• The Free Course Experience

    Free courses on Udemy offer students a simplified learning experience. This simplified experience limits the features that are available in a free course compared to a paid course. For example, free courses do not offer a certificate of completion, and additional course features like the Q&A and direct messaging are not included in free course enrollments.

    All of these features are available in our paid course offerings. If you want access to these additional features, we recommend enrolling in a paid course (note: students who enroll in paid courses via promotional coupons, our gifting option or Udemy credits will also have access to all the course features).

    If you have enrolled in a free course prior to March 17, 2020 you will retain access to Q&A and your certificate of completion for those free courses only. All new enrollments in free courses on March 17, 2020 and beyond, will not have access to the additional features.

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  • Assignments: Apply Your Knowledge and Improve the Skills You’ve Learned With Udemy!

    Udemy assignments are a great way to apply your knowledge and improve the skills you’ve learned, without exiting the course! If you wish, you can also learn from fellow students by receiving feedback on your assignments, or by sharing your thoughts on theirs.

    Completing an Assignment

    Assignments are posted in the curriculum of the course. Just like lectures, you can begin an assignment by clicking on it in the curriculum accessible from the left hand side in the video player, or on the course dashboard in the Course Content section.

    Please note: currently assignments are not supported on the mobile app. To take and complete an assignment, open the lecture in a desktop or laptop computer.

    Once you have clicked on the assignment you will see the assignment title, and the amount of time the instructor thinks it will take for you to complete it. This will give you a quick indication of whether you have enough time to complete the assignment now, or return to it later. In addition, the assignment feature comes with a “save draft” option, so if you run out of time, you can save what you’ve entered and finish the assignment later. You can begin the assignment by clicking on Start Assignment in the bottom right hand corner of the screen.


    Once you have begun the assignment, you can proceed through each section by clicking on Next at the bottom right of the page, or on the section title at the top.


    Each assignment includes the following sections:


    In the instructions section the instructor will outline what the assignment entails and what you will need to do to complete it. If the instructor has included any additional resources for you to refer to, they will also be included on this page.

    Once you’re ready to complete your assignment, click on Submission at the top of the page, or Next at the bottom right.


    The submission section is where you can enter your answers or add the content (image, code or external link) that the assignment requires. If at any point you want to save your assignment, and return to it at a later time, click on Save Draft at the bottom left hand of the page. What you have completed thus far will be saved.

    Please note that the submission for each question must be 65K characters or less. Images that are to be uploaded to a submission most be smaller than 30 MB in size, and can be in .JPG, .PNG or .BMP file format.

    Once your assignment is finished, you can select whether you want to share it with your fellow students. If you click on the share with my fellow students box, then students will be able to post feedback on your assignment.

    If you have saved your submission as a draft and haven’t submitted it yet, you can return to it at anytime by clicking on Submission at the top.

    If your assignment is finished and you’re ready to submit it to the instructor then click on Submit at the bottom left of the page. Please note: once your assignment has been submitted it cannot be edited.


    To advance from the submission page to the instructor’s example, click on Instructor Example at the top of the page. If you need to review the instructions again, however, then simply click on Instructions at the top left.

    Instructor Example

    On the Instructor Example page you can review the answers or solution the instructor has posted, and compare it to your own.

    If you haven’t submitted your assignment, you can return to it by clicking on Submission at the top, or Add your Answer at the bottom of the page.


    Give Feedback

    Reviewing another student’s work and providing your feedback will likely improve your own understanding of the course. On this page you can provide feedback on the assignments of up to three other students, who have chosen to share their work.

    Completing Your Assignment And Viewing Feedback

    Once you have submitted your assignment, and you have navigated through each section to the Give Feedback page, the assignment will be marked as complete with a gray checkmark.


    Please note that assignments cannot be unmarked as complete.

    After the course instructor or other students post feedback on your assignment (if you have opted to share it with them), you will receive a notification from Udemy. The notification will include a link to the summary page that features the feedback.

    Once feedback has been posted on your assignment, you can also review it at anytime, by returning to the assignment and clicking on Go to Summary at the bottom.



    Commonly Asked Questions

    How can I tell if a course includes assignments?

    If an instructor has included assignments in the course then this will be indicated on the course landing page.

