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Learn AI with Google: Frequently asked questions

This article provides answers to frequently asked questions regarding Udemy’s Learn AI with Google subscription.  

  • View billing and payment-related questions about Udemy Plans.

Table of Contents

  • Overview of the Learn AI with Google plan
    • What is Udemy’s Learn AI with Google plan?

    • What is the difference between the Learn AI with Google plan and Learn AI with Google + Udemy Personal Plan?

  • Learn AI with Google enrollment
    • How can I enroll in the Learn AI with Google plan?

    • Why can’t I see the option to enroll in the Learn AI with Google subscription?

    • Can I access the Learn AI with Google courses on the mobile app?

    • I have an existing monthly or annual personal plan subscription. Can I upgrade this to include the Learn AI with Google plan?

    • Where can I learn about payment and billing for the Learn AI with Google plan?

    • Can I pause my Learn AI with Google subscription?

    • Will I have lifetime access to Learn AI with Google content?

    • I subscribed to the Personal Plan on the iOS/Android app. How do I upgrade to Personal Plan + Learn AI with Google?

    • Can I purchase the Learn AI with Google courses individually at Udemy instead of subscribing? 

    • What languages are the Learn AI with Google courses available in?

  • Earning badges and certificates of completion
    • How can I earn certificates and badges for Learn AI with Google courses?

    • What is Credly?
    • How do I access and share my badge from Credly?
    • I completed a Learn AI with Google certificate path before Credly badges were available. Will I receive a badge now? 
    • I’m having issues accessing my badge. What should I do?
    • How do the graded quizzes work?

  • Google AI Pro Trial
    • How do I activate my Google AI Pro trial?

    • How long is the trial period?

    • If I’m having issues with my Google AI pro trial or want to cancel the trial, who can I contact?

Overview of the Learn AI with Google plan

What is Udemy’s Learn AI with Google plan?

With Udemy’s Learn AI with Google plan, you can access 25+ courses, activities, and quizzes to upskill in AI.

The Learn AI with Google subscription includes: 

  • 3 career learning paths
  • Google AI Pro access at no cost for 3 months (terms apply)
  • 20+ activities for real-world practice 
  • The opportunity to earn the Google AI Professional certificate. 

Learn more about the Learn AI with Google plan. 

What is the difference between the Learn AI with Google plan and Learn AI with Google + Udemy Personal Plan?

  • Learn AI with Google: Provides you with access to 3 learning paths, comprised of 25+ courses and 20+ activities for real-world practice. It also gives you the opportunity to earn Google credentials, including the Google Professional AI Certificate.
  • Learn AI with Google + Udemy Personal Plan: A monthly or annual subscription that provides you with access to the Learn AI with Google plan, as well as thousands of top-rated courses and practice exercises included in Udemy’s Personal Plan. Review answers to frequently asked questions regarding Personal Plan.

Learn AI with Google enrollment  

How can I enroll in the Learn AI with Google plan?

Learn how to sign up for a Udemy subscription. 

Why can’t I see the option to enroll in the Learn AI with Google subscription?

Learn AI with Google is not available to all learners at this time. Country restrictions apply. We’re working to make the subscription available to more learners moving forward. Please continue to visit the site to discover new courses and products.

Can I access the Learn AI with Google courses on the Udemy mobile app?

Currently, you can’t purchase a Learn AI with Google subscription through the Udemy mobile app. To subscribe on a web or mobile browser, follow the instructions for signing up for a subscription. 

Once you purchase a subscription through a web or mobile browser, you’ll then be able to access and work through your Learn AI with Google courses through the Udemy mobile app. 

I have an existing monthly or annual Personal Plan subscription. Can I upgrade this to include the Learn AI with Google plan?

If you have an existing:

  • Monthly Personal Plan subscription, you can upgrade to a monthly Personal Plan + Learn AI with Google subscription. 
  • Annual Personal Plan subscription, you can upgrade this to an annual Personal Plan + Learn AI with Google subscription. 

You can upgrade through your subscription settings on a web or mobile browser. 

  • See how to manage your Udemy subscriptions.

Please note: 

  • It’s not possible to change from a monthly/annual Personal Plan subscription to a standalone Learn AI with Google subscription. 
  • If you upgrade your subscription during a billing period, the prorated, unused portion of your current subscription will be credited toward the cost of your new plan. You will be charged the cost of your new subscription minus any such credit to your payment method at the time of the change. Learn more.

Where can I learn about payment and billing for the Learn AI with Google plan?

View our frequently asked billing and payment questions, covering some of the key topics below:

  • Cancelling or refunding 
  • Switching from an annual to a monthly plan
  • Checking your billing status

Can I pause my Learn AI with Google subscription?

