• Instructor Identity Verification Process - Other Languages

    To maintain the integrity of our learning community, all instructors must verify their identity before they can publish a course on the marketplace.

    This process is outlined below in the following languages: Korean, Italian, Chinese (Traditional), Chinese (Simplified), Turkish, and Russian. To proceed to one of these versions of the identity verification process, click on the corresponding title in the Table of Contents below.

    For this information in English, French, Spanish, Japanese, German and Portuguese, however, please refer to this list:

    Instructor Identity Verification Process​

    Processus de vérification de l'identité des formateurs

    Proceso de verificación de identidad de los instructores

    講師の本人確認手続き

    Identitätsüberprüfung für Dozenten

    Processo de confirmação de identidade de instrutores

    Table of Contents

    ​강사 신원 검증 절차

    Processo di verifica dell'identità degli insegnanti

    講師身分驗證程序​

    讲师身份验证流程​

    Eğitmen Kimlik Doğrulaması İşlemi​

    Процесс проверки личности преподавателей​
     

    강사 신원 검증 절차

    Udemy 학습 커뮤니티의 무결성을 유지하기 위해 모든 강사는 마켓플레이스에 강좌를 게시하기 전에 신원을 검증 받아야 합니다.

    Udemy에서 신원을 아직 검증 받지 않은 강사는 검토를 위해 새 강좌를 제출할 준비가 된 경우 강사 검증을 완료하라는 안내 메시지를 받게 될 것입니다. 첫 번째 강좌를 업로드하고 게시할 준비가 되면 Udemy가 자동 검증 절차를 안내해드릴 것입니다. 자동 절차에 대한 자세한 내용은 아래에서 확인하시기 바랍니다.

    Udemy가 귀하에게 대체 검증 절차를 완료하도록 요청하는 경우 이를 위한 단계도 이 문서에 제시되어 있습니다. 강좌를 Udemy에 업로드하고 검토를 위해 제출할 준비가 완료된 경우에만 대체 검증 절차를 완료할 수 있다는 점에 유의하십시오.

    이 절차의 첫 단계는 제시된 선택 사항 중 하나를 선택하여 강좌 콘텐츠에 대한 소유권이 있음을 확인하는 것입니다.

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    절차의 두 번째 단계는 소유권 여부에 따라 달라집니다.

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    자동 신원 검증 절차

    귀하가 제출한 강좌 콘텐츠의 소유자이자 제작자인 경우 법적 이름, 주소, 생년월일 및/또는 주민등록번호를 제시해야 합니다. 귀하의 정보는 귀하가 제공한 정보를 안전하고 정확하게 이중 확인하기 위해 저희가 제휴 관계를 맺은 제3자 서비스 제공자를 통해 검증됩니다. 요청 정보는 거주 국가에 따라 다릅니다(국가별 요구 사항 보기).

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    자동 시스템에 정보를 제출하고 성공적으로 검증을 완료하는 데는 단 몇 초밖에 소요되지 않습니다. 정보 검증은 3회만 시도할 수 있으므로 제출 전에 정보를 주의 깊게 검토하십시오. 국가별 요구 사항에 대해 자세히 알아보십시오. 자동 시스템을 통한 정보 검증에 어려움이 있으실 경우, 아래에서 설명한 절차를 완료해 주십시오.

    신뢰성 및 안전성 팀을 통한 대체 검증 절차

    귀하가 이 강좌를 제휴, 계약 또는 고용 관계를 통해 게시하는 개인 또는 기업이거나 강좌 제작에 참여했지만 강좌의 강사로 표시되지 않거나 내레이터로 게시되지 않은 경우 수동 검증 절차를 완료해야 합니다. 또한, 자동 시스템이 서비스를 제공하지 않는 국가의 콘텐츠 소유자인 경우 Udemy의 신뢰성 및 안전성 팀과 함께 수동 검증 절차를 완료해야 합니다.

    강좌를 Udemy에 업로드하고 검토를 위해 제출할 준비가 완료된 경우에만 대체 검증 절차를 완료할 수 있다는 점에 유의하십시오.

    verification_2_of_2.png

    대체 절차를 완료하려면, 콘텐츠를 소유하고 있거나 게시할 콘텐츠를 사용할 수 있는 권리를 확보했다는 내용의 동영상을 verification@udemy.com으로 제출해야 합니다.

    동영상에서는 귀하의 얼굴을 볼 수 있어야 하며 다음을 말해야 합니다.

    1. 법적 이름 전체
    2. 게시 중인 강좌의 이름
    3. 콘텐츠 소유권 또는 콘텐츠 사용권을 주장하는 아래 문구

    "본인 [법적 이름 전체]은(는) 강좌에 사용된 모든 콘텐츠의 본래 소유자이며 해당되는 경우 다른 개인이 소유한 콘텐츠를 사용하는 데 필요한 모든 권리를 확보했음을 위증죄에 대한 처벌을 각오하고 보증합니다".

    이메일 본문에는 위의 내용 모두를 써 주십시오.

    귀하가 게시할 강좌의 강사가 아니거나 다른 사람이 강좌 해설을 진행하는 경우 이 강좌를 배포할 권한이 귀하에게 있음을 증명하는 문서 또는 계약서, 또는 본래 콘텐츠 제작자가 자신의 콘텐츠를 사용하도록 귀하에게 권한을 부여했다고 말하는 동영상을 포함해야 합니다.

    유의 사항: 시스템에서는 또한 마켓플레이스의 기존 강사 전체를 대상으로 정기적인 신원 검증을 실시할 예정입니다. 두 단계로 구성된 이 절차는 몇 분밖에 소요되지 않으며, 언제든지 절차를 중단했다가 다시 진행할 수 있습니다.

    자주 묻는 질문

    새 강좌를 검토를 위해 제출할 때마다 검증을 완료해야 합니까?

    아닙니다. 신원 검증은 계정당 한 번만 필요합니다.

    Udemy는 어떻게 제 개인 정보를 검증합니까?

    Udemy는 제3자 서비스 제공자인 Trulioo와 제휴 관계를 맺었습니다. Trulioo는 신뢰할 수 있고 허가를 받은 데이터 출처를 활용합니다. 예를 들면, 신용 정보 회사, 선거인 명부, 정부가 발행한 공적 및 사적 데이터, 전화/수도, 전기, 가스 등의 공익 사업 이용 기록, 감시 대상 목록 등을 귀하가 제공한 정보 검증을 위해 활용합니다.

    제 개인 정보가 저장됩니까?

    제3자 서비스 제공자와 Udemy 모두 검증 절차 완료 후에는 귀하의 생년월일, 여권 또는 주민등록증 상의 정보를 보관하지 않습니다.

    자동 신원 검증 절차를 통과하지 못할 경우 어떻게 됩니까?

    계정 검증을 위해 대체 절차를 이용할 수 있습니다.

    모든 강사는 Udemy에서 강좌를 판매하기 전에 신원을 검증받아야 합니다. 계정을 검증하지 못할 경우 Udemy는 기존 강좌를 게시 취소하고 귀하의 계정을 삭제할 것입니다.

    신원 검증을 완료한 후에도 검토를 위해 강좌를 제출해야 합니까?

    예, 검증을 성공적으로 완료한 경우 강좌 관리 대시보드에서 검토를 위해 강좌를 제출해 주십시오.

    저는 강좌의 공동 강사입니다. 저도 신원 검증을 완료해야 합니까?

    아닙니다. 강좌 소유자만 검토를 위해 강좌를 제출하기 전에 검증을 완료해야 합니다.

    Udemy for Business 강사도 신원 검증을 완료해야 합니까?

    아니요, 신원 검증은 마켓플레이스의 강사에게만 요구됩니다.

    자동 신원 검증 시 대만은 중국으로 간주합니까?

    예. 대만은 중화민국에 속하는 것으로 간주되며 15세가 넘은 모든 시민을 대상으로 합니다.

    저의 국가에서 자동 검증 서비스가 제공되지 않는 경우 저는 강좌를 만들 수 없습니까?

    아니요, 위에서 설명한 대로 Udemy의 신뢰성 및 안전성 팀을 통해 대체 검증 절차를 완료하면 됩니다.

    무료 강좌에도 신원 검증이 필요합니까?

    예. 모든 게시된 강사는 검증 절차를 완료해야 합니다. 이는 마켓플레이스의 무결성을 유지하는 데 도움이 됩니다.[DK1]

    대체 검증에는 시간이 얼마나 소요됩니까?

    대체 검증 절차에는 대략 24시간이 소요됩니다.

    검증 절차에 회사 이름을 사용할 수 있습니까?

    예. 그렇지만 개인 이름(이름 및 성)을 제출하는 것이 좋습니다. 회사 이름을 제출할 경우 저희는 회사 담당자와 연락하여 귀하가 해당 회사와 관련이 있음을 확인할 것입니다. 그 결과, 검증 절차에 시간이 더 오래 걸릴 수 있습니다.


    Processo di verifica dell'identità degli insegnanti

    Al fine di salvaguardare l'integrità della nostra community di apprendimento, tutti gli insegnanti sono tenuti a verificare la propria identità prima di pubblicare un corso sul marketplace.

    Se la tua identità non è stata ancora verificata da Udemy, ti verrà richiesto di completare la procedura di verifica dell'insegnante quando invierai un nuovo corso per la revisione. Una volta che il tuo primo corso sarà stato caricato e sarà pronto per essere pubblicato, Udemy ti guiderà attraverso una procedura di verifica automatica. Ulteriori informazioni sulla procedura automatica sono disponibili sotto.

    È possibile che Udemy ti chieda di completare la procedura di verifica alternativa, anche in questo caso i passaggi necessari sono descritti in questo articolo. Tieni presente che la procedura di verifica alternativa può essere completata solo quando il corso è stato caricato su Udemy ed è pronto per essere inviato per la revisione.

    La prima fase della procedura comporta l'identificazione dei tuoi diritti di proprietà in merito ai contenuti del corso, selezionando una delle opzioni visualizzate.

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    La seconda fase della procedura differirà a seconda dei tuoi diritti di proprietà.

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    Procedura automatica di verifica dell'identità

    Se sei il proprietario e il creatore dei contenuti del corso da te inviati, ti verrà richiesto di fornire nome legale, indirizzo, data di nascita e/o numero di identificazione nazionale; in questo modo, potremo confermare la tua identità con il nostro fornitore di servizi esterno al fine di verificare in modo sicuro e accurato le informazioni da te fornite. Le informazioni richieste variano in base al paese di residenza (vedi i requisiti di ciascun paese).

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    L'invio e la verifica con il sistema automatico richiedono pochi secondi. Verifica attentamente le informazioni prima di procedere all'invio poiché hai a disposizione solo tre tentativi per verificare le informazioni. Sono disponibili ulteriori informazioni sui requisiti per paese. In caso di problemi durante la verifica delle informazioni con il sistema automatico, completa la procedura descritta di seguito.

    Procedura di verifica alternativa con il Team Fiducia e sicurezza

    Se sei una persona o un'azienda che pubblica questo corso in virtù di un rapporto di partnership, contratto o lavoro dipendente, o non sei presente come istruttore visibile o come narratore nel corso, dovrai completare una procedura di verifica manuale. Inoltre, se sei il proprietario dei contenuti ma il tuo paese non è supportato dalla procedura automatica, dovrai completare la procedura di verifica manuale insieme al nostro Team Fiducia e sicurezza.