    Do I need to submit the assignment in order to complete the course?

    No. You do not need to submit the assignment in order to complete the course and receive a certificate of completion.

    Is the instructor required to post feedback on my assignment?

    No. While we encourage instructors to engage with students when possible, they are not required to post feedback on your assignment. Just remember that you can also review the instructor’s own answers, examples or solutions for the assignment in the Instructor Example section.

    Can I redo my assignment once I’ve submitted it?

    No. Once an assignment has been submitted to the instructor it cannot be edited or redone. You can, however, go back and review what you submitted as well as the instructor’s solutions.

    Do I need to provide feedback on other student’s assignments?

    No. You’re not required to share your assignment with your fellow students or provide feedback on theirs.  

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  • Practice Test FAQs

    Are you ready to pass the certification exam you’ve been studying for? Find out by testing yourself with Udemy’s new practice test feature. The practice tests provide an entire exam’s worth of questions, enabling you to confirm your mastery and providing you with the confidence you’ll need to take your certification exam.

    The practice test are timed, so you’ll know when you’re taking more time than the official test allows, and at the end of the test you’ll receive a personal breakdown of the questions you answered correctly and incorrectly to help you continually improve. You’ll also be able to see an explanation for each question at the end of the test to help you avoid making the same mistakes when taking the exam.

    Here are some of the frequently asked questions we expect from students regarding this new and exciting feature.

    How will I know which courses offer these exams?

    If a course includes a practice test you will see the banner below posted on the course landing page.

    Note that the courses that have “Practice Tests” in the title only contain practice tests.

    Is there an additional charge to take the practice test?

    No. If a course offers a practice test it will be included in the course purchase. You will not need to pay any additional fee to take the practice test.

    Can I take the practice test more than once?

    Absolutely. Just like our quiz feature, you can go back and retake the practice exam as many times as you wish.

    Once you have completed the exam, the option to “Retake Test”  ” will appear on the right hand side. Just click on that and you can retake the practice test.


    Will I be notified if I take longer than the time allotted to complete the exam?

    Yes. The practice tests include a timer, which is set to match the same amount of time that’s allowed for the official, certifying exam. If you go past the time allotted, the practice test will alert you.

    Do I have to finish the exam once I’ve started it? Or can I pause it and return to the practice test later?

    If you need to leave during the practice test, or decide that you want to work on something else, the feature will automatically pause the exam and the test’s timer. So, when you’re ready to return to the practice test you can resume where you left off!


    How do I submit my answer for the question?

    Once you’ve selected the answer you wish to enter, click on Next at the bottom right of the practice test screen.


    You can also click on the “Mark For Review” button at the bottom left, for questions you would like to take a closer look at after you complete the test.

    Will the practice test show my final score?

    Yes. When you’ve completed the practice test your final score will be posted. In addition, the ratio of correct answers versus incorrect answers you entered will be shown, based on knowledge area. You can also review all your answers by clicking on “Review Questions”.


    Can I review my answers?

    Yes. You can review all the answers you submitted by clicking on “Review Questions” after you’ve completed an exam, and see which questions you got right or wrong. You can also search through them for specific subjects in the exam using the “Knowledge Areas” filter. By clicking on the “All Questions” filter you’ll be able to select the questions you would like to review (correct, incorrect, skipped, marked for review.)


    Do practice test-only courses offer Certificates of Completion?

    No. Currently, courses that only include practice tests, and no other curriculum items like lectures, quizzes etc, do not offer a Certificate of Completion. 

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  • Archiving a Course

    If you wish to organize your All Courses page and remove a course from it, you can quickly do so by archiving it. Archiving a course moves it to the Archived page of your account, but does not prevent you from accessing it.  

    Please note that archiving a course does not grant a refund. For more on our refund policy and how to request one, please click here.

    How to archive a course from the course player

    1. Click on the ellipses (the three vertical dots) at the top right hand of the course player
    2. Next, click Archive this Course from the dropdown menu

    The archived course will now appear on the Archived page of My Courses. 


    How to archive a course from the All Courses page

    You can also quickly archive courses from your All Courses page.

    1. Navigate to the All Courses page in your account
    2. Click on the vertical ellipses on the course card
    3. Click Archive

    The archived course will appear on the Archived page.

