• Primary Topics: Quickly Provide Key Information About Your Course

    Selecting topics for your course is a quick way to report additional information about it, so that prospective students can locate it faster and easier. By adding topics to your course, you can provide the Udemy team with more specific information than what’s presented via categories and subcategories, so that we can surface it to interested students more effectively.

    Please note: currently the Primary Topics feature is only available for courses that are public (not private) and that have English set as the course language. For instructions on how to adjust the privacy setting of a course, click here. 

    Choosing The Right Topics For Your Course

    When deciding on what topics should be chosen for your course, we recommend you consider what’s primarily taught in it.  Each individual topic chosen should comprehensively describe your course’s content without being too broad. For example, “The Complete Tennis Course” should have “Tennis” selected as a topic, but not “Sports”, since the latter is too broad and not specific enough. Or if the course is related to “Finance”, and includes extensive information about financial modelling, then we would recommend adding “Financial Modelling” as a topic.

    How to Add Topics to Your New Courses

    If you’re creating a new course, then you will need select topics for it, before you can submit the course for review. To add up to four topics to your draft course, please follow the steps below:

    1. Click on the draft course from your Instructor Dashboard
    2. Click on Course Landing Page on the left hand side
    3. Scroll down to the Topics section
    4. Topic selections will have been proactively generated based off the course title. If you wish to remove one of the topics that has been suggested, however, you can do so by clicking on the X. You can select a new topic by clicking on “Choose a Topic”. If the topic you type doesn’t automatically populate, you can still enter it by clicking on “propose a new topic” below.
    5. Select the topic that is most representative of your course. If you think your course has multiple, equally representative topics, however, you can check the box below indicating this, and our review team will evaluate if there are, indeed, two equally representative main topics. Please note that this will trigger an additional review and will delay course approval.
    6. Click Save at the top right or bottom of the page
    7. Your topic selections will be reviewed, along with the rest of your course content, when you submit the completed course for review.

    Primary Topics: Commonly Asked Questions

    Do I have to choose four topics for my course?

    No. Instructors can select up to four topics for a course, but you’re not required to select four if you don’t feel four are applicable. Topics that are selected should be relevant to the course subject, and should provide a comprehensive insight into its content. Adding irrelevant or excessive topics will result in your course being misrepresented to students, and could lead to a poor learning experience for them and negative reviews.

    Can I create a primary topic for my course if it doesn’t already exist as an option?

    Yes. You can propose a new topic that doesn’t currently exists as an option. Once you submit your topic selections or your new course for review, the Quality Review Team will approve the selection if it’s applicable to the course.

    Can I add any topic that I want?

    As noted above, while you can propose a topic if it’s not currently listed as an option, our Quality Review Team will only approve a topic if it’s applicable to your course.

    After I’ve selected the course topics, can I change a topic at a later date?

    If you wish to select different topics for your courses in the future, please contact Udemy Support to submit the new topic proposals.

     

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  • Instructor Apple TV FAQs

    Why did Udemy launch a Udemy app for Apple TV?
    We want to make your courses as accessible as possible to students. Whether students are commuting to work in their cars, working out at gym or now, even spending time with their families after dinner, they can learn from your course. Accessing Udemy on TV is one of the top requests we receive from students.

    Please note: only the 4th generation Apple TV player supports the app store and Udemy's app.

    Can my students watch my course on Apple TV? 
    Yes, your students can view your course on Apple TV.  Please note that only your course’s video and audio content is supported at this time.  Lectures that are not video or audio-based can be accessed on the student’s computer or mobile device.    

    I have practice activities and downloadable resources. Will they appear on television? 
    At this time, only video and audio-based lectures can be accessed on the television.  Unsupported lectures, practice activities, and downloadable resources will appear as gray in the Curriculum section of the course landing page on Apple TV.  We encourage students to refer to their computer or mobile device to access these parts of your course. 



    Can my course be purchased on Apple TV? 
    If you course is listed in the Udemy mobile iOS app, it is available for purchase on Apple TV. 

