• Early Access Program - Honor Code

    By agreeing to join Early Access, you agree to accept both the benefits and responsibilities that come with membership in an exclusive, trusted reviewer program.

    You are invited to freely access new courses for a limited time in exchange for:


    1) Your honest and independent feedback...

    By taking on this role, you acknowledge that the opinions you share through the Early Access review form are yours and only yours — that if you like or dislike a course, you will tell it like it is, and share your unique perspective for the good of other students and instructors.


    2) …Based on your course-viewing experience

    You acknowledge that your review is based on your considered experience in the course itself, rather than on past experiences with an instructor or other external information.


    3) …Shared with thought and consideration

    As a community of seekers and sharers, Udemy asks that you remember the people behind each course created. We ask that you share your feedback with a thought toward helping rather than hurting. When possible, please share actionable ideas for improvement and refrain from making character judgments or other unfair assumptions about instructors.


    4) …And with self-awareness

    Udemy is a broad marketplace with a broad base of students and instructors with a variety of different needs and style preferences. Please be aware of your own biases when you can, especially if you realize you are not the originally intended audience for the course. In these cases, please continue to leave your valuable feedback, but considering sharing in the review form if you believe you are unlike the intended audience for the learning experience.

    Finally, please only select an Early Access course to review when you think you truly have the time to complete a brief review in the 24 hours following your selection. The timer will start once you click on "Start Reviewing".

    Udemy thanks you for your participation.We take this agreement seriously and reserve the right to discontinue program memberships in the event of breaches in conduct.  

    To learn more about the Early Access Program, please refer to this FAQ article.

    For more information on how to review courses if you're enrolled in the Early Access program, please click here.

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  • Instructor Identity Verification Process - Other Languages

    To maintain the integrity of our learning community, all instructors must verify their identity before they can publish a course on the marketplace.

    This process is outlined below in the following languages: Korean, Italian, Chinese (Traditional), Chinese (Simplified), Turkish, and Russian.

    For this information in English, French, Spanish, Japanese, German and Portuguese, however, please refer to this list:

    Instructor Identity Verification Process​

    Processus de vérification de l'identité des formateurs

    Proceso de verificación de identidad de los instructores

    講師の本人確認手続き

    Identitätsüberprüfung für Dozenten

    Processo de confirmação de identidade de instrutores


    Table of Contents

    ​강사 신원 검증 절차

    Processo di verifica dell'identità degli insegnanti

    講師身分驗證程序​

    讲师身份验证流程​

    Eğitmen Kimlik Doğrulaması İşlemi​

    Процесс проверки личности преподавателей​
     

    강사 신원 검증 절차


    Udemy 학습 커뮤니티의 무결성을 유지하기 위해 모든 강사는 마켓플레이스에 강좌를 게시하기 전에 신원을 검증 받아야 합니다. 

    Udemy에서 신원을 아직 검증 받지 않은 강사는 검토를 위해 새 강좌를 제출할 경우 강사 검증을 완료하라는 안내 메시지를 받게 될 것입니다. 시스템에서는 또한 마켓플레이스의 기존 강사 전체를 대상으로 정기적인 신원 검증을 실시할 예정입니다. 두 단계로 구성된 이 절차는 몇 분밖에 소요되지 않으며, 언제든지 절차를 중단했다가 다시 진행할 수 있습니다. 



    이 절차의 첫 단계는 제시된 선택 사항 중 하나를 선택하여 강좌 콘텐츠에 대한 소유권이 있음을 확인하는 것입니다. 



    절차의 두 번째 단계는 소유권 여부에 따라 달라집니다.  


    Trulioo 신원 검증 절차


    귀하가 제출하는 강좌 콘텐츠의 소유자이자 제작자인 경우 법적 이름, 주소, 생년월일 및/또는 주민등록번호를 제시해야 합니다. 그 다음 귀하의 정보는Trulioo를 통해 검증됩니다. Trulioo는 귀하가 제공한 정보를 안전하고 정확하게 이중 확인하기 위해 저희가 제휴 관계를 맺은 제3자 서비스 제공자입니다. 요청 정보는 거주 국가에 따라 다릅니다(국가별 요구 사항 보기). 



    Trulioo에 정보를 제출하고 성공적으로 검증을 완료하는 데는 단 몇 초밖에 소요되지 않습니다. 정보 검증은 3회만 시도할 수 있으므로 제출 전에 정보를 주의 깊게 검토하십시오. 국가별 요구 사항에 대해 자세히 알아보십시오. Trulioo를 통한 정보 검증에 어려움이 있으실 경우, 아래에서 설명한 절차를 완료해 주십시오. 


    3회의 시도를 통해 Trulioo에서 검증에 실패할 경우 아래에서 설명한 대체 절차를 통해 5영업일 안에 검증을 완료해야 합니다. 기한 안에 검증을 완료하지 못하면 귀하의 Udemy 계정이 삭제되고 해당 강좌는 게시 취소됩니다. 


    신뢰성 및 안전성 팀을 통한 대체 검증 절차


    귀하가 이 강좌를 제휴, 계약 또는 고용 관계를 통해 게시하는 개인 또는 기업이거나 Trulioo가 서비스를 제공하지 않는 국가의 콘텐츠 소유자인 경우 Udemy의 신뢰성 및 안전성 팀과 함께 수동 검증 절차를 완료해야 합니다.



    대체 절차를 완료하려면, 콘텐츠를 소유하고 있거나 게시할 콘텐츠를 사용할 수 있는 권리를 확보했다는 내용의 동영상을 verification@udemy.com으로 제출해야 합니다. 

    동영상에서는 귀하의 얼굴을 볼 수 있어야 하며 다음을 말해야 합니다.  

    1. 법적 이름 전체
    2. 게시할 강좌의 이름
    3.  콘텐츠 소유권 또는 콘텐츠 사용권을 주장하는 아래 문구


    “본인 [법적 이름 전체]은(는) 강좌에 사용된 모든 콘텐츠의 본래 소유자이며 해당되는 경우 다른 개인이 소유한 콘텐츠를 사용하는 데 필요한 모든 권리를 확보했음을 위증죄에 대한 처벌을 각오하고 보증합니다”.

    이메일 본문에는 위의 내용 모두를 써 주십시오. 
     

    자주 묻는 질문


    새 강좌를 검토를 위해 제출할 때마다 검증을 완료해야 합니까?
    ●    아니요. 신원 검증은 계정당 한 번만 필요합니다.

    Trulioo는 어떻게 제 개인 정보를 검증합니까?
    ●    Trulioo는 신뢰할 수 있고 허가를 받은 데이터 출처를 활용합니다. 예를 들면, 신용 정보 회사, 선거인 명부, 정부가 발행한 공적 및 사적 데이터, 전화/수도, 전기, 가스 등의 공익 사업 이용 기록, 감시 대상 목록 등을 귀하가 제공한 정보 검증을 위해 활용합니다. 

    제 개인 정보가 저장됩니까?
    ●    Trulioo와 Udemy 모두 검증 절차 완료 후에는 귀하의 생년월일, 여권 또는 주민등록증 상의 정보를 보관하지 않습니다. 

    신원 검증을 위해 Trulioo를 이용하는 다른 회사는 어디입니까?
    ●    Trulioo는 eBay, Kickstarter 및 PayPal에도 사용자 검증 서비스를 제공합니다. 

    신원 검증에 실패하면 어떻게 됩니까?
    ●    Trulioo를 통한 검증에 실패하면 아래에서 설명된 대체 검증 절차를 5영업일 안에 완료해야 합니다. 기한 안에 검증에 성공하지 못하면 귀하의 계정은 삭제되고 해당 강좌는 게시 취소됩니다. (귀하의 계정이 삭제된 후에도 등록된 수강생은 여전히 귀하의 강좌를 이용할 수 있음에 유념하십시오.) 
    ●    대체 검증 절차를 통해 검증에 실패할 경우 귀하의 계정은 Udemy에서 즉시 삭제되고 귀하의 강좌는 게시 취소됩니다.

    신원 검증을 완료한 후에도 검토를 위해 강좌를 제출해야 합니까?
    ●    예, 검증을 성공적으로 완료한 경우 강좌 관리 대시보드에서 검토를 위해 강좌를 제출해 주십시오. 

    저는 강좌의 공동 강사입니다. 저도 신원 검증을 완료해야 합니까?
    ●    아니요. 강좌 소유자만 검토를 위해 강좌를 제출하기 전에 검증을 완료해야 합니다. 

    Udemy for Business 강사도 신원 검증을 완료해야 합니까?
    ●    아니요, 신원 검증은 마켓플레이스의 강사에게만 요구됩니다. 

    Trulioo 신원 검증 시 대만은 중국으로 간주합니까?
    ●    예. 대만은 중화민국에 속하는 것으로 간주되며 15세가 넘은 모든 시민을 대상으로 합니다. 

    저의 국가에 대해 Trulioo 서비스가 제공되지 않는 경우 저는 강좌를 만들 수 없습니까?
    ●    아니요, 위에서 설명한 대로 Udemy의 신뢰성 및 안전성 팀을 통해 대체 검증 절차를 완료하면 됩니다. 


    Processo di verifica dell'identità degli insegnanti

    Al fine di salvaguardare l'integrità della nostra community di apprendimento, tutti gli insegnanti sono tenuti a verificare la propria identità prima di pubblicare un corso sul marketplace. 

    Se non hai ancora verificato la tua identità presso Udemy, verrai invitato a completare la verifica quando sottoporrai un nuovo corso alla revisione. Inoltre, il nostro sistema eseguirà delle scansioni periodiche di verifica dell'identità degli insegnanti già esistenti sul marketplace. Questo processo in due passaggi richiederà solo pochi minuti e sarà possibile uscire e riaccedervi in qualsiasi momento. 



    Il primo passaggio consiste nell'identificare i propri diritti di proprietà sul corso selezionando una delle opzioni visualizzate. 



    Il secondo passaggio varia a seconda della natura di tali diritti.  

    Processo di verifica dell'identità mediante Trulioo

    Se sei il titolare e creatore dei contenuti del corso che intendi presentare, ti verrà chiesto di indicare il tuo nominativo legale, indirizzo, data di nascita e/o numero di carta di identità nazionale. Da parte nostra, provvederemo a verificare la tua identità mediante Trulioo, un fornitore terzo con cui abbiamo sottoscritto un accordo di partnership mirato a effettuare controlli incrociati delle informazioni fornite. Le informazioni richieste variano a seconda del paese di residenza (vedi requisiti nazionali). 



