Every Udemy account includes a profile page where you can share information about yourself.
For Udemy instructors, your profile is also your Instructor biography, and is your dedicated space to present your expertise, your experience and your personality. For tips on how to create a compelling and engaging Instructor bio please click here.
How to Edit Your Profile
To edit your profile, move your cursor to your initials or profile image at the top right of the page and click on your name in the drop-down menu. You can also head to your profile page by clicking here.
To edit your profile bio, simply type in your first and last name, your headline, and what you want your biography to say. Next, click Save at the bottom of the page.
How to Upload Your Profile Picture
To upload (or edit) your profile picture, click Photo on the left-hand side of your Profile page. Then choose an image from your computer to upload. Once it’s uploaded, you can crop it, if necessary, and then click Save.
How to View Your Profile
If you wish to see how your profile will appear to other students and instructors, simply click View Public Profile on the left hand side of your Profile page.
Editing Your Privacy Settings
You can access your privacy settings, and set whether you wish to have your profile visible to logged in students and instructors on the Privacy page. In addition, you can also set whether you wish to share what courses you’re enrolled in on this page.
Only students and instructors who are logged into their Udemy accounts can view another student’s account profile. Profiles of instructors with published courses can be viewed by students and instructors when they are logged in and logged out.
Your privacy settings can be accessed by clicking on Privacy on the left-hand side of your Profile page. To make your profile or enrolled courses private, simply click on the checkmark beside each option and click Save.
Related Support Articles
This article explains how you can change the password for your Udemy account, and request a reset password email if you have forgotten it.
How to reset your password
If you can’t remember the password for your Udemy account, you can request a reset password email from the login page:
- Move your cursor to the top right of Udemy's homepage, then click on Login
- Click Forgot Password
- Enter your email and click the I'm not a robot box
- Select the correct images and then click VERIFY
- Next, click on Reset Password
- Check your inbox for the reset password email and complete the steps to change your password
Can’t find the reset password email?
If you do not receive the password reset message within an hour, please check your spam folder. Also, please be sure the email@example.com email is added to your safe sender list.
How to change your account’s password
You can change your password at any time by doing the following:
- Log in to your account
- Move your cursor to the top right of Udemy's homepage and click on your name
- Click Account on the left hand side of the page
- Enter your current password, your new password, re-type your new password, then click on Change Password. Review guidelines on how to create a strong password.
Did you sign up for Udemy using the Apple, Facebook or Google option?
When you sign up using the Apple, Google or Facebook option, no password is created for your Udemy account. If you wish to create a password for your Udemy account and log in with the same email address that’s registered with Apple, Google or Facebook moving forward, please follow the steps outlined above to reset your password.
You can access the email address that is registered for your Udemy account in your Account settings.
You can change the email address that you have registered to your account at any time. This article explains how you change your email login, and includes answers to some of the commonly asked questions we receive regarding account, email addresses.
How to change your account’s email address
- Move your cursor to the top right of Udemy's homepage and click on your name.
- Click Account on the left hand side of the page.
- Click the pencil icon beside the email box.
- Enter the new email and your password.
- Click Save.
How do I change my email address if the edit pencil icon is missing?
If there is no edit pencil icon beside the email box, this indicates you signed up to Udemy with a Facebook, Google or Apple account. When you sign up using those options no password is created for your Udemy account.
If you wish to create a password for your Udemy account and log in with the same email address that’s registered with Apple, Google or Facebook, please follow the steps to change your password.
When I try to change my email address it says that address is unavailable. Why?
The “email address is unavailable” banner indicates that the email address is registered to another active account or an account that was recently closed.
For example, you may have created two accounts by accident. You can follow the steps outlined in this article to reset your password and access the account registered to that email address.
If you recently closed an account that had that email address registered to it, however, that address may not be available to use with another Udemy account for a period of time.
What should I do if I received a notification my account email has been changed, but I didn’t change it?
How do I change the password for my account?Learn how to change or reset the password for your account.
Udemy has security protocols in place to help keep your account secure, but there are several things you can also do to protect your account, and dramatically reduce the likelihood of it being compromised.
Create a Strong Password
Choosing a strong and unique password is an extremely effective way to protect your account and prevent unauthorized access. While selecting a password for your account, we strongly recommend you consider the following:
- Passwords must be at least 6 characters long. Remember that longer passwords are always better since they are harder to crack.
- The best passwords are longer and contain a mix of letters, numbers, symbols (e.g. #, !, &), uppercase and lowercase letters.