    Tieni presente che la procedura di verifica alternativa può essere completata solo quando il corso è stato caricato su Udemy ed è pronto per essere inviato per la revisione.

    verification_2_of_2.png

    Per completare la procedura alternativa, invia un video all'indirizzo verifications@udemy.com in cui rivendichi la proprietà dei contenuti o dichiari di avere ottenuto i diritti necessari per utilizzare i contenuti che desideri pubblicare.

    Nel video dovrai mostrare il tuo viso e dichiarare quanto segue:

    1. Il tuo nome e cognome
    2. Il nome del corso o dei corsi che intendi pubblicare
    3. Una dichiarazione della proprietà o dei diritti all'uso del contenuto

    "Il sottoscritto, [nome legale completo], dichiara, sotto pena di spergiuro, di essere il proprietario originale di tutti i contenuti usati nei propri corsi e, laddove applicabile, di essersi procurato i diritti necessari a utilizzare eventuali contenuti di proprietà di terzi".

    Indica nel corpo dell'email quanto sopra riportato in forma scritta.

    Se non sei l'insegnante del corso che stai pubblicando o se qualcun altro è il narratore del corso, dovrai anche includere della documentazione o un contratto che dimostri che hai il diritto di distribuire questo corso, oppure un video del creatore originale dei contenuti che afferma che ti ha concesso il permesso di usare i contenuti di sua proprietà.

    Nota che il nostro sistema eseguirà delle scansioni periodiche di verifica dell'identità degli insegnanti già esistenti sul marketplace. La procedura di verifica dell'identità in due passaggi richiederà solo pochi minuti e sarà possibile uscire e riaccedervi in qualsiasi momento.

    Domande frequenti

    Ho bisogno di completare la verifica ogni volta che invio un nuovo corso per la revisione?

    No. La verifica dell'identità è richiesta solo una volta per ogni account.

    In che modo Udemy verifica i miei dati personali?

    Udemy ha stabilito una collaborazione con un fornitore esterno, Trulioo, che utilizza fonti di dati affidabili e autorizzate come uffici di credito, liste elettorali, documenti rilasciati dal governo, dati pubblici e privati, utenze/bollette del telefono e liste di controllo per verificare le informazioni fornite.

    I miei dati personali verranno archiviati?

    Né il fornitore né Udemy archivieranno le tue informazioni su data di nascita, passaporto o carta di identità al termine della procedura.

    Se la procedura di verifica automatica non va a buon fine, cosa succede?

    Potrai seguire una procedura alternativa per richiedere la verifica del tuo account.

    Tutti gli insegnanti devono sottoporsi alla procedura di verifica prima di poter vendere corsi su Udemy. Se non è possibile verificare il tuo account, saremo costretti ad annullare la pubblicazione dei corsi esistenti e a rimuovere il tuo account.

    Dovrò comunque sottoporre il mio corso a revisione dopo aver completato la procedura di verifica dell'identità?

    Sì, dopo aver completato la verifica, sottoponi il tuo corso a revisione tramite la dashboard di gestione del corso.

    Se sono un insegnante aggiunto di un corso, ho bisogno di completare la procedura di verifica dell'identità?

    No. Solo il proprietario del corso deve completare la procedura di verifica prima di poter inviare il corso per la revisione.

    Se sono un insegnante di Udemy for Business, ho bisogno di completare la procedura di verifica dell'identità?

    No, questa operazione è necessaria solo per gli insegnanti che operano sul marketplace.

    Taiwan condivide la procedura automatica di verifica dell'identità con la Cina?

    Sì. Taiwan è considerata parte della Repubblica di Cina e tutti i cittadini di età superiore a 15 anni sono inclusi.

    Se non è possibile completare la verifica automatica per il mio paese, mi verrà impedito di creare un corso?

    No, potrai completare la procedura di verifica alternativa descritta sopra con il nostro Team Fiducia e sicurezza.

    La verifica è necessaria per i corsi gratuiti?

    Sì. Tutti gli insegnanti che hanno già pubblicato un corso devono completare la procedura di verifica. Questo aiuta a garantire l'integrità del marketplace.

    Quanto dura la verifica alternativa?

    La procedura di verifica alternativa richiede circa 24 ore.

    Posso utilizzare il mio nome aziendale per la procedura di verifica?

    Sì, ma ti consigliamo di inserire il tuo nome personale (nome e cognome). Se viene inserito un nome aziendale, dovremo parlare con un rappresentante della società e verificare che tu faccia parte di quell'azienda. Di conseguenza, la procedura di verifica potrebbe richiedere più tempo.

     

    講師身分驗證程序

    為了維持學習社群的完整性,所有講師在市場上發佈課程前,都必須先驗證身分。

    若您尚未向 Udemy 驗證您的身分,則在您準備好提交新課程供審核時,系統會提示您完成講師驗證。在您已上傳第一個課程且準備好發佈時,Udemy 將引導您進行自動驗證程序。下方提供了更多關於自動程序的資訊。

    Udemy 請您完成替代的驗證程序,本文也說明了該等步驟。請注意,只有在您的課程已上傳至 Udemy 且已準備好提交供審核時,才可完成替代驗證程序。

    本程序的第一步是從顯示的選項中選擇一項,藉此確認您的對課程內容的所有權。

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    程序的第二步依您的所有權而異。

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    自動身分驗證程序

    若您是提交之課程內容的所有人和創作者,系統會要求您提供您的合法姓名、地址、生日及/或身分證號碼;我們將與合作的第三方供應商驗證您的身分,以安全、準確的方式交叉檢查您所提供的資訊。所要求的資訊依居住國家 (參見國家規定) 而異。

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    使用自動系統完成提交和驗證應僅需數秒鐘的時間。提交前,請仔細審視您的資訊,因為您只可嘗試三次以成功驗證您的資訊。深入瞭解各國家的規定。若您在使用自動系統驗證資訊時發生問題,請完成以下所述程序。

    與信任與安全團隊進行替代驗證程序

    若您是透過合夥、合約或聘僱關係發佈此課程的個人或公司,或並非此課程所顯示的講師或講述者,您即需要完成手動驗證程序。除此之外,若內容所有人來自不受到自動程序支援的國家,您也必須向我們的信任與安全團隊完成手動驗證程序。

    請注意,只有在您的課程已上傳至 Udemy 且已準備好提交供審核時,才可完成替代驗證程序。

    verification_2_of_2.png

    若要完成替代程序,請提交影片至 verification@udemy.com,聲明您對內容的所有權,或您已獲得使用發佈之內容的必要權利。

    在影片中,您必須露出您的臉並聲明以下內容:

    1. 您的完整合法姓名
    2. 您發佈的課程名稱
    3. 陳述所有權或使用下方內容的權利

    「本人 [完整合法姓名] 在此確認在我所有課程中所使用之內容的原始擁有者皆是我本人,且在適用的情況下,我已取得所有必要的權利,可使用另一個人擁有之內容,如作偽證願受懲罰」。

    請將上述所有內容以書面文字格式納入電子郵件內文中。

    若您並非所發佈之課程的講師,或此課程由其他人講述,您都需要納入有權散播此課程的文件或合約,或納入原始內容創作者的影片,聲明他們已允許您使用其內容。

    請注意:系統也會定期對市場上的現有講師執行身分驗證清查。此程序包含兩個步驟,僅需數分鐘的時間,您隨時皆可離開或重新進入該流程。

    常見問題

    每次我提交新課程供審核時,都必須完成驗證嗎?

    否。每個帳戶只需進行一次身分驗證。

    Udemy 如何驗證我的個人資料?

    Udemy 與第三方供應商 Trulioo 合作,Trulioo 利用可信賴的授權資料來源以驗證您所提供的資訊,前述資料來源包括:信用報告機構、選民名冊、政府發行的資料、公開和私人資料、電話/水電記錄及觀察名單。

    我的個人資料會被儲存嗎?

    完成程序後,我們的供應商或我們本身都不會儲存您的生日、護照或身分證件相關資訊。

    若我未能通過自動身分驗證會如何?

    您可依循替代程序來驗證您的帳戶。

    全體講師都必須在通過驗證後,才可於 Udemy 銷售課程。若您無法驗證帳戶,我們將必須取消發佈您的現有課程,並移除您的帳戶。

    在我完成身分驗證後,仍需要提交我的課程供審核嗎?

    是,成功完成驗證後,請透過課程管理面板提交您的課程供審核。

    若我是某個課程的共同講師,我也需要完成身分驗證嗎?

    否。只有課程的所有人才必須在提交課程供審核前完成驗證。

    若我是 Udemy for Business 的講師,我需要完成身分驗證嗎?

    否,只有市場中的講師需要進行。

    就自動身分驗證而言,中國的範圍是否涵蓋台灣?

    是。台灣視為中華民國的一部分,涵蓋所有 15 歲以上的公民。

    若自動驗證系統未涵蓋我的國家,我是否不得開課?

    否,您可以改為依循上述方式,向我們的信任與安全團隊完成替代驗證程序。

    免費課程是否也需要驗證?

    是。所有發佈的講師都必須完成驗證程序。這有助於確保市場的完整性。

    替代驗證需要多少時間?

    替代驗證程序約需 24 小時。

    我是否可使用企業名稱進行驗證程序?

    是,但我們建議提交您個人的姓名 (姓氏和名字)。若已提交企業名稱,我們必須與該公司的代表通話,並驗證您與該企業有關。因此,驗證程序可能會需要更長的時間。

     

    讲师身份验证流程

    为了维护我们学习社区的完整性,所有讲师在市场上发布课程前,都必须进行身份验证。

    如果您尚未与 Udemy 验证您的身份,当您准备提交新课程进行审核时,系统将提示您完成讲师验证。当您的首个课程已上传并即将发布时,Udemy 将指导您完成自动验证流程。有关自动验证流程的更多信息如下所示。

    但如果 Udemy 要求您完成替代验证流程,本文同样提供相关步骤说明。请注意,仅当您的课程已上传到 Udemy 且即将提交进行审核时,才能完成替代验证流程。

    流程的第一步是通过选择所示选项之一来验证您对课程内容的所有权。

    Ztm5KLc.png

    流程的第二步将根据您的所有权而定。

    tYUapdx.png

    自动身份验证流程

    如果您是所提交课程内容的所有人和创建者,您需提供全名、地址、出生日期和或身份证号码;我们将与合作的第三方提供商验证您的身份,以安全准确地核实您提供的信息。所需信息因居住国而异(参见国家/地区要求)。

    i0KPKZ6.png

    使用自动系统成功提交和验证仅需几秒钟。因为您只有三次尝试机会来成功验证您的信息,请务必在提交前仔细检查您的信息。了解有关国家/地区要求的更多信息。如果您在使用自动系统验证信息时遇到问题,请完成下述流程。

    通过我们的信任与安全团队进行替代验证流程

    如果您是以合作、合同或雇佣的方式发布本课程的个人或公司,或者您并非课程中可见的讲师或解说员,您将需要完成手动验证流程。此外,如果您是内容所有人,但所在国家/地区不支持自动流程,您也将需要通过我们的信任与安全团队完成手动验证流程。

    请注意,仅当您的课程已上传到 Udemy 且即将提交进行审核时,才能完成替代验证流程。

    verification_2_of_2.png

    若要完成替代流程,请提交视频到 verification@udemy.com,声明内容所有权或您已获得所发布内容的必要使用权。

    在视频中,您必须露出脸部并陈述以下内容:

    1. 您的全名
    2. 您想要发布的课程的名称
    3. 使用下述内容的所有权或权利声明

    “本人,[全名],在此保证,本人是我课程的所有内容的原始所有人,且已获得其他人士所拥有的内容的必要使用权(如适用),如有不实,甘受伪证罪之罚”。

    请将上述所有内容以书面形式纳入邮件正文中。

    如果您并非所发布课程的讲师,或如果是由他人来解说课程,您还需要提供显示您有权发布本课程的文档或合同,亦或提供内容初创者视频,说明他们已授权您使用其内容。

    请注意:我们的系统还将对市场上的已有讲师定期进行身份验证。两步流程仅需几分钟,您可以随时退出并重新登录。

    常见问题解答

    是否每次提交新课程进行审核时都要完成验证?