    Il completamento del processo di invio e verifica tramite Trulioo dovrebbe richiedere pochi secondi. Verifica attentamente le informazioni prima dell'invio: avrai infatti solo tre opportunità di provvedere alla verifica. Sono disponibili ulteriori informazioni sui requisiti per paese. In caso di problemi nella verifica delle proprie informazioni con Trulioo, completa la procedura descritta di seguito. 

    In caso di mancata verifica tramite Trulioo dopo tre tentativi, avrai a disposizione cinque giorni lavorativi per completare la verifica seguendo il processo alternativo descritto di seguito prima che Udemy provveda all'eliminazione del tuo account e alla sospensione dei tuoi corsi. 


    Processo di verifica alternativo gestito dal team Trust & Safety

    Se sei una persona o un'azienda che pubblica questo corso ai sensi di un accordo di partnership, contratto o contratto di lavoro OPPURE un proprietario di contenuti residente in un paese non supportato da Trulioo, dovrai optare per il processo di verifica manuale gestito dal team Trust & Safety.



    Per completare il processo alternativo, invia all'indirizzo verification@udemy.com un video in cui confermi di essere il proprietario dei contenuti o di aver ottenuto i diritti necessari all'utilizzo dei contenuti che intendi pubblicare. 

    Nel video, dovrai mostrare il viso e specificare quanto segue:  

    1. Nominativo legale completo
    2. Titolo del corso o corsi che intendi pubblicare
    3. Dichiarazione di titolarità o di diritto all'utilizzo dei contenuti indicati di seguito


    “Io sottoscritto [nominativo legale completo], dichiaro, pena accusa di falsa testimonianza, di essere il titolare originario di tutti i contenuti utilizzati nel mio corso o corsi nonché di avere, in caso di necessità, ottenuto tutti i diritti necessari all'utilizzo di contenuti di proprietà di un altro individuo”.

    Non dimenticare di includere per iscritto tutte le informazioni di cui sopra nel corpo dell'e-mail. 


    Domande frequenti

    Devo provvedere a una verifica completa ogni volta che sottopongo un corso a revisione?
    ●    No, la verifica dell'identità deve essere effettuata solo una volta per ciascun account

    Quali sono le modalità di verifica dei miei dati personali adottate da Trulioo?
    ●    Al fine di verificare le informazioni fornite, Trulioo si serve di fonti di dati affidabili e autorizzate, fra cui uffici di credito, liste elettorali, dati di origine governativa, pubblica e privata, registri telefonici e degli utenti dei pubblici servizi e liste di controllo. 

    I miei dati personali vengono memorizzati?
    ●    Una volta completato il processo, né Trulioo né Udemy memorizzeranno la tua data di nascita o le informazioni riportate sul passaporto o sulla carta di identità nazionale. 

    Quali altre società si servono di Trulioo per effettuare accertamenti in merito all’identità?
    ●    Trulioo cura il processo di verifica degli utenti anche per eBay, Kickstarter e PayPal. 

    Cosa succede se non riesco a completare il processo di verifica dell'identità?
    ●    Qualora tu non riesca a verificare la tua identità tramite Trulioo, avrai a disposizione cinque giorni lavorativi per completare il processo alternativo di verifica descritto in precedenza prima dell'eliminazione del tuo account e dell'annullamento della pubblicazione dei tuoi corsi (nota bene: gli studenti iscritti potranno accedere al corso anche in seguito all'eliminazione dell'account). 
    ●    In caso di mancata verifica tramite il processo di verifica alternativo, Udemy provvederà all'immediata rimozione del tuo account e all'annullamento della pubblicazione dei corsi.

    Una volta completato il processo di verifica dell'identità dovrò comunque sottoporre il mio corso a revisione?
    ●    Sì, una volta completato il processo di verifica dovrai sottoporre il tuo corso a revisione tramite la dashboard di gestione del corso. 

    Se sono uno di più insegnanti previsti da un corso sono tenuto a provvedere alla verifica dell'identità?
    ●    No, l'unico a dover completare il processo di verifica prima di sottoporre il corso a revisione è il titolare del corso medesimo. 

    Gli insegnanti partecipanti al programma Udemy for Business sono tenuti a completare il processo di verifica dell'identità?
    ●    No, gli unici a dover provvedere al riguardo sono gli insegnanti operanti sul marketplace. 

    Ai fini della verifica dell'identità tramite Trulioo Taiwan è compresa nella Cina?
    ●    Sì, Taiwan viene considerata parte della Repubblica popolare cinese, che comprende tutti i cittadini di età superiore ai 15 anni. 

    Qualora Trulioo non preveda procedure di verifica per il mio paese mi verrà impedito di creare un corso?
    ●    No, potrai completare il processo di verifica alternativo descritto in precedenza e gestito dal team Trust & Safety. 

    講師身分驗證程序


    為維護我們學習社群的完整性,所有講師在市場上發佈課程前,都必須先驗證身分。

    若您尚未在 Udemy 驗證身分,系統會在您提交新課程供審核時提示您完成講師驗證。我們的系統也會定期對市場內的現有講師進行身分驗證整理。進行兩步驟的程序只需幾分鐘的時間,而且您可以隨時退出與重新進入流程。



    本程序的第一步驟為選擇所顯示的其中一個選項,以確認您對課程內容的所有權。



    本程序的第二步驟會根據您的所有權而有所不同。


    Trulioo 身分驗證程序

    如果您是提交之課程內容的擁有者或創作者,系統會請您提供合法姓名、地址、出生日期和/或身分證字號;我們會與合作的第三方供應商 Trulioo 驗證您的身分,以安全精確地交叉檢查您提供的資訊。所要求的資訊會視居住國家而不同 (請參閱國家要求)。



    完成對 Trulioo 的提交與驗證應只需數秒。在提交前請仔細檢閱您的資訊,因為您只有三次機會可嘗試成功驗證您的資訊。進一步瞭解各國家的要求。 如果您在向 Trulioo 驗證資訊時發生問題,請完成下方所述程序。 

    如果您嘗試向 Trulioo 驗證三次均失敗,在我們移除您的 Udemy 帳戶並取消發佈您的課程之前,您將有 5 個工作天的時間透過下方所述的替代程序完成驗證。


    信任與安全團隊的替代驗證程序


    如果您是個人或公司且透過合作關係、合約或聘僱關係而發佈此課程,亦或您是來自 Trulioo 不支援之國家的內容擁有者,您將需要向我們的信任與安全團隊完成手動驗證程序。



    若要完成替代程序,請提交影片至 verification@udemy.com,以主張對內容的所有權或您已取得所需權利,可使用您發佈的內容。

    在影片中,您必須露出您的臉並聲明以下內容:

    1. 您的完整合法姓名
    2. 您發佈的課程名稱
    3. 陳述所有權或使用下方內容的權利


    「本人 [完整合法姓名] 在此確認在我所有課程中所使用之內容的原始擁有者皆是我本人,且在適用的情況下,我已取得所有必要的權利,可使用另一個人擁有之內容,如作偽證願受懲罰」。

    請將上述所有內容以書面文字格式納入電子郵件內文中。


    常見問題集

    我每次提交新課程供審核時,是否都需要完成驗證?
    ●    不需要,每個帳戶僅需進行一次身分驗證

    Trulioo 如何驗證我的個人資料?
    ●    Trulioo 會利用受信賴且獲授權的資料來源,包含:信用機構、選民名冊、政府核發證件、公開和私人資料、電話/公用事業記錄與觀察名單等,藉此驗證您提供的資訊。

    是否會儲存我的個人資料?
    ●    完成程序後,Trulioo 與我們均不會儲存您的出生日期、護照或國籍身分證明資訊。

    有哪些公司也使用 Trulioo 進行身分驗證?
    ●    Trulioo 同時也負責為 eBay、Kickstarter 以及 PayPal 提供使用者驗證服務。

    如果我的身分驗證失敗會如何?
    ●    如果您向 Trulioo 進行驗證失敗,在您的帳戶從 Udemy 移除並取消發佈您的課程之前,您將有 5 個工作天的時間完成上方所述的替代驗證程序。(請注意,移除您的帳戶之後,已註冊之學生仍可存取您的課程。)
    ●    如果您透過替代驗證程序進行驗證失敗,則您的帳戶會立即從 Udemy 中移除,並取消發佈您的課程。

    完成身分驗證後,我是否仍需提交課程供審核?
    ●    是的,當您成功完成驗證後,請透過課程管理面板提交您的課程供審核。

    如果我是課程的合作講師,我是否需要完成身分驗證?
    ●    不需要,只有課程擁有者必須在提交課程供審核前完成驗證。

    如果我是 Udemy for Business 的講師,我是否需要完成身分驗證?
    ●    不需要,只有市場上的講師需要進行驗證。

    在 Trulioo 的身分驗證中,台灣是否涵蓋在中國內?
    ●    是的。台灣被視為中華人民共和國的一部分,其涵蓋 15 歲以上的所有公民。

    如果我的國家不在 Trulioo 的涵蓋範圍內,是否會禁止我建立課程?
    ●    不會,您同樣可按照上述方式,向我們的信任與安全團隊完成替代驗證程序。

    讲师身份验证流程


    为了维持学习社区的完整性,所有讲师在市场上发布课程前,都必须进行身份验证。

    如果您尚未在 Udemy 验证身份,那么当您将新课程提交审核时,系统会提示您完成讲师验证。我们的系统还会对市场上的现有讲师定期进行身份验证排查。验证流程只有两步,仅需几分钟时间,您可随时退出,之后重新进入流程。



    此流程的第一步是通过选择下面显示的一个选项,指出您对课程内容的所有权。



    第二步会根据您的所有权不同而有所不同。


    通过 Trulioo 进行身份验证

    如果您是所提交课程内容的所有者或创建者,系统会要求您提供姓名、地址、出生日期以及身份证号码;我们会通过第三方合作伙伴 Trulioo 进行交叉核对,从而安全而准确地验证您的身份。需要提供的信息根据您所居住的国家/地区而有所不同(参见国家/地区要求)。



    使用 Trulioo 成功提交并验证身份仅需几分钟时间。请在提交前仔细查看您的信息,您只有三次成功验证信息的尝试机会。了解更多不同国家/地区的要求。 如果通过 Trulioo 验证信息时遇到问题,请完成下述流程。 

    如果在三次尝试后,仍然无法通过 Trulioo 验证身份,可以在 5 个工作日内通过下面所述的替代流程完成验证,超过此时间,我们将删除您的 Udemy 帐户并取消发布您的课程。


