Personal Plan Learning Experiences

This article outlines the learner onboarding flow, which will help you find the best content that meets your learning needs. It also provides instructions on how to use the feature to receive personalized learning recommendations on Udemy.

Please note: The learner onboarding flow is currently only available to Personal Plan subscribers.

What is the learner onboarding flow?

The learner onboarding flow consists of questions designed to personalize your learning experience on Udemy. After you complete the questionnaire, you will receive course recommendations based on your role and interests.

How to access the learner onboarding flow

For new learners, you can access the flow when you create your account on Udemy. For existing learners, you can access the flow by selecting Add occupation and interests on the home page.

Follow the prompts to answer questions about your field, skills, and professional goals. To complete the questions at a later time, click Save and Exit at the top.

Once you have finished answering the questions, click Start Learning. 

How to edit the learner onboarding flow

To update your professional background or goals, click the Edit occupation and interests button on the home page. Then, follow the prompts to update your information.

This article explains how eligible users can access and complete assessments, while accessing Udemy on our mobile app.

Please note: Assessments are only available to Personal Plan subscribers.

• Review how to access and complete assessments while learning on a browser.

How to start and complete assessments (mobile app instructions)

Eligible users can follow the steps below to start and complete assessments, while learning via the Udemy mobile app:

1. After opening the mobile app,  tap either the Featured or Discover icon at the bottom of your screen. 

2. Next, tap the Assessment option to begin finding and reviewing assessments you wish to take.

3. Once you’ve chosen an assessment you wish to complete, click Take assessment on the assessment card.

4. Click Start assessment when you’re ready to begin.

5. Each assessment includes around 30 multiple-choice or multi-select questions and will take approximately 25 minutes to complete. 

If you Save and Exit the assessment before answering all the questions and come back within 24 hours, you can pick up where you left off. Otherwise, you can start a new assessment and will see a different set of questions.

6. For each assessment, you have two attempts available per 24 hours.

• By limiting assessment attempts, we aim to help you make the most out of your learning experience by encouraging you to take the time to engage with the learning content on Udemy. You can then re-apply your newly solidified knowledge when retaking the assessment.

7. Once you’ve completed the assessment, you will be brought to the results page, where you can view your overall score and dive into detailed explanations for each question.

8. You will also see a course recommended on the results page of the assessment. Once enrolled, you will see personalized guidance based on recommended areas of focus. Click Enroll now to jump into your personalized course recommendation.

How to continue an in-progress assessment

You can find in-progress assessments and your most recent results on your My learning page. Click Continue to pick up where you left off.

This article outlines the Automated Lab Review (ALR) feature for labs, which provides timely and specific feedback for your work in a lab’s workspace. 

• Learn more about labs and how learners can use the feature.

Please note: Labs are currently only available to Personal Plan subscribers.

Locating labs that feature an Automated Lab Review

You can locate labs that feature an automated lab review by following the steps below:

1. Click on the Labs tab on your Udemy home page or in My learning.

2. Click Explore labs.

3. Enable the Automated lab reviews filter to ensure your search results include labs with the feature.

How to start a lab with an Automated Lab Review

1. Start the lab in Guided Challenge Mode (Note: an Automated Lab Review is only available in Guided Challenge Mode). 

2. From the project assignment page, launch the Workspace by clicking the “Launch workspace" button. The workspace is where you’ll complete each task. Learn more about workspaces.

View the tasks for the lab by clicking on the “See your tasks” button.

From the Tasks view, you will see a list of tasks required to complete the lab, instructions for the task, resources to complete the task, and the “Start review” button. 

Follow the instructions to complete each task, in order, in the provided workspace. When you are ready to check your work, click the “Start review” button for real-time feedback about your performance on the task.

Successful completion of tasks in this lab

The lab will review your work and display your results. If you have successfully completed the task, the “Mark task as complete” button will be enabled. You can click “Mark task as complete” and continue to the next task. 

