This article includes frequently asked questions regarding the Udemy AI Assistant.
The Udemy AI Assistant will answer learning-related questions in real-time to maximize your upskilling experience. For Personal Plan subscribers, the AI Assistant will also be able to recommend highly relevant course content.
Please note:
- The Udemy AI Assistant is in beta at this time and only available in select English courses of instructors participating in our GenAI program. During this beta phase, the Udemy AI Assistant is only available to some Udemy accounts.
- Learn how to access and use the Udemy AI assistant.
- In order to access the AI assistant, Udemy accounts must have their language set to English.
Table of contents
- What is the Udemy AI Assistant?
- Is the AI Assistant available in all Udemy courses?
- Is the AI Assistant available in other languages besides English?
- Why is the AI Assistant not available in some Personal Plan subscription courses?
- Can the AI Assistant be accessed on multiple devices?
- Does Udemy use learner personal data to train or fine-tune the GenAI models used to power the AI Assistant?
Course recommendation feature questions
- How does the AI Assistant determine which course to recommend when there are multiple similar courses on a topic?
- Does the AI Assistant suggest courses outside of the Udemy catalog?
General questions
What is the Udemy AI Assistant?
With the Udemy AI Assistant, learners will have access to the knowledge of Udemy instructors at their fingertips. Through a personalized conversation, the Udemy AI Assistant will answer learning-related questions in real-time, ultimately unblocking the learning process to help you reach your learning goals faster. To do this, the AI Assistant uses its knowledge of Udemy instructor content to summarize content, explain complex concepts, and more.
Personal Plan subscribers who have access to the AI Assistant can also view recommendations for highly relevant course content.
Is the AI Assistant available in all Udemy courses?
The Udemy AI Assistant is in beta and is available in English-language courses currently included in our Personal Plan subscription, provided the course instructor is participating in our GenAI program.
If the instructor of a course is not part of this program, the AI Assistant will not be accessible.
Learners who are not enrolled in Personal Plan can enroll in courses included in the subscription by purchasing the applicable course.
- Learn more about the differences between marketplace course purchases and Personal Plan, and how to tell if a course is included in the subscription.
Is the Udemy AI Assistant available in other languages besides English?
Currently, the Udemy AI Assistant is only available in English. Learners must have their account language set to English in order to access the feature.
We plan to support additional languages in the future.
Why is the Udemy AI Assistant not available in some Personal Plan subscription courses?
As noted above, the Udemy AI Assistant might not be available in some courses included in the Personal Plan subscription, as currently, it is only available in English courses where instructors are participating in Udemy's GenAI program.
Can the AI Assistant be accessed on multiple devices?
The AI Assistant is available on both web and mobile browsers.
Does Udemy use learner personal data to train or fine-tune the GenAI models used to power the AI Assistant?
No, Udemy does not use learner personal data to train or fine tune GenAI models used for our GenAI features. Please see the “Generative AI Terms” section of our Terms of Use for more information.
Course recommendation feature questions
Below are frequently asked questions regarding the course recommendation feature for the AI Assistant.
Please note: The course recommendation feature is currently only available to some Personal Plan subscribers.
How does the AI Assistant determine which course to recommend when there are multiple similar courses on a topic?
AI Assistant recommends courses by taking various factors into account, including the learner’s stated skill need, keywords, ratings, etc.
We have internal teams dedicated to monitoring the impact of the changes we make to our discovery systems and continuously optimizing them to ensure a balanced approach that prioritizes both relevance and variety in course recommendations.
Does the AI Assistant suggest courses outside of the Udemy catalog?
No, the AI Assistant only recommends courses in Udemy’s Personal Plan subscription, where instructors are participating in Udemy's GenAI program.