By providing the course URL when you request a refund, your request can be processed accurately and more quickly. This article outlines how you can locate the course URL for your refund request.
How to locate the course URL on a web browser
The course URL is the web address of the course page. You can copy the URL for the course, which appears above the course player in your web browser.
Steps on how to access the course player can be read here.
How to locate the course URL on a mobile device
Please note that the course URL is only visible on a web browser and not in the Udemy mobile app. To locate the course URL while using a mobile device, please log into Udemy.com on a web browser and navigate to the course page.
Submitting the course URL with your refund request
When you copy and paste in the course URL to submit your refund request, the course URL should appear as follows: www.udemy.com/course/course_name
If you have copied the course URL and are ready to submit your refund request, please click here.
More information on our refund policy can be read here.