    否。每个帐户仅需完成一次身份验证。

    Udemy 如何验证我的个人数据?

    Udemy 与第三方供应商 Trulioo 合作,利用可信且许可的数据来源(包括信用机构、选举名单、政府发布的公共和个人数据、电话/公用设备记录及监察名单)来验证您提供的信息。

    是否会保存我的个人数据?

    完成流程后,我们及供应商均不会保存您的出生日期、护照或身份证信息。

    如未通过自动身份验证,会怎么样?

    您可以遵循替代流程来验证您的帐户。

    所有讲师必须经过验证方可在 Udemy 上销售课程。如果您无法验证帐户,我们将不得不取消发布您已有的课程,并移除您的帐户。

    完成身份验证后,是否仍需提交课程进行审核?

    是的,成功完成验证后,请通过课程管理控制面板提交课程进行审核。

    如果我是某一门课程的助教,是否需要完成身份验证?

    否。仅课程所有人必须在提交课程进行审核前完成验证。

    如果我是 Udemy for Business 的讲师,是否需要完成身份验证?

    否,仅市场上的讲师需完成此步骤。

    对于自动身份验证,台湾地区是否涵盖在中国?

    是的。台湾地区隶属中华民国,包含年满 15 岁的所有公民。

    如果自动验证未涵盖我所在国家/地区,我是否无法创建课程?

    否,您可以如上所述通过我们的信任与安全团队完成替代验证流程。

    免费课程是否需要验证?

    是的。所有已发布课程的讲师都需完成验证流程。这有助于确保市场的完整性。

    替代验证需要多长时间?

    替代验证流程约需 24 小时。

    验证流程中,能否使用我的企业名称?

    可以,但我们建议提交您的个人姓名(全名)。如果提交了企业名称,我们将需要与公司代表联系,并验证您与该企业的关系。因此,验证流程可能会需要更长时间。

     

    Eğitmen Kimlik Doğrulaması İşlemi

    Öğrenim topluluğumuzun bütünlüğünü korumak adına tüm eğitmenlerin, piyasada bir kurs yayınlamadan önce kimliklerini doğrulaması gerekir.

    Henüz Udemy'de kimlik doğrulama işlemi gerçekleştirmediyseniz yeni bir kursu incelemeye göndermeye hazır olduğunuzda eğitmen kimlik doğrulama işlemini tamamlamanız istenir. İlk kursunuz yüklendiğinde ve yayınlanmaya hazır olduğunda Udemy otomatik doğrulama işlemi boyunca size rehberlik eder. Otomatik işlem hakkında daha fazla bilgi aşağıda yer almaktadır.

    Udemy sizden alternatif doğrulama işlemini tamamlamanızı isterse bu işleme ilişkin adımları da bu makalede bulabilirsiniz. Alternatif doğrulama işleminin yalnızca kursunuz Udemy'ye yüklendiğinde ve incelemeye gönderilmeye hazır olduğunda tamamlanabileceğini lütfen unutmayın.

    Birinci adımda, aşağıdaki seçeneklerden birini belirleyerek kurs içeriğine ilişkin sahip olduğunuz hakları tanımlamanız gerekir.

    Ztm5KLc.png

    İkinci adım, sahiplik haklarınıza bağlı olarak değişiklik gösterir.

    tYUapdx.png

    Otomatik Kimlik Doğrulama İşlemi

    Gönderdiğiniz kurs içeriğinin sahibi ve oluşturucusuysanız yasal adınızı, adresinizi, doğum tarihinizi ve/veya ulusal kimlik numaranızı vermeniz istenir. Sağladığınız bilgilerin güvenli ve doğru bir şekilde kontrol edilmesi için iş ortaklığı yaptığımız üçüncü taraf bir sağlayıcı ile kimliğinizi doğrularız. İstenen bilgiler, ikamet edilen ülkeye göre farklılık gösterir (ülke gerekliliklerine bakın).

    i0KPKZ6.png

    Otomatik sistemle başarılı gönderim ve doğrulama yalnızca birkaç saniye sürer. Bilgilerinizi başarıyla doğrulamak için yalnızca üç deneme hakkınız vardır. Bu nedenle göndermeden önce lütfen bilgilerinizi dikkatlice inceleyin. Ülkeye göre gereklilikler hakkında daha fazla bilgi edinin. Otomatik sistemle bilgilerinizi doğrulama konusunda sorun yaşıyorsanız lütfen aşağıda verilen işlemi tamamlayın.

    İtimat ve Güvenlik Ekibimiz ile Alternatif Kimlik Doğrulama İşlemi

    Bu kursu iş ortaklığı, sözleşme veya istihdam yoluyla yayınlayan bir kişi veya şirketseniz ya da kursun görünür eğitmeni veya anlatıcısı olarak yer almıyorsanız manuel doğrulama işlemini tamamlamanız istenir. Otomatik işlem tarafından desteklenmeyen bir ülkede ikamet eden bir içerik sahibiyseniz manuel doğrulama işlemini İtimat ve Güvenlik ekibimiz ile tamamlamanız gerekir.

    Alternatif doğrulama işleminin yalnızca kursunuz Udemy'ye yüklendiğinde ve incelemeye gönderilmeye hazır olduğunda tamamlanabileceğini lütfen unutmayın.

    verification_2_of_2.png

    Alternatif işlemi tamamlamak için lütfen içeriğin sahibi olduğunuzu ya da yayınlamakta olduğunuz içeriği kullanmak için gerekli hakları aldığınızı belirttiğiniz bir videoyu verification@udemy.com adresine gönderin.

    Videoda yüzünüzü göstermeniz ve aşağıdakileri belirtmeniz gerekmektedir:

    1. Tam yasal adınız
    2. Yayınladığınız kursların adı
    3. Aşağıdaki içeriği kullanmak üzere sahiplik veya hak beyanı

    "[tam yasal ad] olarak ben, kurslarımda kullanılan tüm içeriklerin asıl sahibi olduğumu ve gerekliyse başka bir kişiye ait olan içerikleri kullanmak için gereken tüm hakları almış olduğumu yeminli ifade çerçevesinde beyan ederim".

    Lütfen e-posta gövdesinde yukarıdakilerin tümünü yazılı olarak belirtin.

    Yayınladığınız kursun eğitmeni değilseniz veya kursun anlatıcısı başka biriyse bu kursun dağıtım hakkına sahip olduğunuzu gösteren bir belge veya sözleşme sunmanız veya orijinal içerik oluşturucusunun içeriğini kullanmanıza izin verdiğini gösteren bir video göndermeniz de gerekir.

    Lütfen unutmayın: Sistemimiz platformdaki mevcut eğitmenlerin kimliklerini doğrulama işlemini de düzenli olarak gerçekleştirir. Bu iki adımlı işlem birkaç dakikadan uzun sürmez. Ayrıca istediğiniz zaman çıkış yapıp işleme daha sonra tekrar girebilirsiniz.

    Sık Sorulan Sorular

    İnceleme için her yeni kurs gönderişimde kimlik doğrulamasını tamamlamam gerekir mi?

    Hayır. Kimlik doğrulama işlemi, her hesap için yalnızca bir kez gereklidir.

    Udemy kişisel verilerimi nasıl doğrular?

    Udemy, sağladığınız bilgileri doğrulamak için kredi büroları, seçmen kütükleri, devlet tarafından yayınlanan kamuya açık ve özel veriler, telefon/kamu hizmetleri kayıtları ve izleme listelerinin dahil olduğu güvenilir ve lisanslı verileri kullanan üçüncü taraf satıcı Trulioo ile iş ortaklığı yapmaktadır.

    Kişisel verilerim saklanır mı?

    İşlem tamamlandıktan sonra doğum tarihiniz, pasaportunuz veya ulusal kimlik numaranız satıcımız tarafından ya da tarafımızca saklanmamaktadır.

    Otomatik kimlik doğrulamasını geçemezsem ne olur?

    Hesabınızın doğrulanması için alternatif işlemi izleyebilirsiniz.

    Udemy'de kurs satışları yapabilmeleri için tüm eğitmenlerin önceden onaylanması gerekir. Hesabınızı doğrulayamıyorsanız mevcut kurslarınızı yayından kaldırmak ve hesabınızı silmek zorundayız.

    Kimlik doğrulama işlemini tamamladıktan sonra hala kursumu inceleme için göndermem gerekir mi?

    Evet, kimlik doğrulama işlemini başarılı bir şekilde tamamladıktan sonra lütfen kurs yönetimi panelinden kursunuzu inceleme için gönderin.

    Bir kursta ortak eğitmensem kimlik doğrulama işlemini tamamlamam gerekir mi?

    Hayır. Kursun incelemeye gönderilebilmesi için yalnızca kurs sahibinin kimlik doğrulama işlemini tamamlaması gerekir.

    İş için Udemy eğitmeniysem kimlik doğrulama işlemini tamamlamam gerekir mi?

    Hayır, bu yalnızca piyasadaki eğitmenler için gereklidir.

    Tayvan, otomatik kimlik doğrulaması açısından Çin kapsamına mı giriyor?

    Evet. Tayvan, Çin Halk Cumhuriyeti'nin bir parçası olarak düşünülmektedir ve 15 yaş üzeri tüm vatandaşlar kapsanmaktadır.

    Ülkem otomatik doğrulama kapsamında yoksa kurs yayınlamam engellenir mi?

    Hayır. Bunun yerine, yukarıda açıklandığı şekilde İtimat ve Güvenlik ekibimiz ile alternatif kimlik doğrulama işlemini tamamlayabilirsiniz.

    Ücretsiz kurslarda doğrulama gerekli mi?

    Evet. Yayın yapan tüm eğitmenlerin doğrulama sürecini tamamlaması gerekir. Bu sayede platformun bütünlüğü sağlanır.

    Alternatif doğrulama ne kadar sürüyor?

    Alternatif doğrulama süreci yaklaşık 24 saat sürer.

    Doğrulama sürecinde işletmemin adını kullanabilir miyim?

    Evet, ancak kendi adınızı vermenizi öneririz (ad ve soyadı). İşletme adı verilirse söz konusu şirketin temsilcisiyle görüşmemiz ve sizin bu işletmeyle ilişkili olduğunuzu onaylamamız gerekir. Bunun sonucunda da doğrulama süreci uzayabilir.

