This article explains what login alert notifications are and when you may receive these emails from Udemy.
What are login alert notifications? And when are they sent?
When our system detects suspicious or inconsistent behavior, there are a few ways our system will respond, including sending an alert notification to confirm if a login was authorized by you. For example, if our system detects a login from a new device, or a login in a new region, Udemy will send you an alert notification to let you know.
What do the login alert notifications say?
The emails Udemy sends will come from the no-reply-alert@e.udemymail.com email address, and include a subject line noting that it is a login alert notification. The notification will include what browser and operating system the login was detected on, and the time it happened, according to our systems/records.
What should you do if you believe your account was accessed by someone else?
If you receive an alert notification for a login you didn’t initiate, and you suspect your account was accessed by someone else:
- If you have a password associated with your account, change your password immediately.
- If you don't have a password associated with your account, your email account may have been compromised. We recommend contacting your email provider (for example, Gmail or Outlook) for assistance.
Review additional steps you should take if you believe your account has been compromised.