• Getting Started With The Instructor Mobile Experience: Android

    Instructors can receive important updates for their courses, answers questions from students, and respond to course reviews via Udemy’s mobile app. If you have a mobile Android device (Android 5.0 and above) you can download Udemy’s app by clicking here.

    Please note that only instructors with published courses or co-instructors for published courses, can access the instructor view on the mobile app.

    How to Access the Instructor Mobile Experience

    In order to access the instructor options on Udemy’s Android mobile app, please do the following:

    1) Open the Udemy mobile app

    2) Sign in to your Udemy account

    3) Tap on the Account tab at the bottom right of the screen

    4) Next, tap on Switch to Instructor View to access the instructor options in the app

    instructor_view_android.png

    Instructor Features on Udemy’s Android App

    Inbox: access and respond to direct messages and questions that are posted in the Q&A. For more information click here.

    Performance: access revenue reports, enrollment figures and read or respond to reviews for your courses. For more information click here.

    Setting Your Notification Preferences

    Instructors can select which types of notifications they wish to receive via Udemy’s Android app and when they would like to be sent them.

    Push Notifications

    When push notifications are enabled you will be notified of the applicable update directly on your mobile device’s screen. Push notifications can be enabled for direct messages, the Q&A, and course reviews, and instructors can also select the frequency of these notifications.

    You can set your push notifications by following these steps:

    1) Open the Udemy mobile app

    2) Switch to the instructor view as outlined above

    3) Tap on Account at the bottom right of the screen

    4) Next, tap Push Notification Preferences

    5) Select the push notifications you wish to receive and their frequency

    push_notifications_android.png
    Please note: morning push notifications will be sent at 9 AM your local time and evening push notifications will be sent at 5 PM local time.

    Email Notification Preferences

    Instructors receive several kinds of email notifications related to Udemy, their courses and messages they're sent, and these can also be adjusted in the instructor view of the mobile app.

    You can set your email notifications by following these steps:

    1) Open the Udemy mobile app

    2) Switch to the instructor view as outlined above

    3) Tap on Account at the bottom right of the screen

    4) Next, tap Email Notification Preferences

    5) Select the email notifications you wish to receive and tap save.

    For more information on instructor email notifications, please click here.

    Read Article
  • Getting Started With The Instructor Mobile Experience: iOS

    Instructors can receive important updates for their courses, answers questions from students, and respond to course reviews via Udemy’s mobile app. If you have a mobile iOS device (with iOS 10.0 and above) you can download Udemy’s app by clicking here.

    Please note that only instructors with published courses or co-instructors for published courses, can access the instructor view on the mobile app.

    How to Access the Instructor Mobile Experience

    In order to access the instructor options on the Udemy iOS mobile app, please do the following:

    1) Open the Udemy mobile app

    2) Sign in to your Udemy account

    3) Tap on the Account tab at the bottom right of the screen

    4) Next, tap on Switch to Instructor View to access the instructor options in the app

    switch_to_instructor_view.png

     

    Instructor Features on Udemy’s iOS App

    Inbox: access and respond to direct messages and questions that are posted in the Q&A. For more information click here.

    Performance: access revenue reports, enrollment figures and read or respond to reviews for your courses. For more information click here.

    Setting Your Notification Preferences

    Instructors can select which types of notifications they wish to receive via Udemy’s iOS app and when they would like to be sent them.

    Push Notifications

    When push notifications are enabled you will be notified of the applicable update directly on your mobile device’s screen. Push notifications can be enabled for direct messages, the Q&A, and course reviews, and instructors can also select the frequency of these notifications.

    You can set your push notifications by following these steps:

    1) Open the Udemy mobile app

    2) Switch to the instructor view as outlined above

    3) Tap on Account at the bottom right of the screen

    4) Next, tap Push Notification Preferences

    5) Select the push notifications you wish to receive and their frequency

    push_notifications_ios.png

    Please note: morning push notifications will be sent at 9 AM your local time and evening push notifications will be sent at 5 PM local time.

    Email Notification Preferences

    Instructors receive several kinds of email notifications related to Udemy, their courses and messages they're sent, and these can also be adjusted in the instructor view of the mobile app.

    You can set your email notifications by following these steps:

    1) Open the Udemy mobile app

    2) Switch to the instructor view as outlined above

    3) Tap on Account at the bottom right of the screen

    4) Next, tap Email Notification Preferences

    5) Select the email notifications you wish to receive and tap save.

    For more information on instructor email notifications, please click here.

    Read Article
  • Instructor Mobile Experience: Using The Inbox on The Android App

    Instructors can quickly access and respond to direct messages they’re sent with the Inbox feature, as well as questions that are posted in the Q&A of their courses with Udemy’s Android app.