    Процесс проверки личности преподавателей

     

    В целях защиты репутации нашего сообщества все преподаватели должны будут пройти процедуру проверки личности, прежде чем смогут опубликовать курс на торговой площадке.

    Если вы еще не прошли проверку личности на Udemy, при отправке нового курса на проверку вам придет уведомление о необходимости пройти проверку личности. Когда ваш первый курс загружен и готов к публикации, Udemy проведет вас через процедуру автоматизированной проверки. С дополнительной информацией о процедуре автоматизированной проверки можно ознакомиться ниже.

    Udemy может предложить пройти альтернативную процедуру проверки, эти шаги также описаны в настоящей статье. Обратите внимание, что альтернативную процедура проверки можно завершить только после того, как ваш курс будет загружен на Udemy и будет готов к отправке на проверку.

    На первом этапе необходимо подтвердить свои права собственности на материалы курса с помощью одного из указанных вариантов.

    Ztm5KLc.png

    Требования второго этапа зависят от ваших прав собственности.

    tYUapdx.png

    Автоматизированная процедура проверки личности

    Если вы являетесь создателем и владельцем материалов отправляемого курса, вам будет необходимо указать свое имя, согласно документам, адрес, дату рождения и/или номер национального удостоверения личности. После этого мы проверим вашу личность с помощью нашего стороннего партнера, который выполнит безопасную и точную перекрестную проверку предоставленных вами данных. Запрашиваемая информация зависит от страны проживания (см. требования по странам).

    i0KPKZ6.png

    Успешная отправка и проверка через автоматизированную систему должны занять всего несколько секунд. Тщательно проверьте указанную информацию перед отправкой, поскольку у вас будет только три попытки для успешной проверки информации. Узнать подробнее о требованиях по странам. Если у вас возникают проблемы при проверке информации с помощью автоматизированной системы, выполните описанные ниже действия.

    Альтернативная процедура проверки личности, проводимая нашей командой обеспечения безопасности

    Если вы являетесь частным лицом или представителем компании, публикующим данный курс по партнерскому соглашению, контракту или договору найма, а также если вы не являетесь преподавателем, доступным для просмотра, или диктором этого курса, вам будет необходимо пройти процедуру проверки вручную. Кроме того, если вы являетесь владельцем материалов и проживаете в стране, не поддерживаемой системой автоматизированной проверки, вам также будет необходимо пройти процедуру проверки вручную при поддержке нашей команды обеспечения безопасности.

    Обратите внимание, что альтернативную процедура проверки можно завершить только после того, как ваш курс будет загружен на Udemy и будет готов к отправке на проверку.

    verification_2_of_2.png

    Чтобы пройти альтернативную процедуру проверки, отправьте видео по адресу verification@udemy.com с подтверждением своих прав на владение материалами или заявлением о приобретении необходимых прав на использование публикуемых вами материалов.

    На видеозаписи должно быть хорошо видно ваше лицо, и вы должны сообщить следующее:

    1. Ваше полное имя согласно документам
    2. Названия публикуемых вами курсов
    3. Заявление о владении правами собственности или правами на использование указанных ниже материалов

    "Я, [полное имя согласно документам], принимая ответственность за предоставление заведомо ложных сведений, подтверждаю, что являюсь первоначальным собственником материалов, использованных в моих курсах и, если применимо, обладаю всеми необходимыми правами на использование материалов, являющихся собственностью другого лица".

    В тексте письма необходимо указать всю представленную выше информацию в письменном виде.

    Если вы не являетесь преподавателем публикуемого вами курса или диктором курса является другое лицо, необходимо будет также приложить документы или договор, подтверждающие ваше право на распространение этого курса, либо приложить видеозаявление первоначального создателя материалов с подтверждением факта предоставления вам разрешения на использование своих материалов.

    Обратите внимание: наша система также будет выполнять периодическую случайную проверку личности существующих преподавателей на торговой площадке. Двухэтапная процедура проверки занимает всего несколько минут, кроме того, вы можете приостановить его в любой момент и продолжить позже.

    Часто задаваемые вопросы

    Нужно ли проходить проверку личности каждый раз при отправке нового курса на проверку?

    Нет. Владелец учетной записи должен пройти проверку личности только один раз

    Каким образом Udemy выполняет проверку моих личных данных?

    Udemy работает в партнерстве со сторонним поставщиком услуг Trulioo, который использует надежные и лицензированные источники данных, в том числе бюро кредитных историй, избирательные списки, государственные, общедоступные и частные данные, данные о платежах за телефон/коммунальные услуги, и сверяет предоставляемую вами информацию с контрольными списками.

    Будут ли мои личные данные сохранены?

    Ни наш партнер, ни мы не будем хранить данные о вашей дате рождения, паспорте или национальном удостоверении личности после завершения процедуры.

    Что произойдет, если я не пройду автоматизированную процедуру проверки личности?

    Вы сможете пройти альтернативную процедуру проверки личности, чтобы подтвердить свою учетную запись.

    Перед началом продажи курсов на платформе Udemy все преподаватели должны пройти проверку личности. Если вы не можете подтвердить свою учетную запись, нам придется снять с публикации существующие курсы и удалить вашу учетную запись.

    Нужно ли отправить курс на проверку после завершения проверки личности?

    Да. После успешной проверки личности вам необходимо отправить свой курс на проверку с помощью панели управления курсами.

    Нужно ли мне проходить проверку личности, если я являюсь вторым преподавателем курса?

    Нет. Только владелец курса должен пройти проверку личности перед отправкой курса на проверку.

    Нужно ли мне проходить проверку личности, если я являюсь преподавателем на портале Udemy for Business?

    Нет. Проверка требуется только для преподавателей на торговой площадке.

    Относится ли Тайвань к территории Китая при проведении автоматизированной проверки личности?

    Да. Тайвань считается частью Китайской Республики. Проверка распространяется на всех граждан старше 15 лет.

    Если процедура автоматизированной проверки не поддерживает мою страну, будет ли мне запрещено создавать курсы?

    Нет. Вы можете пройти альтернативную проверку личности при содействии нашей команды обеспечения безопасности, как описано выше.

    Требуется ли проверка личности для бесплатных курсов?

    Да. Все преподаватели, публикующие курсы, должны пройти процедуру проверки личности. Это помогает защитить репутацию нашей торговой площадки.

    Как долго выполняется альтернативная процедура проверки личности?

    Альтернативная процедура проверки займет приблизительно 24 часов.

    Можно ли использовать название компании для проверки?

    Да, но мы рекомендуем предоставлять личное имя (имя и фамилию). Если вы представляете на проверку название компании, нам необходимо будет связаться с представителем компании и подтвердить, что вы связаны с этой компанией. В результате, процедура проверки может занять больше времени.

    Read Article
  • Automated Instructor Verification - Country Information

    To maintain the integrity of our learning community, all instructors must verify their identity before they can publish a course on the marketplace. The requirements for verification can vary, however, depending on the country, and this article outlines these below. 

    For more information on the verification process and the steps involved, please refer to this article.

    Here is the information that will be requested, based on your country of residence:

     

    Australia
    • First Name (e.g. Kristin)
    • Surname (e.g. Yamauchi)
    • Date of Birth (e.g. 1978-04-05)
    • House/Building Number (e.g. 23)
    • Street Name (e.g. Lawford)
    • Postal Code (e.g. 3108)    

    Austria
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building Number (e.g. 12)
    • Street Name (e.g. Unt Feldstr)
    • Town / City (e.g. Innsbruck)
    • Postal Code  (e.g. 8326)

     

    Belgium
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building Number (e.g. 68)
    • Street Name (e.g. Hoge Wei)
    • Town / City (e.g. Zaventem)
    • Postal Code (e.g.1930)

    Brazil
    • First Name (e.g. Jose Afonso)
    • Surname (e.g. Silva Santos)
    • Date of Birth (e.g. 1978-01-10)
    • National ID Number (e.g. 123.456.789-92)

    China
    • Given Names (e.g. 言明)
    • Surname (e.g. 胡)
    • Date of Birth (e.g. 1978-01-10)
    • National ID Number (e.g. 440861896421345987)

     

    Denmark
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building Number (e.g. 3)
    • Street Name (e.g. Tingusgade)
    • Town / City (e.g. København)
    • Postal Code (e.g. 8266)

    France
    • First Name (e.g. Jackie
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building Number (e.g. 12)
    • Street Name (e.g. Rue Laurios)
    • Town / City (e.g. Pennautier)
    • Postal Code (e.g. 11610)

    Germany 
    • First Name (e.g. Hanz)
    • Surname (e.g. Berger)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building Number (e.g. 424)
    • Street Name (e.g. Petersplatz)
    • Town / City (e.g. Munchen)
    • Postal Code (e.g. 80331)

    Italy 
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building Number (e.g. 12)
    • Street Name (e.g. Via Macedonia)
    • Town / City (Napoli)
    • Postal Code (e.g. 80137)
    • Unit Number (e.g. 2)

    Japan
    • First Name (e.g. 健太)
    • Surname (e.g. 山本)
    • Municipality (e.g. 七尾市)
    • Prefecture (e.g. 石川県)
    • Postal Code (e.g. 100-8994)

    Mexico
    • First Name (e.g. Jose)
    • First Surname (e.g. Santano)
    • Gender (e.g. Male)
    • Date of Birth (e.g. 1978-01-10)
    • State of Birth (e.g. Sonora)
    • Postal Code (e.g. 83010)
    • CURP Code (e.g. HEGG560427MVZRRL05)

    Netherlands 
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • Address (e.g. 68 Consuelo)
    • House / Building Number (e.g. 81)
    • Street Name (e.g. Meent)
    • Town / City (e.g. Rotterdam)
    • Postal Code (e.g. 3011JG)

    New Zealand 
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building Number (e.g. 2)
    • Street Name (e.g. Riverglade)
    • Postal Code (e.g. 3284)
    • Suburb (e.g. Hamilton)
    • Unit Number (e.g. 2)

    Norway
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building Number (e.g. 3)
    • Street Name (e.g. Brynjulf Bulls plass)
    • Town / City (e.g. Oslo)
    • Postal Code (e.g. 124)

    Portugal 
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building Number (e.g. 10)
    • Street Name (e.g. Rua Pedro Nunes)
    • Town / City (Lisbon)
    • Postal Code (e.g. 1050-171)

    Singapore
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • Address (e.g. 07-70 5 CLEMENTI AVENUE)
    • House / Building (e.g. 5)
    • Street Name (e.g. CLEMENTI)
    • Postal Code (e.g. 120347)
    • Building Name (e.g. Capital Tower)
    • Unit Number (e.g. 07-70)
    • Nric Number (e.g. S6971548E)

    South Africa
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • National ID (e.g. 8001015009087)

    Sweden
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building (e.g. 3)
    • Street Name (e.g. Kappelergasse)
    • Town / City (e.g. Malmo)
    • Postal Code (e.g. 8033)

    Switzerland
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building (e.g. 3)
    • Street Name (e.g. Denkmaschinenstrasse)
    • Town / City (e.g. Zurich)
    • Postal Code (e.g. 8266)
    • Unit Number (e.g. 4)

    United Kingdom
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building (e.g. 12)
    • Street Name (e.g. Moorfoot)
    • Postal Code (e.g. L33 1WZ)
    • House Name (e.g. Beck)
    • Flat Number (e.g. 14)

    United States
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building (e.g. 2341)
    • Street Name (e.g. McAllister)
    • Town / City (e.g. San Francisco)
    • Postal Code (e.g. 94118)


    If your country of residence is not supported, you will need to complete a manual verification process with our Trust & Safety team. For more information on this process, please click here or email verification@udemy.com.