    通过我们的信任与安全团队完成替代验证流程

    如果您是通过与内容所有者建立伙伴关系、签订合约或以雇佣形式来发布本课程的个人或公司,或者您是内容所有者但您所在的国家/地区不支持 Trulioo,则您需要通过我们的信任与安全团队完成手动验证流程。



    要完成替代流程,请将视频提交至 verification@udemy.com,声明对发布内容的所有权或您已获得使用该内容的必要权利。

    在视频中,您必须露出脸部并陈述以下内容:

    1.  您的全名
    2. 您想要发布的课程的名称
    3. 使用下述内容的所有权或权利声明


    “本人,[全名],在此保证,本人是我课程的所有内容的原始所有人,且已获得其他人士所拥有的内容的必要使用权(如适用),如有不实,甘受伪证罪之罚”

    请将上述所有内容以书面形式纳入邮件正文中。


    常见问题解答

    是否每次将新课程提交审查时都要进行身份验证?
    ●    不,每个帐户仅需完成一次身份验证

    Trulioo 如何验证我的个人数据?
    ●    Trulioo 会利用可信和许可数据源(包括征信机构、选举名单、政府文件、公共和私有数据、电话/公用事业记录以及监控名单)来验证您提供的信息。

    是否会保存我的个人数据?
    ●    完成验证流程后,我们或 Trulioo 都不会保存您的出生日期、护照或身份信息。

    还有哪些其他公司使用 Trulioo 进行身份验证?
    ●    Trulioo 还为 eBay、Kickstarter 和 PayPal 提供用户验证服务。

    如果我的身份验证失败,会发生什么情况?
    ●    如果您未能通过 Trulioo 验证身份,可以在 5 个工作日内完成上述替代验证流程,超过此时间,我们将删除您的 Udemy 帐户并取消发布您的课程。(注意:您的帐户删除后,已注册学生仍可访问您的课程)。
    ●    如果您未能通过替代验证流程完成身份验证,我们将立即从 Udemy 删除您的帐户并取消发布您的课程。

    完成身份验证后,我是否还要将课程提交审查?
    ●    是的,成功完成验证后,请通过课程管理面板将您的课程提交审查。

    如果我是课程的合作讲师,是否需要完成身份验证?
    ●    不需要,只有课程所有者需要在提交课程审查前完成身份验证。

    如果我是 Udemy for Business 上的讲师,是否需要完成身份验证?
    ●    不需要,此要求仅针对市场上的讲师。

    在 Trulioo 身份验证中,台湾是否属于中国?
    ●    是的。台湾属于中华人民共和国,包括所有 15 岁以上公民。

    如果 Trulioo 不支持我的国家/地区,我是否会被禁止发布课程?
    ●    不会,您可以按照上述内容通过我们的信任与安全团队完成替代验证流程。

    Eğitmen Kimlik Doğrulaması İşlemi

    Öğrenim topluluğumuzun bütünlüğünü sürdürmek için tüm eğitmenlerin, piyasada bir kurs yayınlamadan önce kimliklerini doğrulaması gerekir. 

    Henüz Udemy'de kimlik doğrulama işlemi gerçekleştirmediyseniz yeni bir kursu inceleme için gönderirken eğitmen kimlik doğrulaması işlemini tamamlamanız istenir. Sistemimiz ayrıca piyasadaki mevcut eğitmenlerin kimliklerinin periyodik olarak doğrulanması işlemini de gerçekleştirecektir. Bu iki adımlı işlem birkaç dakikadan uzun sürmeyecektir. Ayrıca istediğiniz zaman çıkış yapıp işleme daha sonra tekrar girebilirsiniz. 



    Birinci adımda, aşağıdaki seçeneklerden birini belirleyerek kurs içeriğine ilişkin sahip olduğunuz hakları tanımlamanız gerekir. 



    İkinci adım, sahiplik haklarınıza bağlı olarak değişiklik gösterir.  


    Trulioo ile Kimlik Doğrulama İşlemi

    Göndermekte olduğunuz kurs içeriğinin sahibi ya da oluşturucusuysanız yasal adınızı, adresinizi, doğum tarihinizi ve/veya ulusal kimlik numaranızı sağlamanız istenir. Ardından biz de sağladığınız bilgileri güvenli ve doğru bir şekilde kontrol etmek için ortak çalıştığımız üçüncü taraf sağlayıcı olan Trulioo ile kimliğinizi doğrularız. İstenen bilgiler, ikamet edilen ülkeye göre farklılık gösterir (ülke gerekliliklerine bakın). 



    Trulioo ile başarılı gönderim ve doğrulama yalnızca birkaç saniye sürer. Bilgilerinizi başarıyla doğrulamak için yalnızca üç deneme hakkınız vardır. Bu nedenle göndermeden önce lütfen bilgilerinizi dikkatlice inceleyin. Ülkeye göre gereklilikler hakkında daha fazla bilgi edinin. Trulioo'daki bilgilerinizi doğrulama konusunda sorun yaşıyorsanız lütfen aşağıda verilen süreci tamamlayın. 

    Üç denemeden sonra Trulioo ile doğrulama yapamazsanız Udemy hesabınız silinip kurslarınız yayından kaldırılmadan önce aşağıda açıklandığı şekilde alternatif işlemle kimlik doğrulamasını tamamlamak için 5 iş gününüz olacaktır. 


    Güven ve Güvenlik Ekibimiz ile Alternatif Kimlik Doğrulama İşlemi

    Ortaklık, sözleşme veya istihdam aracılığıyla bu kursu yayınlayan bir kişi ya da şirketseniz YA DA Trulioo tarafından desteklenmeyen bir ülkeden bir içerik sahibiyseniz Güven ve Güvenlik ekibimiz ile manuel bir kimlik doğrulama işlemini tamamlamanız gerekir.



    Alternatif işlemi tamamlamak için lütfen içeriğin sahibi olduğunuzu ya da yayınlamakta olduğunuz içeriği kullanmak için gerekli hakları aldığınızı belirttiğiniz bir videoyu verification@udemy.com adresine gönderin. 

    Videoda yüzünüzü göstermeniz ve aşağıdakileri belirtmeniz gerekmektedir:  

    1. Tam yasal adınız
    2. Yayınladığınız kursların adı
    3. Aşağıdaki içeriği kullanmak üzere sahiplik veya hak beyanı


    "[tam yasal ad] olarak ben, kurslarımda kullanılan tüm içeriklerin asıl sahibi olduğumu ve gerekliyse başka bir kişiye ait olan içerikleri kullanmak için gereken tüm hakları almış olduğumu yeminli ifade çerçevesinde beyan ederim".

    Lütfen e-posta gövdesinde yukarıdakilerin tümünü yazılı olarak belirtin. 


    Sıkça Sorulan Sorular

    İnceleme için her yeni kurs gönderişimde kimlik doğrulamasını tamamlamam gerekir mi?
    ●    Hayır. Kimlik doğrulama işlemi, her hesap için yalnızca bir kez gereklidir

    Trulioo kişisel verilerimi nasıl doğrular?
    ●    Trulioo, sağladığınız bilgileri doğrulamak için kredi büroları, seçmen kütükleri, devlet tarafından yayınlanan, kamuya açık ve özel veriler, telefon/kamu hizmetleri kayıtları ve izleme listelerinin dahil olduğu güvenilir ve lisanslı verileri kullanır. 

    Kişisel verilerim saklanır mı?
    ●    İşlem tamamlandıktan sonra doğum tarihiniz, pasaportunuz veya ulusal kimlik numaranız Trulioo tarafından ya da tarafımızca saklanmamaktadır. 

    Trulioo'yu kimlik doğrulama için başka hangi şirketler kullanıyor?
    ●    Trulioo ayrıca eBay, Kickstarter ve PayPal için kullanıcı kimliği doğrulama hizmeti sunmaktadır. 

    Kimliğimi doğrulayamazsam ne olur?
    ●    Trulioo ile kimliğinizi doğrulayamazsanız Udemy hesabınız silinip kurslarınız yayından kaldırılmadan önce aşağıda açıklanan alternatif kimlik doğrulama işlemini tamamlamak için 5 iş gününüz olacaktır. (Hesabınız silindikten sonra kayıtlı olan öğrencilerin kursunuza erişmeye devam edeceğini unutmayın). 
    ●    Alternatif kimlik doğrulama işlemi aracılığıyla kimliğinizi doğrulayamazsanız hesabınız derhal Udemy'den silinir ve kurslarınız yayından kaldırılır.

    Kimlik doğrulama işlemini tamamladıktan sonra hala kursumu inceleme için göndermem gerekir mi?
    ●    Evet, kimlik doğrulama işlemini başarılı bir şekilde tamamladıktan sonra lütfen kurs yönetim panelinden kursunuzu inceleme için gönderin. 

    Bir kursta ortak eğitmensem kimlik doğrulama işlemini tamamlamam gerekir mi?
    ●    Hayır. Kursun incelemeye gönderilebilmesi için yalnızca kurs sahibinin kimlik doğrulama işlemini tamamlaması gerekir. 

    Udemy for Business eğitmeniysem kimlik doğrulama işlemini tamamlamam gerekir mi?
    ●    Hayır, bu yalnızca piyasadaki eğitmenler için gereklidir. 

    Tayvan, Trulioo kimlik doğrulaması açısından Çin kapsamına mı giriyor?
    ●    Evet. Tayvan, Çin Halk Cumhuriyeti'nin bir parçası olarak düşünülmektedir ve 15 yaş üzeri tüm vatandaşlar kapsanmaktadır. 

    Ülkem Trulioo kapsamında yoksa kurs yayınlamam engellenir mi?
    ●    Hayır. Bunun yerine, yukarıda açıklandığı şekilde Güven ve Güvenlik ekibimiz ile alternatif kimlik doğrulama işlemini tamamlayabilirsiniz. 


    Процесс проверки личности преподавателей

    В целях защиты репутации нашего сообщества все преподаватели должны будут пройти проверку личности, прежде чем смогут опубликовать курс на бирже. 

    Если вы еще не прошли проверку личности на Udemy, при отправке нового курса на проверку вам придет уведомление о необходимости пройти проверку личности. Наша система также будет выполнять периодическую случайную проверку личности существующих преподавателей на бирже. Двухэтапный процесс проверки занимает всего несколько минут, кроме того, вы можете приостановить его в любой момент и продолжить позже. 



    На первом этапе необходимо подтвердить свои права собственности на содержимое курса с помощью одного из указанных вариантов. 



    Требования второго этапа зависят от ваших прав собственности.  


