Mobile - General

This article explains how you can take practice tests using the Udemy mobile app. Udemy’s practice test feature allows courses to include comprehensive, long-form simulated exams that students can take to assess their knowledge of a particular subject.

Please note: Practice tests are available in select Udemy courses. To learn how to determine if a course offers a practice test, please visit our frequently asked questions.

How to access the  practice test on the mobile app

1. After opening the Udemy mobile app, tap My learning. Then, tap on the course you wish to take.

2. Under Lectures, tap on any lecture that is labeled as a practice test.

3. Tap Open Practice Test.

4. Tap Begin test when you are ready.

Taking the practice test on the mobile app

After beginning the test, you can proceed by using the left and right arrows on the screen. You can skip a question to come back to it later, or tap on the star to mark it for review.

The progress bar at the top of the screen will show your progress as well as the time remaining in the test. If you run out of time, you will still be able to finish the test. 

You can pause the test at any time by tapping the pause icon at the top of your screen, and when you're ready, tap Resume test at the bottom to resume.

Viewing questions on the mobile app

You can quickly skip ahead or revisit any question view by tapping on the hamburger icon located at the bottom left of the screen.

Scroll through and tap to view any question on the practice test page. You can also use the dropdown at the top of the screen to filter by questions you have skipped or marked for review.

To return to the practice test page, tap on the hamburger icon.

Completing the practice test on the mobile app

To complete your practice test, tap on Finish test at the top right of the screen. Then, tap Finish Test again.

Please note: If you have skipped questions, you can submit this attempt or follow the directions outlined above to complete all questions.

You will see your results immediately after finishing the test. Tap Review questions to view the correct answers, or tap Retake test to take the test as many times as you would like. 

To leave the practice test, tap on the cross mark in the top left corner of the screen.

Adding courses to your wishlist is a quick and easy way to save a course for later, and enroll in it when you are ready. This article explains how you can add courses to your wishlist on the mobile app.

• Accessing Udemy on a browser? Learn how to add a course to your wishlist on a browser.

How to add a course to your wishlist​ on the mobile app

1. After opening the Udemy mobile app, tap Search at the bottom of the screen.

2. Tap the course you wish to add to your wishlist.

3. Tap Add to wishlist.

Accessing your wishlist on the mobile app

Tap Wishlist at the bottom of the screen to access your Wishlist courses.

Removing courses from your wishlist on the mobile app

1. Navigate to your wishlist following the instructions outlined above.

2. Select the applicable course and tap Remove from wishlist.

This article explains how to organize your learning experience by archiving a course on the mobile app. Archiving a course moves it to the Archived courses section under My Learning, but does not prevent you from accessing the course in the future.  

• Accessing Udemy on a browser? Learn how to archive a course on a browser.

Please note: Archiving a course does not grant a refund. Learn more about our refund policy and how to refund a course.

How to archive a course on the mobile app

1. After opening the Udemy mobile app, tap My learning at the bottom of the screen.

2. Tap on the course you wish to archive.

3. After reaching the mobile course player, tap More.

4. Tap Archive course.

The archived course will now appear under the Archived courses section of My learning.

How to access archived courses on the mobile app

1. After opening the Udemy mobile app, tap My learning at the bottom of the screen.

2. Tap on the filter icon, located at the top right of your screen.

3. Under Select filter, tap Archived courses to access any archived course.

How to unarchive a course on the mobile app

1. After selecting the course you wish to unarchive, navigate to the More section by using the instructions outlined above.

2. Tap Unarchive course.

The course will now return to All courses under My learning.

Commonly asked questions

Answers to commonly asked questions we receive about archiving courses are available in our browser version article.

This article explains how you can use the Udemy mobile app to change the password for your Udemy student account, and request a reset password email if you have forgotten it.

• Accessing Udemy on a browser? Learn how to update your privacy settings on a browser.
• Learn how you can enable Multi-factor Authentication (MFA) for your Udemy account.
• Learn more about keeping your Udemy account secure.

How to reset your password on the Udemy mobile app

If you can’t remember the password for your Udemy account, you can request a reset password email from the Udemy mobile app:

1. When you reach the login screen, tap on Sign in with email.

2. Tap Forgot password?

• No “Forgot Password” option? If you don't see a password reset option, you can log in through a code sent to your Udemy email. Learn how to log in with passwordless authentication.

3. Enter your email address and tap Submit.

4. Check your inbox for the reset password email and complete the steps to change your password.

• Review guidelines on how to create a strong password.

Can’t find the reset password email?

If you do not receive the password reset message within an hour, please check your spam folder. Also, please be sure the no-reply@e.udemymail.com email is added to your safe sender list. 