    Please note the following countries are not currently supported:

    Finland 
    Hong Kong
    Ireland 
    Luxembourg
    Malaysia
    Peru
    Spain
    Turkey

     

    Read Article
  • Instructor Identity Verification Process

    To maintain the integrity of our learning community, all instructors must verify their identity before they can publish a course on the marketplace.

    If you have not yet verified your identity with Udemy, you will be prompted to complete instructor verification when you're ready to submit a new course for reviewWhen your first course has been uploaded and is ready to be published, Udemy will guide you through the automated verification process. More information regarding the automated process is below.

    If Udemy asks you to complete the alternate verification process, however, those steps are also outlined in this article. Please note: the alternate verification process can only be completed once your course has been uploaded to Udemy, and is ready to be submitted for review.

    Our system will also run periodic identity verification sweeps of existing instructors on the marketplace. The two-step process should only take minutes and you can exit and re-enter the flow at any time.

    The first step of the process is to identify your ownership rights to the course content by selecting one of the options shown. 



    The second step of the process will differ depending on your ownership rights.  

    Automated Identity Verification Process

    If you are the owner and creator of the content of the course you have submitted, you will be asked to provide your legal name, address, date of birth, and/or national I.D. number; and we will verify your identity with a third party provider we are partnering with to safely and accurately cross-check the information you provide. The information requested varies by country of residence (see country requirements). 



    Successful submission and verification with the automated system should only take seconds. Please review your information carefully before submitting as you will only have three attempts to successfully verify your information. Learn more about the requirements by country. If you are having trouble verifying your information with the automated system, please complete the process described below.

    Alternate Verification Process with our Trust & Safety Team

    If you are person or company publishing this course through either partnership, contract, or employment, or aren’t featured as a visible instructor or as a narrator for the course, you will need to complete a manual verification process. In addition, if you are a content owner from a country not supported by the automated process, you will also need to complete the manual verification process with our Trust & Safety team.

    Please note: the alternate verification process can only be completed once your course has been uploaded to Udemy, and is ready to be submitted for review.

     

    To complete the alternate process, please submit a video to verification@udemy.com claiming either ownership of the content or that you have obtained the necessary the rights to the use content you are publishing. 

    In the video, you must show your face & state the following:  

    1. Your full legal name
    2. The name of the course(s) you are publishing
    3. Statement of ownership or rights to use the content below


    “I, [full legal name], certify, under the penalty of perjury, that I am the original owner of all of the content used in my course(s) and, if applicable, have secured all the necessary rights to use content owned by another individual”.

    In the body of the email, please include all of the above in written form. 

    If you are not the instructor of the course you are publishing, or if someone else is narrating the course, you will also need to either include documentation or a contract that shows you have the right to distribute this course, or, include a video from the original content creator stating they have given you permission to use their content.

    Frequently Asked Questions

    Do I need to complete verification every time I submit a new course for review?

    No. Identity verification is only required once per account.

    How does Udemy verify my personal data?

    Udemy is partnered with a third party vendor, Trulioo, which leverages trusted and licensed data sources including; credit bureaus, electoral rolls, government issued, public and private data, telephone/utility records, and watch lists to verify the information you provide. 

    Is my personal data stored?

    Neither our vendor nor we will store your date of birth, passport, or national ID information after the process is complete. 

    If I do not pass the automated identity verification, what happens?

    You will be able to follow the alternate process to have your account verified.

    All instructors must be verified before they can sell courses on Udemy. If you cannot verify your account, we will have to unpublish your existing courses and remove your account.

    Will I need to still submit my course for review after I complete identity verification?

    Yes, once you have successfully completed verification, please submit your course for review through the course management dashboard. 

    If I am a co-instructor in a course, do I need to complete identity verification?

    No. Only the course owner must complete verification before the course can be submitted for review. 

    If I am an instructor on Udemy for Business, do I need to complete identity verification?

    No, this is only required for instructors on the marketplace. 

    For automated identity verification, is Taiwan covered by China?

    Yes. Taiwan is considered part of the Republic of China which covers all citizens over the age of 15. 

    If automated verification does not cover my country, will I be barred from making a course?

    No, you can instead complete the alternate verification process with our Trust & Safety team described above. 

    Is verification required for free courses?

    Yes. All published instructors are required to complete the verification process. This helps ensure the integrity of the marketplace.

    How long does the alternative verification take?
    The alternative verification process will take approximately 24 hours.

    Can I use my business name for the verification process?
    Yes, but we recommend submitting your personal name (first and last). If a business name is submitted, we will need to speak to a representative of the company, and verify that you are associated with that business. As a result, the verification process could take longer.

     

    Read Article
  • External Links and Coupon Code Warnings

    ​At Udemy, our mission is to be the best place to teach and learn online. To achieve that mission and to ensure our students have an amazing educational experience, we ask our instructors to abide by our ground rules when building their courses and communicating with students. 

    If our system detects that you are trying to add content that may violate these guidelines, you may receive one or more of the following types of system warnings asking you to review, edit, or remove some of your content. You can review some of the different reasons why you may encounter warnings below.

    Links or Coupons for Other Udemy Courses

    Example Warning: 

    coupon_warning.png

    • Where you’ll see it: You may see this warning regarding a course link or coupon code, when sending an Announcement, or when editing your course content (Course Discussion, Course Lectures and Lecture Descriptions) or course marketing fields (Instructor Biography, Title/Subtitle, Promo Video, Course Summary, Course Goal and Objectives, Course Requirements, Intended Audience, etc.). 
    • Why it appears: The appropriate place to promote your other Udemy courses is via the Promotional Email tool or in the Bonus Lecture, which keeps the students’ space for learning separate from your space for promotion.  Udemy’s Instructor Community Guidelines prohibit promotional activities such as linking to your other Udemy courses in the areas named above, as these areas are meant for educational content only. If our system detects links to Udemy courses or coupon codes in those fields, this warning will appear. 
    • What to do next: Simply remove the link in question, and press “Save” again to proceed.

    External Links

    Example warning:
    course_description.png

    • Where you’ll see it: You may see this warning regarding an external link when editing your course content (Course Discussion, Course Lectures and Lecture Descriptions) or course marketing fields (Instructor Biography, Title/Subtitle, Promo Video, Course Summary, Course Goal and Objectives, Course Requirements, Intended Audience, etc.). 
    • Why it appears: The appropriate place to promote outside resources is in the Bonus Lecture, which keeps the students’ space for learning separate from your space for promotion. If our system detects links to external resources in those fields, this warning will appear. 
    • What to do next: Simply remove the link in question, and press “Save” again to proceed.

    Conditional External Link Warning

    Example warning:
    external_link_warning.png

    • Why it appears: This warning regarding an external link will appear if our system detects any external links or partial links in your announcements, course lectures, or lecture descriptions. As our system cannot distinguish between an educational link and a non-educational link, this warning will appear as a reminder even if your link is educational.  
    • What to do next: Double check your content. If your link does NOT lead to free educational content (i.e., it is actually promotional in nature), please remove the link and then proceed. If we find that your announcements violate this policy, you run the risk of having your messaging privileges suspended and/or having your course removed from the site, as per Udemy’s Guidelines.  If your link does lead to educational content, and you believe you received this warning in error, you do not need to edit your text and may proceed.​

    Check out more about our announcements guidelines here.

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  • Rules and Guidelines for Students


    Our students come to Udemy to have an engaging learning experience where they have access to a huge variety of topics from experts who practice these skills on a daily basis. These rules are designed to make sure that everyone who wants to learn on Udemy can have a safe space to learn about new skills and topics.

    What are the Ground-Rules?

    1) Don’t spam

    Udemy should be a safe and engaging learning environment for each student in each course. Students: Once you’re on the Udemy platform, don’t try to sell or ask for other products or post other promotional content within discussion posts or in direct messages.

    2) Don’t game the system

    Don’t harass instructors, ask for free coupons, or offer reviews in exchange for things. The community relies on a healthy interaction between students and instructors, as well as honest student feedback to understand which courses are right for them.

    3) Keep it professional

    Students and instructors have healthy and vibrant discussions through the course-taking experience. We ask that, in connection with those relationships, you are respectful, honest, and considerate with other students, instructors, and Udemy staff. Be a positive member of the Udemy community.

    4) If you see something, say something
    If anything you see or experience ever seems like a violation, or you are unsure about a policy, just let us know by emailing policy@udemy.com. Someone on our team will review every report, answer your questions, and determine whether there has been a violation of our policies.

    We’re here to help you understand our policies and be successful on Udemy.

    Read Article
  • Escalation Process for Policy Violations

    Our students and instructors are typically good, responsible members of the community. We understand that everyone makes mistakes, and sometimes, you just don’t know what is okay and not okay. That’s why, the first time there is a violation, you will only receive a warning. We will provide resources to help you understand our policies, and learn how to work successfully on Udemy. We’re also happy to speak with you directly to help you better understand what is okay and not okay.

    But we do expect you to be proactive about understanding and following Udemy policies. If we see another violation of any of our policies, there will be more severe consequences in the form of “strikes.” Each strike is recorded in our system, and instructors who repeatedly violate policies will eventually be removed from the Udemy platform.

    Strike 0  Warning

    Strike 1 → Suspension of announcement and direct messaging privileges for a month

    Strike 2 → Courses blocked from active promotions for a month + suspension of announcement and direct messaging privileges for a month

    Strike 3 → Courses blocked from new enrollments for a month + suspension of announcement and direct messaging privileges for a month

    Strike 4 → Instructor banned from access to Udemy and courses unlisted from the Udemy platform

    These strikes apply at a course level. So if another instructor on the course has a violation, all instructors associated with the course will see the features disabled for that course.

    Please note that we reserve the right to escalate strikes based on the severity of the violation. We will re-evaluate the strikes on an account on a six month rolling basis.

    Read Article
  • Restricted Topics and PLR Content

    Udemy does not allow courses on certain restricted topics. We’ve restricted these topics because courses on these topics could be harmful or offensive to our students, or inconsistent with our values and the spirit of Udemy.

    The complete list of restricted topics is below:

    • The content cannot be or contain any of the following:
    • Sexually explicit
    • Making, handling or using weapons
    • Violence
    • Hate speech
    • Enabling illegal behavior
    • Intentionally misleading, deceiving, demeaning, or harmful to any party
    • Offensive or otherwise inappropriate

    The content can also not be copyrighted/trademarked by another party or licensed through PLR (Private Label Rights, which are courses you’ve purchased from someone else)

    We reserve the right to add to and modify this list. If you see a topic that you believe should not be on the platform, please email policy@udemy.com.

    Read Article
  • Course Landing Page: Rules and Guidelines

    The Course Landing Page includes the title, subtitle, course summary, instructor bio and course goals. This is where instructors provide information to help potential students decide whether the course is right for them. Click here to learn how to build a great Course Landing Page.

    Don’t engage in misleading marketing messages; if a student has a bad learning experience because of a bad fit with the course, it can result in bad reviews and low engagement. Don’t include coupon codes or external links (except in the designated links field of the instructor bio) either.