    You can download the Udemy mobile app for Android by clicking here.

    Please note that only instructors with published courses or co-instructors for published courses, can access the instructor view on the mobile app.

    Messages

    To read and or respond to student messages in the mobile app, please follow the steps below:

    1) Open the mobile app, tap Account at the bottom right and then Switch to Instructor View

    2) On the bottom left of the screen, tap on Inbox.

    3) You can search through your messages by tapping on All (which includes both posts from the Q&A and messages from students) or Messages. Red dots to the right of the message indicate it’s important; a blue dot indicates the message is unread.

    messages_.png

    4) To respond to a particular message, tap on the text, and enter your response at the bottom of the page. To zoom in on an image you’ve received, tap on the image and then pinch the screen.

    5) To send your response tap the arrow icon on the right.

    send_message_icon.png

    Please note: by clicking on the student's icon you can view the student’s profile page and see what courses you are listed as an instructor for they are enrolled in (the page will not show the courses of other instructors the student is taking).

    To refresh the messages page, simply press on the screen and pull down the page.

    Filters And Labels

    You can also access additional filter options to search through your message by tapping on the Filter icon at the bottom of the screen. The filter options in Messages tab for example, include show only by unread, no response or important.

    Messages_filter_options.png

    After you’ve read a message, you can assign important, unread or archive labels to it if you wish, by clicking on the ellipses at the top right of the screen.

    In addition, you can also block further messages from the student if required by tapping on Block Thread. Udemy’s rules and guidelines for students can be read here.

    Q&A

    Instructors can also read and respond to posts and comments students make in the Q&A of their courses, by following these steps:

    1) Switch to the instructor view as outlined above

    2) On the bottom left of the screen, tap on Inbox and then Q&A at the top.  A blue dot indicates the Q&A post is unread.

    3) You can also search through the Q&A posts by tapping on All (which includes both posts from the Q&A and messages from students).

    You can also access additional filter options to search through your message by tapping on the Filter icon at the bottom of the screen. The filters include Unread, No Response, No Top Answer (marked by instructor), and the option to filter by a specific course.

    After you’ve read a Q&A post, you can mark it as unread or delete the notification if you wish, by clicking on the ellipses at the top right of the screen. In addition, you can also report abuse; Udemy’s rules and guidelines for students can be read here.

    For tips on how to the use the Q&A well click here.

    Adding Images to Your Response

    Instructors can add up to 10 images to a message, from the photo library on your device, by tapping the camera icon on the bottom left. The images must be less than 3 MB each.

    Read Article
  • Instructor Mobile Experience: Using The Inbox on The iOS App

    Instructors can quickly access and respond to direct messages they’re sent with the Inbox tab, as well as questions that are posted in the Q&A of their courses with Udemy’s iOS app.

    You can download the Udemy mobile app for iOS by clicking here.

    Please note that only instructors with published courses or co-instructors for published courses, can access the instructor view on the mobile app.

    Messages

    To read and or respond to student messages in the mobile app, please follow the steps below:

    1) Open the mobile app, tap Account at the bottom right and then Switch to Instructor View

    2) On the bottom left of the screen, tap on Inbox.

    3) You can search through your messages by tapping on All (which includes both posts from the Q&A and messages from students) or Messages. Red dots to the right of the message indicate it’s important; a blue dot indicates the message is unread.

    messages_.png

    4) To respond to a particular message, tap on the text, and enter your response at the bottom of the page. To zoom in on an image you’ve received, tap on the image and then pinch the screen.

    5) To send your response tap the arrow icon on the right.

    send_message_icon.png

    Please note: by clicking on the student's icon you can view the student’s profile page, and see what other courses they’re enrolled in that you’re listed as an instructor for (the page will not show the courses of other instructors the student is taking).

    To refresh the messages page, simply press on the screen and pull down the page.

    Filters And Labels

    You can also access additional filter options to search through your message by tapping on the Filter icon at the bottom of the screen. The filter options in the Messages tab for example, include show only by unread, no response or important.

    message_filters.png

    After you’ve read a message, you can assign important, unread or archive labels to it if you wish, by clicking on the ellipses at the top right of the screen.

    In addition, you can also block further messages from the student if required by tapping on Block Thread. Udemy’s rules and guidelines for students can be read here.

    message_options.png

    Q&A

    Instructors can also read and respond to posts and comments students make in the Q&A of their courses, by following these steps:

    1) Switch to the instructor view as outlined above

    2) On the bottom left of the screen, tap on Inbox and then Q&A at the top.  A blue dot indicates the Q&A post is unread.