• Learn how to check your account’s email address or if you’ve created multiple, Udemy accounts.

How to change your account’s password on the Udemy mobile app

​If you are logged in to the Udemy mobile app, you can change your password at any time by doing the following:

1. After opening the Udemy mobile app, tap Account at the bottom of the screen.

2. Next, tap Account security.

3. Under Change Password, please follow the applicable instructions (and image) based on your mobile device:

• iOS: Enter your current password, your new password, and re-type your new password.

• Android: Click on the pencil icon next to your password. Then, enter your current password, enter your current password, your new password, and re-type your new password. 

4. Scroll to the bottom and tap Change Password.

Did you sign up for Udemy using the Apple, Facebook or Google option?

When you sign up using the Apple, Google or Facebook option, no password is created for your Udemy account. If you wish to create a password for your Udemy account and log in with the same email address that’s registered with Apple, Google or Facebook moving forward, please follow the steps outlined above to reset your password. 

You can access the email address that is registered for your Udemy account in your Account settings.

This article explains how you can create and edit your Udemy profile while using the Udemy mobile app.

• Accessing Udemy on a browser? Learn how to create and edit your profile on a browser.
• Are you interested in signing up to Udemy? Learn how to sign up and log into your Udemy account on the mobile app.

How to edit your profile on the Udemy mobile app

1. After opening the Udemy mobile app, tap Account at the bottom of the screen.

2. Next, tap Account security.

3. Tap Profile.

4. Type in your first and last name, your headline, and your biography. If you wish, you can also include a link to your website, as well as your Twitter, Facebook, LinkedIn, and YouTube usernames.

• If you’re an instructor, learn how to create a compelling and engaging Instructor bio.

5. Scroll to the bottom and tap Save.

How to view your profile on the Udemy mobile app 

1. Navigate to your Account security tab following the instructions outlined above. 

2. Tap View public profile. 

3. Here, you can view how your profile will appear to other students and instructors. 

Please note: Only students and instructors who are logged into their Udemy accounts can view another student’s account profile. Profiles of instructors with published courses can be viewed by students and instructors when they are logged in and logged out.

• Learn how to change your privacy settings on the mobile app.

How to upload your profile picture on the Udemy mobile app

1. Navigate to your Account security tab following the instructions outlined above.

2. Tap Photo. 

3. Under Add / Change Image, tap Upload Image.

4. Follow your mobile device instructions to upload a photo.

5. If necessary, you can adjust your photo and tap Crop Image.

6. Tap Save.

This article explains how you can access your privacy settings, and set whether you wish to have your profile visible to logged in students and instructors on the mobile app. In addition, you can also set whether you wish to share what courses you’re enrolled in on this page. 

• Accessing Udemy on a browser? Learn how to update your privacy settings on a browser.
• Learn how to create and edit your profile on the mobile app. 

Please note: Only students and instructors who are logged into their Udemy accounts can view another student’s account profile. Profiles of instructors with published courses can be viewed by students and instructors when they are logged in and logged out.

How to change your privacy settings

1. After opening the Udemy mobile app, tap Account at the bottom of the screen.

2. Next, tap Account security.

3. Tap Privacy. 

4. Under Profile page settings, tap on the checkmark beside each option to modify your privacy settings.

5. Tap Save.

This article outlines how you can close your account using the Udemy mobile app. If you're having trouble with the site, or if there's anything we can help you with before you close your account, please contact Udemy Support. ​

• Accessing Udemy on a browser? Learn how to close your account on a browser.
• If you’ve created a course on Udemy as an instructor, or you have been added as a co-instructor to a course, you will need to take additional steps before you can close your account. Learn more in this Help Center article.

Important information regarding account closures

Course access: Please note that by closing your Udemy account your account will be deleted and you will lose access to all the courses you’ve enrolled in, including purchased courses.  If a course was purchased within the past 30 days, however, you can request a refund before closing your account.

Account data: When you delete your account, the personal data associated with your account will be deleted or anonymized. This includes your account data and platform usage data. Please note, however, that we must retain certain data, like a record of payment transactions and data required for legal reasons. Any retained data will be deleted once the purposes of retention have been served. For additional information, please see our Privacy Policy.

Note:  If you wish to revoke the close account request, you must notify our team of this within 14 days of submitting your close account request. Once the request for your account has been completed, and your account is fully deleted and anonymized, we will not be able to reinstate your account.

How to close your Udemy learner account on the mobile app

1. After opening the Udemy mobile app, tap Account at the bottom of the screen.

2. For iOS users, tap Close account.

For Android users: Under Account Settings, tap Account security. Then, tap the Close Account tab. 

