disabled
Back To Udemy

Sign in
English (US) Deutsch Español Français (France) Italiano 日本語 한국어 Polski Português Türkçe
  • Sign in
  • English (US) Deutsch Español Français (France) Italiano 日本語 한국어 Polski Português Türkçe
Search for solutions
Student Topics
Instructor Topics
Udemy Business Topics
Read article
Combined Results
The email address associated with your Udemy account
Do these help?
What's this?
Submit a Data Access or Deletion Request
Additional Comments
No comments provided.
This email does not match the email associated with your Udemy account.
Please check that you have entered the correct email addresses.
Udemy Business
How can we improve this article?
Please note: this entry form is for feedback regarding the article and it will not generate a support ticket. If you require assistance from our support team, please click here.
Thank you. Your feedback has been recorded.
Please enter the course URL as www.udemy.com/course/course_name. Click here for help.
Please login using the email associated with your Udemy account so we can better assist you.
I am a...
Udemy Support
Help and Support
Do any of these articles answer your question?
If they do, we can close your request
I found my answer. Close my request.
I still need help.
  1. Udemy
  2. Purchase/Refunds
  3. Refunds

Partial Refund Requests

Along with full refunds, you may also request a partial refund for eligible courses purchased within the last 30 days on Udemy, provided the request meets the guidelines in our refund policy. 

Submitting a partial refund request

Steps on how to submit a partial refund request are outlined in How to Refund a Course. Please be sure to select a reason for a partial refund request and not a full refund.  

  • If you have selected a partial refund option, a notification confirming that you are requesting a partial refund will appear. 

Please include a brief description and details regarding your request, so that our team can assist you better and process your request. 

partial_refund.png

Partial refunds based on the payment method

For most payment methods available on Udemy, we are able to complete partial refunds via the payment method that was used. However, there are some instances where we may have to grant a partial refund via Udemy credits.

Udemy credits

  • If you would prefer to receive your partial refund via Udemy credits, please make sure to specify this when submitting your refund request. Credit refunds are faster than refunds to your payment method, as the credits are posted to your account immediately, after your refund is processed. 

Apple

  • Apple purchases are processed through Apple and not Udemy, and so we are unable to offer cash refunds for in-app purchases made in the Apple App Store. As a result, partial refunds for Apple purchase are granted via Udemy credits. 

Google Play 

  • If you have paid via Google Play, we can only process partial refund requests in Udemy credits. Full refunds for Google Play purchases, however, can be processed back to your original payment method. 

More information regarding credit only refunds is available in our refund policy.

Was this article helpful?
12 out of 117 found this helpful

Related articles

  • How to Refund a Course
  • Udemy's Refund Policy
  • Refund Status: Common Questions
  • Udemy Credits FAQ
  • Payment Methods on Udemy
Contact Us

Related articles

  • How to Refund a Course
  • Udemy's Refund Policy
  • Refund Status: Common Questions
  • Udemy Credits FAQ
  • Payment Methods on Udemy
Contact Us
'student','refund','Partial Refund Requests','title:Partial Refund Requests',
English (US) Deutsch Español Français (France) Italiano 日本語 한국어 Polski Português Türkçe
  • Udemy Business
  • Teach on Udemy
  • Get the app
  • About us
  • Contact us
  • Careers
  • Blog
  • Affiliate
  • Investors
  • Terms
  • Privacy policy
  • Sitemap
  • Accessibility statement
Udemy
© 2022 Udemy, Inc.
true