• Black Friday Challenge 2018 Winners

    Here are the winners for the Black Friday Challenge 2018:

    Helen Bradley - grand prize winner - 3 hours of coaching with a video professional and $1,000 to spend on promotional activities, like creating and marketing promo videos

    Rafal Galinski - runner-up winner - 2 hours of coaching with instructor Scott Harris

    Reece Kenney - runner-up winner - 2 hours of coaching from a YouTube and SEO expert

    Oğuzhan ÇOLAK - runner-up winner - 2 hours of coaching from a YouTube and Paid ads expert

    Read Article
  • Journey to Black Friday Official Rules

    NO PURCHASE OR PAYMENT IS NECESSARY TO ENTER OR WIN THIS CONTEST. A PURCHASE OR PAYMENT WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED OR RESTRICTED BY LAW OR REGULATION.

    BY ENTERING THE CONTEST, YOU AGREE TO THESE OFFICIAL RULES, WHICH FORM A CONTRACT. SUBJECT TO APPLICABLE LAWS, THIS CONTRACT INCLUDES INDEMNITY OBLIGATIONS ON YOUR PART AND A LIMITATION OF YOUR RIGHTS AND REMEDIES.

    ELIGIBILITY: Journey to Black Friday (the “Contest”) is organized by Udemy, Inc., 600 Harrison Street, San Francisco, CA 94107 USA (“Sponsor”) and is only open to entrants who are eighteen (18) years of age or older, or at least the legal age of majority in the country in which they reside at the time of entry, whichever is older (“Entrant”). To be eligible to enter, entrants must also:

    • (a) be registered as a Udemy premium instructor by October 22, 2018 with an account in good standing;
    • (b) be an instructor or co-instructor on at least one published course as of the start of the Contest; and
    • (c) opt into Udemy marketing emails. Please note that while you may opt-out at any time after receiving your first email from Udemy, to qualify for the Contest you must remain opted in for the duration of the Contest. You may opt out any time after October 29, 2018.

    The Contest is not open to residents of the province of Québec, Canada nor to residents of Brazil, Norway, Sweden, Cuba, Iran, North Korea, Sudan, Syria, the Crimea Region, or any other U.S. sanctioned country and is void where prohibited by law. Persons in any of the following categories are NOT eligible to win a prize: (a) directors, members, partners, marketing affiliates, employees, consultants or agents of Sponsor and its respective affiliates, and its respective companies, subsidiaries, advertising and promotion agencies, (b) suppliers of goods or services in connection with the Contest, including individuals engaged in the development, production or distribution of materials for the Contest; and (c) persons who (i) are in the immediate family of any person in any of the preceding categories (including mother, father, sister, brother, daughter, son, spouse, grandmother, grandfather, children or grandchildren), regardless of where they live, or (ii) reside in the same household, whether related or not, as any person in any of the preceding categories. All eligibility is subject to all national, provincial, municipal, territorial, federal, state and local laws and regulations. By participating in the Contest, you unconditionally accept and agree to comply with and abide by these Official Rules (“Official Rules”) and the decisions of Sponsor, whose decisions shall be final and legally binding in all respects.

    ENTRY PERIOD: The Contest begins on September 5, 2018 at 12:01:00am Pacific Daylight Time ("PDT") and ends on October 28, 2018 at 11:59:59pm PDT (the "Entry Period"). Winners will be selected from entries properly submitted and timely received during the Contest Period.

    HOW TO ENTER: In order to qualify for entry, you must:

    • (1) register for the Contest via the landing page available at https://www.udemy.com/teaching/challenge/ by October 22, 2018 at 11:59pm PDT;
    • (2) submit a previously-unpublished course (“Course”) for review between September 5, 2018 at 12:01am PDT and October 22, 2018 at 11:59pm PDT;
    • (3) after Course publication, draft a one-paragraph essay (“Essay”) explaining the following: (a) why you teach what you teach; (b) what sets your Course apart from the rest; and (c) the impact your Course will have on students; and submit your Essay via the landing page at https://udemysurveys.typeform.com/to/Ou6I8L? by October 28, 2018 at 11:59pm PDT.