    Instructor – Detailed Guidelines

    Udemy strictly prohibits the following in any sections of the course landing page:

    • Misleading marketing messages
    • Coupon codes or references to coupon codes
    • External links (except in the designated links field of the Instructor Bio)

    Referring to your other Udemy courses is allowed only when it helps you be more transparent to students. For example, if you have a large course A, and a smaller course B that covers a portion of what you cover in A, then it’s good to let students know this in the Course Landing Page or Promo Video. Don’t use this as an opportunity to sell your other course, but to let students know so they can make an informed decision.

    When an instructor is clearly going against the spirit of Udemy policies, in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates), it will be considered a violation of our policies.

    Escalation Policy

    Learn what happens when there is a violation of our policies here.

    Read Article
  • Coupons: Rules and Guidelines

    Coupons allow instructors to promote their Udemy courses to students on and off the platform. Coupons are allowed only in promotional emails and the Bonus Lecture. They cannot be used anywhere else on the Udemy platform, because once students enter a course, they expect a safe learning environment where they will not be “sold” to.

    Instructor – Detailed Guidelines

    • You may send coupon codes only:
      • via Promotional Emails or
      • to your own audience via email or social media
    • You may post coupon codes in the Group Document of Studio U, but you may not include coupons in the Studio newsfeed or in the Udemy Instructor Club.
    • You may not include coupon codes in any of the following:
      • Announcements
      • Anywhere on the course landing page
      • Course material (excluding bonus lecture)
      • Direct Messages to students
      • Course Discussions

    When an instructor is clearly going against the spirit of Udemy policies in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates) it will be considered a violation of our policies.

    Escalation Policy

    Learn what happens when there is a violation of our policies here.

    Read Article
  • Marketing Tools: Rules and Guidelines

    Udemy offers marketing tools so that instructors can market only their Udemy courses to their students. Other than the Bonus Lecture, there is no space where you can market other related products to students.

    The marketing tools Udemy offers are:

    • Course Landing Page to communicate the value of the course
    • Coupons to promote the instructor’s other Udemy courses to students outside of the platform
    • Promotional Emails: to market the instructor’s other Udemy courses to their students
    • Bonus Lecture to market other courses and related products to students

    These tools are meant to help the instructor engage their audience outside of Udemy with their Udemy courses. They also help the students of one course discover other great Udemy courses by the same instructor. They are not meant for instructors to market courses not created by them, or any other products to Udemy students.

    Remember, when instructors do this, the whole community loses out on having a common pool of engaged students who want to learn. Students are either driven off the platform, or they unsubscribe and disengage from the platform because they feel like they’re being sold to.

    What are Marketing Tools?

    • Promotional Emails: These are used to let students of one course know about other Udemy courses by the same instructor. They’re meant for you to send to only your students, and may only include information about your courses. Please don’t take the marketing of other courses by other instructors into your hands, because this will hurt your relationship with students who will mark you (and us!) as spam.
      • Learn how to use Promotional Emails effectively here.
      • Get detailed guidelines on what instructors can and cannot do with Promotional Emails here.
    • Coupons: These allow instructors to promote their Udemy courses to students on and off the platform. Coupons are allowed only in promotional emails and the bonus lecture. They cannot be used anywhere else on the Udemy platform, because once students enter a course, they expect a safe learning environment where they will not be sold to.
      • Learn how to create Coupons here.
      • Get detailed guidelines on what instructors can and cannot do with coupons by clicking here.
    • Course Landing Page: The landing page includes the title and subtitle, course summary, instructor bio and course goals. Instructors use this space to help potential students decide whether the course is right for them. Don’t engage in marketing other courses or products to students or provide misleading marketing messages.
      • Learn how to create effective Course Landing Pages here.
      • Get detailed guidelines on what instructors can and cannot do with Course Landing Pages here.
    • Bonus Lecture: The last lecture of the course, after the concluding lecture, is called the Bonus Lecture. Instructors can add a Bonus Lecture to market other Udemy courses and products to students, and to inform students of material that is provided beyond the course. Get detailed guidelines on what instructors can and cannot do with Bonus Lectures here.

    Escalation Policy

    Learn what happens when there is a violation of our policies here.

    Read Article
  • Questions: Rules and Guidelines

    Questions serves as a forum where students can engage each other and the instructor in conversations about the course content, and instructors can reinforce material that has been covered within the course. Click here to learn how to use Questions well.

    Instructors – Detailed Guidelines

    • DO encourage your students to interact with each other.
    • DO answer questions politely and in a timely manner.
    • DON’T post rude, aggressive, or threatening comments.
    • DON’T use Questions for promotion; posting coupon codes, promotional external links, links to other Udemy courses, any sort of marketing messages or references to the same are prohibited.
    • DON’T ask for or post personal information about students.

    Students – Detailed Guidelines

    • DO ask and answer questions politely.
    • DO engage in discussions with students and the instructor.
    • DON’T post rude, aggressive, or threatening comments.

    When an instructor is clearly going against the spirit of Udemy policies in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates) it will be considered a violation of our policies.

    Escalation Policy

    Learn what happens when there is a violation of our policies here.

    Read Article
  • Direct Messages: Rules and Guidelines

    Direct Messaging is a tool that students use to ask the instructor any questions about the course content. This is a tool that students and instructors can use to ask and answer questions about the course content, and for instructors to use to get dedicated feedback on the course. This is meant for 1:1 learning and feedback, not to promote or market to students. Click here to learn how to use Direct Messaging well.

    Instructors – Detailed Guidelines

    • DO answer questions politely and in a timely manner.
    • DON’T send rude, aggressive, or threatening messages to your students.
    • DON’T use Direct Messaging for mass-messaging students about promotions; the use of coupons, external links, marketing messages or references to the same are prohibited. We understand that students can reach out with questions or requests, and it is important for instructors to be responsive. When students reach out with specific questions, you can feel free to answer them and direct them to appropriate resources. However, this is where we will take context into account.
      • For example, if an instructor is encouraging students within the course to send them Direct Messages asking for coupons, then it is considered a violation of our policies when an instructor provides the coupon code through Direct Messaging.
      • On the other hand, if a student reaches out with a question about additional material, it is not a violation if the instructor sends a link to their website where there is more information.
    • DON’T ask for or post personal information about students.

    Students – Detailed Guidelines

    • DO ask instructors questions politely, if you’d prefer not to participate in public course discussions.
    • DON’T send rude, aggressive, or threatening messages to instructors.
    • DON’T use Direct Messaging to spam or request free coupons or other material unrelated to the course.

    When an instructor is clearly going against the spirit of Udemy policies in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates) it will be considered a violation of our policies.

    Escalation Policy

    Learn what happens when there is a violation of our policies here.

    Read Article
  • Announcements: Rules and Guidelines

    Announcements are used exclusively for educational content that supplements the course material. While instructors can include links to free, relevant educational content, it should not be used for any kind of marketing or promotions. Click here for more information on how to use Announcements well.

    Instructors – Detailed Guidelines

    • You may send only four Announcements per course per month to students enrolled in the course.
    • You may only include information relevant to your course topic.
    • You may only send Announcements from courses where you are a visible instructor. For more information on instructor permissions and how to edit them, please click here.
    • You may include educational external links, as long as it doesn’t require students to provide personal information to you, the instructor. Linking to reputable third party sites that keep student information secure (e.g., Amazon, or sites that require signing up through Google, Twitter etc.) are allowed. If there is a link that you’re unsure about using, send us an email to policy@udemy.com, and we’ll be happy to look into it.
    √ Allowed  X Not Allowed
    Using Google Hangouts on Air, Spreecast, or GoToMeeting for webinars  X Using WebinarIgnition where you can export mailing lists
    √ Using Blabb that requires students to register using Twitter  X Using a LeadPage for webinars that requires students to sign up for a slot
    √ Linking to your blog where students can read a useful post, and there is an option for students to sign up for more information on the side X Linking to your blog where students are required to sign up before they can see the post 
     √  Linking to your blog, where the main visual element is educational, and there are minor advertisements in the side panel, or in a hello bar for other products X Linking to your blog, where the main visual element is promotional, even though there is also educational material provided 
    • You may not include links or references to other Udemy courses (yours or other instructors).
    • You may not include links or references to paid content off Udemy.
    • You may not include links or references to any sites that request money or personal information from students.
    • You may not include links or references to affiliate links.
    • You may not ask for or post personal information about students.

    When an instructor is clearly going against the spirit of Udemy policies in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates) it will be considered a violation of our policies.

    Escalation Policy

    Learn what happens when there is a violation of our policies here.

    For troubleshooting steps regarding issues with announcement deliveries, please refer to this article.

    Read Article
  • Communication Tools: Rules and Guidelines

    Udemy provides a variety of ways for instructors and students to communicate with each other. These tools also help instructors engage with students and answer questions about the course.

    These tools are meant to increase student engagement with the course content. They are not meant to be used to market or sell to the Udemy community. We provide separate marketing tools that instructors can use for this purpose.

    When our instructors misuse communication tools, it causes students to unsubscribe and disengage from the platform, which hurts the entire community.

    What are Communication Tools?

    • Announcements: These are used exclusively by instructors to provide educational content that supplements the course material. While instructors can include links to free, relevant educational content, it should not be used for any kind of marketing or promotions.
      • Learn how our top instructors use Announcements effectively here.
      • Get detailed guidelines on what instructors can and cannot do with Announcements here.
    • Direct Messaging: Students and instructors can use this tool to ask and answer questions about the course content. It is meant for 1:1 learning and for getting dedicated feedback about the course, not to promote or market to students.
      • Learn how to use Direct Messaging effectively here.
      • Get detailed guidelines on what instructors can and cannot do with Direct Messaging here.
    • Q&A: This tool serves as a forum where students can engage each other and the instructor in conversations about the course content. In addition, instructors can reinforce material that has been covered within the course. It is again, not to be used to promote or market to students.
      • Learn how to use the instructor Q&A dashboard here.
      • Get detailed information and advice on how to effectively answer student questions here.

    Escalation Policy

    Learn what happens when there is a violation of our policies here.

    Read Article
  • Trust and Safety at Udemy

    Every day, thousands of minutes of life-changing content are consumed on Udemy. This is made possible by instructors who are passionate about teaching and students who are dedicated to learning. Udemy is founded on core values centered around this exchange of knowledge. We are committed to empowering highly knowledgeable everyday experts to provide an amazing learning experience for a global community of students.

    It is up to all of us here at Udemy to live these values: instructors, students, and the Udemy team. When we live these values, we continue to create a thriving, sustainable marketplace where anyone can truly learn anything online — and have a great time doing it.

    Who Forms our Community?

    Students 
    – Our students come to Udemy to have an engaging learning experience where they have access to a huge variety of topics from experts who practice these skills on a daily basis.

    Instructors – Our instructors are an inspiring bunch who love to teach. They come to Udemy because of the opportunity to impact millions of students across the world, and for access to the tools, platform, and coaching that enables them to create high-quality courses.

    What are the Ground-Rules?

    1) Don’t spam

    Students come to Udemy to have a safe and engaging learning experience and instructors teach for the love of sharing knowledge. Instructors: Once you’re on the Udemy platform, don’t try to sell other products or spam each other with requests and offers.