    Процесс проверки личности с помощью Trulioo

    Если вы являетесь создателем и владельцем содержимого отправляемого курса, вам будет необходимо указать свое имя, согласно документам, адрес, дату рождения и/или номер национального удостоверения личности. После этого мы проверим вашу личность с помощью Trulioo — нашего стороннего партнера, который выполнит безопасную и точную перекрестную проверку предоставленных вами данных. Запрашиваемая информация зависит от страны проживания (см. требования по странам). 



    Успешная отправка и проверка с помощью Trulioo должны занять всего несколько секунд. Тщательно проверьте указанную информацию перед отправкой, поскольку у вас будет только три попытки для успешной проверки информации. Узнать подробнее о требованиях по странам. Если у вас возникают проблемы при проверке информации с помощью Trulioo, выполните описанные ниже действия. 

    Если вам не удастся пройти проверку с помощью Trulioo за три попытки, у вас будет 5 рабочих дней для прохождения проверки с помощью альтернативного процесса, описанного ниже, прежде чем ваша учетная запись на Udemy будет удалена, а курсы сняты с публикации. 


    Альтернативная проверка личности, проводимая нашей командой обеспечения безопасности

    Если вы являетесь частным лицом или представителем компании, публикующим данный курс по партнерскому соглашению, контракту или договору найма, ИЛИ являетесь владельцем содержимого и проживаете в стране, не поддерживаемой Trulioo, вам будет необходимо пройти процесс проверки вручную с помощью нашей команды обеспечения безопасности.



    Чтобы пройти альтернативный процесс проверки, отправьте видео по адресу verification@udemy.com с подтверждением своих прав на владение содержимым или заявлением о приобретении необходимых прав на использование публикуемого вами содержимого. 

    На видеозаписи должно быть хорошо видно ваше лицо, и вы должны сообщить следующее:  

    1. Ваше полное имя согласно документам
    2. Названия публикуемых вами курсов
    3. Заявление о владении правами собственности или правами на использование указанного ниже содержимого


    "Я, [полное имя согласно документам], принимая ответственность за предоставление заведомо ложных сведений, подтверждаю, что являюсь первоначальным собственником содержимого, использованного в моих курсах и, если применимо, обладаю всеми необходимыми правами на использование содержимого, являющегося собственностью другого лица".

    В тексте письма необходимо указать всю представленную выше информацию в письменном виде. 


    Часто задаваемые вопросы (FAQ)

    Нужно ли проходить проверку личности каждый раз при отправке нового курса на проверку?
    ●    Нет. Владелец учетной записи должен пройти проверку личности только один раз

    Каким образом Trulioo выполняет проверку моих личных данных?
    ●    Trulioo работает с надежными и лицензированными источниками данных, включающими бюро кредитных историй, избирательные списки, государственные, общедоступные и частные данные, данные о платежах за телефон/коммунальные услуги, и сверяет предоставляемую вами информацию со списками. 

    Будут ли мои личные данные сохранены?
    ●    Ни Trulioo, ни мы не будем хранить данные о вашей дате рождения, паспорте или национальном удостоверении личности после завершения процесса. 

    Какие еще компании пользуются услугами Trulioo для проверки личности?
    ●    Trulioo также выполняет проверку пользователей на сайтах eBay, Kickstarter и PayPal. 

    Что произойдет, если я не пройду проверку личности?
    ●    Если вам не удастся пройти проверку с помощью Trulioo, у вас будет 5 рабочих дней на прохождение проверки с помощью альтернативного процесса, описанного ниже, прежде чем ваша учетная запись на Udemy будет удалена, а курсы сняты с публикации. (Обратите внимание, что зарегистрировавшиеся студенты будут иметь доступ к вашим курсам после удаления вашей учетной записи). 
    ●    Если вам не удастся пройти альтернативную проверку личности, ваша учетная запись на Udemy будет незамедлительно удалена, а ваши курсы — сняты с публикации.

    Нужно ли отправить курс на проверку после завершения проверки личности?
    ●    Да. После успешной проверки личности вам необходимо отправить свой курс на проверку с помощью панели управления курсами. 

    Нужно ли мне проходить проверку личности, если я являюсь вторым преподавателем курса?
    ●    Нет. Только владелец курса должен пройти проверку личности перед отправкой курса на проверку. 

    Нужно ли мне проходить проверку личности, если я являюсь преподавателем на портале Udemy для бизнеса?
    ●    Нет. Проверка требуется только для преподавателей на бирже. 

    Относится ли Тайвань к территории Китая при проверке с помощью Trulioo?
    ●    Да. Тайвань считается частью Китайской Республики. Проверка распространяется на всех граждан старше 15 лет. 

    Если Trulioo не поддерживает мою страну, будет ли мне запрещено создавать курсы?
    ●    Нет. Вы можете пройти альтернативную проверку личности с помощью нашей команды обеспечения безопасности, как описано выше. 

    Read Article
  • Automated Instructor Verification - Country Information

    To maintain the integrity of our learning community, all instructors must verify their identity before they can publish a course on the marketplace. The requirements for verification can vary, however, depending on the country, and this article outlines these below. 

    For more information on the verification process and the steps involved, please refer to this article.

    Here is the information that will be requested, based on your country of residence:

     

    Australia
    • First Name (e.g. Kristin)
    • Surname (e.g. Yamauchi)
    • Date of Birth (e.g. 1978-04-05)
    • House/Building Number (e.g. 23)
    • Street Name (e.g. Lawford)
    • Postal Code (e.g. 3108)    

    Austria
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building Number (e.g. 12)
    • Street Name (e.g. Unt Feldstr)
    • Town / City (e.g. Innsbruck)
    • Postal Code  (e.g. 8326)

     

    Belgium
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building Number (e.g. 68)
    • Street Name (e.g. Hoge Wei)
    • Town / City (e.g. Zaventem)
    • Postal Code (e.g.1930)

    Brazil
    • First Name (e.g. Jose Afonso)
    • Surname (e.g. Silva Santos)
    • Date of Birth (e.g. 1978-01-10)
    • National ID Number (e.g. 123.456.789-92)

    China
    • Given Names (e.g. 言明)
    • Surname (e.g. 胡)
    • Date of Birth (e.g. 1978-01-10)
    • National ID Number (e.g. 440861896421345987)

     

    Denmark
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building Number (e.g. 3)
    • Street Name (e.g. Tingusgade)
    • Town / City (e.g. København)
    • Postal Code (e.g. 8266)

    France
    • First Name (e.g. Jackie
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building Number (e.g. 12)
    • Street Name (e.g. Rue Laurios)
    • Town / City (e.g. Pennautier)
    • Postal Code (e.g. 11610)

    Germany 
    • First Name (e.g. Hanz)
    • Surname (e.g. Berger)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building Number (e.g. 424)
    • Street Name (e.g. Petersplatz)
    • Town / City (e.g. Munchen)
    • Postal Code (e.g. 80331)

    Italy 
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building Number (e.g. 12)
    • Street Name (e.g. Via Macedonia)
    • Town / City (Napoli)
    • Postal Code (e.g. 80137)
    • Unit Number (e.g. 2)

    Japan
    • First Name (e.g. 健太)
    • Surname (e.g. 山本)
    • Municipality (e.g. 七尾市)
    • Prefecture (e.g. 石川県)
    • Postal Code (e.g. 100-8994)

    Mexico
    • First Name (e.g. Jose)
    • First Surname (e.g. Santano)
    • Gender (e.g. Male)
    • Date of Birth (e.g. 1978-01-10)
    • State of Birth (e.g. Sonora)
    • Postal Code (e.g. 83010)
    • CURP Code (e.g. HEGG560427MVZRRL05)

    Netherlands 
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • Address (e.g. 68 Consuelo)
    • House / Building Number (e.g. 81)
    • Street Name (e.g. Meent)
    • Town / City (e.g. Rotterdam)
    • Postal Code (e.g. 3011JG)

    New Zealand 
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building Number (e.g. 2)
    • Street Name (e.g. Riverglade)
    • Postal Code (e.g. 3284)
    • Suburb (e.g. Hamilton)
    • Unit Number (e.g. 2)

    Norway
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building Number (e.g. 3)
    • Street Name (e.g. Brynjulf Bulls plass)
    • Town / City (e.g. Oslo)
    • Postal Code (e.g. 124)

    Portugal 
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building Number (e.g. 10)
    • Street Name (e.g. Rua Pedro Nunes)
    • Town / City (Lisbon)
    • Postal Code (e.g. 1050-171)

    Singapore
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • Address (e.g. 07-70 5 CLEMENTI AVENUE)
    • House / Building (e.g. 5)
    • Street Name (e.g. CLEMENTI)
    • Postal Code (e.g. 120347)
    • Building Name (e.g. Capital Tower)
    • Unit Number (e.g. 07-70)
    • Nric Number (e.g. S6971548E)

    South Africa
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • National ID (e.g. 8001015009087)

    Sweden
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building (e.g. 3)
    • Street Name (e.g. Kappelergasse)
    • Town / City (e.g. Malmo)
    • Postal Code (e.g. 8033)

    Switzerland
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building (e.g. 3)
    • Street Name (e.g. Denkmaschinenstrasse)
    • Town / City (e.g. Zurich)
    • Postal Code (e.g. 8266)
    • Unit Number (e.g. 4)

    United Kingdom
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building (e.g. 12)
    • Street Name (e.g. Moorfoot)
    • Postal Code (e.g. L33 1WZ)
    • House Name (e.g. Beck)
    • Flat Number (e.g. 14)

    United States
    • First Name (e.g. Jackie)
    • Surname (e.g. Park)
    • Date of Birth (e.g. 1978-01-10)
    • House / Building (e.g. 2341)
    • Street Name (e.g. McAllister)
    • Town / City (e.g. San Francisco)
    • Postal Code (e.g. 94118)


    If your country of residence is not supported, you will need to complete a manual verification process with our Trust & Safety team. For more information on this process, please click here or email verification@udemy.com.

    Please note the following countries are not currently supported:

    Finland 
    Hong Kong
    Ireland 
    Luxembourg
    Malaysia
    Peru
    Spain
    Turkey

     

    Read Article
  • Instructor Identity Verification Process

    To maintain the integrity of our learning community, all instructors must verify their identity before they can publish a course on the marketplace.

    If you have not yet verified your identity with Udemy, you will be prompted to complete instructor verification when you submit a new course for review. Our system will also run periodic identity verification sweeps of existing instructors on the marketplace. The two-step process should only take minutes and you can exit and re-enter the flow at any time.

