This article includes tips, strategies, and examples of questions we recommend learners employ while using the Udemy AI Assistant to enhance their learning experience on Udemy.

• Learn how to access and use the Udemy AI Assistant.

Tips and strategies for questions while taking a course

To get the most out of using the AI Assistant within a Udemy course, follow these steps:

1. Ask course-specific questions: When asking questions, focus on specific topics or concepts from the course that you want to understand better. The AI Assistant can help you understand learning objectives, summarize lectures, provide you with feedback, help you debug code, and more. 
2. Ask for clarifications: If anything is unclear in the lectures, don’t hesitate to ask for clarification. Instructors appreciate when learners seek deeper understanding.
3. Utilize course content and materials: View the course content and materials to help you understand which topics are covered in the course and tailor your question appropriately.
4. Experiment with prompts: Create your own prompts based on your engagement with the course and course materials to enhance your learning experience. 
5. Discuss practical applications: Share your career goals and seek advice on how to apply AI concepts to your specific field. This contextual learning can make the information more relevant and applicable.
6. Engage in the community: If you ask the AI Assistant a question and are still unclear on the answer, participate in the course Q&A forum to interact with the instructor and other learners. Sharing insights and experiences can greatly enhance your learning.

General tips for course recommendations (Personal Plan)

If you are a Personal Plan subscriber, you can have the Udemy AI Assistant provide you with personalized course recommendations and career guidance. To make the most of the AI Assistant for learning on Udemy, consider these tips:

1. Ask specific questions: Formulate clear and specific queries about the topics you are interested in. This will help the AI provide more relevant information.
2. Explore related topics: If you're unsure about a subject, ask the AI to suggest related topics. For instance, if you're interested in programming, you could explore web development, data science, or automation.
3. Seek learning strategies: Inquire about effective study techniques or resources related to your subject of interest. The AI can provide insights on how to enhance your learning experience.
4. Get course recommendations: Ask for course suggestions tailored to your specific learning goals and preferences instead of general topics.
5. Clarify difficult concepts: Utilize the AI for guidance on technical or conceptual challenges you encounter while studying. It can help clarify difficult concepts or provide additional resources.

Strategies for course recommendations (Personal Plan)

Here are some effective strategies Personal Plan subscribers can use to have the AI Assistant provide great course recommendations on Udemy:

1. Define your learning goals: Clearly articulate what you want to achieve. For instance, specify if you're looking to learn a new skill for a job, explore a hobby, or complete a certification.
2. Specify your skill level: Mention your current skill level—beginner, intermediate, or advanced—so the AI Assistant can recommend courses that match your expertise.
3. Inquire about formats: Ask about the types of courses that would suit your learning style, such as lectures or interactive sessions.
4. Seek recommendations for trends: Inquire about popular courses or emerging trends in your field of interest to stay updated on the latest knowledge.
5. Consider duration: Mention your availability or preferred course length to find options that fit your schedule. The AI Assistant can help you find the right course, even when time is limited or the need is highly specific.

Examples of questions to enhance your learning experience

Depending on whether you’re a Personal Plan subscriber and are asking the Udemy AI Assistant for course recommendations and career guidance, or if you’re within a course you’re taking and you have a question, here are some examples of specific questions you can ask the AI Assistant.

1. For skill development: "What are the most effective techniques for learning Python for data analysis?"
2. Regarding course content: "Can you provide a summary of what I would learn in a course about digital marketing strategies?"
3. Study tips: "What are some recommended study strategies for mastering JavaScript?"
4. Understanding concepts: "Can you explain the differences between supervised and unsupervised learning in machine learning?"
5. Application tips: "How can I apply the concepts from a course on graphic design to create effective marketing materials?"
6. Comparative learning: "What are the essential skills I should learn for a career in web development versus mobile app development?"

This article includes frequently asked questions regarding the Udemy AI Assistant. 

The Udemy AI Assistant will answer learning-related questions in real-time to maximize your upskilling experience. For Personal Plan subscribers, the AI Assistant will also be able to recommend highly relevant course content. 