    3) You can also search through the Q&A posts by tapping on All (which includes both posts from the Q&A and messages from students).

    Similar to your messages, by clicking on the student's icon you can view the student’s profile page and see what other courses of yours they’re enrolled in.

    Q&A Filters And Labels

    You can also access additional filter options to search through your message by tapping on Filter at the bottom of the screen. The filters include Unread, No Response, No Top Answer (marked by instructor), and the option to filter by a specific course. For more information on how to respond to students in the Q&A click here.

    Q_A_filters.png

    After you’ve read a Q&A post, you can mark it as unread or delete the notification if you wish, by clicking on the ellipses at the top right of the screen. In addition, you can also report abuse; Udemy’s rules and guidelines for students can be read here.

    For tips on how to the use the Q&A well click here.

    Adding Images to Your Responses

    Instructors can add up to 10 images to a message or a response in the Q&A, from the photo library on your device, by tapping the camera icon on the bottom left. The images must be less than 3 MB each.

    Read Article
  • Android Instructor Mobile Experience: Access Course Reviews And Revenue

    Instructors can quickly access their revenue, course ratings and reviews via the Performance tab on Udemy’s Android app. In addition, instructors can also respond to course reviews through the mobile app if they wish.

    You can download the Udemy mobile app for Android by clicking here.

    Please note that only instructors with published courses or co-instructors for published courses, can access the instructor view on the mobile app.

    Performance Overview

    To view your account’s overall or monthly earnings and enrollments, as well as the average rating for your courses, follow the steps below:

    1) Open the mobile app, tap Account at the bottom right and then Switch to Instructor View

    2) At the bottom center of the screen, tap Performance

    3) Tap Overview at the top left and you’ll be able to see your overall and monthly earnings and enrollments, as well as the average rating for your courses.

    4) You can also navigate to your revenue report by tapping on See Revenue Report

    Performance_Android.png

    For more information on the Instructor Revenue Report and what it contains click here.

    Enrollments and Revenue by Course View

    From the Performance tab you can also view the revenue and enrollments for each of your individual courses. After navigating to Performance, tap Course View at the top right of the screen. On that page, you can scroll to see the monthly and all-time revenue, or enrollments, for each of your courses.

    Reading and Responding to Course Reviews

    In Course View, you can read and respond to reviews that students have left for a particular course, by tapping See Reviews. You can access filters for the reviews by tapping Filter at the bottom of the screen.

    reviews_filter.png

    To read a specific review tap on the review title. If you wish to respond, enter your response at the bottom of the screen and tap the arrow icon to send it.

    respond_to_review.png

    Best practices for responding to student reviews can be read here.

    Please note: instructors cannot edit or delete their responses to course review on the Android mobile app.

    Read Article
  • iOS Instructor Mobile Experience: Access Course Reviews And Revenue

    As an instructor, you can quickly access your course revenue, course ratings and reviews via the Performance tab on Udemy’s iOS app. In addition, you can leave a public response to course reviews through the mobile app.

    You can download the Udemy mobile app for iOS by clicking here.

    Please note that only instructors with published courses or co-instructors for published courses, can access the instructor view on the mobile app.

    Performance Overview

    To view your account’s overall or monthly earnings and enrollments, the average rating for your courses, and course reviews, follow the steps below. You can also access the same information for each course individually via the Course View tab (see below).

    1) Open the mobile app, tap Account at the bottom right and then Switch to Instructor View

    2) At the bottom center of the screen tap Performance

    3) Next, tap Overview at the top left and you’ll be able to see your overall and monthly earnings and enrollments, as well as the average rating for your courses. You can access and respond to reviews that have been left for your courses by clicking See Reviews (see below).

    4) You can also navigate to your revenue report by tapping on See Revenue Report.

    performance.png

    For more information on the Instructor Revenue Report and what it contains click here.

    Course View

    From the Performance tab you can also view the revenue, reviews, average rating and enrollments for each of your individual courses. After navigating to Performance, tap Course View at the top right of the screen, and scroll to view the the applicable course.

    Reading and Responding to Course Reviews

    In either Overview or Course View, you can read and respond to reviews that students have left for a particular course, by tapping See Reviews. You can access filters for the reviews by tapping Filter at the bottom of the screen.

    reviews_filter.png

    To read a specific review tap on the review title. If you wish to respond, enter your response at the bottom of the screen and tap the arrow icon to send it.  

    Please note: instructors cannot edit or delete their responses to course review on the iOS mobile app.

    respond_to_review.png

    Best practices for responding to student reviews can be read here.

    Read Article