    In order for a Course that you submit to be eligible for inclusion as part of your entry, you must be the owner of the Course, and your Course must:

    • meet Udemy’s quality review standards available at https://s3.amazonaws.com/udemy-images/support/Course+Quality+Checklist+EN.pdf;
    • pass the review process and be successfully published on the Udemy marketplace by October 28, 2018 at 11:59pm PDT;
    • be a listed as a public, paid Course for the duration of the period between October 22, 2018 at 11:59pm PDT and October 29, 2018 at 11:59 pm PDT that the course is published; and
    • once published, remain published for the duration of the period between October 22, 2018 at 12:01am PDT and November 30, 2018 at 11:59pm PDT.

    Limit one entry per Udemy instructor. Entrants will receive a confirmation email upon successful registration via the landing page. All entries submitted are the property of Sponsor. Entry in the Contest does not constitute entry into any other promotion, contest, or sweepstakes. By participating in the Contest, each Entrant unconditionally accepts and agrees to comply with and abide by these rules, the Official Rules and the decisions of the Sponsor, whose decisions shall be final and legally binding in all respects and not subject to further review in any forum. Entries in excess of any stated limitation, and entries generated by script, macro or other automated means, or any means that subverts the entry process, will be void. Any attempted form of entry other than as described herein is void. Sponsor will determine, in its sole discretion, what constitutes a valid entry, and reserves the right to reject any submissions that it deems, in its sole discretion, to violate any of Sponsor’s policies, standards, or practices. All materials and entries submitted become the property of the Sponsor and will not be returned or acknowledged. If the Course is removed from udemy.com for any reason from 12:01 am Pacific Time on October 22, 2018 to 11:59 pm Pacific Time on November 30, 2018, you will not qualify for a prize.

    WINNER SELECTION: One (1) grand prize winner and three (3) runner-up winners will be determined by a panel of marketing experts employed by Sponsor or its affiliates based on the following criteria: (a) skill in creating Courses [quality and quantity published]; (b) skill in topic selection strategy; (c) within the submitted Essay, skill in articulating instructor passion and motivation for teaching their respective subject matter. Winners will be selected from valid entries received during the Contest Period. LIMIT: One (1) prize per person or household. Potential winners will be notified by e-mail using the contact information provided by the potential winner at the time of entry.

    Winners will be selected on or about October 30, 2018. Sponsor shall have no liability for any notification that is lost, intercepted, or not received for any reason. Sponsor will issue only one (1) email notification that will include the winning confirmation notice and details about how to claim the prize.

    Potential winner will be disqualified, and the prize will become null and void and remain unclaimed, if such potential winner:

    • is found to be ineligible,
    • has not complied with the Official Rules,
    • for a Grand Prize winner, does not respond within forty-eight (48 hours of attempted notification,
    • for a Runner-Up winner, does not respond within seven (7) days of attempted notification, or
    • declines a prize for any reason.

    PRIZE/ODDS OF WINNING PRIZE:

    Only the prizes listed below will be awarded in the Contest.

    • One (1) Grand Prize winner will receive the following:
      • Three (3) hours of personal coaching and assistance from a video marketing expert, via phone or video conference (valued at $600 USD).
      • Budget of $1,000 USD to be spent on creating and marketing one or more promotional video(s) for the winner’s course(s), including such expenses as filming equipment, film crews or services, video editing, editing software, set rentals, voiceover or other talent, music licensing, b-roll footage licensing, and purchases of video-based ad placements for resulting promotional video.
    • Three (3) Runner-Up Prize winners will each receive one of the following personalized coaching sessions, selected at Sponsor’s discretion:
      1. Two (2) hours of personalized coaching with a paid ads marketing expert, via phone or video conference (valued at $300 USD).
      2. Two (2) hours of personalized coaching with a YouTube marketing and SEO expert, via phone or video conference (valued at $300 USD).
      3. Two hours of personalized coaching with a successful Udemy instructor, via phone or video conference (valued at $300 USD).

    Total approximate retail value of all credit prizes: $2,500 USD. Overall odds of winning depend on number of entries received during the Entry Period. Prizes will be fulfilled between November 1, 2018 and March 1, 2019 via email. Any prizes whose delivery a winner has not scheduled by December 10, 2018 shall be deemed forfeited.

