Certificates of Completion

This article includes answers to frequently asked questions we receive regarding certificates of completion, including troubleshooting steps to take if you’re unable to view your certificate.

• Learn how to download your certificate of completion while accessing Udemy on a browser.
• Learn how to download your certificate on the Udemy mobile app.

Frequently asked questions

• Where do I find my certificate of completion?
• Do all courses offer certificates of completion?
• Do free courses offer certificates of completion?
• Can I change the formatting of my certificate of completion? Or add an image?
• I finished my course but I still can’t access my certificate of completion. How come?
• My lecture or course item (quiz, practice test) is not getting marked as complete. How do I fix this?
• I’ve completed my course and the trophy has appeared, but when I click on it, I can’t see a certificate. Why?
• I need to change the name or language of my certificate.
• How can I share my certificate on social media?
• How is the course’s number of hours determined?
• Do I need to complete the lectures in order? 
• Do practice test courses offer a certificate of completion?
• If I retake a course I completed previously, will the completion date be updated? 

Where do I find my certificate of completion?

Learn how to download your Certificate of Completion.

Do all courses offer certificates of completion?

No. Currently only paid, approved courses offer a certificate of completion. Free courses and courses that only include practice tests do not offer a certificate of completion.

Do free courses offer certificates of completion?

No. As mentioned above, only paid courses offer Certificates of Completion.

Please note: If you have enrolled in a free course before March 17, 2020, you will retain access to your certificate of completion for those free courses only. 

Can I change the formatting of my certificate of completion? Or add an image?

Currently, certificates are created using a template, and there is no way to change the formatting for them at this time. 

I finished my course but I still can’t access my certificate of completion. How come?

To receive your certificate of completion, each curriculum item must be marked as complete. Double-check the course curriculum in the course player to make sure each lecture and course item has a checkmark beside it and is marked as complete.

My lecture or course item (quiz, practice test) is not getting marked as complete. How do I fix this?

Learn how to mark a lecture or course item as complete.

I’ve completed my course and the trophy has appeared, but when I click on it, I can’t see a certificate. Why?

Occasionally the system may need a few moments to generate a certificate of completion after a course has been completed. Wait a couple of minutes and then try clicking on the trophy again. You may also need to refresh the page or clear your cache and cookies, in order to see your certificate. 

I need to change the name or language of my certificate.

Learn how to change the language or name on your certificate of completion.

How can I share my certificate on social media?

Sharing via a browser: If you're accessing Udemy on a browser, and if your organization allows it, you will find a Share button on the right-hand side of your certificate. When clicked, the option will provide sharing links for Facebook, Twitter, and LinkedIn.

Sharing via the Udemy mobile app:on our mobile app, the Share feature will appear below your certificate. You can use the option to share your certificate with various apps on your device.

How is the course’s number of hours determined?

The number of hours listed on the certificate of completion is based on the course video hours at the most recent completion. If an instructor adds lectures after a learner completed the course, they can complete the new lectures and regenerate the certificate to reflect the longer course duration.

Do I need to complete the lectures in order? 

No. You can receive your certificate of completion once all the lectures and course items are marked as complete.

Do practice test courses offer a certificate of completion?

Practice test courses do not offer a certificate of completion (please note: custom courses for organizations, which only feature practice test lectures, can offer a certificate of completion if enabled by the course creator).

If I retake a course I completed previously, will the completion date be updated? 

No. The completion date on a certificate will be associated with the date that you first completed the course. One exception to this is when a course adds new lectures. If these new lectures are completed, the certificate of completion will then automatically regenerate with the new date.

When you complete a paid Udemy course, you will receive a certificate of completion, which you can share with your friends, relatives, co-workers and potential employers!  This article explains how you can download your certificate, after completing your course on a browser. 

• Learn how to download your certificate on the Udemy mobile app.
• Learn how to change the name or language on your certificate.

How to download your certificate of completion

1. When all the curriculum items of a course have been completed, the trophy above the course player will change color, and you will see a notification indicating the certificate of completion is ready.

2. Click on the trophy to view the certificate.

3. The certificate will look something like the image below. To download the certificate, click Download on the lower right-hand side of the page.

Certificates can be saved as a .pdf or .jpg file so that you can easily share your accomplishment. In addition, certificates can be shared on Facebook, Twitter, and LinkedIn directly from Udemy.

Instructions on how to change the language or name that appears on your certificate of completion are available in this article.

Please note: 

• Free courses and courses that only include practice tests do not offer a certificate of completion.
• Certificates of completion help demonstrate your accomplishments, but please note, Udemy is not an accredited institution. As a result, the certificates cannot be used for formal accreditation.

Troubleshooting & help

I finished my course but I still can’t access my certificate of completion. How come?

In order to receive your certificate of completion, each curriculum item must be marked as complete. Double-check the course curriculum in the course player to make sure each lecture and course item has a checkmark beside it and is marked as complete.

For steps on how to manually mark a lecture as complete, please click here.

I’ve completed my course and the trophy has changed color, but when I click on it, I can’t see a certificate. Why?

Occasionally the system may need a few moments to generate a certificate of completion, after a course has been completed. Wait a couple of minutes and then try clicking on the trophy again. You may also need to refresh the page, or clear your cache and cookies, in order to see your certificate.

Do all courses offer certificates of completion?

No. Currently only paid, approved courses offer a certificate of completion. Free courses and courses that only include practice tests do not offer a certificate of completion.

If you have enrolled in a free course prior to March 17, 2020 you will retain access to your certificate of completion for those free courses only. 

I need to change the name or language on my certificate of completion. How can I?

Learn how you can change the name or language on your certificate.

Can I change the formatting of my certificate of completion? Or add an image?

Unfortunately, certificates are created using a template, and there is no way to change the formatting for them at this time. 

This article explains how you can change the language or the name on your certificate of completion, if it appears incorrectly.

• Learn how to download your certificate of completion on a browser.
• Learn how to download your certificate on the Udemy mobile app.

How to change the name on your certificate of completion

Certificates of completion are generated using whatever name you entered when you created your Udemy account. If you need to change the certificate’s name, please follow the steps below.

Please note: changing the name or language for your certificate of completion can only be done via a web or mobile browser, and not on the Udemy mobile app. 

1. Navigate to your certificate and click on Update your certificate as shown below.

2. Next, click Update your profile name to proceed to your profile page.

3. Change your name there to what you want to be included on your certificate, and click Save. 

4. Then click Save changes on the certificate page to reset your certificate.

How to change the language of your certificate of completion

Certificates of completion are generated in the same language that is set for your account. If you need to change the language of your certificate,  please follow these steps:

1. While accessing Udemy.com via a web or mobile browser, navigate to your certificate and click on Update your certificate as shown above.

2. Select the language you wish to change your certificate to. A list of the languages we support for accounts can be viewed here.

3. Click Save Changes. 

Notifying you when your updated certificate is ready

We will send you an email to confirm when your updated certificate is ready. Please note it may take a few minutes to update the certificate’s name. You may need to refresh the page in order to see your updated certificate.