    How do you decide which courses to feature on Apple TV?
    All courses that are in the iOS app store can be viewed on Apple TV.  The courses on the Featured page are constantly revised to reflect updated themes and popularity of content.  Since only audio and video lectures can be viewed on television, many of the featured courses contain a high percentage of this content in order to make the viewing experience as easy as possible.  Featured categories are often ones that suit consumption in your living room versus courses that are a better fit for other devices (mobile or laptop). These categories include but are not limited to: Personal Development, Lifestyle, Health & Fitness, Music, and Academics.  

    Will students be able to purchase my course on Apple TV with my coupon?
    At this time, we do not support coupons on Apple TV.  If a student wishes to use a coupon while purchasing your course, they are able to do so via the website. 

    My students are having issues with Udemy on Apple TV.  What should I do?
    Please have them contact Udemy Support

    How will purchases of my course via Apple TV appear on my revenue report? 
    Enrollments and purchases for Apple TV are part of the iOS revenue on your dashboard.


    If you have any additional questions regarding the Apple TV app, please contact the Udemy support team by clicking here.

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  • Republish a Course

    An unpublished course can be republished at anytime. To republish your course, head to the Course Roadmap and click on Republish Course on the left hand side.


    A Few Things to Note:

    • If your course was published and approved before 2015, your course will be resubmitted through the Quality Review Process before returning to our marketplace.
    • If your course was published and approved after 2015, when you click "Submit for Review", your course will automatically return to our marketplace
    • If you are switching between private and public while republishing your course, your course will be resubmitted through the Quality Review Process.
    • There have been changes to the lecture types that we support. We now support 3 lecture types: video, article and video & slide mashups. For tips on choosing the right lecture format, click here.
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  • Updating my Course for the New Course Taking Experience

    Here are the Main changes With the New Experience:

    1. Updated Interface: With the new immersive video experience and downloadable resources, students can focus on your video content while quickly accessing resources.
      ACTION: If you include any screenshots or screencasts referencing any of our old course taking interface please remove. As a best practice, please link to our support articles when helping students navigate through your course as this interface will continue to change and evolve based on feedback.​​
    2. Notes are now called Bookmarks: Students can tag and take notes on the parts of your videos that are most important to them.  This replaces the “Notes” tool.ll previous Notes will be converted to Bookmarks. Bookmarks have a 140 character limit.
       
    3. Discussions are now called Questions: Optimized for asking and answering questions while students are taking your course, we’ve also added the ability for you (and the original poster) to mark a response as the correct answer. All previous Discussions now appear as Questions.
      ACTION: If you’ve asked students to share their experience using the discussions, we suggest you create a questions for them to respond to. e.g. Create a question called “How did you do? Post your work here.” We're working on a better solution for this
       
    4. Ebook (PDF) content will be accessed as a downloadable resource for the students. We will no longer be displaying this content inline.

     

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  • Splitting a Course

    We’d encourage you not to split up your courses as this could significantly hurt your ability to convert new students compared to similar, longer courses; however, if youd like to proceed, please see below on how to do so within our Terms of Use.

    Splitting Your Course

    If you have a course from which you want to remove content or split the content, the first step would be to unpublish the original course.

    When a course is unpublished, it will no longer be visible in the marketplace and no new students can enroll. Students who have already enrolled in your course will continue to have access.

    1. Go to the Course Roadmap page by selecting the course on your Instructor Dashboard
    2. Click on Course Settings on the right hand side and scroll down to Course Status
    3. Click Unpublish


     

    Then, create a new course (or courses) and re-upload the corresponding lectures. These courses will have to be submitted for review and must pass our Quality Review Process in order to be posted publicly in the marketplace. If you are creating a multi-part course, you can and should make this clear on the course landing page. See more in our Trust & Safety guidelines.

    In order to uphold the lifetime access guarantee with students, you may not delete or unpublish groups of course lectures in the original course to reduce the amount of content. This would be a violation of our Terms of Use.

    If you would like to completely remove your course from Udemy, please follow only the four steps outlined above. If you have any questions about removing your course from Udemy, please contact Udemy support.