    Grand Prize coaching session available in English or via translator in Spanish, Portuguese, French, German, Japanese, or Turkish. As a prerequisite for receiving the Grand Prize, potential winner will be required to sign (a) a content license agreement for video content created using the production budget; (b) a publicity waiver (except where prohibited); and (c) a liability release; and to return each of the properly executed documents to Sponsor within seven (7) days of attempted notification. Sponsor may require Grand Prize winner to submit receipts to verify use of prize budget towards permissible video production and marketing expenses. Runner-Up Prize coaching sessions available in English, Spanish, Portuguese, French, German, Japanese, or Turkish only. As a prerequisite for receiving a Runner-Up Prize, potential winners will be required to sign a publicity waiver (except where prohibited) and a liability release; and to return each of the properly executed documents to Sponsor within seven (7) days of attempted notification. A potential winner who satisfies all of the Contest requirements, including, without limitation, those set forth in this paragraph, will be designated an official winner.

    Sponsor will not replace any lost, mutilated, or stolen prize. Prizes are non-transferable, are non-refundable, and no substitutions will be made except as provided herein, in the Sponsor’s sole discretion. Non-cash prizes are not redeemable for cash. Sponsor reserves the right to substitute a particular prize for one of comparable or greater value. Winners are responsible for any applicable local income taxes.

    DISCLAIMER: Subject to applicable laws, Sponsor makes no warranties, and hereby disclaims any and all warranties, express or implied, concerning any prize furnished in connection with the Contest. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, SUBJECT TO APPLICABLE LAWS, PRIZES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND SPONSOR HEREBY DISCLAIMS ALL SUCH WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND/OR NON-INFRINGEMENT.

    WINNER PUBLICITY REQUIREMENTS: Acceptance of the prize shall constitute the winner’s agreement and consent for Sponsor and its designees to use winner’s name, likeness, photo, avatar, and/or prize information (including, without limitation, city, state, province, territory and country of residence) in connection with this Contest for promotional, advertising or other purposes, in any manner, worldwide, in any and all media, whether now known or hereafter devised, including the Internet, without limitation and without further payment, notification, permission or other consideration.

    RELEASE OF LIABILITY; CONDITIONS OF PARTICIPATION:

    • Transmission of Information. Sponsor and its officers, directors, employees, agents, affiliates, successors, and assigns (all collectively the "Released Parties") are not responsible for: (1) any incorrect or inaccurate information, whether caused by you or not, printing, typographical or other errors, or by any of the equipment or programming associated with or utilized in the Contest; (2) technical failures of any kind, including, but not limited to, malfunctions, interruptions, or disconnections in phone lines or network hardware or software; (3) unauthorized human intervention in any part of the entry process or the Contest; (4) printing, typographical, technical, computer, network or human error which may occur in (a) the administration of the Contest, (b) the uploading, processing, or selection of entries, (c) the announcement of the winners or potential winner, or (d) the prizes or any Contest-related materials; (5) late, lost, garbled, misdirected, inaccurate, incorrect, undeliverable, damaged or stolen entries or email; (6) costs associated with claiming or redeeming the prizes; and/or (7) losses or damages resulting from an Entrant’s connection to the Internet via any of the websites referenced herein. The Released Parties are not responsible for any (a) incorrect, mistranscribed, misdirected or undeliverable entries or e-mail transmissions, (b) incorrect announcements, (c) technical problems, including, without limitation, malfunctions of computer systems, servers, providers, or any hardware/software, (d) lost or unavailable network connections or failed, incomplete, garbled or delayed computer transmission, or (e) a combination of any of the foregoing. Sponsor assumes no responsibility for (i) late, lost, incomplete, inaccurate or damaged entries, (ii) undeliverable e-mails resulting from any form of active or passive e-mail filtering by a user's Internet service provider and/or e-mail client, or (iii) insufficient space in user's e-mail account to receive e-mail. Sponsor shall not be responsible for any damage (whether material or non-material) caused to your computer equipment or to data which is stored on such equipment, or to your personal, professional or commercial activities. Proof of submitting entries will not be deemed to be proof of receipt by Sponsor.
    • Fraud; Reservation of Rights. Sponsor reserves the right to cancel, suspend, and/or modify this Contest, or any part of it, if any fraud, technical failures, or any other factors impair the integrity or proper functioning of the Contest, as determined by Sponsor in its sole discretion. If terminated, Sponsor may, in its sole discretion, determine winners from among all non-suspect, eligible entries received up to time of such action or as otherwise deemed fair and appropriate by Sponsor. Sponsor, in its sole discretion, reserves the right to disqualify any individual it finds to be (a) tampering with the entry process or the operation of the Contest, (b) acting in violation of the Official Rules of this or any other promotion, or (c) acting in a dishonest, fraudulent, unsportsmanlike or disruptive manner, and to void all associated entries. The preceding remedy in no way precludes Sponsor from taking legal or other actions against such individuals so as to protect its rights. Sponsor’s failure to enforce any provision of these Official Rules in a given circumstance does not constitute the waiver of such provision.
    • Release and Indemnity. By participating, you hereby release the Released Parties, and agree to indemnify, defend, and hold the Released Parties, and the other persons and entities involved in the development, production, and/or administration of the Contest, harmless, from any and all liability for losses, harm, damage, injury, costs, fees, and expenses, including without limitation, property damage, personal injury (including emotional distress), and/or death, arising from participating in the Contest, any Contest-related activity, and/or acceptance, receipt, possession or use/misuse of any prize, and for any claims or causes of action based on publicity rights, defamation, or invasion of privacy and merchandise delivery.

