To maintain the integrity of our learning community, all instructors must verify their identity before they can publish a course on the marketplace. Information regarding the automated instructor identity verification process can be viewed in this article.
Answers to frequently asked questions we receive regarding the instructor identity verification process can be viewed below.
Frequently Asked Questions
Do I need to complete verification every time I submit a new course for review?
Identity verification is typically only required once per account. Some instructors may be prompted to complete the process again if there are flags identified in account activity or course content.
How does Udemy verify my personal data?
Udemy partners with third party vendors, which utilize trusted and licensed data sources including; credit bureaus, electoral rolls, government issued, public and private data, telephone/utility records, and watch lists to verify the information you provide.
How is my information handled?
If I do not pass the automated identity verification, what happens?
All instructors must be verified when publishing courses on Udemy. If the process is not completed by the deadline specified, any associated courses and accounts will be frozen. If you have any difficulty, please reach out to email@example.com with any questions.
Will I need to still submit my course for review after I complete identity verification?
Yes, once you have successfully completed verification, please submit your course for review through the course management dashboard.
If I am a co-instructor in a course, do I need to complete identity verification?
No. Only the course owner must complete verification before the course can be submitted for review.
If I am an instructor on Udemy for Business, do I need to complete identity verification?
No, this is only required for instructors on the marketplace.
Is verification required for free courses?
Yes. All published instructors are required to complete the verification process. This helps ensure the integrity of the marketplace.
Can I use my business name for the verification process?
If a business name is submitted, we may need to speak to a representative of the company, and verify that you are associated with that business. As a result, the verification process could take longer.
To maintain the integrity of our learning community, all instructors must verify their identity before they can publish a course on the marketplace.
When instructors are required to verify their identity
If you have not yet verified your identity with Udemy, you will be prompted to complete instructor verification when you're ready to submit a new course for review.
When your first course has been uploaded and is ready to be published, the Udemy site will guide you through the automated verification process.
Instructors may also be directed to complete the verification process after publishing a course, as Udemy’s Trust & Safety Team runs periodic sweeps of more established instructors. The two-step process should only take a few minutes. You can exit and re-enter the flow at any time, but be sure to complete by any specified deadline.
Information instructors may need to provide during the verification process
During the verification process, instructors will see some or all of the following prompts:
- Request to confirm ownership rights to the course content
- Request to provide information regarding their current place of residence
- Request to provide identity documents such as a national ID or passport
Please note: the information required will vary depending on the instructor’s country of residence and/or activity patterns within the account.
This information is strictly confidential, and is reviewed by a third party identity verification service provider in order to validate details.
Completing the verification process
Successful submission and verification with the automated system should only take seconds. Please review your information carefully before submitting as you will only have limited attempts to successfully verify your information.
After the automated verification process has been completed our team will review your submission and confirm with you, via email, that your account has been verified and that you can submit your course for review.
The email that is sent confirming your account has been verified, will be sent to the email address that is registered with your Udemy account. Generally the confirmation process takes 2 -3 business days.
If you are having trouble completing the verification for your account, please reach out to firstname.lastname@example.org with any questions you may have.