Please note:  

• The Udemy AI Assistant is in beta at this time and only available in select English courses of instructors participating in our GenAI program. During this beta phase, the Udemy AI Assistant is only available to some Udemy accounts.
  • Learn how to access and use the Udemy AI assistant.
• In order to access the AI assistant, Udemy accounts must have their language set to English.

Table of contents

General questions

• What is the Udemy AI Assistant?
• Is the AI Assistant available in all Udemy courses?
• Is the AI Assistant available in other languages besides English?
• Why is the AI Assistant not available in some Personal Plan subscription courses?
• Can the AI Assistant be accessed on multiple devices?
• Does Udemy use learner personal data to train or fine-tune the GenAI models used to power the AI Assistant?

Course recommendation feature questions

• How does the AI Assistant determine which course to recommend when there are multiple similar courses on a topic?
• Does the AI Assistant suggest courses outside of the Udemy catalog?

General questions

What is the Udemy AI Assistant?

With the Udemy AI Assistant, learners will have access to the knowledge of Udemy instructors at their fingertips. Through a personalized conversation, the Udemy AI Assistant will answer learning-related questions in real-time, ultimately unblocking the learning process to help you reach your learning goals faster. To do this, the AI Assistant uses its knowledge of Udemy instructor content to summarize content, explain complex concepts, and more.

Personal Plan subscribers who have access to the AI Assistant can also view recommendations for highly relevant course content. 

Is the AI Assistant available in all Udemy courses?

The Udemy AI Assistant is in beta and is available in English-language courses currently included in our Personal Plan subscription, provided the course instructor is participating in our GenAI program. 

If the instructor of a course is not part of this program, the AI Assistant will not be accessible.

Learners who are not enrolled in Personal Plan can enroll in courses included in the subscription by purchasing the applicable course.  

• Learn more about the differences between marketplace course purchases and Personal Plan, and how to tell if a course is included in the subscription. 

Is the Udemy AI Assistant available in other languages besides English?

Currently, the Udemy AI Assistant is only available in English. Learners must have their account language set to English in order to access the feature.

We plan to support additional languages in the future.

Why is the Udemy AI Assistant not available in some Personal Plan subscription courses?

As noted above,  the Udemy AI Assistant might not be available in some courses included in the Personal Plan subscription, as currently, it is only available in English courses where instructors are participating in Udemy's GenAI program.

Can the AI Assistant be accessed on multiple devices?

The AI Assistant is available on both web and mobile browsers.

Does Udemy use learner personal data to train or fine-tune the GenAI models used to power the AI Assistant?

No, Udemy does not use learner personal data to train or fine tune GenAI models used for our GenAI features. Please see the “Generative AI Terms” section of our Terms of Use for more information. 

Course recommendation feature questions

Below are frequently asked questions regarding the course recommendation feature for the AI Assistant. 

Please note: The course recommendation feature is currently only available to some Personal Plan subscribers. 

How does the AI Assistant determine which course to recommend when there are multiple similar courses on a topic?

AI Assistant recommends courses by taking various factors into account, including the learner’s stated skill need, keywords, ratings, etc. 

We have internal teams dedicated to monitoring the impact of the changes we make to our discovery systems and continuously optimizing them to ensure a balanced approach that prioritizes both relevance and variety in course recommendations.

Does the AI Assistant suggest courses outside of the Udemy catalog?

No, the AI Assistant only recommends courses in Udemy’s Personal Plan subscription, where instructors are participating in Udemy's GenAI program.

• Learn more about the differences between marketplace course purchases and Personal Plan, and how to tell if a course is included in the subscription. 

This article outlines how learners can access the Udemy AI Assistant. 

This innovative AI tool offers personalized course recommendations, career guidance, and in-course support in the form of concept explanations, summaries, practice scenarios, code examples, and more.

• More information regarding the Udemy AI Assistant is available in our frequently asked questions. 
• Tips, strategies, and examples of questions we recommend learners employ while using the Udemy AI Assistant are available in this Help Center article.