Task errors

If there are errors in your solution, the review section will provide feedback and guidance on how to approach the task again more accurately. You can also click on the “Example approach” button for additional guidance. 

When you are ready for another review, click the “New review” button. Once the “Mark task as complete” button is no longer grayed out and enabled, click on it to proceed to the next task in the lab.  

Note for Safari users

Udemy labs run in an environment isolated from udemy.com. You will need to allow third-party cookies in your browser settings to use the preview browser in these labs. You can change these settings in Safari -> Preferences -> Privacy. Be sure you are using the latest version of Safari and that the checkbox below is unselected:

Assessments help you identify your level of knowledge in a topic and guides you to recommended content based on your proficiency level.

Please note:

• Assessments are only available for Personal Plan subscribers.

What is benchmarking?

Through benchmarking, you will get additional insight into your level of knowledge and how you compare to others that have completed the same assessment.

How do I interpret my score?

The scores on this assessment can range from 0-200, with 100 representing an average score. If your score is greater than 100, your performance is above average. 

Note: Scores on assessments are never perfect. We recommend that you avoid making comparisons to yourself and others based on small differences in scores. Instead, focus on your general classification into one of four proficiency levels. Changes in proficiency level are more likely to represent tangible differences in your level of understanding.

How do I interpret my proficiency level?

You can think of these labels as completing the sentence, 

Compared to others, my skills are {your proficiency level}.

Limited (0-49)

A score within the Limited proficiency level reflects little demonstrated knowledge. We expect that performances at this level are from learners new to a subject or who are casually exploring content. The learner would benefit from completing relevant courses and any available learning activities.

Developing (50-99)

Performance categorized as Developing reflects early stages of demonstrated knowledge. Learners in this category show familiarity with content, but clear knowledge gaps remain. Thorough review of relevant courses and active practice with material would benefit the learner.

Established (100-149)

Performance categorized as Established reflects demonstrated knowledge that is better than most other learners. Especially for scores toward the top of this category, a learner has shown they compare favorably with other learners that have completed the same assessment. Learners in this category will benefit from active practice with course material and reviewing the relevant course section recommendations.

Superior (150-200)

Performances categorized as Superior reflect demonstrated knowledge that is better than almost all other learners. There is always room for review and improvement, but learners in this category would benefit from seeking out advanced courses and learning opportunities in this topic, or seeking out new skill topics in which to grow.

What is a percentile?

Your percentile tells you how your performance compares to all learners who have completed the assessment.  If your percentile is 30, your performance was better than 30% of learners. 

Note: A percentile is not a percentage correct score. It doesn’t tell you how many questions you got right or wrong. Instead, it helps you gauge how your understanding compares to others who have taken the assessment. Try not to over-interpret small differences in percentiles between assessment attempts or different learners. Instead, focus on your general performance level and content recommendations.

Personal Plan subscribers who are interested in data science, can enhance their learning experience through our data science labs.

Note:  

• Please see below for important information regarding the use of Workspaces.
• Labs are only available to Personal Plan subscribers and multi-factor authentication (MFA) must be enabled for your account in order to launch labs. Learn how to enable MFA for your account.

How to access labs

Step 1: Click on the Labs tab on your Udemy home page or in My learning.

Step 2: Click Explore labs.

This will take you to the lab’s overview page, where you can view all the available labs. 

You can search for data science labs using either the search bar or the Data science radio button to filter labs and then sub-filter by topic. Click on any lab listed to begin learning.

Selecting a lab mode

Once you select a lab, you’ll need to select which mode you want to learn in. We offer multiple modes for each lab so you can select your preferred level of guidance. Learn how to select a mode for a lab.

Launching the workspace 

After selecting the mode, click on the Launch workspace button in either the top right corner or within the lab’s “project assignment” to open the workspace associated with the lab. 

Workspace sessions and restrictions

Review important information about workspace sessions and restrictions on Udemy.