    FORCE MAJEURE: If, for any reason, the Contest (or any part thereof) is not capable of running as planned by reason of computer virus, bug, system malfunction, tampering, unauthorized intervention, fraud, technical failures, fire, flood, earthquake, storm or other natural cataclysm, riot, strike, terrorist activity, civil commotion, governmental regulation, or any other causes beyond the control of Sponsor which, in its sole opinion, corrupts or affects the administration, security, fairness, integrity or proper conduct of the Contest (or any part thereof), Sponsor reserves the right, in its sole discretion, to cancel, terminate, modify or suspend the Contest, or to thereafter conduct the Contest by selecting the prize winner(s) for affected Contest drawing from among all eligible entries received for such affected Contest drawing prior to the action taken by Sponsor or otherwise in a manner which is fair, equitable and in accordance with these Official Rules, as determined by Sponsor in its sole discretion.

    DISPUTES: Except where prohibited by law, you agree that: (a) any and all disputes, claims, and causes of action arising out of or connected with the Contest, or any prize awarded, shall be resolved individually, without resort to any form of class action; (b) all claims must be resolved in the state or federal courts located in the State of California, USA; (c) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with entering this Contest, but in no event including attorneys' fees; and (d) unless otherwise prohibited, under no circumstances will you be permitted to obtain awards for, and you hereby waive all rights to, any indirect, punitive, incidental, and consequential damages, or damages of any kind (other than actual out of pocket expenses), and any and all rights to have damages multiplied or otherwise increased. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of you and Sponsor in connection with the Contest, shall be governed by, and construed in accordance with, the laws of the State of California, without giving effect to any choice of law or conflict of law rules (whether of the State of California or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of California, USA.

    USE OF DATA: Sponsor will be collecting personal data about Entrants online, in accordance with its privacy policy. Please review Sponsor's privacy policy at https://www.udemy.com/terms/privacy. By participating in the Contest, Entrants hereby agree to Sponsor’s collection and usage of their personal information and acknowledge that they have read and accepted Sponsor's privacy policy.

    EU RESIDENTS NOTICE: Your personal data will be processed in the United States. Pursuant to EU law pertaining to data collection and processing, as an EU resident, you have a right of access to, modification and withdrawal of your personal data. You also have the right of opposition to the data collection, under certain circumstances. To exercise such right, you may write to: Udemy Legal Department, Udemy, Inc., 600 Harrison Street, San Francisco, CA 94107 USA. The data controller and the data recipient is Sponsor. For more information, please consult https://www.udemy.com/terms/privacy.

    COUNTRY SPECIFIC NOTICES:

    If any provision in these Official Rules is invalid under the applicable law, rules or regulations of a particular country, it will only apply to the extent permitted. In addition to the tax liability disclosures in these Official Rules, winners are subject to abide by the rules and regulations of their country of residence, including without limitation requirements around income reporting and, if applicable, the payment of any taxes due per the laws.

