If you've bought a course and it is not showing up in My Courses, try the following suggestions:
Is the Course Archived?
- Go to My Courses
- From the Categories filter on the left, select Archived
- If you see the missing course, click the ellipsis (...) and Unarchive the course.
Missing Mobile Purchase
If you purchased a course on mobile, it's possible that the course was not registered to your account. Please email your purchase receipt to email@example.com.
Multiple E-mail Accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associated e-mail addresses.
If you're still having trouble, you may have misspelled your e-mail when first signing up. If you did not receive an e-mail with a receipt for your purchase, please send a message to firstname.lastname@example.org and include your first and last name, and the title of the course that you're missing.
Send us an e-mail at email@example.com with the following details:
- Course title
- First and last name
- Course purchase date
- Purchase receipt