    2) Don’t game the system

    • For instructors: Don’t direct Udemy students away from the Udemy platform, push the envelope on what is and is not allowed, or search for loopholes in policies. We want our community of students to grow, as does every other instructor. When you game the system, the whole community loses out on having a common pool of engaged students who want to learn.
    • For students: Don’t harass instructors, ask for free coupons, or offer reviews in exchange for things. The community relies on a healthy interaction between students and instructors, as well as honest student feedback to understand which courses are right for them.


    3) Keep it professional

    Our instructors actively collaborate and communicate with each other, and students and instructors have healthy and vibrant discussions through the course-taking experience. We ask that, in connection with those relationships, you are respectful, honest, and considerate with students, instructors, and Udemy staff. Be a positive member of the Udemy community. Never ask for personal information, or post unoriginal content as your own.


    4) If you see something, say something

    If anything you see or experience ever seems like a violation, or you are unsure about a policy, just let us know by emailing policy@udemy.com. Someone on our team will review every report, answer your questions, and determine whether there has been a violation of our policies.

    We’re here to help you understand our policies and be successful on Udemy.

    What Happens When There is a Violation of our Policies?

    Our students and instructors are typically good, responsible members of the community. We understand that everyone makes mistakes, and sometimes, you just don’t know what is okay and not okay. That’s why, the first time there is a violation, you will only receive a warning. We will provide resources to help you understand our policies, and learn how to work successfully on Udemy. We’re also happy to speak with you directly to help you better understand what is okay and not okay.

    But we do expect you to be proactive about understanding and following Udemy policies. If we see another violation of any of our policies, there will be more severe consequences in the form of “strikes.” Each strike is recorded in our system, and instructors who repeatedly violate policies will eventually be removed from the Udemy platform.

    Strike 0  Warning

    Strike 1 → Suspension of announcement and direct messaging privileges for a month

    Strike 2 → Courses blocked from active promotions for a month + suspension of announcement and direct messaging privileges for a month

    Strike 3 → Courses blocked from new enrollments for a month + suspension of announcement and direct messaging privileges for a month

    Strike 4 → Instructor banned from access to Udemy and courses unlisted from the Udemy platform

    These strikes apply at a course level. So if another instructor on the course has a violation, all instructors associated with the course will see the features disabled for that course.

    Please note that we reserve the right to escalate strikes based on the severity of the violation. We will re-evaluate the strikes on an account on a six month rolling basis.

    Read Article
  • Course Material: Rules and Guidelines

    The course material is the actual content of the course and includes:

    • Section/lecture titles
    • Videos or other lecture types
    • Resources
    • Quizzes

    The course needs to meet our detailed list of policy review guidelines in order to be available in the marketplace. If we find that a course in the marketplace does not meet our policy review guidelines, we reserve the right to re-review the course.

    You may add multiple instructors to a course when they help create, develop, teach or manage the course. It is not an option that should be used simply to augment marketing capabilities and reach more students. For detailed guidelines on when to add other instructors to your course, click here.

    The course material is meant to help students learn within a safe environment. It is not meant to be used for instructors to market or sell to students in any way or form. If this happens, it results in students feeling distrustful because they’re being sold to when they want to learn. To learn how to create a great course, click here.

    Instructor – Detailed Guidelines

    • The course material needs to meet our policy review guidelines and may only include information relevant to your course topic.
    • You may include your website, social media profiles, or contact information as a small watermark on your video throughout the lecture or briefly at the beginning or end of a lecture. Learn more about the specifics in this article.
    • You may not include links to paid content off Udemy. The only exception is you’re providing access to a tool/product that is part of the Course Requirements, which is stated in the Course Landing Page.
    • You may not post personal information about students.
    • You may not include affiliate links.
    • You may not include coupon codes, links or promotional references to any Udemy courses.
    • When adding an external link to your course that requests students to pay or provide personal information, please use the following guidelines to decide where you can include the link.
    Example: A link to your book on Amazon for $10. A link to a free tool that students can use throughout the course to try out what they've learned. A link to your newsletter A link to Wikipedia
      Case 1 Case 2 Case 3 Case 4
    Does the link encourage students to buy something? Yes, and it's not part of the Course Requirements No No No
    Does the link require students to provide personal information? Doesn't matter Yes Yes No
    Is the content within the link relevant to the course, and does it help students get more out of the course? Doesn't matter Yes, I refer to it in other parts of the course, and it helps students get more out of the course, even thought it isn't required for students No, but it helps students continue their learning No, but it helps students continue their learning
    Can you include it in the course?  This link is only allowed in the bonus lecture  This link is allowed within the course, but you need to go make it clear in the course landing page that this tool is closely related to the course material, and students will need to sign up to access it. This link is only allowed in the bonus lecture   This link is allowed within the course  

     

    When it comes to deciding whether the link is relevant to the course or not, we will take context into account. This is where the spirit of the policy matters, so unless you can prove to our team that this material provides value to your students within the course, please don’t include it!

    When an instructor is clearly going against the spirit of Udemy policies in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates) it will be considered a violation of our policies.

    Escalation Policy

    Learn what happens when there is a violation of our policies here.

    Read Article
  • Bonus Lecture: Rules and Guidelines

    A bonus lecture is the last lecture of the course, typically after the concluding lecture. You can use this space to market your other courses and products to students and to inform your students of additional material that you provide beyond the course. It is considered to be a marketing tool.

    Instructor – Detailed Guidelines

    • DO feel free to include coupon codes or links to other Udemy courses, external links to your website/blog, or other supplementary products (e.g., books) that will be relevant to students.
    • DO name the lecture as “Bonus Lecture: XXX” where XXX describes the type of bonus you’re providing.
    • DON’T provide free previews of the bonus lecture.
    • DON’T refer to the bonus lecture when using any of our communication tools. It is considered to be a marketing tool and will be treated the same as coupon codes, promotional announcements, etc.

    When an instructor is clearly going against the spirit of Udemy policies in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates) it will be considered a violation of our policies.

    Escalation Policy

    Learn what happens when there is a violation of our policies here.

    Read Article
  • Co-Instructor Relationships: Rules and Guidelines

    A Udemy course may have more than one instructor who plays a role in creating and managing the course. This article is intended to guide instructors considering this option toward positive use cases (e.g., co-developing a course can be a great way to add expertise and a fresh perspective) while avoiding problematic use cases (e.g., using the co-instructor feature purely as a way to game Udemy's generous 97% revenue share on instructor promotion sales).

    We frequently see three main reasons why instructors buddy-up on Udemy:

    1. They’re looking for support with course creation, development and production
    2. They’re looking for help teaching or managing the course (e.g., responding to discussions etc.)
    3. They’re looking to exploit Udemy marketing tools to share each other's student base

    In short, we’re big fans of #1 and #2, and Udemy’s policy is intended only to address cases where the only motivation is #3.

    Udemy Policy on Co-Instructors

    We’re always on the hunt for new ways to leverage our instructors’ innovation by providing instructors with creative freedom - whether it is to find new ways of creating great content or tapping into each other’s expertise to grow their business. As with all tools and features, the purpose is to use them to benefit both students and other fellow instructors.  However at times, these same tools are abused in order to to circumvent marketplace policies on Course Announcements and other tools we provide.

    Here are a Few Quick Rules of Thumb to Steer you in the Right Direction:

    • DO be co-instructors if each individual is bringing in unique expertise in the form of course creation, development, production, teaching or managing the course.
    • DO make co-instructors visible on the course if they’re the ones actually appearing in the course videos and/or engaging with students. At least one of the visible instructors on the course, should be the person students are learning from and interacting with.
    • DON’T be co-instructors with the primary goal of exploiting Udemy’s marketing tools or sharing each other’s student base.
      • For example, if an instructor wants to pair up with you after you’ve published your course just to market to one another’s students, this is against Udemy policies. Remember, if you’re actually interested in marketing each other’s courses, you can do so by becoming an Affiliate.
      • If on the other hand, you want to co-develop or co-manage a course together right from the beginning, that’s exactly why we enable courses to have multiple instructors, and is totally fine.

    Remember, abuse of co-instructor relationships impacts everyone. When instructors try to augment their marketing capabilities in this way, we’ve seen a negative impact on students - for every 10 students who enroll into their courses, ~20 students unsubscribe from their Course Announcements. Instructors also see unsubscribe rates on their emails that are 5X the marketplace average. This hurts all instructors in the marketplace, because these students unsubscribe not just from one instructor’s announcements, but from all Udemy emails.

    When we see cases where an instructor is clearly going against the spirit of Udemy policies in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates due to co-instructor behavior) it will be considered a violation of our policies.

    Everyone makes mistakes, so most first violations will result in a warning. Subsequent violations may result in loss of access to product features (e.g., Course Announcements), account suspension, or in rare cases, account termination.

    Remember, if you are planning to add a co-instructor to your course, we recommend that it be someone whom you know and trust. Please take extra care and consideration if you are splitting revenue with or giving editing rights to a co-instructor. Keep in mind that Udemy’s contractual relationship is strictly between Udemy and each of the instructors.  Any co-instructor business agreements related to a course remains exclusively between the co-instructors.

    Read Article
  • Community Code of Conduct

    There are a variety of ways instructors can communicate with each other on Udemy to learn and share best practices. Udemy believes in creating a strong teaching community and actively supports this type of collaboration among instructors.

    The Studio U Facebook group, Udemy Instructor Club Facebook group, as well as our International Groups foster this communication and strengthen the Udemy community.

    Detailed Guidelines:

    • DO ask questions; your fellow instructors are there to help
    • DO offer help when you can and friendly advice when asked
    • DO be generous but constructive with your feedback
    • DO act with the best intentions and assume that your peers are doing the same
    • DO be respectful; don’t make it personal or use language that’s rude, aggressive, or hateful, with students, instructors or Udemy employees
    • DON’T use the community to promote your Udemy courses or your personal material such as blogs, products, or other forums
    • DON’T ask for or post personal information about students

    When an instructor is clearly going against the spirit of Udemy policies in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates) it’ll be considered a violation of our policies.

    Studio U

    What Belongs:

    Share: Inspire us with your story. Share your experience and give others the opportunity to learn from your challenges and triumphs.

    Support: Crowdsource advice, overcome roadblocks, and support each other.

    Connect: Collaborate, create, and connect with peers. Creating courses is better together.

    Use these standardized hashtags in your posts to make them more discoverable:

      • #InstructorTip - General tips/best practices from fellow instructors.
      • #Audio - Audio equipment, DIY sound studio, your recording studio
      • #Video - Camera equipment, video editing help, software options
      • #Marketing - Building an audience, early marketing strategy

    UDEMY OFFICIAL hashtags to be used by Udemy employees only:

      • #UdemyInsider - Policy changes, feature releases, and big announcements
      • #BugReport - Updates on a bug and its status
      • #pinned - All pinned posts

    What’s Misplaced:

    Post-publish topics: Course marketing, reviews, and general Udemy discussions are better suited to the Udemy Instructor Club—a separate community for Published Udemy instructors.

    Bugs and technical issues: If Udemy needs to fix something, or you need help with a technical or individual account issue, please contact our Support Team.

    Keep it Clean:

    Profanity or Personal Attacks: We are a supportive community and do not tolerate any mistreatment of fellow community members, instructors, or Udemy moderators. Please keep it professional.