Your use of our GenAI features, including the Udemy AI Assistant, is governed by the “Generative AI Terms” section of our Terms of Use. 

Please note:  

• The Udemy AI assistant is in beta at this time and only available in select English courses of instructors participating in our GenAI program. During this beta phase, the Udemy AI Assistant is only available to some Udemy accounts. 
• In order to access the Udemy AI assistant, Udemy accounts must have their language set to English. We plan to support additional languages in the future.

Table of contents

• How to access the Udemy AI Assistant and ask questions about a specific course you’re taking
• How to get personalized course recommendations (Personal Plan only) 
• Encountering an issue with the course content or course player?
• What to do if the Udemy AI Assistant is unable to answer your question

How to access the Udemy AI Assistant and ask questions about a specific course you’re taking

If the Udemy AI Assistant is available within a course you’re taking and you have a question about a specific course during your learning experience, you can access the Udemy AI Assistant at the top-right of the course player. 

You can ask the Udemy AI Assistant to provide concept explanations and summaries about the course content, practice scenarios, code examples, and more.

You can select from one of the preset prompts that is available, or enter your own question or request.

Exiting out of the Udemy AI Assistant

To navigate away from the Udemy AI Assistant and return to the course’s content curriculum, click Course content.

How to get personalized course recommendations (Personal Plan only) 

If you are a Personal Plan subscriber, you can have the Udemy AI Assistant provide you with personalized course recommendations and career guidance. To begin, click on AI Assistant at the top right of your browser page.

After accessing the Udemy AI Assistant, you can select one of the preset prompts, or enter what you hope to learn. 

Next, enter any subsequent questions or responses to the Udemy AI Assistant and tap enter/return on your device. Or, click the arrow icon on the right-hand side.

Encountering an issue with the course content or course player?

Please note that currently, the Udemy AI Assistant can not answer questions about technical issues you may encounter on the platform or if there is an issue with the course content. 

If you encounter technical issues while taking a course, or encounter a problem with the course content itself, review steps you can take to have your question or issue resolved. 

What to do if the Udemy AI Assistant is unable to answer your question

As noted above, the Udemy AI Assistant is trained to answer a specific range of questions regarding the content of specific courses. 

When a question is asked outside the range of what’s expected, the Udemy AI Assistant will notify you if it’s unable to answer that question. We recommend asking questions closely related to learning and the specific content of the course you’re currently accessing.

If you wish to share feedback regarding your experience using the Udemy AI Assistant, please click “Share feedback” and fill out the feedback survey. The feedback will be sent to the applicable Udemy team directly and could help inform future improvements. 

This article explains the My activity feature and how you can access it in your Udemy Business account.

What is My activity?

With My activity, you can see how many minutes/ hours you’ve spent learning on Udemy Business. This is especially helpful if you need to track learning hours that you’ve completed, for reporting back to your organization. This feature is for Team Plan and Enterprise customers. 

How to access the My activity page

To access and view your My activity page, while logged into your Udemy Business account, simply follow the steps below.

1. Click on My Learning at the top right of the page.  Alternatively, you can also click on your profile avatar at the top right of the page, and select My activity from the dropdown menu. 

2. If you’ve navigated to My learning, click on View all activity to advance to the My activity page. 

3. You will then see a summary of the number of hours / minutes you’ve spent learning on Udemy Business. This includes video lectures and attempted practice tests in the last 12 months. 

4. Select a time-period using the calendar to see your learning activity for a particular time frame. 

Note: You can also access My activity by going to your streaks on the homepage and clicking on See all activity. 

This article outlines the learner onboarding flow, which will help you find the best content that meets your learning needs. It also provides instructions on how to use the feature to receive personalized learning recommendations on Udemy.

What is the learner onboarding flow?

The learner onboarding flow consists of questions designed to personalize your learning experience on Udemy. After you complete the questionnaire, you will receive course recommendations based on your role and interests.

How to access the learner onboarding flow

For new learners, you can access the flow when you create your account on Udemy. For existing learners, you can access the flow by selecting Add occupation and interests on the home page.

