This article includes troubleshooting steps instructors can take if they have not received a scheduled payment from Udemy.
Learn more about instructor payments and the payments schedule.
My Payment is due and I haven't received anything
If your revenue report is showing that you should have received a payment, but you haven't received it, please check the following:
- On your Payout Settings page, check to see that you have set up a payment method (PayPal, Payoneer or direct deposit (U.S. only)).
- If you have set up PayPal or Payoneer as your payment method, check to see if your PayPal or Payoneer account is verified to receive payments.
- Depending on the payment method you have selected, contact PayPal, Payoneer or your bank to see if there are any issues with your account.
If you're still having trouble please contact our support team. Please be sure to mention the monthly payments that you haven't received.