No, it’s not possible to pause your subscription. If you cancel the Learn AI with Google subscription, your access to the subscription content, your course progress, and certificate access via the course will be lost once your plan expires. However, your Google AI Pro trial should not be affected by this cancellation. 

Will I have lifetime access to Learn AI with Google content? 

You will have unlimited access to subscription content as long as you have an active Learn AI with Google subscription. If you cancel your subscription, you’ll have access to the subscription content until the final date of your billing period, which is posted on your Subscriptions page.

  • Learn how to manage your Udemy subscriptions.

I subscribed to the Personal Plan on the iOS/Android app. How do I upgrade to Personal Plan + Learn AI with Google?

If you originally subscribed to the Personal Plan on the mobile app, it’s not currently possible to upgrade your plan to Personal Plan + Learn AI with Google. If you cancel your Personal Plan subscription, you can sign up for Personal Plan + Learn AI with Google on a web or mobile browser, once your plan has expired. 

Can I purchase the Learn AI with Google courses individually at Udemy instead of subscribing? 

No. Currently, Learn AI with Google courses are not available for purchase individually, and are only available through the Learn AI with Google and Learn AI with Google + Personal Plan subscription plans. 

What languages are the Learn AI with Google courses available in?

Currently, the Learn AI with Google subscription includes courses that are taught in English. These courses also provide auto-generated English subtitles in many languages. For more information on available subtitles, see the course landing page for a specific course. 

Earning certificates of completion  

How can I earn badges and certificates for Learn AI with Google courses? 

For individual courses: For each individual course, you’ll receive a certificate of completion when you successfully complete the course’s graded quiz. 

For paths: For learning paths, you’ll receive a certification of completion when you successfully complete the graded quiz for each course in the path. You will also receive a Credly badge, provided you meet the earning criteria. Learn more about the Credly badges and their earning criteria.

For example, to earn the Google AI Professional certificate, you’ll need to successfully complete each of these courses in the path:

  • Course 1: AI Foundations 
  • Course 2: AI for Ideation & Execution
  • Course 3: AI for Research & Understanding
  • Course 4: AI for Writing & Communication
  • Course 5: AI for Content Generation
  • Course 6: AI for Data Analytics
  • Course 7: AI Workflows & Vibe Coding 

What is Credly? 

Credly is a leading credential platform for issuing and managing verifiable digital badges, enabling learners to validate and showcase skill achievements.

How do I access and share my badge from Credly?

After completing a Learn AI with Google certificate path on Udemy, you’ll receive an email notification from Credly informing you that you’ve earned a digital Udemy badge.

To claim your badge, follow the link in the email to access or create your Credly account. From the Credly platform, you can accept your badge, share your achievement on social media, or download and use the badge image on your digital résumé, personal website, email signature, or webpage. 

You can learn more about accessing or using a badge through Credly's Issuer Help Center.

I completed a Learn AI with Google certificate path before Credly badges were available. Will I receive a badge now? 

If you previously completed a Learn AI with Google certificate path, you’ll receive an email informing you of your badge availability. Follow the steps above to access your badge. 

I’m having issues accessing my badge. What should I do?

For questions regarding Credly’s digital badge issuance or management, badge acceptance/sharing, credential verification, or Credly account access, you can contact Credly support directly or submit a ticket through Credly’s Issuer Help Center.

For issues relating to Udemy course access or platform functionality, please contact Udemy support for further assistance.

How do the graded quizzes work? 

For each graded quiz, you have 3 attempts per day. The number of attempts remaining will be indicated at the top of the quiz. 

To take a quiz: 

  1. From your course, access the graded quiz under Course Content.
  2. Click Begin test to start the test.
  3. For each question, you’ll see the allocated time and the time remaining at the top. 
  4. Click Next question to work through the quiz and Finish test to complete the quiz.

Once you click Finish test, you’ll see the results page. You must achieve a score of 80% or higher to pass the quiz. Click Retake test to take the quiz again within the limits of your remaining daily attempts.

Google AI Pro Trial

How do I activate my Google AI Pro trial?

Qualifying learners who purchase a Learn AI with Google subscription will receive an email with a link to access their Google AI Pro trial. 

  • Please note: You should receive the link via email within 2 hours after you purchase your subscription. If you do not receive the link within this timeframe, please contact Udemy Support.

How long is the trial period?

The Learn AI with Google subscription includes a 3-month trial for Google AI Pro. Terms apply.

If I’m having issues with my Google AI pro trial or want to cancel the trial, who can I contact?

For issues relating to your Google AI Pro trial, please reach out to Google support, with your free trial code and confirmation email.

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  • How to Create And Use Notes (on a Browser)

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Related articles

  • Learn AI with Google country availability
  • Personal Plan: Frequently asked questions
  • The Free Course Experience
  • Troubleshooting payment failures
  • How to Create And Use Notes (on a Browser)

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