Follow the prompts to answer questions about your field, skills, and professional goals. To complete the questions at a later time, click Save and Exit at the top.

Once you have finished answering the questions, click Start Learning. 

How to edit the learner onboarding flow

To update your professional background or goals, click the Edit occupation and interests button on the home page. Then, follow the prompts to update your information.

This article explains the process of completing assignments, which are a great way to apply your knowledge and improve the skills you’ve learned. If you wish, you can also learn from fellow learners by receiving feedback on your assignments, or by sharing your thoughts on theirs.

Please note: 

• Assignments cannot be manually marked or unmarked as complete. If you have completed your assignment and do not see a checkmark, please try refreshing the course player after completing the steps below.
• Currently, assignments are not supported on the mobile app. To take and complete an assignment, please complete it while accessing your course on a desktop or laptop computer.

Table of Contents

• Completing an Assignment
  • Instructions
  • Submission
• Instructor Example
• Give Feedback
• Completing Your Assignment And Viewing Feedback
• Commonly Asked Questions

Completing an Assignment

Assignments are posted in the curriculum of the course. Just like lectures, you can begin an assignment by clicking on it in the curriculum accessible from the left-hand side in the video player, or on the course dashboard in the Course Content section.

Please note: Assignments do not need to be completed in order to complete the course. You can move forward without having a checkmark on them and you will still receive a certificate. 

Once you have clicked on the assignment you will see the assignment title, and the amount of time the instructor thinks it will take for you to complete it. In addition, the assignment feature comes with a “save draft” option, so if you run out of time, you can save what you’ve entered and finish the assignment later. 

You can begin the assignment by clicking on Start Assignment in the bottom right-hand corner of the screen.

Once you have begun the assignment, you can proceed through each section by clicking on Next at the bottom right of the page, or on the section title at the top.

Each assignment includes the following sections:

Instructions

In the instructions section, the instructor will outline what the assignment entails and what you will need to do to complete it. If the instructor has included any additional resources for you to refer to, they will also be included on this page.

Once you’re ready to complete your assignment, click on Submission at the top of the page, or Next at the bottom right.

Submission

The submission section is where you can enter your answers or add the content (image, code or external link) that the assignment requires. If at any point you want to save your assignment, and return to it at a later time, click on Save Draft at the bottom left hand of the page. What you have completed thus far will be saved.

Once your assignment is finished, you can Choose your sharing preference by selecting whether you want to share with and receive feedback from your peers.

If you have saved your submission as a draft and haven’t submitted it yet, you can return to it at anytime by clicking on Submission at the top.

If your assignment is finished and you’re ready to submit it to the instructor, click on Submit at the bottom left of the page. 

Please note: Submission for each question must be 65K characters or less. Images that are to be uploaded to a submission most be smaller than 30 MB in size, and can be in .JPG, .PNG, or .BMP file format.

To advance from the submission page to the instructor’s example, click on Instructor Example at the top of the page. If you need to review the instructions again, however, then simply click on Instructions at the top left.

Instructor Example

On the Instructor Example page, you can review the instructor’s answers or solutions and compare them to your own.

If you haven’t submitted your assignment, you can return to it by clicking on Submission at the top, or Add your Answer at the bottom of the page.

Give Feedback

Reviewing another student’s work and providing your feedback will likely improve your own understanding of the course. On this page, you can provide feedback on the assignments of up to three other students, who have chosen to share their work.

Completing Your Assignment And Viewing Feedback

Once you have submitted your assignment and have navigated through each section to the Give Feedback page, click on Complete Assignment at the bottom right.

After completing the assignment, your assignment should be marked as complete with a checkmark. If you do not see a checkbox next to your assignment, please try refreshing your page.

Please note: Assignments cannot be resubmitted or unmarked as complete.

After the course instructor or other students post feedback on your assignment (if you have opted to share it with them), you will receive a notification from Udemy. The notification will include a link to the summary page that features the feedback.

Once feedback has been posted on your assignment, you can also review it at anytime, by returning to the assignment and clicking on Go to feedback at the bottom.