Ending workspace sessions

You can end the workspace session by clicking End at the top of the page. Please note that ending a workspace instance will reset the workspace; all data will be cleared and will not be saved. This action can't be undone.

Note for Safari users

Udemy labs run in an environment isolated from udemy.com. You will need to allow third-party cookies in your browser settings to use the preview browser in these labs. You can change these settings in Safari -> Preferences -> Privacy. Be sure you are using the latest version of Safari and that the checkbox below is unselected:

Personal Plan subscribers who are interested in DevOps, can enhance their learning experience through our DevOps labs!

Note:  

• Please see below for important information regarding the use of Workspaces.
• Labs are only available to Personal Plan subscribers and multi-factor authentication (MFA) must be enabled for your account in order to launch labs. Learn how to enable MFA for your account.

How to access DevOps labs

1. Click on the Labs tab on your Udemy home page or in My learning.

2. Click Explore labs. This will take you to the labs’ overview page, where you can view all available labs. 

3. You can search for labs using either the search bar or by selecting the DevOps radio button to filter labs and then sub-filter by Popular topic.

4. Click on any lab listed to begin learning.

Selecting a lab mode

Once you select a DevOps lab, you’ll need to select which mode you want to learn in. We offer multiple modes for each lab so you can select your preferred level of guidance. Learn how to select a mode for a lab.

Launching a workspace 

After selecting the mode, click on the Launch workspace button in either the top right corner or within the lab’s “project assignment” to open the workspace associated with the lab. 

Workspace sessions and restrictions

Review important information about workspace sessions and restrictions on Udemy.

Ending workspace sessions

You can end the workspace session by clicking “End” at the top of the page. Please note that ending a workspace instance will reset the workspace; all data will be cleared and will not be saved. This action can't be undone.

Note for Safari users

Udemy labs run in an environment isolated from udemy.com. You will need to allow third-party cookies in your browser settings to use the preview browser in these labs. You can change these settings in Safari -> Preferences -> Privacy. Be sure you are using the latest version of Safari and that the checkbox below is unselected:

Assessments are a feature that helps learners identify their skill level in a certain topic and guides them to a personalized content recommendation based on their skillset. This article explains how you can access and complete assessments. 

Please note:

• Assessments are only available to Personal Plan subscribers.
• Learning on our mobile app? Review how to access and complete assessments via the app.

How to start and complete assessments

Personal Plan subscribers can follow the steps below to start and complete assessments:

1. To get started, you can access assessments on the Assessments tab on your Udemy home page or your My learning page. You can also search for assessments on the Udemy marketplace by searching for relevant topics (like AWS).

2. To choose an assessment, click Take assessment on the assessment card.

3. Click Start assessment when you’re ready to begin.

3. Each assessment includes around 30 multiple-choice or multi-select questions and will take approximately 25 minutes to complete. If you exit the assessment before answering all the questions and come back within 24 hours, you can pick up where you left off. Otherwise, you can start a new assessment and will see a different set of questions.

4. For each assessment, you have two attempts available per 24 hours.

• By limiting assessment attempts, we aim to help you make the most out of your learning experience by encouraging you to take the time to engage with the learning content on Udemy. You can then re-apply your newly solidified knowledge when retaking the assessment.
  

5. Once you’ve completed the assessment, you will be brought to the results page, where you can view your overall score and dive into detailed explanations for each question.

6. You will also see a course recommended on the results page of the assessment. Once enrolled, you will see personalized guidance based on recommended areas of focus. Click Enroll now to jump into your personalized course recommendation.

7. Once you’re in the recommended course, you can see specific sections highlighted for you based on your skill set. The specific sections will be notated by a chevron symbol.

How to continue an in-progress assessment

You can find in-progress assessments and your most recent results on your home page. Click Continue with assessment to pick up where you left off.

You can also access your assessments and most recent results through your My learning page.

Labs are project-based learning experiences in which learners work through tasks in real-world technical environments, called workspaces. A lab can be completed in three different modes, each offering differing levels and styles of guidance. This article explains each type of mode and how to access them for your lab.

