• How to Schedule a Learning Calendar Event

    Learning events are a great way to keep you on track with your learning goals and remind you when to resume your courses. This article outlines how to schedule or cancel learning calendar events while accessing Udemy on a browser.

    How to schedule a learning event

    To schedule a learning event, while accessing your Udemy account on a browser, simply follow the steps below.

    1. After logging in to your Udemy account, access the Learning tools page.

    2. Click on Schedule learning time to create your event. Then, follow the instructions to create your event. 

    3. You will then be prompted to save your event. Click on one of the options to save the event to your calendar. When you are finished, click Done. 

    How to view, edit, or cancel an event

    Once your events have been created, you will be able to view them on the Learning tools page. If you wish to edit, cancel, or sync your event with your calendar again, click on the three dots in the top right corner of each reminder and make the applicable selection.

    learning_reminders_edit_functions.png

    How to schedule learning events for labs

    You can also schedule learning events for any labs you’re taking. 

    • Learn more about labs and how to access them.
    • Please note: as of December 5th, 2023, labs and assessments are only available to learners who were enrolled in the Personal Plan subscription prior to this date.

    To schedule a learning event for a lab, follow the steps below:

    1. After selecting a specific lab, click Schedule learning. 

    2. Follow the instructions to schedule a learning event and add it to your calendar.

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  • How to Leave and Edit a Course Rating

    Rating your experience in a course is an easy way to give instructors feedback on how to improve their content and to help potential students select the right course. You can leave a review after starting the course and you will always have the ability to edit or delete it. This article outlines how you can leave or edit a review while taking your course on a laptop or computer. 

    Please note:

    • Currently, ratings cannot be submitted or edited while taking your course on the Udemy mobile app.
    • Learners cannot submit ratings for courses they are taking through our Personal Plan subscription.

    Instructor responses

    Instructors can publicly respond to your review in case they want to thank you for your opinion, clarify any questions or concerns you raised, or let you know that they’ve made changes to improve the course based on your input. If you update your review following an instructor's response, only your updated review will be visible to other students (the instructor's response will be removed).

    How to leave a review

    There are three places you can go to leave a review while accessing your course on a laptop or desktop.

    1. From the course cards on your My learning page.
    2. In the course player by clicking on Leave a rating.
    3. With the in-course prompt: while viewing the course you will be prompted to leave a review three times (beginning, middle, and end).

    All of these reviews will be visible to the instructor and other students, but if you update your review, only your latest changes will be visible. If you do not wish to leave a review when you’re prompted, you can click on “Ask Me Later”.
    Don’t worry, if you change your mind as you continue through the course, you will be prompted again to update your review.
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    What to include in your review

    Whether you decide to leave a review after you’ve been prompted, or you initiate the review yourself, the process is the same.

    1. After clicking on Leave a rating, select how many stars you wish to leave in the rating (half-stars are supported for ratings above 1 star).
    2. Leave a detailed review explaining your experiences.
    3. Provide additional feedback if you wish by answering the questions regarding the course’s attributes.
    4. Click Save and Exit to submit your rating.

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    After you publish your review, you can quickly let your friends, relatives or co-workers know about the course by clicking on the social media links on the page.

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    How to edit or delete a review

    You can change your course review at any time from the course player.

    1. Click the ellipses at the top right-hand corner of the page.
    2. Next, click Edit your rating.
    3. Make the desired changes.
    4. Click Save and Exit to finalize your edits.

    If you would like to delete your review, however, click "Delete".

    Your review will be visible to students who are unenrolled in the course. If you would like to see your review, as it appears to new students, log out of your Udemy account and search for the course in the marketplace.

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    Tips for writing a good review

    Here are a few things you should keep in mind when writing a review for a course:

    Tell us why. In addition to leaving a star rating, please share your thoughts.  Your opinion about the course is valuable to other students, but when just a star rating is left, it’s difficult for other students to understand why you left that rating you did.   

    Be specific. Specificity helps other students determine if the course is the right for them.  Are there any areas of improvement?  Did the course meet your expectations? What are your favorite parts of the course so far?   

    And Be Honest!  Reviews are one of the most important features that students consider before enrolling in a course.  However, reviews are only valuable if you’re honest about how you feel about the course.  As long as you share your sentiment in a respectful manner, your feedback is valuable and helpful to the marketplace.

    Review guidelines

    Not all reviews are considered appropriate. Please read through our rules and guidelines for more information.

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  • Finding Courses With Subtitles

    If you’re looking for courses that feature subtitles, this article outlines how you can locate them, and see which type of subtitles they include. Most subtitles are available in the course's spoken language, but some courses also offer subtitles in multiple languages.

    Types of subtitles

    To help make course content more accessible to students around the world, Udemy creates auto-generated subtitles for thousands of courses. The auto-generated subtitles are created using speech recognition technology. If a course has auto-generated subtitles available, then “auto-generated” will appear beside the language of the subtitles on the course landing page (see image below).

    We're always working to improve the quality of subtitles on Udemy. If you have any questions or concerns regarding the subtitles, please contact Udemy Support by clicking Contact Us.

    If the instructor has also uploaded subtitles to their course, this will also be indicated on the course landing page.

    subtitles_clp.png

    Searching for courses with subtitles

    To find courses in the marketplace that have subtitles added to the lecture videos, follow the steps below:

    1. Select a course category at the top left of the marketplace page, or enter key terms for the course topic into the search bar.
    2. Scroll down on the left hand side of the page and select the applicable subtitles filter.

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    Requesting subtitles for a course

    If a course you’re viewing doesn’t have any subtitles, and you would like subtitles for the course, please contact our support team to check on the status of the subtitles.

    If you are deaf or hard of hearing, and require subtitles to take the course, please contact Udemy Support by clicking Contact Us. We will do our best to accommodate these requests.

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  • Archiving a Course

    This article explains how to organize your learning experience by archiving a course. Archiving moves a course from All Courses to the Archived page of your account, but does not prevent you from accessing it in the future.  

    Please note: 

    Table of contents

    How to archive a course from the course player

    1. Click on the ellipses (the three vertical dots) at the top right hand of the course player

    2. Next, click Archive this Course from the dropdown menu

    The archived course will now appear on the Archived page of My learning. 

    archive_from_the_player.jpg

    How to archive a course from the All Courses page

    You can also quickly archive courses from your All Courses page.

    1. Navigate to the All Courses page in your account.

    2. Click on the vertical ellipses on the course card.

    3. Click Archive.

    The archived course will appear on the Archived page.archive_from_the_all_courses_page.jpg


    How to unarchive a course

    If you wish to unarchive a course and return it to your All Courses page, simply do the following:

    1. Navigate to the Archived page in your account.

    2. Click on the vertical ellipses on the course card.

    3. Click Unarchive.

    The course will be returned to your All Courses page.

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    How to find a missing course

    If you are having trouble finding a missing course, please visit this Help Center Article for additional troubleshooting steps.

     

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