- Passwords should be unique to you and should not contain:
- Sequential letters or numbers (e.g. abcdefgh, 12345678)
- Repeating letters or numbers (e.g. dddddddd, 88888888)
- Words that are commonly used in the dictionary or across the internet
- Words related to our site (e.g. “udemy”)
- Your own name or email address, or words you might use on your social media accounts like your location or favorite team
- Don’t use obvious numbers (for example, don’t use numbers that are in your birthday or phone number)
- Create a unique password for each account and service you have, rather than using the same password for each site, especially if there have been security breaches with those passwords. This way if one of your accounts is compromised, then that password cannot be used to gain access into your other accounts.
- Rather than creating your own complex password, use a browser plug-in, system keychain, or third-party password manager to create and store complex passwords.
Change Your Password Periodically
We also recommend changing your password periodically, as this is another great way to keep your account secure. When you do change your password, we recommend creating a new one, rather than using a password you’ve already used.
For steps on how to change your account’s password, please click here.
More Tips to Protect Your Account
In addition to selecting a strong and unique password, there are several other simple ways you can protect your account, and greatly reduce the likelihood of it being compromised.
- If you’re accessing your Udemy account from a public or shared device, be sure to log out of your account when you’re finished studying.
- Always log in at https://www.udemy.com/. Check the URL of the page before you enter your login info if you're unsure. In addition, you can also type https://www.udemy.com/ directly into your browser.
- Do not write down or store your password in your files or online accounts.
- Do not share your Udemy account or account credentials with others.
- If a computer or mobile device you used to access your Udemy account is lost or stolen, use another device to initiate a password reset email. For steps on how to do this, please click here.
For information on what steps you should take if you believe your account was compromised, please refer to this article.
This article includes common explanations for mistaking that a security breach has occurred, as well as steps you can take to secure your account, if you believe it has been compromised.
Common reasons for mistaking that an account is compromised
- I can't login: is it possible you’ve forgotten your password? Or that you’re entering the wrong email? You can initiate a password reset by following these steps.
- I received an email from Udemy saying my password has been reset, but I didn’t request a password reset: as a means to help ensure the security of accounts, password resets may be initiated by Udemy. The email will explicitly state that Udemy has reset your password as a precautionary measure, and this does not indicate that your account has been compromised. When Udemy initiates a password reset we send a notification from the following email address: firstname.lastname@example.org
- I can’t find my courses: could you have created more than one account by accident? This article includes troubleshooting steps you can take to locate your missing courses.
Reasons to take further action to secure your account
- You received an email from us that your email has been changed and you didn’t change it.
- You received a notification that your account’s password has been changed and you didn’t change it (note: this is different from a password reset notification from Udemy that is explained above).
- Your account information has been changed but you didn’t change it (ie: your name, new credit cards were added, etc.)
- You’ve received notifications for purchases on Udemy that you didn’t authorize.
- Other activity was attributed to you in your account that you didn’t initiate (ie: direct messages, Q&A comments etc.).
If you have seen or have been notified of any of the above, then please do the following:
- Immediately request a password reset email by following these steps. If you do not receive the password reset message within an hour, please check your spam folder. Also, please be sure the email@example.com email is added to your safe sender list. If you do not receive a password reset email, and are unable to set a new password, then please contact Udemy Support.
- If the email address you have registered with Udemy has been changed in your account, and you can’t initiate a password reset, then immediately contact Udemy Support.
- Make sure the email address you registered with Udemy is secure.
- If you have received notifications of unauthorized purchases on Udemy, please contact Udemy Support as well as your financial institution or credit card company.
Keeping your account secure
Udemy has security protocols in place to help keep your account secure. Accounts can become compromised, however, if an individual has gained access to your login credentials through fraudulent activities, like for example, a phishing scam.
For tips on how to keep your account secure, please click here.
The Udemy site (udemy.com) and mobile app are localized in Chinese, Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Thai, and Turkish. This article outlines how you can change the language preferences for Udemy.com, your account, the Udemy mobile app, or if required, when reading articles in our Help Center.
Please note: changing your language preference will not change your account’s country or currency settings. Learn more about our supported currencies.
Change your Udemy.com account language when logged in
You can quickly change your account's language by selecting a different language from your account’s dropdown menu. You can access the dropdown menu by moving your cursor to the top right of the Udemy.com site.
Change the language for Udemy.com when not logged in
If you don’t have a Udemy account yet and wish to change the site’s language, or wish to select a different language while not logged into your account, click the icon at the top right.
Change the mobile app language
The Udemy mobile app language is determined by the language that is set for your mobile device, and not the language that’s set for your Udemy account. Please note, however, that certain pages accessible in the app are hosted at Udemy.com. In order to view one language uniformly across the platforms, the languages for your mobile device and Udemy account must be the same.