    How to unarchive a course

    If you wish to unarchive a course, and return it to your All Courses page, simply do the following:

    1. Navigate to the Archived page in your account
    2. Click on the vertical ellipses on the course card
    3. Click Unarchive

    The course will be returned to your All Courses page.

    Commonly asked questions 

    Does archiving a course submit the course for a refund request?

    No. Archiving a course only removes the course from your All Courses page. For more on our refund policy and how to request one, please click here.

    I can’t find a course I enrolled in and it's not on the Archived page. What else should I do?

    For additional troubleshooting steps on how to find a missing course, please click here. 

    Will archiving a course unsubscribe me from instructor emails about the course? 

    No. Archiving a course will not unsubscribe you from instructor emails about the course. If you'd like to opt-out of these emails, please manually adjust your course email settings.

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  • How to Leave and Edit a Course Review

    Rating your experience in a course is an easy way to give instructors feedback on how to improve and to help potential students select the right course. You can leave a review at anytime after starting the course. After leaving a review, you will always have the ability to edit or delete it.

    Instructors can publicly respond to your review in case they want to thank you for your opinion, clarify any questions or concerns you raised, or let you know that they’ve made changes to improve the course based on your input. If you update your review following an instructor's response, only your updated review will be visible to other students (the instructor response will removed).

    You can also leave feedback on the course by answering the optional questions you’ll be asked when you submit a review or rating.

    How to Leave a Review

    There are three places you can go to leave a review:

    1. From the course cards on your My Courses page.
    2. In the course player by clicking on Leave a rating.
    3. With the in-course prompt: while viewing the course you will be prompted to leave a review three times (beginning, middle, and end).

    All of these reviews will be visible to the instructor and other students, but if you update your review, only your latest changes will be visible. If you do not wish to leave a review when you’re prompted, you can click on “Ask Me Later”.

    Don’t worry, if you change your mind as you continue through the course, you will be prompted again to update your review.

    What to Include in Your Review

    Whether you decide to leave a review after you’ve been prompted, or you initiate the review yourself, the process is the same.

    1. After clicking on Leave a rating, select how many stars you wish to leave in the rating (half-stars are supported for ratings above 1 star).
    2. Leave a detailed review explaining your experiences.
    3. Provide additional feedback if you wish by answering the questions regarding the course’s attributes.
    4. Click Save and Exit to submit your rating.


    After you publish your review, you can quickly let your friends, relatives or co-workers know about the course by clicking on the social media links on the page.

    share_course.pngEdit or Delete a Review

    You can change your course review at any time from the course player.

    1. Click the ellipses at the top right-hand corner of the page.
    2. Next, click Edit your rating.
    3. Make the desired changes.
    4. Click Save and Exit to finalize your edits.

    If you would like to delete your review, however, click "Delete".

    Your review will be visible to students who are unenrolled in the course. If you would like to see your review, as it appears to new students, log out of your Udemy account and search for the course in the marketplace.


    Tips for Writing a Good Review

    Here are a few things you should keep in mind when writing a review for a course:

    Tell us why. In addition to leaving a star rating, please share your thoughts.  Your opinion about the course is valuable to other students, but when just a star rating is left, it’s difficult for other students to understand why you left that rating you did.   

    Be specific. Specificity helps other students determine if the course is the right for them.  Are there any areas of improvement?  Did the course meet your expectations? What are your favorite parts of the course so far?   

    And Be Honest!  Reviews are one of the most important features that students consider before enrolling in a course.  However, reviews are only valuable if you’re honest about how you feel about the course.  As long as you share your sentiment in a respectful manner, your feedback is valuable and helpful to the marketplace.

    Review Guidelines

    Not all reviews are considered appropriate. Please read through our rules and guidelines for more information.

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  • Learning With Coding Exercises

    If you want to learn more about programming and are hoping to get practical coding experience, you’ll be happy to know that Udemy now supports coding exercises. Coding exercises are an interactive, compelling way to test what you’ve learned in your programming courses.

    What are Coding Exercises?

    Coding exercises are an interactive tool that instructors can add to their courses. You enter code directly onto the page and can run the function without switching programs or screens. The exercises also provide hints when you’ve made an entry error, so you can correct the mistake and proceed with your coding.coding.png

    Which Udemy Courses Offer Coding Exercises?