    The first step of the process is to identify your ownership rights to the course content by selecting one of the options shown. 



    The second step of the process will differ depending on your ownership rights.  

    Automated Identity Verification Process

    If you are the owner and creator of the content of the course you are submitting, you will be asked to provide your legal name, address, date of birth, and/or national I.D. number; and we will verify your identity with a third party provider we are partnering with to safely and accurately cross-check the information you provide. The information requested varies by country of residence (see country requirements). 



    Successful submission and verification with the automated system should only take seconds. Please review your information carefully before submitting as you will only have three attempts to successfully verify your information. Learn more about the requirements by country. If you are having trouble verifying your information with the automated system, please complete the process described below.

    Alternate Verification Process with our Trust & Safety Team

    If you are person or company publishing this course through either partnership, contract, or employment OR you are a content owner from a country not supported by the automated process, you will need to complete a manual verification process with our Trust & Safety team.



    To complete the alternate process, please submit a video to verification@udemy.com claiming either ownership of the content or that you have obtained the necessary the rights to the use content you are publishing. 

    In the video, you must show your face & state the following:  

    1. Your full legal name
    2. The name of the course(s) you are publishing
    3. Statement of ownership or rights to use the content below


    “I, [full legal name], certify, under the penalty of perjury, that I am the original owner of all of the content used in my course(s) and, if applicable, have secured all the necessary rights to use content owned by another individual”.

    In the body of the email, please include all of the above in written form. 

    Frequently Asked Questions

    Do I need to complete verification every time I submit a new course for review?

    • No. Identity verification is only required once per account

    How does Udemy verify my personal data?

    • Udemy is partnered with a third party vendor, Trulioo, which leverages trusted and licensed data sources including; credit bureaus, electoral rolls, government issued, public and private data, telephone/utility records, and watch lists to verify the information you provide. 

    Is my personal data stored?

    • Neither our vendor nor we will store your date of birth, passport, or national ID information after the process is complete. 

    If I do not pass the automated identity verification, what happens?

    • You will be able to follow the alternate process to have your account verified.
    • All instructors must be verified before they can sell courses on Udemy. If you cannot verify your account, we will have to unpublish your existing courses and remove your account.

    Will I need to still submit my course for review after I complete identity verification?

    • Yes, once you have successfully completed verification, please submit your course for review through the course management dashboard. 

    If I am a co-instructor in a course, do I need to complete identity verification?

    • No. Only the course owner must complete verification before the course can be submitted for review. 

    If I am an instructor on Udemy for Business, do I need to complete identity verification?

    • No, this is only required for instructors on the marketplace. 

    For automated identity verification, is Taiwan covered by China?

    • Yes. Taiwan is considered part of the Republic of China which covers all citizens over the age of 15. 

    If automated verification does not cover my country, will I be barred from making a course?

    • No, you can instead complete the alternate verification process with our Trust & Safety team described above. 
    Read Article
  • Best Practices: Creating Impactful Subject Lines for Promotional Emails

    A clear and compelling subject line for your promotional emails can draw the attention of your students, and prompt them to open and read your messages. On the other hand, if a subject line sounds too "salesy" and cliche, it can turn students away and they are likely to unsubscribe from your promotional emails.

    Here are some best practices to help you get the attention of your students.

    • Keep subject lines short and concise
      • Data shows that students often ignore emails with long subject lines.
    • Avoid subject lines with exclamation marks, phrases in all capital letters, or very splashy and spammy language
      • Subject lines with exclamation marks and in all capital letters often perform poorly with students. Students may unsubscribe from emails, which will prevent them from receiving your future notifications. 
    • Give your students a compelling reason to open the email but avoid overused words like ‘free’, ‘sale’, ‘% off’
      • Overused words like free can often trigger spam filters and make your promotional emails sound cliche, so when crafting subject lines, consider creating an occasion around your promotion. The occasion could be the time of year, a birthday, a personal achievement, etc. For example, you could offer a special promotion on your course during the week of your birthday. The subject line to the promotional email could be “Celebrate with me this week”. 
    • Consider framing subject lines as questions
      • For example, you want to send a promotional email about your new course on the common mistakes beginner entrepreneurs often make. The subject line framed as a question could be “Why do the majority of all entrepreneurs fail?”.
    • Test different subject lines
      • Testing will help you determine which subject lines resonate most with your students. If you keep using the same subject line, students can quickly lose interest and are likely to not open your messages.

    Check out some examples of subject lines below:

    Read Article
  • External Links and Coupon Code Warnings

    ​At Udemy, our mission is to be the best place to teach and learn online. To achieve that mission and to ensure our students have an amazing educational experience, we ask our instructors to abide by our ground rules when building their courses and communicating with students. 

    If our system detects that you are trying to add content that may violate these guidelines, you may receive one or more of the following types of system warnings asking you to review, edit, or remove some of your content. Check out some of the different reasons why you will get warnings below.

    Links or Coupons to Other Udemy Courses:

    Example Warning: Links to other Udemy courses are not allowed in your {area}.  Please remove any course links to proceed.

    • Where you’ll see it: You may see this warning when sending an Announcement, or when editing your course content (Course Discussion, Course Lectures and Lecture Descriptions) or course marketing fields (Instructor Biography, Title/Subtitle, Promo Video, Course Summary, Course Goal and Objectives, Course Requirements, Intended Audience, etc.). 
    • Why it appears: The appropriate place to promote your other Udemy courses is via the Promotional Email tool or in the Bonus Lecture, which keeps the students’ space for learning separate from your space for promotion.  Udemy’s Instructor Community Guidelines prohibit promotional activities such as linking to your other Udemy courses in the areas named above, as these areas are meant for educational content only. If our system detects links to Udemy courses in those fields, this warning will appear. 
    • What to do next: Simply remove the link in question, and press “Save” again to proceed.

    External Links:

    Example warning:

    • Where you’ll see it: You may see this warning when editing your course content (Course Discussion, Course Lectures and Lecture Descriptions) or course marketing fields (Instructor Biography, Title/Subtitle, Promo Video, Course Summary, Course Goal and Objectives, Course Requirements, Intended Audience, etc.). 
    • Why it appears: The appropriate place to promote outside resources is in the Bonus Lecture, which keeps the students’ space for learning separate from your space for promotion. If our system detects links to external resources in those fields, this warning will appear. 
    • What to do next: Simply remove the link in question, and press “Save” again to proceed.

    Conditional External Link Warning:

    Example warning:

    • Why it appears: This warning will appear if our system detects any external links or partial links in your announcements, course lectures, or lecture descriptions. As our system cannot distinguish between an educational link and a non-educational link, this warning will appear as a reminder even if your link is educational.  
    • What to do next: Double check your content. If your link does NOT lead to free educational content (i.e., it is actually promotional in nature), please remove the link and then proceed. If we find that your announcements violate this policy, you run the risk of having your messaging privileges suspended and/or having your course removed from the site, as per Udemy’s Guidelines.  If your link does lead to educational content, and you believe you received this warning in error, you do not need to edit your text and may proceed.​

    Check out more about our announcements guidelines here.

    Read Article
  • Rules and Guidelines for Students


    Our students come to Udemy to have an engaging learning experience where they have access to a huge variety of topics from experts who practice these skills on a daily basis. These rules are designed to make sure that everyone who wants to learn on Udemy can have a safe space to learn about new skills and topics.

    What are the Ground-Rules?

    1) Don’t spam

    Udemy should be a safe and engaging learning environment for each student in each course. Students: Once you’re on the Udemy platform, don’t try to sell or ask for other products or post other promotional content within discussion posts or in direct messages.

    2) Don’t game the system

    Don’t harass instructors, ask for free coupons, or offer reviews in exchange for things. The community relies on a healthy interaction between students and instructors, as well as honest student feedback to understand which courses are right for them.

    3) Keep it professional

    Students and instructors have healthy and vibrant discussions through the course-taking experience. We ask that, in connection with those relationships, you are respectful, honest, and considerate with other students, instructors, and Udemy staff. Be a positive member of the Udemy community.

    4) If you see something, say something
    If anything you see or experience ever seems like a violation, or you are unsure about a policy, just let us know by emailing policy@udemy.com. Someone on our team will review every report, answer your questions, and determine whether there has been a violation of our policies.

    We’re here to help you understand our policies and be successful on Udemy.

    Read Article
  • Escalation Process for Policy Violations

    Our students and instructors are typically good, responsible members of the community. We understand that everyone makes mistakes, and sometimes, you just don’t know what is okay and not okay. That’s why, the first time there is a violation, you will only receive a warning. We will provide resources to help you understand our policies, and learn how to work successfully on Udemy. We’re also happy to speak with you directly to help you better understand what is okay and not okay.

    But we do expect you to be proactive about understanding and following Udemy policies. If we see another violation of any of our policies, there will be more severe consequences in the form of “strikes.” Each strike is recorded in our system, and instructors who repeatedly violate policies will eventually be removed from the Udemy platform.

    Strike 0  Warning

    Strike 1 → Suspension of announcement and direct messaging privileges for a month

    Strike 2 → Courses blocked from active promotions for a month + suspension of announcement and direct messaging privileges for a month

    Strike 3 → Courses blocked from new enrollments for a month + suspension of announcement and direct messaging privileges for a month

    Strike 4 → Instructor banned from access to Udemy and courses unlisted from the Udemy platform

    These strikes apply at a course level. So if another instructor on the course has a violation, all instructors associated with the course will see the features disabled for that course.

    Please note that we reserve the right to escalate strikes based on the severity of the violation. We will re-evaluate the strikes on an account on a six month rolling basis.

    Read Article
  • Restricted Topics: Rules and Guidelines

    Udemy does not allow courses on certain restricted topics. We’ve restricted these topics because courses on these topics could be harmful or offensive to our students, or inconsistent with our values and the spirit of Udemy.

    The complete list of restricted topics is below:

    • The content cannot be or contain any of the following:
    • Sexually explicit
    • Making, handling or using weapons
    • Violence
    • Hate speech
    • Enabling illegal behavior
    • Intentionally misleading, deceiving, demeaning, or harmful to any party
    • Offensive or otherwise inappropriate

    The content can also not be copyrighted/trademarked by another party or licensed through PLR (Private Label Rights, which are courses you’ve purchased from someone else)

    We reserve the right to add to and modify this list. If you see a topic that you believe should not be on the platform, please email policy@udemy.com.

    Read Article
  • Course Landing Page: Rules and Guidelines

    The Course Landing Page includes the title, subtitle, course summary, instructor bio and course goals. This is where instructors provide information to help potential students decide whether the course is right for them. Click here to learn how to build a great Course Landing Page.