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  • Navigating the Instructor Tab

    Once you've started building a course, a instructor dropdown will appear at the top of the page. Clicking on the dropdown will allow you to access the following:

    • Instructor dashboard
    • Revenue report
    • News and resources
    • Create a course page


    Instructor Dashboard

    The instructor dashboard is home to all of the courses that you're teaching on Udemy. It's now easier to manage all of your courses from a single page. From this page you can:

    • Go to course discussion boards
    • Navigate to the course roadmap
    • View your revenue
    • See student satisfaction analytics
    • See course ratings

    Revenue Report

    The revenue report displays all transaction information about your course. Click here for more information about the revenue report.

    News & Resources

    This section is for up to date information about teaching on Udemy and includes helpful resources for creating the best possible course in the marketplace.

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  • Changes to Course Lecture Types

    Student satisfaction is vital to any successful course on Udemy. After researching how students take courses, Udemy will stop supporting lecture features that were found to negatively impact student satisfaction and course engagement. The changes will be enforced beginning October 13th, 2015. Any course that is not updated, will be removed from the market place until the changes are made.

    To make the transfer to supported lecture features easier, Udemy has created a dashboard that identifies which of your course lectures will be affected by the update. This dashboard is also available from the Teaching tab on the My Courses page. 

    Removed Features

    Checkpoints

    Udemy students are encouraged to learn at their own pace. Checkpoints blocked students from accessing course content until all previous lectures were completed.
    Fix: Remove checkpoints from your course.
     

    SCORM

    Many students learn on the go. The interactive Shareable Content Object Reference Model or SCORM lectures have been removed because students cannot access them on a mobile device.
    Fix: Record your screen while previewing the SCORM lecture and upload the video as a new lecture.

    How to preview a SCORM lecture:

    For Mac:

    For Windows:

    • Download Screenr for free to record your screen while previewing the lecture as a student.

     

    Externally Hosted Lectures

    Lecture that are embedded from video hosting sites like YouTube, Vimeo, or Slideshare will be removed to provide a reliable and consistent feel experience across the Udemy. 
    Fix: Upload the original file as a new lecture. Learn how to add a new lecture to your curriculum.

    WufooSurvey

    HTML survey templates will be removed.
    Fix: Remove the survey lecture. Ask students to contact you directly. 

    Fill in the Blank Quiz Questions

    These types of questions will no longer be supported.
    Fix: Replace fill in the blank questions with multiple choice questions. If the questions are not replaced by October 13th, they will automatically become multiple choice questions.

    True or False Quiz Questions

    These questions will no longer be supported.
    Update: True or false questions will be automatically replaced with multiple choice questions. No action is required by the instructor.

    Linking to Non-video Based Lectures in Quizzes

    It's recommended that quiz questions only link to video and mashup lectures.
    Recommended fix: Link to video lectures in quizzes and add a PDF as a supplemental material to the lecture. 

    Closed Captions

    The video player will only accept .vtt closed captions.
    Recommended fix: Convert .srt closed captions files to vtt using the Simple SubRip to WebVTT converter

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  • Change the Price of a Course

    If you have not set a price for your course before, you should first apply to become a premium instructor.

    How to Change the Price of a Course

    1. Select the course you wish to edit on your Instructor Dashboard
    2. Under Course Management, click Price & Coupons
    3. Click here to change the price.
    4. Select the price you wish and click save.


     As an instructor you can change the price of your course at any time. Note that the price may not be immediately reflected in the Udemy marketplace or on mobile devices, and coupons that were created before the price change may still be applied to your course.

    For more information on selecting a price for your course, please click here.

     
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  • Change the Title of a Course

    Your course title can be changed at any time. The change will happen immediately. If you would like to know what makes a good course title, check out the Course Title Quality Standards.