    You can check to see whether a programming course includes coding exercises by looking at the course landing page. If it does offer coding exercises, you will see coding exercises posted below the course information.

    For tips on how to search for courses in the Udemy marketplace, please click here.

    Which Programming Languages are Supported for the Coding Exercises?

    Instructors can create coding exercises in various languages, some of which include C++, C#, HTML & Javascript, Java, Python, Ruby, Swift and PHP, among others.

    Who Should I Contact if I Have a Question About a Coding Exercise? 

    If you’re unable to complete the coding exercise, or have any questions regarding it, the best way to find answers is to use the Q&A. If you enter an incorrect solution, then you will see a prompt on the bottom left hand of the page, asking you if you’d like to ask a question in the Q&A.

    Other students may have asked the same question already, and if so, the instructor likely posted an answer. If no one else has asked your question, however, you can quickly post it in the Q&A for the instructor to see.


    If you don’t receive a response in the Q&A you can also reach out to the instructors directly. They are the experts when it comes to the content in their courses, and are the best people to ask any questions regarding it. This article outlines how you contact the instructor of a course.

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  • Finding Courses With Closed Captions

    If you’re looking for courses that feature closed captions, this article outlines how you can locate them, and see which type of closed captions they include. Most closed captions are available in the course's spoken language, but some courses also offer captions in multiple languages.

    Types of Closed Captions

    To help make course content more accessible to students around the world, Udemy creates auto-generated, English, Spanish and Portuguese captions for videos lectures that are instructed in these respective languages. The auto-generated captions are created using speech recognition technology. If a course has auto-generated captions available, then “auto-generated” will appear beside the closed captions icon.

    We're always working to improve the quality of captions on Udemy. If you have any questions or concerns regarding the captions, please contact our support team.


    If the instructor has uploaded closed captions to their course, this will also be indicated beside the “CC” icon, along with the language of the captions.


    Searching for Courses With Closed Captions

    To find courses in the marketplace that have closed captions added to the lecture videos, please follow the steps below.

    1. Search for any course topic in the search bar

    2. Click the All Filters icon on the right, and then select Closed Captions under Features


    3. Click Apply to filter the results. Courses with closed captions available will then appear below

    You can also access the Closed Captions filter by following these steps:

    1. Select a course category at the top left of the page
    2. Click All Courses
    3. Select the Closed Captions filter under Features


    Requesting Closed Captions for a Course

    As noted above, Udemy will be providing English, Spanish and Portuguese auto-generated captions for all videos in these respective languages. If an English, Spanish or Portuguese course you’re viewing doesn’t have any captions, and you would like captions for the course, please contact our support team to check on the status of the auto-generated captions.

    If you are deaf or hard of hearing, and require closed captions to take the course, please contact our support team. We will do our best to accommodate these requests.

    To learn how to turn on closed captions for courses you're already enrolled in, and that have captions available, please click here.

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  • Certificate of Completion

    When you complete a paid Udemy course, you will receive a certificate of completion, which you can share with your friends, relatives, co-workers and potential employers. Certificates of completion help demonstrate your accomplishments, but please note Udemy is not an accredited institution, and as a result, the certificates cannot be used for formal accreditation.

    Please note: free courses and courses that only include practice tests do not offer a certificate of completion.

    When all the curriculum items of a course have been completed, a green trophy will appear above the course player, and you will see a notification indicating the certificate of completion is ready. Click on the trophy to view the certificate.


    Certificates can be saved as a .pdf or .jpg file so that you can easily share your accomplishment. In addition, certificates can be shared on Facebook, Twitter, and LinkedIn directly from Udemy. The certificate will look something like this:


    Certificates of completion can be accessed at Udemy.com and the mobile site, but not through the mobile apps. If you've completed a course on the mobile app please log into Udemy.com through a browser to access your certificate.

    Certificate of completion: commonly asked questions

    Below are commonly asked questions we receive regarding Udemy’s certificates of completion.

    I finished my course but I still can’t access my certificate of completion. How come?

    In order to receive your certificate of completion, each curriculum item must be marked as complete. Double-check the course curriculum in the course player to make sure each lecture and course item has a checkmark beside it and is marked as complete.