    Don’t engage in misleading marketing messages; if a student has a bad learning experience because of a bad fit with the course, it can result in bad reviews and low engagement. Don’t include coupon codes or external links (except in the designated links field of the instructor bio) either.

    Instructor – Detailed Guidelines

    Udemy strictly prohibits the following in any sections of the course landing page:

    • Misleading marketing messages
    • Coupon codes or references to coupon codes
    • External links (except in the designated links field of the Instructor Bio)

    Referring to your other Udemy courses is allowed only when it helps you be more transparent to students. For example, if you have a large course A, and a smaller course B that covers a portion of what you cover in A, then it’s good to let students know this in the Course Landing Page or Promo Video. Don’t use this as an opportunity to sell your other course, but to let students know so they can make an informed decision.

    When an instructor is clearly going against the spirit of Udemy policies, in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates), it will be considered a violation of our policies.

    Escalation Policy

    Learn what happens when there is a violation of our policies here.

    Read Article
  • Promotional Emails: Rules and Guidelines

    Promotional Emails are meant to let students of one course know about other Udemy courses by the same instructor. They’re meant for only you to send to only your students and may only include information about your courses. Please don’t take the marketing of other courses by other instructors into your hands, because this will hurt your relationship with students who will mark you (and us!) as spam. Click here to learn how to use Promotional Emails well.

    Instructors – Detailed Guidelines

    • You may send only two Promotional Emails per course per month.
    • You may only send Promotional Emails from courses where you are a visible instructor.
    • You may not include any external links or references to external links in your Promotional Emails. This includes, but is not limited to, links to YouTube, other course platforms, any pages that ask for money or personal information, and your own website.
    • You may not ask for or post personal information about students.

    When an instructor is clearly going against the spirit of Udemy policies in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates) it will be considered a violation of our policies.

    Escalation Policy

    Learn what happens when there is a violation of our policies here.

    Read Article
  • Coupons: Rules and Guidelines

    Coupons allow instructors to promote their Udemy courses to students on and off the platform. Coupons are allowed only in promotional emails and the Bonus Lecture. They cannot be used anywhere else on the Udemy platform, because once students enter a course, they expect a safe learning environment where they will not be “sold” to.

    Instructor – Detailed Guidelines

    • You may send coupon codes only:
      • via Promotional Emails or
      • to your own audience via email or social media
    • You may post coupon codes in the Group Document of Studio U, but you may not include coupons in the Studio newsfeed or in the Udemy Instructor Club.
    • You may not include coupon codes in any of the following:
      • Announcements
      • Anywhere on the course landing page
      • Course material (excluding bonus lecture)
      • Direct Messages to students
      • Course Discussions

    When an instructor is clearly going against the spirit of Udemy policies in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates) it will be considered a violation of our policies.

    Escalation Policy

    Learn what happens when there is a violation of our policies here.

    Read Article
  • Marketing Tools: Rules and Guidelines

    Udemy offers marketing tools so that instructors can market only their Udemy courses to their students. Other than the Bonus Lecture, there is no space where you can market other related products to students.

    The marketing tools Udemy offers are:

    • Course Landing Page to communicate the value of the course
    • Coupons to promote the instructor’s other Udemy courses to students outside of the platform
    • Promotional Emails: to market the instructor’s other Udemy courses to their students
    • Bonus Lecture to market other courses and related products to students

    These tools are meant to help the instructor engage their audience outside of Udemy with their Udemy courses. They also help the students of one course discover other great Udemy courses by the same instructor. They are not meant for instructors to market courses not created by them, or any other products to Udemy students.

    Remember, when instructors do this, the whole community loses out on having a common pool of engaged students who want to learn. Students are either driven off the platform, or they unsubscribe and disengage from the platform because they feel like they’re being sold to.

    What are Marketing Tools?

    • Promotional Emails: These are used to let students of one course know about other Udemy courses by the same instructor. They’re meant for you to send to only your students, and may only include information about your courses. Please don’t take the marketing of other courses by other instructors into your hands, because this will hurt your relationship with students who will mark you (and us!) as spam.
      • Learn how our top instructors use Promotional Emails effectively here.
      • Get detailed guidelines on what instructors can and cannot do with Promotional Emails here.
    • Coupons: These allow instructors to promote their Udemy courses to students on and off the platform. Coupons are allowed only in promotional emails and the bonus lecture. They cannot be used anywhere else on the Udemy platform, because once students enter a course, they expect a safe learning environment where they will not be sold to.
      • Learn how to create Coupons here.
      • Get detailed guidelines on what instructors can and cannot do with coupons by clicking here.
    • Course Landing Page: The landing page includes the title and subtitle, course summary, instructor bio and course goals. Instructors use this space to help potential students decide whether the course is right for them. Don’t engage in marketing other courses or products to students or provide misleading marketing messages.
      • Learn how to create effective Course Landing Pages here.
      • Get detailed guidelines on what instructors can and cannot do with Course Landing Pages here.
    • Bonus Lecture: The last lecture of the course, after the concluding lecture, is called the Bonus Lecture. Instructors can add a Bonus Lecture to market other Udemy courses and products to students, and to inform students of material that is provided beyond the course. Get detailed guidelines on what instructors can and cannot do with Bonus Lectures here.

    Escalation Policy

    Learn what happens when there is a violation of our policies here.

    Read Article
  • Questions: Rules and Guidelines

    Questions serves as a forum where students can engage each other and the instructor in conversations about the course content, and instructors can reinforce material that has been covered within the course. Click here to learn how to use Questions well.

    Instructors – Detailed Guidelines

    • DO encourage your students to interact with each other.
    • DO answer questions politely and in a timely manner.
    • DON’T post rude, aggressive, or threatening comments.
    • DON’T use Questions for promotion; posting coupon codes, promotional external links, links to other Udemy courses, any sort of marketing messages or references to the same are prohibited.
    • DON’T ask for or post personal information about students.

    Students – Detailed Guidelines

    • DO ask and answer questions politely.
    • DO engage in discussions with students and the instructor.
    • DON’T post rude, aggressive, or threatening comments.

    When an instructor is clearly going against the spirit of Udemy policies in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates) it will be considered a violation of our policies.

    Escalation Policy

    Learn what happens when there is a violation of our policies here.

    Read Article
  • Direct Messages: Rules and Guidelines

    Direct Messaging is a tool that students use to ask the instructor any questions about the course content. This is a tool that students and instructors can use to ask and answer questions about the course content, and for instructors to use to get dedicated feedback on the course. This is meant for 1:1 learning and feedback, not to promote or market to students. Click here to learn how to use Direct Messaging well.

    Instructors – Detailed Guidelines

    • DO answer questions politely and in a timely manner.
    • DON’T send rude, aggressive, or threatening messages to your students.
    • DON’T use Direct Messaging for mass-messaging students about promotions; the use of coupons, external links, marketing messages or references to the same are prohibited. We understand that students can reach out with questions or requests, and it is important for instructors to be responsive. When students reach out with specific questions, you can feel free to answer them and direct them to appropriate resources. However, this is where we will take context into account.
      • For example, if an instructor is encouraging students within the course to send them Direct Messages asking for coupons, then it is considered a violation of our policies when an instructor provides the coupon code through Direct Messaging.
      • On the other hand, if a student reaches out with a question about additional material, it is not a violation if the instructor sends a link to their website where there is more information.
    • DON’T ask for or post personal information about students.

    Students – Detailed Guidelines

    • DO ask instructors questions politely, if you’d prefer not to participate in public course discussions.
    • DON’T send rude, aggressive, or threatening messages to instructors.
    • DON’T use Direct Messaging to spam or request free coupons or other material unrelated to the course.

    When an instructor is clearly going against the spirit of Udemy policies in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates) it will be considered a violation of our policies.

    Escalation Policy

    Learn what happens when there is a violation of our policies here.

    Read Article
  • Announcements: Rules and Guidelines

    Announcements are used exclusively for educational content that supplements the course material. While instructors can include links to free, relevant educational content, it should not be used for any kind of marketing or promotions. Click here to learn how our top instructors use Announcements well.

    Instructors – Detailed Guidelines

    • You may send only four Announcements per course per month to students enrolled in the course.
    • You may only include information relevant to your course topic.
    • You may include educational external links, as long as it doesn’t require students to provide personal information to you, the instructor. Linking to reputable third party sites that keep student information secure (e.g., Amazon, or sites that require signing up through Google, Twitter etc.) are allowed. If there is a link that you’re unsure about using, send us an email to policy@udemy.com, and we’ll be happy to look into it.

    • You may not include links or references to other Udemy courses (yours or other instructors).
    • You may not include links or references to paid content off Udemy.
    • You may not include links or references to any sites that request money or personal information from students.
    • You may not include links or references to affiliate links.
    • You may not ask for or post personal information about students.

    When an instructor is clearly going against the spirit of Udemy policies in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates) it will be considered a violation of our policies.

    Escalation Policy

    Learn what happens when there is a violation of our policies here.

    Read Article
  • Communication Tools: Rules and Guidelines

    Udemy provides a variety of ways for instructors and students to communicate with each other. These tools also help instructors engage with students and answer questions about the course.

    These tools are meant to increase student engagement with the course content. They are not meant to be used to market or sell to the Udemy community. We provide separate marketing tools that instructors can use for this purpose.

    When our instructors misuse communication tools, it causes students to unsubscribe and disengage from the platform, which hurts the entire community.

    What are Communication Tools?

    • Announcements: These are used exclusively by instructors to provide educational content that supplements the course material. While instructors can include links to free, relevant educational content, it should not be used for any kind of marketing or promotions.
      • Learn how our top instructors use Announcements effectively here.
      • Get detailed guidelines on what instructors can and cannot do with Announcements here.
    • Direct Messaging: Students and instructors can use this tool to ask and answer questions about the course content. It is meant for 1:1 learning and for getting dedicated feedback about the course, not to promote or market to students.
      • Learn how to use Direct Messaging effectively here.
      • Get detailed guidelines on what instructors can and cannot do with Direct Messaging here.
    • Q&A: This tool serves as a forum where students can engage each other and the instructor in conversations about the course content. In addition, instructors can reinforce material that has been covered within the course. It is again, not to be used to promote or market to students.
      • Learn how to use the instructor Q&A dashboard here.
      • Get detailed information and advice on how to effectively answer student questions here.

    Escalation Policy

    Learn what happens when there is a violation of our policies here.