    How to Change the Title of a Course

    1. Head to your Instructor Dashboard and select the course you want to update
    2. Click on Course Landing Page
    3. Rename the course in the first box
    4. Click Save either at the top or bottom of the page


     

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  • Locating the Course ID

    You can locate the course ID by following these steps:

    1. When you login, click on Instructor and then Instructor Dashboard at the top right of the page
    2. Click on the course below
    3. After the Course Roadmap page loads, look at the address bar above. The course id is located at the end of the URL.


    If you have any other questions on how to locate your course ID, please contact Udemy support.

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  • Delete or Unpublish a Course

    A course can only be deleted if students are not enrolled. In order to uphold the lifetime access guarantee with enrolled students, you may not delete or unpublish groups of course lectures in the original course to reduce the amount of content. This would be a violation of our Terms of Use.

    If your course does have students enrolled, you can unpublish it from the marketplace. Unpublishing a course prevents new students from enrolling.

    Unpublish a Course

    When a course is unpublished, it will no longer be visible in the marketplace and new students cannot enroll. Students who have already enrolled in your course will continue to have access. To unpublish a course, please follow these steps below:

    1. Go to the Course Roadmap page by selecting the course on your Instructor Dashboard
    2. Click on Course Settings on the right hand side and scroll down to Course Status
    3. Click Unpublish
    4. Click yes​ to confirm your decision to unpublish your course.

    Deleting a Course

    If there are no students enrolled, you may delete your course. Deleting a course permanently erases all course content including discussions, and associated files. Deleting a course cannot be undone. 

    1. Go to the Course Roadmap page by selecting the course on your Instructor Dashboard
    2. Click on Course Settings on the right hand side and scroll down to Course Status
    3. Click Delete
    4. Click yes​ to confirm your decision to delete your course. 



    If you have any questions about removing your course from Udemy, please contact Udemy support.

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  • Adding Co-Instructors and Teaching Assistants

    Overview

    A Udemy course can have more than one instructor, and co-instructors can be added from Course Settings in the course management dashboard.

    Before adding co-instructors to your course, please read our Rules and Guidelines for managing co-instructor relationships at this link.

    Adding a Co-Instructor to Your Course

    1. From the Course Management page, click Course Settings and scroll down to Instructors.
    2. Enter the email address of your co-instructor and click Add to see their name appear in the Instructors list (Note: Your co-instructor must already have a Udemy account in order for you to add them to the course).
    3. Grant permissions to the new co-instructor via the checkboxes in each column, and assign a revenue share if you are adding the co-instructor to a paid course. See below for more details on each permission. Any co-instructor with the Manage permission checked will have the ability to add co-instructors to the course.
    4. Click Save.

    Permissions

    Visible: Checking the visible box means that an instructor will be publicly listed as an instructor for the course to students. Their profile picture and name will appear wherever the course is visible on Udemy. Students will be able to send a message to this instructor when deciding to purchase the course or taking the course.

    Manage: A co-instructor with the Manage permission can modify course content and settings. They have full visibility and editing access to all course management functions, including the ability to upload and delete lectures, make changes to how the course displays in the marketplace, and create coupons for the course.

    Q&A: This permission controls whether instructors can view and answer questions from students in the instructor Q&A dashboard.

    Reviews: Instructors with the Reviews permission will be able to view and respond to student course reviews in the Reviews section of the Instructor Dashboard (please note: in order for an instructor to respond to reviews, they must also be categorized as a visible instructor). 

    Assignments: Instructors who are enabled with the Assignments permission will receive notifications when students submit assignments, and will be able to provide feedback for them if they wish.

    Revenue Report: If co-instructors are assigned a revenue share (above 0%), they will automatically have permission to view the Revenue Report, which details student purchases. This permission cannot be toggled off.

    When this permission is checked for co-instructors with a 0% revenue share, they will have full access to the Revenue Report, but their revenue share for new student purchase will be zero.

    Revenue Share: For paid courses, you can assign a revenue share to co-instructors. Once an instructor is designated to receive a revenue share, they will have access to the Revenue Report for all new purchases of the course, and will see their share generated in the column “Your Revenue” on the report.

