• Viewing Course Feedback

    A few days after submitting your course for review, the Udemy review team will leave you course feedback. The course feedback page will list needed and recommended fixes. Before your course can be approved for the marketplace, you will need to complete all the required fixes.

    If the course requires edits, then Needs Fixes will appear on the course image that is posted on your Instructor Dashboard

    Reviewing Feedback

    If the course requires edits, then Needs Fixes will appear on the course image that is posted on your Courses page.

    You can access the feedback page by moving your cursor to the applicable course image and by clicking See Feedback. You can also access the feedback by navigating to the course management page and by clicking on Course feedback on the left-hand side (if the course is published it will say Udemy feedback).

    course_feedback.png
    Communicating With the Review Team

    If you have any questions about your feedback, you can reply to comments directly. The reviewer will get back to you, usually within a day. In order for the review team to see your feedback and or question, however, you will need to mark each request as fixed and then resubmit the course for review. 

    Marking Items as Fixed

    Once you've made the required changes, you must mark each item as fixed in order to resubmit your course for review. When all fixes have been addressed, click Resubmit for Review at the bottom of the feedback page.

    To mark a request as fixed, click on Mark as Fixed on the right hand side. If you need to undo this, click on Unmark as Fixed and the entry section will reappear.

    mark_as_fixed.png

    Once each request is marked as fixed then the Resubmit for Review icon at the bottom right of the page will turn red. You can resend your course to the review team by clicking on the icon.

     

    resubmit_for_review.png

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  • Udemy's Quality Review Process

    What is the Quality Review Process?

    At Udemy, our mission is to help anyone learn anything online. In order to ensure that students have great learning experiences, we have a Quality Review Process in place that every course goes through.

    Once your course is completely ready, you need to submit your course for review to enter the course into Udemy’s Quality Review Process. For more information on submitting your course for review, please refer to this article.

    After you submit your course for review,  Udemy’s Quality Review Team will evaluate your course and provide feedback on all the items in our Course Quality Checklist. Once your course passes, it will be published for anyone to discover in the Udemy marketplace. Until then, your course will not be discoverable in the marketplace.

    What You Need to Know

    • All courses will be reviewed based on the Course Quality Checklist.
    • Required items on the list are required to pass the Quality Review Process.
    • Recommended items on the list are highly recommended, as our research has shown these factors to significantly impact student satisfaction. While they are not required to pass the Quality Review Process, they are typically the factors that distinguish the great courses from the rest.
    • Your course must pass the Quality Review Process in order to be published in the Udemy marketplace.
    • You can submit your course for review by clicking “Submit for Review” at the bottom of your course page. Click here to learn more about how to submit your course for review.
    • The Quality Review Process takes 2 business days.

    Course Review Time

    The Quality Review Team will review your course based on our Course Quality Checklist. After your course is added to the Quality Review Team queue, you should receive a reply within 2 business days.

    To check the status of your course, go to the Instructor Dashboard. A label will appear showing if your course is Live, In Review, Submitted for Review, or Needs Fixes.

    Check Course Feedback

    The Quality Review Team will give feedback on the course feedback page, and they will inform you whether the course has been approved, or if it requires fixes.  

    Approved

    If the Quality Review Team does not identify any required fixes, your course will be live and published in the marketplace.

    Please review any recommendations the team has provided on how to improve student course satisfaction. Action on this type of feedback, however, is not required.

    Needs Fixes

    If your course requires fixes, then it is not live on the Udemy marketplace, regardless of whether it is public or private. To publish the course, please make any required changes, mark them as fixed and resubmit the course for review.

    This article shows how you can view the review team’s feedback, and how you can mark required changes as fixed or respond to the review team directly.

    You will receive an email when your course is done being reviewed, which will include a link to your course dashboard, where you can see feedback.

    Questions About Your Review

    If you have questions about the feedback you've received, speak to a reviewer directly from the feedback page and hit reply. Once you hit reply, our team will be notified of your question and will respond back as soon as possible.

    To see an example of how to do this, please refer to this article.

    Re-submit for Review

    Click mark as fixed as you complete all required fixes. When you're ready for Udemy to review your course again, click the resubmit for review at the bottom of the page.

    Once your course is approved, your course link will go live, and students can discover and enroll in your course.

    resubmit_for_review.png

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  • Calculating Course Length

    In order to be approved for the Udemy marketplace, courses must have a minimum of five lectures and at least thirty minutes of video content (note: no video content is needed for “Practice Test Only” courses). When you upload your video lectures for a course and add it to the course curriculum, the system will automatically calculate the time of the video content.

    Please note: in order for the system to detect and calculate the time of your videos, the lectures must be published. For steps on how to create and publish a lecture, please refer to this article.