3. Tap Close account again to confirm you wish to proceed. 

4. Depending on your account settings, you may be required to enter a six-digit verification code that our system will send to your account's email address. Otherwise, please enter your password. Then, tap Close Account again.

Note: If you encounter an error message to contact support while attempting to close your account, instructions on how to do so are available in this Help Center article.

5. As of 6/12/2024: After you have submitted your close account request, a confirmation email from no-reply@e.udemymail.com will be sent to the email address you registered with your Udemy account. The email will include instructions for how you can keep your Udemy account open if you change your mind. 

As noted above, if you wish to revoke the close account request, you will need to do so within 14 days of submitting your close account request.

This article outlines how you can continue your learning experience while traveling in a car, by listening to your Udemy courses!

Safety note: Only use your mobile device when permitted by law and when conditions permit safe use.

Prepare lectures to listen to on the Udemy mobile app

To continue your learning experience while you’re in a vehicle, we recommend you prepare courses to listen to offline, by downloading the lectures to your device via our mobile app.

• Android instructions
• iOS instructions

Listen to courses with CarPlay

If your vehicle and iOS mobile device supports Apple’s CarPlay, you can use the feature to play audio from your Udemy courses. After connecting your mobile device to your vehicle, you will be able to select courses to listen to via the Udemy mobile app and progress through the course, hands-free.

Other ways to learn while in your vehicle

You can also listen to your courses by connecting your mobile device to your vehicle’s sound system and playing them through the Udemy mobile app. 

Additional ways to connect your device:

• An AUX or USB cable
• Bluetooth

Encountering issues?

If you’re encountering issues while trying to listen to courses in your vehicle, please do the following:

• Check to see if the video lectures have been successfully downloaded to your device.
• Follow these troubleshooting steps for playback issues with downloaded lectures.
• Ensure that your device’s operating system meets the Udemy app’s minimum requirements.
• Restart the mobile app.
• Restart your vehicle (by turning the ignition off and then on).
• If you’re using an AUX or USB cable, check to see that you’re using a cable that’s compatible with your device and that it’s not damaged.

If the issues continue, we recommend contacting the vehicle’s or sound system’s manufacturer for further assistance.

If you wish to change the email address that you have registered to your Udemy account, this article explains how you can do so, while using the Udemy mobile app.

• Accessing Udemy on a browser? Learn how to change your account’s email address on a browser. 

Important security notes:

• To further enhance the security of your Udemy account, multi-factor authentication (MFA) may need to be enabled before you can change your account’s email address. The authentication code will be sent to the email address you have registered for your Udemy account. Learn how to enable MFA.
  • Review the steps to take if you’re unable to access the email address that’s registered with your Udemy account.
• If you change your account’s email address, any credit card information you have saved in your account will be deleted. In addition, in order to change your email address you will be prompted to enable

How to change your account’s email address on the Udemy mobile app

You can change your account’s email address by following the steps below. As noted above, MFA may need to be enabled before you can change your account’s email address.

1. After opening the Udemy mobile app, tap Account at the bottom of the screen.

2. Next, tap Account security.

3. Click the pencil icon beside the email box.

4. Enter the new email address and your password if required. Depending on your account settings, you may be required to enter a six-digit verification code, which our system will send to the new email address you wish to add to your Udemy account.

5. Click Save.

Have more questions?

Review answers to frequently asked questions we receive about changing an account’s email address.

Learning reminders can help you stay on track with your learning goals and remind you when it’s time to resume your Udemy courses. This article outlines how you can set, change, and stop learning reminders on the Udemy mobile app.

• Accessing Udemy on a different device? Learn how to schedule learning calendar events on a browser.

Table of contents

• How to set learning reminders on the Udemy mobile app
• How to change your learning reminders on the Udemy mobile app
• How to stop learning reminders on the Udemy mobile app

How to set learning reminders on the Udemy mobile app

You can set up learning reminders on your mobile device, and receive push notifications for them,  by following the steps below.

1. Open the Udemy app on your device and tap Account at the bottom-right.

2. Next, tap Push notifications and then Learning reminders. 

3. Toggle the learning reminders feature to on.

Please note: If your notifications are not allowed, you will be directed to the notification settings on your device to enable notifications on the Udemy app.

4. Tap Frequency.

5. Select the days and times you wish to receive learning reminders. 

How to change your learning reminders on the Udemy mobile app

If you wish to change when you receive learning reminders on your mobile device, follow these steps.

1. Navigate to the Frequency page on your device following the steps outlined above.

2. Select new days and times when you wish to receive the learning reminders.

How to stop learning reminders on the Udemy mobile app

To stop learning reminders on your mobile device, navigate to the Learning reminders page following the steps outlined above. Next, toggle Allow reminders to off.