• Learn more about labs and how learners can use the feature.

Please note: Labs are only available for Personal Plan subscribers

What are modes? And what types of modes are there?

Modes allow you to decide the type of structure and guidance you want to have as you complete a lab. 

For a given lab, you can choose what level of guidance you want to receive while completing the real-world project. A Udemy lab can be taken in three different modes:

1. Follow-along: The follow-along mode provides up-front step-by-step instructions for how to complete the lab. You complete the lab project by following detailed tutorials organized into tasks. 

• We recommend this mode if you are brand new to a topic or skill area.

2. Guided challenge (recommended): In the guided challenge mode, the lab project is broken down into tasks, resembling an IT ticket management system used by technical professionals. You are assigned tasks, attempt them, and then check your work against provided solutions. This mode provides high-level guidance on how to approach the overall project and allows you to have hands-on experience and self-assess your progress along the way.

• We recommend this mode for the majority of learners. This mode is a good fit if you are familiar with the topic and need to practice the real-world application.
  
  
• Please note: Selected labs include automated reviews in Guided challenge mode for learners to check their work and get specific and actionable feedback on their task attempts.

3. Open challenge: The open challenge mode provides a minimum level of guidance as you determine the overall approach and steps needed to complete the project. You are provided with a library of resources to work through the project and will complete the work on your own with minimal guidance and support

•  We recommend this mode if you are feeling confident and ready to complete a real-world project on your own.

How do I select my preferred mode?

After accessing your lab, you can select your preferred mode on the lab overview page.

1. Under Choose your mode, select your preferred mode for this lab.

2. Click Start lab.

Personal Plan subscribers can enhance their learning experience by completing real-world, hands-on activities in workspaces. For example, workspaces are provided by Udemy so that learners can complete certain activities in labs for web development.

This article includes important information and restrictions about workspace sessions on Udemy. 

Multi-factor authentication

Please note that multi-factor authentication (MFA) must be enabled for your account in order to launch labs and workspace sessions.

Workspace session timelines

In order to conserve resources, workspaces have 3-hour sessions: at the end of the 3-hour session, any running resources will be stopped. Please note that in such cases any progress made in the workspace or data entered will not be saved. 

• Learners will be notified when there is 30 minutes left in their session, and from that juncture, a countdown to the 3-hour mark will appear.

If you wish to take the workspace session again, you will need to start a new session. 

Ending workspace sessions

You can end the workspace session by clicking End at the top of the page. Please note that ending a workspace instance will reset the workspace; all data will be cleared and will not be saved. This action can't be undone. 

Workspace session restrictions

• Do not add private or sensitive information (such as passwords) into the workspaces. You may only use simulated, anonymous, non-personal, non-live data or information when accessing or using workspaces. 
• You may only access and use workspace sessions for your personal, non-commercial, educational purposes. Additional restrictions are listed in Section 8 of our Terms of Use.

Temporary disablement of workspace sessions

Udemy may temporarily disable workspaces on our platform for technical or security reasons. Udemy will notify learners if this occurs and when the workspaces and labs can be accessed again. 

Please note that in such cases, any progress made or data entered will not be saved. If you wish to take the workspace session again, you will need to start a new session.

Learners interested in web development, and who have enrolled in Udemy’s Personal Plan subscription, can enhance their learning experience through our development labs!

The labs allow you to apply your skills by completing real-world projects using a workspace.

Note:  

• Please see below for important information regarding the use of Workspaces.
• Multi-factor authentication (MFA) must be enabled for your account in order to launch labs. Learn how to enable MFA for your account.

How to access Development labs in Personal Plan

To access Development labs please follow the steps below.

1. Click on the Labs tab on your Udemy home page or in My learning. You can also search for labs on the Udemy marketplace.

2. Next, click Explore labs.

3. From the labs overview page, click on the Development radio button on the left-hand side to see all of the Development labs.