Commonly Asked Questions

How can I tell if a course includes assignments?

If an instructor has included assignments in the course then this will be indicated on the course landing page.

Why is my assignment not getting marked as complete (no checkmark)?

If you have completed all of the above steps, please try refreshing your Course player browser. 

Do I need to submit the assignment in order to complete the course?

No. You do not need to submit the assignment in order to complete the course and receive a certificate of completion.

Is the instructor required to post feedback on my assignment?

No. While we encourage instructors to engage with students when possible, they are not required to post feedback on your assignment. Just remember that you can also review the instructor’s own answers, examples or solutions for the assignment in the Instructor Example section.

Can I redo my assignment once I’ve submitted it?

No. Once an assignment has been submitted to the instructor it cannot be edited or redone. You can, however, go back and review what you submitted as well as the instructor’s solutions.

Do I need to provide feedback on other students’ assignments?

No. You’re not required to share your assignment with your fellow students or provide feedback on theirs. 

Coding exercises are an interactive, compelling way to test what you’ve learned in your programming courses. This article outlines how you can find courses that offer coding exercises and enhance your learning journey with them.

Table of Contents

• Which Udemy courses offer coding exercises?
• Which programming languages are supported for the coding exercises?
• Completing a coding exercise
• Who should I contact if I have a question about a coding exercise?

Which Udemy courses offer coding exercises?

You can check to see whether a programming course includes coding exercises by looking at the course landing page. If it does offer coding exercises, you will see coding exercises posted below the course information.

• Learn how to search for courses in the Udemy marketplace.

Which programming languages are supported for the coding exercises?

Instructors can create coding exercises in various languages, some of which include C++, C#, Java, Python, Ruby, Swift and PHP, among others.

Completing a coding exercise

1. After navigating to a coding exercise in the course curriculum, you can begin completing it by following the instructions provided in the course player.

• Depending on the programming language you are using, you can click Run code to see the output of your code before running a test. 

2. When you are ready to submit, click Run tests or Run query (depending on the programming language you are using) to see if you’ve completed the exercise correctly.

• If your test or query is incorrect, review the error details below or the applicable course resources for guidance on how to solve the exercise.
• If hints or an explanation for the exercise have been provided, you can also access them for assistance by clicking on the directional arrow at the top.

3. You can review a log for the tests or queries you’ve checked by clicking on Result.

4. To start the exercise again and delete any previously entered code and results, click on the Reset option located next to Run Code or as an icon at the top right of the screen.

Who should I contact if I have a question about a coding exercise? 

If you’re unable to complete the coding exercise or have any questions, the best way to find answers is to use the Q&A. 

Other learners may have asked the same question already, and if so, the instructor likely posted an answer. If no one else has asked your question, however, you can quickly post it in the Q&A for the instructor to see.

This article includes answers to frequently asked questions regarding Udemy’s practice test feature, which provides comprehensive, long-form simulated exams for learners to assess their knowledge of a particular subject.

Frequently asked questions regarding practice tests

Here are answers to frequently asked questions regarding practice tests.

• How will I know which courses offer these exams?
• Is there an additional charge to take the practice test?
• Will I be notified if I take longer than the time allotted to complete the exam?
• How can I review my answers?
• Will instructors be able to see my practice test answers and score?
• What is the difference between a practice test and a practice test course?
• What is the difference between practice mode and exam mode?
• How do I create a practice test or practice test course?
• Do practice test-only courses offer Certificates of Completion?

How will I know which courses offer these exams?

To learn how to locate and complete practice tests, please visit the applicable Help Center article below: 

• Browser instructions
• Mobile instructions

Is there an additional charge to take the practice test?

No. If a course offers a practice test it will be included in the course purchase. You will not need to pay any additional fee to take the practice test.

Will I be notified if I take longer than the time allotted to complete the exam?

Yes. The practice tests include a timer, which is set to match the same amount of time that’s allowed for the official, certifying exam. If you go past the time allotted, the practice test will alert you.

How can I review my answers?