    Coupons or Promotion: We do not allow solicitation, course promotion, or coupon sharing in the communities. If you are a published instructor and would like to share a free coupon, please use the Coupon Document that is listed in the Udemy Instructor Club. You can find the find the document by searching for #CouponDocument in the group's search function.

    Piracy or DMCA reports: If you find your content on the Udemy site without your permission, please email copyright@udemy.com with the information listed here. If you find your Udemy content hosted on a pirate site, please submit a takedown request following these instructions.

    If your post goes against our rules and we decide to delete it, we will give you a warning.  Warning(s) may lead to removal from the community.  

    Help us out! Here’s how to report a thread on Facebook:

    report-to-admin.jpg

    Instructor Club

    How should you use the Faculty Lounge?

    The Faculty Lounge is a teaching and learning forum. You want to be the best teacher you can be. Your students want to have the best learning experience possible. Let’s accomplish this together! Course creation, student engagement, promotional strategies. It’s all fair game, so ask away! Feel free to post your course outline, test video, course image, etc.

    Have an idea or insight? Jump right in! Your voice is stronger as a friend, a critique is different than a criticism, and everyone likes a team player! Non-professional posts (personal attacks, trolling, etc.) will be removed.

    What is not allowed in the Faculty Lounge?

    This group is for collaboration, not marketing. Links to your course are not allowed.

    Super specific or personal questions aren’t useful for the group, so please use the proper channel!

    Don't be a bully. If you have a difference of opinion with another instructor, no problem: discuss the issue as adults, stay professional, and don’t resort to personal attacks. Let’s keep this group productive for everyone!

    International Communities

    Portuguese: https://www.facebook.com/groups/UdemyStudioPt.Oficial/

    Japanese: https://www.facebook.com/groups/UdemyStudioJP/

    Spanish: https://www.facebook.com/groups/UdemyStudioEs.Oficial/

    German: https://www.facebook.com/groups/UdemyStudio.DE/

    French: https://www.facebook.com/groups/1677654389168709/

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  • External Links in Announcements

    The Policy: Announcements (as opposed to Promotional Emails) are your way to share valuable learning material with your students. External links are allowed in Announcements, but must contain free educational content only (i.e., non-promotional). You may not direct students from Udemy to other promotional sites where they then would receive coupon codes, be asked to submit an email address before accessing course content, or be prompted to make an off-site purchase of a Udemy course. 

    The Warning Message: External links in your Announcements must provide free educational content and may not prompt students to make a purchase or provide personal details.
    Please confirm that this is the case or remove the link before proceeding.

    announcement_external_link_warning.png

    • Why it appears: This warning will appear if our system detects any external links or partial links in your announcements. As our system cannot distinguish between an educational link and a non-educational link, this warning will appear as a reminder even if your link is educational.  
    • What to do next: Double check your content. 
      • If your link does NOT lead to free educational content (i.e., it is actually promotional in nature), please remove the link and then proceed. If we find that your announcements violate this policy, you run the risk of having your messaging privileges suspended and/or having your course removed from the site, as per Udemy’s Community Guidelines.  
      • If your link does lead to educational content, and you believe you received this warning in error, you do not need to edit your text and may proceed.​
    √ Allowed   Not Allowed
    Links to free, reputable, third party articles.  Links that require students to register or give contact details before they can read the article in its entirety. Links to these types of "squeeze pages" are not allowed.
    Links to your personal blog are okay as long as students are able to consume the entire article for free, without having to give personal details.  Links to paid content, including third party book or product recommendations, are not allowed in announcements. Instead, you may add these links in the "Supplemental Materials" section of your lecture, or add an article lecture at the end of your course that covers supplemental materials.


    Everyone makes mistakes (hence the need for the warning!), but repeated violations of this policy or others may result in feature or account suspension, and eventually the removal of your course from the marketplace as per Udemy’s Community Guidelines. This is a partnership, so if you have any questions at all or if you see something that runs afoul of these guidelines, please let us know by contacting our Support team.

     

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  • Course Reviews: Rules and Guidelines

    Course Reviews are critical in helping students understand whether a course is the right fit for them and are an invaluable sources of feedback for instructors. These reviews need to reflect the authentic opinion of students in order to be useful. Reviews always need to be honest, respectful and helpful.

    Misuse of Reviews
    Reviews that are deemed to be fake, dishonest, or misleading in any way can result in a poor experience for students and will be removed.

    Detailed Guidelines

    • Reviews that violate Udemy’s Terms of Use are prohibited.
    • Reviews that contain any language that is rude, hateful, or aggressive are prohibited.
    • Reviews that are unrelated to the course or course topic are prohibited.
    • Reviews deemed to be fake, fraudulent, offensive, or misleading are prohibited.
    • Instructors are not permitted to solicit reviews in exchange for products or services (e.g., free e-books, free coaching, free software or web hosting).
    • Instructors are not permitted to specify any detail or information that they would like a student to write in a review.
    • Instructors are not permitted to trade reviews with other instructors.
    • Instructors must decline any offer from a student to provide a positive review in exchange for goods or services.

    Removal of Course Reviews

    Occasionally a student may write a review that does not follow Udemy’s review guidelines. Reviews that are disrespectful, offensive, or unrelated to the course can harm the instructor’s experience as well as the Udemy community and may be removed. However, reviews that simply include negative commentary about the course (and do not violate any review guidelines) can provide valuable feedback for instructors and, therefore, will not be removed.

    Instructors may request that Udemy investigate any review that meets one or more of the following criteria:

    • Violates Udemy’s Terms of Use in any way.
    • Contains language that is rude, hateful, or aggressive.
    • Is fake, fraudulent, offensive, spammy, or misleading.
    • Is unrelated to the course or course material.

    Udemy will remove a student review only if it meets one or more of the criteria above.

    Udemy will not remove a review simply because it has one or more of the following:

    • Negative commentary about the course or course content.
    • Negative commentary about the instructor’s teaching style or delivery.
    • Low number rating.
    • Suggestions on how to improve the course.
    • When Udemy declines a review removal request, this represents a final decision and the instructor may not resubmit the review for reconsideration.

    If you believe that a review of your course fits the removal criteria above, you should request an investigation through policy@udemy.com

    We have an automated system that evaluates every review submitted to a course. Reviews that our system flags as inauthentic will not be posted.

    When an instructor is clearly going against the spirit of Udemy policies in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates) it will be considered a violation of our policies.

    Escalation Policy
    Learn what happens when there is a violation of our policies here.

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  • How Does Udemy Protect my Content?

    We understand how valuable your content is and are committed to helping you protect it.

    Udemy employs anti-piracy technology, including encoding videos using a proprietary player and attaching a Udemy watermark to all videos. This is why, when you load a video to Udemy, there is both uploading AND "processing" time, because we are encoding your videos to make them difficult to steal.

    For a motivated Pirate, however, any content that appears on a computer screen is vulnerable to theft.  This is unavoidable and a problem across the industry.  Giants like Netflix, Youtube, Amazon, etc. all have the same issue, and as an industry, we continue to work on new technology solutions to limit Piracy.

    Because pirating techniques currently outpace protection, we hired a company who is specifically dedicated to enforcing the DMCA laws on your behalf and target violating individuals, hosting sites, and DNS servers in an attempt to get any unauthorized content removed. This company, PiraShield, employs a team of professionals trained in DMCA law to go after piracy issues you bring to us.  For more info on PiraShield, feel free to take a look at their site: https://pirashield.com/

    Unfortunately, because of the nature of piracy, many of these sites operate outside the law and are very difficult to get shut down, despite the best efforts of our team.  Not every country has copyright laws and some pirate sites ignore lawful notices they are sent. However, when we do send PiraShield after pirated Udemy courses, we are successful many times.   

     

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  • Can I Use Content That May Have a Copyright?

    If you think that the material that you are using might be infringing upon somebody else's idea or content, we would suggest not including it in your course. The easiest way to check whether it is ok for you to use somebody else's content in your course is to contact them directly and ask for their permission. 

    Ultimately, Udemy cannot advise on any copyright issue and takes no responsibility for the material that you place on our platform. Remember that you retain the rights to all of the content that you place on Udemy and that we are simply the platform through which you deliver that material. 
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  • How do I Report a Udemy Course Infringing my Copyright?

    UDEMY COPYRIGHT POLICY


    Reporting Claims of Copyright Infringement:
    Udemy takes claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from www.udemy.com (the "Website") infringe your copyright, you may request removal of those materials (or access to them) from the Website by submitting written notification via this form. (Please note that this form is English only.)

    In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) ("DMCA"), the written notice (the "DMCA Notice") must include substantially the following:

    • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
    • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
    • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Udemy to locate the material (i.e., the URL of the webpage containing the material).
    • Information reasonably sufficient to permit Udemy to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted.
    • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
    • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

    If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.

    Please be aware that if you knowingly materially misrepresent that material or activity on the Website is infringing your copyright, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.
     

    Counter-Notification Procedures:

    If you believe that material you posted on the Website was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us (a "Counter-Notice") by submitting written notification to copyright@udemy.com. Pursuant to the DMCA, the Counter-Notice must include substantially the following:

    • Your name, address, and telephone number.
    • Identification of the material that has been removed or to which access has been disabled and the location (URL) at which the material appeared before it was removed or access to it was disabled.
    • A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
    • A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, for any judicial district in which Udemy may be found, and that you will accept service of process from the person who sent us the takedown notice or an agent of such person.
    • Your physical or electronic signature.

    The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten business days of receiving the copy of your Counter-Notice.
    Please be aware that if you knowingly materially misrepresent that material or activity on the Website was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.


    Repeat Infringers:
    It is Udemy’s policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.

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  • What Should I do if I Find a Course on a Pirate Site?

    Udemy employs anti-piracy technology, including encoding videos using a proprietary player and attaching a Udemy watermark to all videos. This is why, when you load a video to Udemy, there is both uploading AND "processing" time, because we are encoding your videos to make them difficult to steal.

    But for a motivated pirate, any content that appears on a computer screen is vulnerable to theft.  This is unavoidable and a problem across the industry.  Giants like Netflix, Youtube, Amazon, etc. all have the same issue, and as an industry, we continue to work on new technology solutions to limit piracy.

    Because pirating techniques currently outpaces protection, we hired a company who is specifically dedicated to enforcing the DMCA laws on your behalf and target violating individuals, hosting sites, and DNS servers in an attempt to get any unauthorized content removed. This company, PiraShield, employs a team of professionals trained in DMCA law to go after piracy issues you bring to us.  For more info on PiraShield, feel free to take a look at their site: https://pirashield.com/

    If you find your course on a pirate site, please submit a takedown request directly to PiraShield using this form and make sure you submit the following:

    • Your full name
    • Your email address
    • The specific URL where your unauthorized content is being hosted 
    • The URL for your course on Udemy
    • Check the box with the following statement: "I confirm that I am the copyright holder and/or creator of this course and have not provided permission for this site to offer my course."

    Please note that because of the nature of piracy, many of these sites operate outside the law and are very difficult to get shut down, despite the best efforts of our team.  Not every country has copyright laws and some pirate sites ignore lawful notices they are sent. That being said, PiraShield will do its very best to try and get your content removed from the reported site. 

    Note:  If you are looking for information on Copyright rather than Piracy (meaning your content is illegally hosted on Udemy) Please follow the instructions in this article: How do I report a Udemy Course Infringing on My Copyright

     

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