    Read Article
  • Trust and Safety at Udemy

    Every day, thousands of minutes of life-changing content are consumed on Udemy. This is made possible by instructors who are passionate about teaching and students who are dedicated to learning. Udemy is founded on core values centered around this exchange of knowledge. We are committed to empowering highly knowledgeable everyday experts to provide an amazing learning experience for a global community of students.

    It is up to all of us here at Udemy to live these values: instructors, students, and the Udemy team. When we live these values, we continue to create a thriving, sustainable marketplace where anyone can truly learn anything online — and have a great time doing it.

    Who Forms our Community?

    Students 
    – Our students come to Udemy to have an engaging learning experience where they have access to a huge variety of topics from experts who practice these skills on a daily basis.

    Instructors – Our instructors are an inspiring bunch who love to teach. They come to Udemy because of the opportunity to impact millions of students across the world, and for access to the tools, platform, and coaching that enables them to create high-quality courses.

    What are the Ground-Rules?

    1) Don’t spam

    Students come to Udemy to have a safe and engaging learning experience and instructors teach for the love of sharing knowledge. Instructors: Once you’re on the Udemy platform, don’t try to sell other products or spam each other with requests and offers.

    2) Don’t game the system

    • For instructors: Don’t direct Udemy students away from the Udemy platform, push the envelope on what is and is not allowed, or search for loopholes in policies. We want our community of students to grow, as does every other instructor. When you game the system, the whole community loses out on having a common pool of engaged students who want to learn.
    • For students: Don’t harass instructors, ask for free coupons, or offer reviews in exchange for things. The community relies on a healthy interaction between students and instructors, as well as honest student feedback to understand which courses are right for them.


    3) Keep it professional

    Our instructors actively collaborate and communicate with each other, and students and instructors have healthy and vibrant discussions through the course-taking experience. We ask that, in connection with those relationships, you are respectful, honest, and considerate with students, instructors, and Udemy staff. Be a positive member of the Udemy community. Never ask for personal information, or post unoriginal content as your own.


    4) If you see something, say something

    If anything you see or experience ever seems like a violation, or you are unsure about a policy, just let us know by emailing policy@udemy.com. Someone on our team will review every report, answer your questions, and determine whether there has been a violation of our policies.

    We’re here to help you understand our policies and be successful on Udemy.

    What Happens When There is a Violation of our Policies?

    Our students and instructors are typically good, responsible members of the community. We understand that everyone makes mistakes, and sometimes, you just don’t know what is okay and not okay. That’s why, the first time there is a violation, you will only receive a warning. We will provide resources to help you understand our policies, and learn how to work successfully on Udemy. We’re also happy to speak with you directly to help you better understand what is okay and not okay.

    But we do expect you to be proactive about understanding and following Udemy policies. If we see another violation of any of our policies, there will be more severe consequences in the form of “strikes.” Each strike is recorded in our system, and instructors who repeatedly violate policies will eventually be removed from the Udemy platform.

    Strike 0  Warning

    Strike 1 → Suspension of announcement and direct messaging privileges for a month

    Strike 2 → Courses blocked from active promotions for a month + suspension of announcement and direct messaging privileges for a month

    Strike 3 → Courses blocked from new enrollments for a month + suspension of announcement and direct messaging privileges for a month

    Strike 4 → Instructor banned from access to Udemy and courses unlisted from the Udemy platform

    These strikes apply at a course level. So if another instructor on the course has a violation, all instructors associated with the course will see the features disabled for that course.

    Please note that we reserve the right to escalate strikes based on the severity of the violation. We will re-evaluate the strikes on an account on a six month rolling basis.

    Read Article
  • Course Material: Rules and Guidelines

    The course material is the actual content of the course and includes:

    • Section/lecture titles
    • Videos or other lecture types
    • Resources
    • Quizzes

    The course needs to meet our detailed list of quality review guidelines in order to be available in the marketplace. If we find that a course in the marketplace does not meet our quality review guidelines, we reserve the right to re-review the course.

    You may add multiple instructors to a course when they help create, develop, teach or manage the course. It is not an option that should be used simply to augment marketing capabilities and reach more students. For detailed guidelines on when to add other instructors to your course, click here.

    The course material is meant to help students learn within a safe environment. It is not meant to be used for instructors to market or sell to students in any way or form. If this happens, it results in students feeling distrustful because they’re being sold to when they want to learn. To learn how to create a great course, click here.

    Instructor – Detailed Guidelines

    • The course material needs to meet our quality review guidelines and may only include information relevant to your course topic.
    • You may include your website, social media profiles, or contact information as a small watermark on your video throughout the lecture or briefly at the beginning or end of a lecture. Learn more about the specifics in this article.
    • You may not include links to paid content off Udemy. The only exception is you’re providing access to a tool/product that is part of the Course Requirements, which is stated in the Course Landing Page.
    • You may not post personal information about students.
    • You may not include affiliate links.
    • You may not include coupon codes, links or promotional references to any Udemy courses.
    • When adding an external link to your course that requests students to pay or provide personal information, please use the following guidelines to decide where you can include the link.

    When it comes to deciding whether the link is relevant to the course or not, we will take context into account. This is where the spirit of the policy matters, so unless you can prove to our team that this material provides value to your students within the course, please don’t include it!

    When an instructor is clearly going against the spirit of Udemy policies in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates) it will be considered a violation of our policies.

    Escalation Policy

    Learn what happens when there is a violation of our policies here.

    Read Article
  • Bonus Lecture: Rules and Guidelines

    A bonus lecture is the last lecture of the course, typically after the concluding lecture. You can use this space to market your other courses and products to students and to inform your students of additional material that you provide beyond the course. It is considered to be a marketing tool.

    Instructor – Detailed Guidelines

    • DO feel free to include coupon codes or links to other Udemy courses, external links to your website/blog, or other supplementary products (e.g., books) that will be relevant to students.
    • DO name the lecture as “Bonus Lecture: XXX” where XXX describes the type of bonus you’re providing.
    • DON’T provide free previews of the bonus lecture.
    • DON’T refer to the bonus lecture when using any of our communication tools. It is considered to be a marketing tool and will be treated the same as coupon codes, promotional announcements, etc.

    When an instructor is clearly going against the spirit of Udemy policies in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates) it will be considered a violation of our policies.

    Escalation Policy

    Learn what happens when there is a violation of our policies here.

    Read Article
  • Co-Instructor Relationships: Rules and Guidelines

    A Udemy course may have more than one instructor who plays a role in creating and managing the course. This article is intended to guide instructors considering this option toward positive use cases (e.g., co-developing a course can be a great way to add expertise and a fresh perspective) while avoiding problematic use cases (e.g., using the co-instructor feature purely as a way to game Udemy's generous 97% revenue share on instructor promotion sales).

    We frequently see three main reasons why instructors buddy-up on Udemy:

    1. They’re looking for support with course creation, development and production
    2. They’re looking for help teaching or managing the course (e.g., responding to discussions etc.)
    3. They’re looking to exploit Udemy marketing tools to share each other's student base

    In short, we’re big fans of #1 and #2, and Udemy’s policy is intended only to address cases where the only motivation is #3.

    Udemy Policy on Co-Instructors

    We’re always on the hunt for new ways to leverage our instructors’ innovation by providing instructors with creative freedom - whether it is to find new ways of creating great content or tapping into each other’s expertise to grow their business. As with all tools and features, the purpose is to use them to benefit both students and other fellow instructors.  However at times, these same tools are abused in order to to circumvent marketplace policies on Course Announcements and other tools we provide.

    Here are a Few Quick Rules of Thumb to Steer you in the Right Direction:

    • DO be co-instructors if each individual is bringing in unique expertise in the form of course creation, development, production, teaching or managing the course.
    • DO make co-instructors visible on the course if they’re the ones actually appearing in the course videos and/or engaging with students. At least one of the visible instructors on the course, should be the person students are learning from and interacting with.
    • DON’T be co-instructors with the primary goal of exploiting Udemy’s marketing tools or sharing each other’s student base.
      • For example, if an instructor wants to pair up with you after you’ve published your course just to market to one another’s students, this is against Udemy policies. Remember, if you’re actually interested in marketing each other’s courses, you can do so by becoming an Affiliate.
      • If on the other hand, you want to co-develop or co-manage a course together right from the beginning, that’s exactly why we enable courses to have multiple instructors, and is totally fine.

    Remember, abuse of co-instructor relationships impacts everyone. When instructors try to augment their marketing capabilities in this way, we’ve seen a negative impact on students - for every 10 students who enroll into their courses, ~20 students unsubscribe from their Course Announcements. Instructors also see unsubscribe rates on their emails that are 5X the marketplace average. This hurts all instructors in the marketplace, because these students unsubscribe not just from one instructor’s announcements, but from all Udemy emails.

    When we see cases where an instructor is clearly going against the spirit of Udemy policies in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates due to co-instructor behavior) it will be considered a violation of our policies.

    Everyone makes mistakes, so most first violations will result in a warning. Subsequent violations may result in loss of access to product features (e.g., Course Announcements), account suspension, or in rare cases, account termination.

    Remember, if you are planning to add a co-instructor to your course, we recommend that it be someone whom you know and trust. Please take extra care and consideration if you are splitting revenue with or giving editing rights to a co-instructor. Keep in mind that Udemy’s contractual relationship is strictly between Udemy and each of the instructors.  Any co-instructor business agreements related to a course remains exclusively between the co-instructors.

    Read Article
  • Studio U Code of Conduct

    Studio U is the place to interact with fellow instructors and get support from a global network of colleagues creating an online course, just like you.

    This Code of Conduct exists to ensure instructors from around the globe with different backgrounds, skills, and needs, can safely come together to help create courses in Studio U. These guidelines are a part of our general community policy, which can be found here.

    What Belongs:

    Share: Inspire us with your story. Share your experience and give others the opportunity to learn from your challenges and triumphs.

    Support: Crowdsource advice, overcome roadblocks, and support each other.

    Connect: Collaborate, create, and connect with peers. Creating courses is better together.

    Use these standardized hashtags in your posts to make them more discoverable:

        • #InstructorTip - General tips/best practices from fellow instructors.
        • #Audio - Audio equipment, DIY sound studio, your recording studio
        • #Video - Camera equipment, video editing help, software options
        • #Marketing - Building an audience, early marketing strategy

    UDEMY OFFICIAL hashtags to be used by Udemy employees only:

        • #UdemyInsider - Policy changes, feature releases, and big announcements
        • #BugReport - Updates on a bug and its status
        • #pinned - All pinned posts

    What’s Misplaced:

    Post-publish topics: Course marketing, reviews, and general Udemy discussions are better suited to the Udemy Instructor Club—a separate community for Published Udemy instructors.

