This article includes answers to frequently asked questions regarding Udemy’s Personal Plan subscription.
- View billing and payment-related questions about Personal Plan
- Udemy Instructor? View our instructor questions about Personal Plan
Table of contents
- What is Udemy’s Personal Plan subscription?
- What’s the difference between a Personal Plan subscription and purchasing a Udemy Marketplace course?
- Which topic areas are available?
- Where can I learn more about payment and billing for Personal Plan?
- Why do I see an option to get my course for free with a Personal Plan subscription?
- What happens to my free course if I cancel my Personal Plan or request a refund?
- How can I enroll in the Personal Plan subscription?
- Why can’t I see the option to enroll in the Personal Plan subscription?
- Why can I only see the monthly Personal Plan subscription option?
- Can I pause my Personal Plan subscription?
- Is Personal Plan available on the Udemy mobile app?
Course availability in Personal Plan
- Are all courses included in a Personal Plan subscription?
- How do I check if a course is in the Personal Plan subscription?
- Can I request to have a course added to the Personal Plan subscription?
- What languages are the courses taught in?
- Will I have full lifetime access to subscription content?
- Will I still have access to courses I enrolled in before subscribing to Personal Plan?
Certificates of completion on Personal Plan
- Will I receive a certificate of completion after finishing courses in my Personal Plan?
- If I cancel my subscription and then resubscribe later, will I lose my course progress and access to my certificates of completion?
Navigating your Personal Plan subscription
- Which courses are available to me when enrolled on Personal Plan?
- Why can’t I find a course in my Personal Plan?
- How do I find courses outside of my Personal Plan subscription?
- As a Personal Plan subscriber, can I gift a course in the collection?
Learn about Personal Plan
What is Udemy’s Personal Plan subscription?
The Personal Plan subscription allows learners to learn what they need, when they need it, by providing access to thousands of highly rated courses in hundreds of course topics! When determining the collection’s courses, our team evaluates a number of criteria, some of which include the course rating, instructor performance, and topic relevance.
What’s the difference between a Personal Plan subscription and purchasing a Udemy Marketplace course?
- Personal Plan: A monthly or annual subscription with access to thousands of courses in hundreds of course topics. You will have unlimited access to the subscription’s content as long as you are subscribed to Personal Plan.
- Udemy course: By purchasing a Udemy marketplace course, you obtain lifetime access to that course alone after enrolling in it.
Which topic areas are available?
Hundreds of course topics are covered in the Personal Plan collection, ranging from IT, web development, soft skills, business, marketing, and design.
Personal Plan billing
Where can I learn more about payment and billing for Personal Plan?
View our frequently asked billing and payment questions for Personal Plan, covering some of the key topics below:
- Cancelling or refunding Personal Plan
- Switching from an annual to a monthly plan
- Checking your billing status
- Other commonly asked questions
Why do I see an option to get my course for free with a Personal Plan subscription?
When viewing certain course landing pages, you may see that a paid course is offered for free with the purchase of a Personal Plan subscription.
After finding an eligible course that is included in the offer, please follow the instructions below:
Please note: To redeem the free course, you must navigate to the Personal Plan checkout directly from the course landing page of the eligible course. This is the only way to access the offer.
1. Click Get Started.
2. You will be navigated to the Personal Plan checkout page to complete your subscription enrollment.
3. As noted above, after completing your enrollment, you will receive access to the single course you selected in your My Library and the entire Personal Plan catalog.
Please note:
- Your subscription will grant access to the full Personal Plan catalog, along with that single course. You will not gain access to all other courses with this offer listed on their course landing page.
- This offer is only available to learners who are not currently subscribed to Personal Plan.
- Lifetime Access is not available for this course. Please see below for more information.
- Additional discounts or free trial periods cannot be combined with this promotion.
- If you complete checkout via the course landing page, you will be automatically enrolled in the course. You will not need to add a discount code at the time of checkout
What happens to my free course if I cancel my Personal Plan or request a refund?
If you cancel or request a refund for your Personal Plan subscription, and it is granted, you will lose access to the course you received for free as part of the above promotion. Your access to all other Personal Plan content will also end.
If you cancel, or are eligible for a Personal Plan subscription refund, you will lose access to the course you received for free as part of the above promotion.
If you choose to purchase the course separately in the future, any progress made during your free access will not be kept.
