Udemy is unable to provide refunds for our Subscription Plans, unless otherwise required by applicable law. This article outlines which locations require Udemy subscriptions to be eligible for refunds, and the subsequent requirements to submit a refund request.
- Learn more about Udemy’s refund policy.
- Learn more about managing your Udemy subscriptions.
Eligible locations for subscription refunds
Depending on where you are located, you may be eligible for a subscription refund within the number of days (your “refund period”) listed below. We determine your location based on the country associated with your Udemy account.
Please note: if you sign up for a free trial, you agree that your refund period will begin on the first day of your free trial.
Students with accounts in the following countries/regions are eligible to receive a refund, so long as requests are made within the country-specific refund periods listed below:
|
Country/Region |
Refund period (the amount of days from the start of your subscription) |
|
Brazil |
7 |
|
European Union |
14 |
|
Israel |
7 |
|
Quebec |
At any time |
|
Mexico |
5 |
|
United Kingdom |
14 |
|
South Africa |
7 |
How to submit a refund request
If you meet these qualifications and would like to receive a refund, you must submit a refund request to Udemy Support before your applicable refund period concludes.