    Bugs and technical issues: If Udemy needs to fix something, or you need help with a technical or individual account issue, please contact our Support Team.

    Keep it Clean:

    Profanity or Personal Attacks: We are a supportive community and do not tolerate any mistreatment of fellow community members, instructors, or Udemy moderators. Please keep it professional.

    Coupons or Promotion: We do not allow solicitation, course promotion, or coupon sharing in the communities. If you are a published instructor and would like to share a free coupon, please use the Coupon Document that is listed in the Udemy Instructor Club group's description.

    Piracy or DMCA reports: If you find your content on the Udemy site without your permission, please email copyright@udemy.com with the information listed here. If you find your Udemy content hosted on a pirate site, please submit a takedown request following these instructions.

    If your post goes against our rules and we decide to delete it, we will give you a warning.  Warning(s) may lead to removal from the community.  

    Help us out! Here’s how to report a thread on Facebook:

    STUDIO.png

    Meet the Community Team!

    • Sarah Sherman manages the Studio U and the Udemy Instructor Club. You’ll see her commenting on posts daily, and you should feel free to tag her with any questions.
    • Susan Gichuhi is a community administrator. She helps answer FAQs.
    • Drew Ricafrente and Eugene Mojica are our group administrators. They admit new members to the group.

     

     

     

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  • External Links in Announcements

    The Policy: Announcements (as opposed to Promotional Emails) are your way to share valuable learning material with your students. External links are allowed in Announcements, but must contain free educational content only (i.e., non-promotional). You may not direct students from Udemy to other promotional sites where they then would receive coupon codes, be asked to submit an email address before accessing course content, or be prompted to make an off-site purchase of a Udemy course. 

    The Warning Message: External links in your Announcements must provide free educational content and may not prompt students to make a purchase or provide personal details.
    Please confirm that this is the case or remove the link before proceeding.

    • Why it appears: This warning will appear if our system detects any external links or partial links in your announcements. As our system cannot distinguish between an educational link and a non-educational link, this warning will appear as a reminder even if your link is educational.  
    • What to do next: Double check your content. 
      • If your link does NOT lead to free educational content (i.e., it is actually promotional in nature), please remove the link and then proceed. If we find that your announcements violate this policy, you run the risk of having your messaging privileges suspended and/or having your course removed from the site, as per Udemy’s Community Guidelines.  
      • If your link does lead to educational content, and you believe you received this warning in error, you do not need to edit your text and may proceed.​



    Everyone makes mistakes (hence the need for the warning!), but repeated violations of this policy or others may result in feature or account suspension, and eventually the removal of your course from the marketplace as per Udemy’s Community Guidelines. This is a partnership, so if you have any questions at all or if you see something that runs afoul of these guidelines, please let us know by emailing instructorsupport@udemy.com

    Read Article
  • Course Reviews: Rules and Guidelines

    Course Reviews are critical in helping students understand whether a course is the right fit for them and are an invaluable sources of feedback for instructors. These reviews need to reflect the authentic opinion of students in order to be useful. Reviews always need to be honest, respectful and helpful.

    Misuse of Reviews
    Reviews that are deemed to be fake, dishonest, or misleading in any way can result in a poor experience for students and will be removed.

    Detailed Guidelines

    • Reviews that violate Udemy’s Terms of Use are prohibited.
    • Reviews that contain any language that is rude, hateful, or aggressive are prohibited.
    • Reviews that are unrelated to the course or course topic are prohibited.
    • Reviews deemed to be fake, fraudulent, offensive, or misleading are prohibited.
    • Instructors are not permitted to solicit reviews in exchange for products or services (e.g., free e-books, free coaching, free software or web hosting).
    • Instructors are not permitted to specify any detail or information that they would like a student to write in a review.
    • Instructors are not permitted to trade reviews with other instructors.
    • Instructors must decline any offer from a student to provide a positive review in exchange for goods or services.

    Removal of Course Reviews

    Occasionally a student may write a review that does not follow Udemy’s review guidelines. Reviews that are disrespectful, offensive, or unrelated to the course can harm the instructor’s experience as well as the Udemy community and may be removed. However, reviews that simply include negative commentary about the course (and do not violate any review guidelines) can provide valuable feedback for instructors and, therefore, will not be removed.

    Instructors may request that Udemy investigate any review that meets one or more of the following criteria:

    • Violates Udemy’s Terms of Use in any way.
    • Contains language that is rude, hateful, or aggressive.
    • Is fake, fraudulent, offensive, spammy, or misleading.
    • Is unrelated to the course or course material.

    Udemy will remove a student review only if it meets one or more of the criteria above.

    Udemy will not remove a review simply because it has one or more of the following:

    • Negative commentary about the course or course content.
    • Negative commentary about the instructor’s teaching style or delivery.
    • Low number rating.
    • Suggestions on how to improve the course.
    • When Udemy declines a review removal request, this represents a final decision and the instructor may not resubmit the review for reconsideration.

    If you believe that a review of your course fits the removal criteria above, you should request an investigation through policy@udemy.com

    We have an automated system that evaluates every review submitted to a course. Reviews that our system flags as inauthentic will not be posted.

    When an instructor is clearly going against the spirit of Udemy policies in an attempt to game the system or if we see a severe negative impact on the student experience (high unsubscribe rates or refund rates) it will be considered a violation of our policies.

    Escalation Policy
    Learn what happens when there is a violation of our policies here.

    Read Article
  • How Does Udemy Protect my Content?

    We understand how valuable your content is and are committed to helping you protect it.

    Udemy employs anti-piracy technology, including encoding videos using a proprietary player and attaching a Udemy watermark to all videos. This is why, when you load a video to Udemy, there is both uploading AND "processing" time, because we are encoding your videos to make them difficult to steal.

    For a motivated Pirate, however, any content that appears on a computer screen is vulnerable to theft.  This is unavoidable and a problem across the industry.  Giants like Netflix, Youtube, Amazon, etc. all have the same issue, and as an industry, we continue to work on new technology solutions to limit Piracy.

    Because pirating techniques currently outpace protection, we hired a company who is specifically dedicated to enforcing the DMCA laws on your behalf and target violating individuals, hosting sites, and DNS servers in an attempt to get any unauthorized content removed. This company, PiraShield, employs a team of professionals trained in DMCA law to go after piracy issues you bring to us.  For more info on PiraShield, feel free to take a look at their site: https://pirashield.com/

    Unfortunately, because of the nature of piracy, many of these sites operate outside the law and are very difficult to get shut down, despite the best efforts of our team.  Not every country has copyright laws and some pirate sites ignore lawful notices they are sent. However, when we do send PiraShield after pirated Udemy courses, we are successful many times.   

     

    Read Article
  • Can I Use Content That May Have a Copyright?

    If you think that the material that you are using might be infringing upon somebody else's idea or content, we would suggest not including it in your course. The easiest way to check whether it is ok for you to use somebody else's content in your course is to contact them directly and ask for their permission. 

    Ultimately, Udemy cannot advise on any copyright issue and takes no responsibility for the material that you place on our platform. Remember that you retain the rights to all of the content that you place on Udemy and that we are simply the platform through which you deliver that material. 
    Read Article
  • How do I Report a Udemy Course Infringing my Copyright?

    UDEMY COPYRIGHT POLICY


    Reporting Claims of Copyright Infringement:
    Udemy takes claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from www.udemy.com (the "Website") infringe your copyright, you may request removal of those materials (or access to them) from the Website by submitting written notification to copyright@udemy.com.

    In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) ("DMCA"), the written notice (the "DMCA Notice") must include substantially the following:

    • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
    • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
    • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Udemy to locate the material (i.e., the URL of the webpage containing the material).
    • Information reasonably sufficient to permit Udemy to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted.
    • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
    • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

    If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.

    Please be aware that if you knowingly materially misrepresent that material or activity on the Website is infringing your copyright, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.

     

    Counter-Notification Procedures:

    If you believe that material you posted on the Website was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us (a "Counter-Notice") by submitting written notification to copyright@udemy.com. Pursuant to the DMCA, the Counter-Notice must include substantially the following:

    • Your name, address, and telephone number.
    • Identification of the material that has been removed or to which access has been disabled and the location (URL) at which the material appeared before it was removed or access to it was disabled.
    • A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
    • A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, for any judicial district in which Udemy may be found, and that you will accept service of process from the person who sent us the takedown notice or an agent of such person.
    • Your physical or electronic signature.

    The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten business days of receiving the copy of your Counter-Notice.
    Please be aware that if you knowingly materially misrepresent that material or activity on the Website was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.


    Repeat Infringers:
    It is Udemy’s policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.

    Read Article
  • What Should I do if I Find a Course on a Pirate Site?

    Udemy employs anti-piracy technology, including encoding videos using a proprietary player and attaching a Udemy watermark to all videos. This is why, when you load a video to Udemy, there is both uploading AND "processing" time, because we are encoding your videos to make them difficult to steal.

    But for a motivated pirate, any content that appears on a computer screen is vulnerable to theft.  This is unavoidable and a problem across the industry.  Giants like Netflix, Youtube, Amazon, etc. all have the same issue, and as an industry, we continue to work on new technology solutions to limit piracy.

    Because pirating techniques currently outpaces protection, we hired a company who is specifically dedicated to enforcing the DMCA laws on your behalf and target violating individuals, hosting sites, and DNS servers in an attempt to get any unauthorized content removed. This company, PiraShield, employs a team of professionals trained in DMCA law to go after piracy issues you bring to us.  For more info on PiraShield, feel free to take a look at their site: https://pirashield.com/

    If you find your course on a pirate site, please submit a takedown request directly to PiraShield using this form and make sure you submit the following:

    • Your full name
    • Your email address
    • The specific URL where your unauthorized content is being hosted 
    • The URL for your course on Udemy
    • Check the box with the following statement: "I confirm that I am the copyright holder and/or creator of this course and have not provided permission for this site to offer my course."

    Please note that because of the nature of piracy, many of these sites operate outside the law and are very difficult to get shut down, despite the best efforts of our team.  Not every country has copyright laws and some pirate sites ignore lawful notices they are sent. That being said, PiraShield will do its very best to try and get your content removed from the reported site. 

    Note:  If you are looking for information on Copyright rather than Piracy (meaning your content is illegally hosted on Udemy) Please follow the instructions in this article: How do I report a Udemy Course Infringing on My Copyright

     

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