Personal Plan enrollment
How can I enroll in the Personal Plan subscription?
Learn how to sign up for the Personal Plan subscription.
Why can’t I see the option to enroll in the Personal Plan subscription?
Currently, Personal Plan is not available to all learners at this time. But, rest assured, we are working to make the subscription available to more learners moving forward. Please continue to visit the site to discover new courses and products!
Why can I only see the monthly Personal Plan subscription option?
At this time, the annual Personal Plan subscription option is not available to all learners. But, as noted above, our team hopes to make our subscription options available to more learners moving forward.
Can I pause my Personal Plan subscription?
No. Once your Personal Plan subscription is canceled, the course progress and certificate access via the course will be lost upon cancellation.
Is Personal Plan available on the Udemy mobile app?
Depending on your account or region, you may have the option to enroll in a subscription via the Udemy mobile app.
Regardless of whether you enroll in the subscription at Udemy.com or the mobile app, however, you can access all the courses for Personal Plan via a desktop, laptop, mobile browser, or Udemy’s mobile app.
Course availability in Personal Plan
Are all courses included in a Personal Plan subscription?
While not all Udemy courses are included in a Personal Plan subscription, there are thousands of courses available in hundreds of course topics!
How do I check if a course is in the Personal Plan subscription?
We recommend checking under the course image on the course landing page to confirm whether the course you’re interested in is included.
- If you are not yet subscribed, courses labeled “Start subscription” on the course landing page indicate the course is included.
- If you are already subscribed and you're logged into your Udemy account, "Enroll now” on the course landing page indicates the course is included in the subscription.
Can I request to have a course added to the Personal Plan subscription?
No. As noted above, when determining the collection’s courses, our team evaluates a number of criteria, some of which include the course rating, instructor performance, and topic relevance. Although courses cannot be added to the collection by request at this time, you can purchase the course separately on Udemy and receive lifetime access to it.
Subscription information
What languages are the courses taught in?
Currently, the Personal Plan subscription includes courses that are taught in English, and depending on your location, a localized, course collection may be available. We hope to add more courses that are instructed in other languages moving forward.
English auto-generated subtitles have been added to all non-language learning courses, and many of the collection’s courses offer subtitles in additional languages.
- Learn more about how to search for courses and use the search filters.
Will I have full lifetime access to subscription content?
You will have unlimited access to subscription content as long as you have an active Personal Plan subscription. If you cancel your subscription, you will have access to the subscription content until the final date of your billing period, which is posted on your Subscriptions page.
Will I still have access to courses I enrolled in before subscribing to Personal Plan?
Subscribing to Personal Plan does not affect your access to courses that you've previously purchased or enrolled in. You will continue to have lifetime access to all courses you enrolled in before subscribing, provided that your account is in good standing and Udemy has a license to that course.
Certificates of completion on Personal Plan
Will I receive a certificate of completion after finishing courses in my Personal Plan?
Yes. You will receive a certificate of completion after finishing courses you’ve taken via the Personal Plan subscription.
If I cancel my subscription or let it expire, and then resubscribe later, will I lose my course progress and access to my certificates of completion?
Yes. The course progress and certificate access for the courses will be lost if the subscription expires or is canceled.
Navigating your Personal Plan subscription
Which courses are available to me when enrolled on Personal Plan?
After subscribing to the Personal Plan, you'll gain access to the subscription’s collection of courses. To begin a course, click on View Course.
Why can’t I find a course in my Personal Plan?
Please note that not all Udemy courses are included in the Personal Plan subscription.
If there is a specific course you are interested in that is not available under your current subscription, you can purchase the course separately and receive lifetime access to it.
How do I find courses outside of my Personal Plan subscription?
To view courses outside of the Personal Plan, scroll to the bottom of any search results page or course category page. Then, click on Search outside your subscription at the bottom of the page.
Here, you will be able to purchase individual courses not available through the Personal Plan subscription.
- Learn how to use the shopping cart to purchase your course.
To return to your course subscription, click on Go back to the Personal Plan collection, available at the top of your course search features.
As a Personal Plan subscriber, can I gift a course in the collection?
No. The gifting feature is not available to Personal Plan subscribers, for courses that are included in the Personal Plan subscription. You can, however, gift other courses that are not included in the Personal Plan collection.