    • For Germany: Notwithstanding anything to the contrary in these Official Rules, you and the Released Parties shall be fully liable for damages to life, body and health and for intent, gross negligence and fraudulent concealment of defects or breach of any guaranteed quality. In cases of slight negligence, you and the Released Parties are only liable for the breach of a material contractual obligation (cardinal obligations); a “cardinal obligation” is an obligation whose fulfillment makes the implementation of this contract possible in the first place and on the fulfillment of which the contractual partner may therefore generally rely. In these cases, liability is restricted to any loss or damage which was reasonably foreseeable at the time this contract came into effect. Any potential liability on the part of the Released Parties for any warranties and for claims based on the German Product Liability Act shall not be affected.
    • For Mexico: By entering, entrants from Mexico hereby expressly agree and accept that this Contest is exclusively hosted in the United States, and for all that is related to the interpretation, performance and enforcement of these Official Rules, each of them expressly submit themselves to the laws of the United States of America and to the jurisdiction of the competent state and federal courts in the State of California, USA, expressly waiving to any other jurisdiction that could correspond to them by virtue of their present or future domicile or by virtue of any other cause.
    • For the United Kingdom: Notwithstanding anything to the contrary in these Official Rules, no person’s or entity’s liability for death or personal injury caused by its negligence shall be limited in any way, and nor shall their liability for fraud or for any other matter where liability may not as a matter of law be limited or excluded. 

    WINNERS LIST: For information about the winners, available after October 30, 2018, visit  https://support.udemy.com/hc/articles/360006363214.

    Read Article
  • International Community FAQ (French, German, Spanish, Japanese & Portuguese)

    Ok, I'm here, so where do I start?

    The International Udemy Studios are your community for all things course creation and being an instructor at Udemy. If you're stuck, you don't know how something works, need feedback or just some motivation, just ask! But don't go too fast! Use the search bar first and see if your question has already been asked by another member.  For technical bugs related to your individual account, please don’t post about it in the Studio U and instead, report it to our Support Team.

    Also, here is a good place to start:

    • Udemy Insights courses will give you a great overview of how creating a course on Udemy works.
    • Marketplace Insights is a great tool to help you decide what to teach (Only available for French, Portuguese, German, Spanish and English for now)

    Still in doubt? Post your question now:

    Table of Contents

    How can I find suggestions for audio, equipment, or general information?

    Can I ask for feedback in the Community?

    Can I post free coupons of my course in the Studio and for what purpose?

    Is it required for instructors to use “Talking-head” teaching style?

    Once the course is on Udemy, who owns the course content?

    How long does it take Udemy support to answer my ticket?

    Is having “free preview” lectures mandatory?

    How long does the course review process take?

    How many accounts can an instructor have?

    Can I use some lectures of one course in another?

    Can I upload some of my videos on YouTube?

    Can I create a course in other languages?

    Can Udemy create my course image?

    Can I edit/update the course content after published?

    What are the minimum course requirements?

    Can we create course composed of live sessions?

    Can I include watermarks and links in my videos?

    What is the video upload limit?

    Can I use content that may have a copyright?

    How can I change my payment method?

    Can instructors ask for reviews?

    What to do if I don’t agree with a student review?

    What can I do if a student left a review without any comments?

    Why are reviews being weighted?

    I found someone else using my content/description. What should I do? / Why does Udemy allow this to happen? Don't you have a screening process?

    I found someone else selling my course on another website. What should I do?

    What is the Udemy for Business program?

    Udemy for Business program in Japan

    What is the criteria for the “featured courses” tag?

    How many times can I change from “free” to “paid” without losing promotional emails?

    How do my students see the price of my course?

    Can Udemy share their promotions schedule with the instructors in advance?

    Are we required to enroll in Udemy promotions?

    How can I opt in/out of Udemy promotions?

    How does the search ranking works in the Marketplace?

    What should I do if a student reports an issue to me?

    Why are my enrolled students not taking the course?

    How can I turn off automated closed captions?

    When will I get paid?

    What is an affiliate sale?

    Where can I get information on Udemy badges?

    Can I upload my course in a different platform?

    Can I use content that may have a copyright?

    Can I use the Udemy logo for presentations e.g. at conferences?

    How can I find suggestions for audio, equipment, or general information?