When a matching translation is not available the app will default to English or, if available, your second language preference.
Instructions on how to change the language of your mobile device can be viewed here:
Change the Help Center language
The Udemy Help Center (support.udemy.com) can be viewed in English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Spanish and Turkish. If your Udemy.com language isn’t supported in the Help Center, the Help Center will appear in English when you navigate to it.
If you wish to select a different language for the Help Center, however, click on the dropdown menu at the bottom right and make your selection.
Please note that changing the language setting in our Help Center will not change the language that is set for your Udemy account.
If you've accidentally created two Udemy accounts, we can merge them together for you. In the process, your course progress and purchase history will be transferred. Please note, however, that private messages and notes will not be transferred. Be sure to save any important information you wish to keep before proceeding with the process.
Please note that merges are permanent and cannot be reversed, and that they are limited to one per user.
In order to merge your accounts, we will need to verify that you are the account holder of both accounts. Please initiate the merge account process by submitting a support ticket here.
Please note: Udemy Business accounts and Udemy marketplace accounts are treated separately and cannot be merged. In addition, instructor accounts cannot be merged at this time. Since instructor accounts have unique revenue reports and additional data that's been generated, merging this information with another account cannot be facilitated.
As you enroll in more-and-more Udemy courses, you may find that you want to organize the courses in your My learning section. By utilizing our Lists feature, you can easily organize your Udemy courses in a variety of ways and plan your learning accordingly.
Please note: that this article explains the Lists feature for individual course enrollments and may not fully apply to all our product offerings.
By using the Lists feature, you’ll be able to organize courses into lists based on category, projects or learning goals that you create.
For example, if you’re enrolled in several courses related to web development, you could create a list named "Web Development", and assign related courses to it.
How to create a list
You can create a new list, and assign courses to it, by following these steps:
- After logging into Udemy, click on My learning at the top right of the page.
- Click on the vertical ellipses at the top right of the course card.
- Move your cursor to Create New List and click on it.
- Name the list and add a description.
- Click Create.
- The course will be assigned to that list.
Adding courses to existing lists
You can add courses to lists you've already created by following these steps:
- Click on the vertical ellipses at the top right of the course card.
- Lists you have created will appear.
- Click on the list name you would like the course added to.
You can also add a course to multiple lists if you wish, by selecting additional list names, when you click on the course card's vertical ellipses. If a course has been added to a list, a checkmark will appear by the list name.
Please note: archived courses cannot be added to existing lists. If you would like to add an archived course to a list, please unarchive the course first.
When you hover your cursor above a course on your My learning page, it will show how many lists the course has been added to.
Removing a course from a list
If you wish to remove a course from a list, then please follow these steps:
- Click on the vertical ellipses at the top right of the course card.
- Click on the list name where the checkmark appears.
- The course will be removed from that list.
Editing or deleting a list
You can quickly edit a list name and description, or delete it altogether.
To edit a list name, simply click on the edit pencil icon, which appears beside the list’s title. The option to edit the name or description will appear. To delete the list, click on the garbage can icon that appears beside the edit pencil icon.
Please note: deleting a list cannot be undone. The courses that were included in the list, however, will remain active in your account.
If you no longer wish to receive certain notifications from Udemy and instructors, you can unsubscribe from them by changing your notification settings.
You can edit the notification settings for your account by following the steps below:
- Move your cursor to your initials or profile image at the top right of the page.
- Click Account Settings in the dropdown menu and then Notifications on the left hand-side of the page.
- Select the notifications you wish to receive. If you don't wish to receive any promotional emails, however, then click on the box beside Don't send me any promotional emails.
- Click Save.
How to opt-out from specific course notifications
Many instructors send announcements regarding new lectures and other information relevant to the course. If you do not want to receive these messages from a specific course, you can unsubscribe from the course player.
Click the ellipses at the top right of the course player, and in the dropdown menu the option to unsubscribe from these announcements will appear.
This article outlines how you can close your Udemy account. If you're having trouble with the site, or if there's anything we can help you with before you close your account, please contact Udemy Support.
Please note that by closing your Udemy account you will lose access to all the courses you’ve enrolled in, including purchased courses. If a course was purchased within the past 30 days, however, you can request a refund before closing your account.
How to Close Your Udemy Account
1. Sign in to your account.
2. Move your cursor to your avatar at the top right-hand corner of the page.
3. Click on your name from the drop down menu to navigate to your Profile page.
4. Next, click Close Account on the left-hand side and then Close Account on the right.
5. Enter your password and click Close Account again.
For instructions on how to close an instructor account please head here.