    For steps on how to manually mark a lecture as complete, please click here.


    I’ve completed my course and the trophy has appeared, but when I click on it, I can’t see a certificate. Why?

    Occasionally the system may need a few moments to generate a certificate of completion, after a course has been completed. Wait a couple of minutes and then try clicking on the trophy again. You may also need to refresh the page, or clear your cache and cookies, in order to see your certificate.

    Do all courses offer certificates of completion?

    No. Currently only paid, approved courses offer a certificate of completion. Free courses and courses that only include practice tests do not offer a certificate of completion.

    If you have enrolled in a free course prior to March 17, 2020 you will retain access to your certificate of completion for those free courses only. 

    How can I change the language of my certificate of completion?

    Certificates of completion are generated in the same language that is set for your account. If you need to change the language of your certificate, however, you can easily do so by following these steps:

    1. When all of the curriculum items of a course are completed, click the green trophy on the course page to access your certificate.

    2. Click on Update your certificate at the bottom right.

    update_certificate.png3. Select the language you wish to change your certificate to and click Save Changes. A list of the languages we support for accounts can be viewed here.

    4. We will send you an email to confirm when your updated certificate is ready. Please note it may take a few minutes to update the certificate’s language. You may need to refresh the page in order to see your updated certificate.

    My certificate has my account’s username on it, instead of my real name. How can I change it?

    Certificates of completion are generated using whatever name you entered when you created your Udemy account. If you need to change the certificate’s name, navigate to your certificate and click on Update your certificate as shown above. 

    Next, click Update your profile name to proceed to your profile page. Change your name there to what you want to be included on your certificate, and click Save. Then click Save changes on the certificate page to reset your certificate. 


    We will send you an email to confirm when your updated certificate is ready. Please note it may take a few minutes to update the certificate’s name. You may need to refresh the page in order to see your updated certificate.

    Can I change the formatting of my certificate of completion? Or add an image?

    Unfortunately, certificates are created using a template, and there is no way to change the formatting for them at this time. If you would like to submit this as a feature request, please do so by clicking here.  


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  • What do the Icons Under the Lectures Mean?

    Ever wonder what those little icons under the lectures are for? Then you're in the right place! One of the things that makes Udemy great is that instructors can provide lectures in a variety of ways, from videos to PowerPoints. Here's a short explanation of each icon:

    Video: This is the most common icon you'll see in a Udemy course.  The lecture is a full video, and it could display anything from the recording of a person to an audio and video lecture using PowerPoint to a lecture that's completely done via whiteboard.  The numbers here denote the length of the video.

    Audio: This icon denotes a lecture that is meant to be audio only.  If an image appears, it's likely an enlarged icon of a volume bar - this is totally normal!  Sit back and enjoy the sound of the instructor's voice or their choice of instrument.

    Presentation: Lectures of this type are typically a collection of slides done with PowerPoint, KeyNote, etc. and will display the total slides in that lecture.  Audio is not a necessity, so if you don't hear anything, worry not!  This is intentional.  Many instructors will convert PowerPoint slides to a video if they add audio.

    Document: We have instructors who have written parts of books, which will sometimes appear in the form of a PDF document as a downloadable object, along with the total pages you should expect from that particular lecture.  Perhaps it's not a part of a book, but a printable handout.  Whatever the use, this is a document that's meant to supplement the video lectures, and can sometimes be a huge part of the course itself.

    Text: This lecture will usually show up as a block of text.  Often, it is used as an introductory lecture.  It can also be used to direct students to supplementary material that has to be downloaded from a site away from Udemy.

    Mashup: This icon denotes a multimedia lecture, so students may encounter lectures that contain both a video and a PowerPoint.

    Quiz: A course contains a quiz if this icon appears as one of the lectures.  Students that prefer to be tested on the material they learn should be on the lookout for this icon when enrolling for a course.

    Supplementary material: This icon means that there are supplementary materials available for download within the lecture.  Be sure to check the tab to access the materials!

    Discussion: When students post discussion questions to a specific lecture, this icon will appear under the lecture name.

    External material: If this icon shows up, there will be no video content in that specific lecture.  Instead, there will be a link to an external source provided by the instructor.

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