    For more information on our course requirements, please click here.

    Where the Course Length can be Viewed

    The length of your course is advertised on the course landing page in two different locations.

    The approximate time for on-demand videos is posted in the Buy Now or Enroll Now section at the top right hand of the course landing page:

    on_demand_time.png

    The entire course length, including non-video lectures, is posted in the Curriculum for this Course section farther down the course landing page.

    curriculum_time.png

    How Course Time is Calculated per Lecture Type

    The length of a course (as shown in the Curriculum for this Course section of the course landing page) is calculated using the criteria below:

    Curriculum Item

    Time

    Article Lectures

    One minute for every 240 words

    Video Lectures

    The duration of the video

    Video & Mashup Lectures

    The duration of the video included in the mashup

    Assignments

    If a video is included in the instruction section of the assignment, then the duration of the video will be added to the course time


    Please note: since the time a student may take to complete practice tests, quizzes, or coding exercises may vary, these curriculum items do not count towards the course length.

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  • Submit a Course for Review

    Our mission is to help anyone learn anything online. In order to give students great learning experiences, we have a created the quality review process.

    Once your course is ready to be published, you can submit your course for review. Submitting a course for review will begin the Quality Review Process. As soon as the review team approves your course, the URL will go live.

    After your course has been submitted, the Process Review Team will evaluate your course and provide feedback on the course quality checklist. Once your course passes, it will be published and can be discovered in the Udemy marketplace.

    Before Submitting Your Course

    Ensure you have completed the following on the Course Management Dashboard. (You will know these items are complete when the number next to each navigation item turns into a checkmark.)

    Target Student

    On the Target Student page, provide at least one response to each of the prompts shown. This article outlines how you can complete the Target Student section. For tips on how to create effective and compelling targets for students, please click here.

    Course Curriculum

    On the Curriculum Page, ensure you have a minimum of 5 lectures, 30 minutes of video content, and a title and content for ALL curriculum items. For more information on how to create a lecture for your course, please click here.

    Please note that if your uploaded videos are still processing, you will need to wait for these to successfully process before you can submit your course for review.

    Course Landing Page

    For the Course Landing Page, each field needs to be completed before you can submit the course for review. These include the following:

    Course Title and Subtitle

    The course title should inform students what they will learn and how they can apply that knowledge. For steps on how to add a course title and subtitle, please click here. Our quality guidelines for course titles can be reviewed by clicking here.

    Course Description

    The course description explains what your course is about to potential students, and is integral in convincing students to purchase your course. Udemy’s quality standards for creating course descriptions can be viewed here.

    Basic Information

    The basic information for a course includes the course language, the learning level (Beginner, Intermediate, Expert and All) and category.

    In addition, you will need to enter what is primarily taught in your course. For tips on how to select primary topics for your course, please refer to our Primary Topics: Quickly Provide Key Information About Your Course article.

    Course Image

    A course image is critical to a course's success. It should grab the attention of the viewer and help them understand the essence of what the course has to offer. For steps on how to upload an image for your course, please refer to this article. Our quality standards for course images can be viewed here.

    Instructor Profile (s)

    The Instructor Bio is your dedicated space to present your expertise and experience. Your profile and the profile of any visible co-instructors in the course must be completed with a name, a photo, and a short bio (50 words minimum). For information on our quality standards for your instructor bio, please click here.

    Promo Video

    The only field that is optional is the promo video, but we highly recommend that you create one as they can boost enrollments. This article shows how you can upload a promo video to your course. Our quality standards for promo videos can be viewed by clicking here.

    Price and Coupons

    On the Price and Coupons Page, ensure you have selected the currency and price of your course. If you're planning to charge for your course, please apply to be a premium instructor before you submit your course for review. For more information, please read our Pricing Your Course support article.

    Course Settings

    Decide whether you would like your course to be be public or private. You can learn more on how to change your privacy settings by clicking here.

    Submit Your Course

    1. Once you have completed all the requirements for your course, click the Submit for Review icon on the left hand side of the course management page.
    2. If you have not yet completed the identify verification process (required by all instructors), you will be prompted to do so at this time.
    3. Select your course URL and share it with friends and followers 

    submit_for_review.png 

    Why Can’t I Submit my Course For Review?

    If you have not completed all the requirements for your course, then after you click Submit for Review, a new page will appear outlining any requirements that are not finished.

    Follow the links shown there to add all of the remaining required items. Once you've completed the requirements shown, you will be able to send the course to our Quality Review team.

    Why_Can_t_I_Submit_For_Review_.png

    Once your course has been submitted for review then the Quality Review Process will begin. For more on this process, and what comes next for your course, please click here.

    If you have any other questions about submitting your course for review, please contact our support team.

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