4. Next, click a Development lab topic from the Popular Topics list on the left.

5. To choose a Development lab, click Start practicing on any lab listed on the right to begin learning.

6. Select a lab mode.

Once you select a Development lab, choose which mode you want to learn in. We offer multiple modes for each lab so users can select their level of guidance. 

• Learn how to select a mode for a lab.

Using Safari? Please review the last section in this article for important information.

7. Next, launch the Workspace. 

After selecting the mode, click on the Launch button in the top-right corner to open the workspace associated with the lab. 

Ending workspace sessions

You can end the workspace session by clicking End at the top of the page. Please note that ending a workspace instance will reset the workspace; all data will be cleared and will not be saved. This action can't be undone. 

Workspace sessions and restrictions

Review important information about workspace sessions and restrictions on Udemy.

Note for Safari users

Udemy labs run in an environment isolated from udemy.com. You will need to allow third-party cookies in your browser settings to use the preview browser in these labs. You can change these settings in Safari -> Preferences -> Privacy. Be sure you are using the latest version of Safari and that the checkbox below is unselected:

Getting a certification from a trusted third-party provider is a great way to demonstrate your expertise, learn new technologies and advance your career. Accordingly, Udemy has created a certification preparation feature, which helps you easily find content relating to third-party certification exams. This article outlines how you can review and select a certificate preparation experience that meets your learning needs. 

Please note: Currently, the certification preparation feature is only available to Personal Plan subscribers.

How to access the Certification preparation page on a browser

Personal Plan subscribers can access the certification page on a browser by following the steps below:

1. After logging into your Udemy account, move your cursor to Explore at the top left of the page.

2. Select Certification preparation.

Accessing the Certification preparation screen on the mobile app

If you’re using the Udemy mobile app, you can access the Certification preparation screen by following these steps. Please be sure you’re using the latest version of the app so that you can access the certification preparation feature.

1. Tap the Search icon at the bottom of your screen.

2. In the Explore badges section, tap Certification preparation.

You can also access the Certification preparation feature by tapping the applicable section on the Featured screen.

Reviewing certification preparation experiences

See how the certification preparation experience on Udemy can help you:

• Choose the right certification that best aligns with your current role and career goals: explore learning content on Udemy to help you prepare for your certification exams.

• Study and prepare: Once you've selected a certification to prepare towards, you'll need to study and prepare for the exam. Udemy provides a range of courses to support your study and offers a variety of resources to help you prepare, including practice exams and documentation, as part of our courses.
• Stay organized: Keep track of what you have studied in My learning, see what you still need to cover, and what you have mastered. This helps you focus your efforts on the most relevant content. 
• Stay motivated: Set learning events to help you stay motivated towards your learning goal. Remember why you are taking the certification and stay motivated by setting goals and rewarding yourself for your progress.

Remember, getting a certification is a valuable investment in your career, but it requires time and effort to prepare and maintain your certification. Good luck!

Please note: Learners will need to complete their certification exam through the official exam provider across these certifications. Udemy does not provide the certification exam, but rather, focuses on curating the highest quality courses to help your users prepare for and successfully pass their exams.

Will badges be added or removed and how will this impact my current learning?

At Udemy, we're dedicated to providing our customers with access to the highest quality badge-related content most relevant for workplace learning. As such, we are always updating the collection to make sure our courses and content are up-to-date and relevant. Therefore, there may be times when a badge is no longer available on the certification landing page. In this case, if the content is still available on Udemy, you can view this under My learning.

This could be due to:

• The applicable courses are retired from the collection and therefore, they are no longer available in the Personal Plan subscription. As a result, we can no longer support the related certification preparation experience.
• Badges may also be removed from the certification preparation experience, as part of quality checks for supporting content. In this case, courses will still be available for learners within My learning.
• Availability of new certification preparation experiences becoming available through new topics and courses curated into the Personal Plan subscription catalog.