    Only co-instructors who are approved premium instructors can receive a revenue share greater than 0%. Including the standard 50% Udemy share, the revenue share for all instructors added to the course must add up to 100%.

    permissions.png

    Course Owner

    The original course creator is considered the ‘owner’ of the course and their access cannot be removed. They will automatically have the Manage permission and this cannot be toggled off.

    Only the course owner is required to complete the instructor verification process and submit a test video in order for the course to be published onto the marketplace.

    The promotional preferences that the course owner has selected will control the course’s eligibility for inclusion in Udemy’s Deals and Marketing Boost programs.

    Teaching Assistants

    Instructors who are not marked as Visible in the course, but who do have permissions checked for Q&A will display with a Teaching Assistant designation whenever they reply to student questions in the course Q&A.

    The Teaching Assistant designation is intended to give students additional context about these co-instructors, since they are not otherwise visible in the course.

    teaching_assistant_q_a.jpg 

    Removing a Co-Instructor

    Co-instructors can be removed from a course by clicking the Trash Bin icon in the far right column of the Instructors list. If a course instructor has the Manage permission active, they will have the ability to remove co-instructors, including themselves. The course owner, however, cannot be removed from a course.

     

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  • Change Course Language

    Udemy is localized in German, English, Spanish, French, Italian, Japanese, Korean, Portuguese, Russian, Turkish, and Chinese, but you are welcome to create a course in any language.

    Changing the course language will affect how your course is discovered on the Udemy and your course will appear with other courses taught in the same language.

    Change the Language of Your Course

    1. Head to the Instructor Dashboard and click on the course you would like to edit
    2. On the left hand side, click on Course Landing Page
    3. Scroll down to Basic Info and change the course language
    4. Click Save
     
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  • Course Privacy

    Instructors have the ability to make courses private. When a course is set to private, it cannot be discovered in the Udemy marketplace, so instructors must personally share the course link with potential students. To gain access to the course, the student will need to enter a password, or request access.

    Note: Private courses must still abide by Udemy's Terms of Use but they are not evaluated by the Udemy Quality Checklist


    How to Change Course Privacy Settings

    1. Navigate to to the course curriculum from the Instructor Dashboard
    2. Click on Course Settings on the right
    3. Toggle the setting from Public to either Private (Invitation Only) or Private (Password Protected)
    4. Click Save

             

    Types of Privacy

    Password Protected

    After receiving your course URL, a student must enter the created password on the course landing page in order to access your course. 

    Invitation Only

    A student must request an invitation to the course from the course landing page and you can also send an invitation to the student directly. To send an invitation, click on "Invite Students" on the right hand side of the Students page. If a student requests an invitation for the course, however, then a notification will appear on the left hand side of the page by "Students".




    If you have created an instructor coupon code, students must enter the code manually once you have granted them permission. You will not receive the appropriate revenue share if the coupon code is not applied.

    If you are using instructor coupon codes, it is recommended that you protect your course with a password to avoid confusion. 

    If you have any other questions about the course privacy options, please contact us at Udemy support.
     
     
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  • Free Lecture Preview

    Having your lectures previewed lets potential students sample the course content and your teaching style. A lecture can be set to be previewed after publishing the lecture and setting a price for your course.

    • Your first video lecture will automatically be available for Free Preview to ensure there is always content available for students to view
    • Select the lectures that you’d like to include in the Free Preview. You need to select enough lectures totalling 10 minutes of video content including the first video lecture. On the curriculum page, you can turn on Free Preview for any video lectures.

    Turning on Free Preview for a Lecture

    1. Click the arrow to the right of the a published lecture
    2. Toggle free preview to on

     

     

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  • What is my Course URL? How can I See my Course Landing Page?

    Each course has a unique URL and course landing page. This is the landing page potential students see before they enroll in your course.

    Find the Course URL and Landing Page

    1. From the Curriculum page click Preview As Student
    2. Copy the URL from the address bar.
    3. Paste the URL in an incognito or private browser to see the course landing page.

    Choosing a Unique URL

    After publishing the course, you will be able to choose a unique URL for your course. For example, www.udemy.com/the-name-of-your-course/

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