right hand of the screen. Then, select the content you wish to remove from your device. 

    downloaded_courses_screen.png
    Deleting Saved Lectures on the Android App

    If you’ve saved lectures for offline viewing on Udemy’s Android app, you can delete them from your device in the following ways.

    Delete a Single Saved Lecture

    If you wish to delete a single lecture from your Android device, please follow these steps:

    1. From the Course Curriculum, tap the colored in download icon.
    2. 1 download removed message will appear.

    download_icon_android.png

    one_download_removed_android.png

    Or, you can also follow these steps to remove a saved lecture:

    1. While viewing a specific lecture, select the course options ellipses at the top right
    2. Tap Delete Offline Content

    delete_offline_content.png

     Delete an Entire Saved Course

    If you have saved an entire course for offline viewing, you can remove it from your Android device in a couple of ways.

    • Tap on the grey download icon, which appears near the top of the right hand side of the course curriculum.
    • Tap Remove all downloads.

    remove_all_downloads_android.png

     You can also delete all the offline content at once, by heading to the System Settings > Application Manager > Udemy, and choose the Clear Cache option (Please note: these settings may vary depending on the Android OS and device model). After clearing the cache, you will have to log back into the Udemy app.

    Please remember that the Udemy app design can vary, depending on the device and model that is being used. If you have any additional questions regarding how to delete saved lectures from the Udemy app, please contact our support team.

    Read Article