You can review all the answers you submitted by clicking on Review questions after you’ve completed an exam, and see which questions you got right or wrong. You can also search through them for specific subjects in the exam using the Knowledge Areas filter. By clicking on the All Questions filter you’ll be able to select the questions you would like to review (correct, incorrect, skipped, marked for review.)

Will instructors be able to see my practice test answers and score?

No. Only the learner can view their answers and final score.

What is the difference between a practice test and a practice test course?

While a practice test is a feature available in select Udemy courses, practice test courses only include practice tests. These courses do not include other curriculum items like lectures and quizzes. 

What is the difference between practice mode and exam mode?

Practice mode is an untimed, flexible way for you to practice. You can select which domain(s) you’d like to focus on, find out if you got a question right or wrong right away, and learn from the detailed answer feedback.

Exam mode is a timed experience designed to mimic the real test-taking experience. 

How do I create a practice test or practice test course?

Learn more about creating a practice test or practice test course as an instructor.

Do practice test-only courses offer Certificates of Completion?

No. Currently, courses that only include practice tests, and no other curriculum items like lectures or quizzes do not offer a Certificate of Completion.

Udemy’s practice test feature provides comprehensive, long-form simulated exams for students to assess their knowledge of a particular subject. This article explains how to access and take practice tests.

• Accessing Udemy on the mobile app? Learn how to take practice tests on the Udemy mobile app.
• View our frequently asked questions about practice tests.

Table of contents

• Which courses offer practice tests?
• Accessing the practice test
• Taking the practice test
• Viewing all questions during the practice test
• Completing the practice test
• Reviewing your practice test results

Which courses offer practice tests?

If a course offers a practice test this will be indicated on the course landing page, in the This course includes section.

You can also easily search and filter for courses with practice tests at Udemy.com. To do so, search for the specific topic you’re interested in. Then, under Features, select Practice Tests. Learn more about how to search for courses.

Accessing the practice test

1. After accessing your course, click on any practice test under Course Content.
2. When you are ready, click Begin test.

Taking the practice test

Start by choosing between practice mode and exam mode.

What is practice mode? Practice mode is an untimed, flexible way for you to practice taking the test. You can select which domain(s) you’d like to focus on and find out if you got a question right or wrong, right away. You can also learn from the detailed answer feedback that is provided.

What is exam mode? Exam mode is a timed experience designed to mimic the real test-taking experience. 

Taking the test in Practice mode

Choose which domain(s) you’d like to focus on.

Click “Check answer” to check your work and review answer explanations.

Taking the test in  exam mode

Proceed through the test by clicking Next Question after selecting your answer. 

Click on the star next to the question to mark it for review. Or, you can click Skip Question to leave the answer blank.

The progress bar will show your progress and the time remaining in the test. Click on the pause icon to pause the test at any time. You will still be able to finish the test, even if you run out of time. 

Viewing all questions during the practice test

You can quickly view all test questions by clicking on the See All Questions at the bottom left of the test screen. Scroll through to click on any question, or click on the dropdown at the top to filter by question type.

Completing the practice test

To complete your practice test, click on Finish test at the top right of the screen. The test will remind of you any questions you have missed. Then, click Finish Test again.

Reviewing your practice test results

After completing the practice test you will see your results immediately. In addition, the ratio of correct answers versus incorrect answers you entered will be shown, based on knowledge area.  

To review all your answers, click on Review Questions. Click Retake test to take the test as many times as you would like. 

Free courses on Udemy offer students a simplified learning experience. This simplified experience limits the features that are available in a free course compared to a paid course. For example, free courses do not offer a certificate of completion, and additional course features like the Q&A and direct messaging are not included in free course enrollments.

All of these features are available in our paid course offerings. If you want access to these additional features, we recommend enrolling in a paid course (note: students who enroll in paid courses via promotional coupons, our gifting option or Udemy credits will also have access to all the course features).

If you have enrolled in a free course prior to March 17, 2020 you will retain access to Q&A and your certificate of completion for those free courses only. All new enrollments in free courses on March 17, 2020 and beyond, will not have access to the additional features.