    The search tool is the most efficient way to search for general information in the Community. In most cases, the questions you have, someone has already had them, and they have already received valuable information in the Community. If you look for keywords such as "equipment", "taxes", "reviews", etc. we are sure you will find a lot of relevant and helpful information. But if you don't, just ask fellow instructors!

    Can I ask for feedback in the Community?

    Yes. We encourage instructors to post their videos or course outline in the Community for other instructors to share their insight. Posting links to paid courses, however, is not allowed. If this happens, we will need to send you a policy violation warning. For more information on our Community Code of Conduct, please click here.

    Can I post free coupons of my course in the Studio and for what purpose ?

    For Studio U en Français, Studio U auf Deutsch and Studio U em Português

    You can only post free coupons, for new courses published, once. The goal of sharing free coupons with the community is to receive feedback from other instructors. Please do not use it for promotional purposes. Make sure you use them wisely and we encourage you to provide feedback to  instructors who also share their courses!

    For Studio U in 日本語

    We are not accepting free course coupons in our studio as of May 2018.

    For Studio U en español

    You can publish free coupons but only by adding it to this document. The goal of sharing free coupons with the community is to receive feedback from other instructors.

    Is it required for instructors to use “Talking-head” teaching style?

    Talking-head videos are not mandatory, however, using “talking-head” style videos for your introductory lectures can establish rapport, and build trust with your students. We recommend considering  who your target audience is and what the right video format is for them.

    Once the course is on Udemy, who owns the course content?

    Udemy is a marketplace and not a publisher. We reserve no rights to your course content, other than those outlined in Udemy’s instructor terms. These terms do not grant us ownership of your course, just the right to advertise it. If your course is a paid course on our platform, you are not allowed to offer it for free elsewhere. You can see our complete terms here.

    How long does it take Udemy support to answer my ticket?

    While we'd love to answer every question as soon as it comes in, unfortunately we’re unable to do so, because of the volume of questions we receive. You should expect a reply, however, within the next 24- 48 hours after you reached out.

    Is having “free preview” lectures mandatory?

    Yes. Having your lectures previewed lets potential students sample the course content and your teaching style.

    Your first video lecture will automatically be available for the free preview to ensure there is always content available for students to view. Then you can select the additional lectures that you’d like to include in the free preview. You need to select enough lectures totalling 10 minutes of video content, including the first video lecture, as part of our requirements. Learn how to manage the free preview feature here.

    How long does the course review process take?

    The review process usually takes two business days, although this could fluctuate a little, since our Review Team works through the queue of submitted videos in the order that they were received. You can learn more about the course quality review process here.

    How many accounts can an instructor have?

    We don’t have any policy that limits the amount of accounts a user can create. As long as you are using a valid email address and the course topics abide to Udemy's terms and conditions, you should be fine. Also, please keep in mind that actions from one account can affect the others.

    Can I use some lectures of one course in another?

    You can use some lectures from one course in another, as long as the repeated content is included to support student learning in a distinctly different course.

    If the courses are just duplicates of each other, your course will not be allowed on the marketplace. If we receive complaints from students that there is too much duplicate content and overlap in your published courses, our Policy team may have to take action. Use your best judgment to deliver a unique, valuable course that will teach students something new.

    Can I upload some of my videos on YouTube?

    This strategy is fairly common. We encourage instructors to post some of their lectures to YouTube and to promote their courses to their email list. Please make sure that you don’t offer your entire course content for free on YouTube, however, if it is a paid course on Udemy. You can learn more about promoting your Udemy courses on YouTube and other marketing strategies here: https://teach.udemy.com/youtube/

    Can I create a course in other languages?

    Instructors can teach a course in any language they like. For more information on changing your course language, please click here.

    Can Udemy create my course image?

    If you would like for our designers to create a course image for you, please fill out the following form to request a course image.

    Your course image will be added once your course is submitted for review. From the link above, download the Placeholder image, and use it as your course image for now. Once the course is in the review process, our design team will begin work.

    Can I edit/update the course content after published?

    Yes. Please check this article with more details on how to update or replace existing videos.

    What are the minimum course requirements?

    In order to be approved for the Udemy marketplace, courses must contain a minimum of five lectures and at least thirty minutes of video content.  Refer to this checklist for more course requirements.

    Can we create course composed of live sessions?

    We're focusing on offering courses that allow students to learn at their own pace, on their own time and, as such, we currently do not have a feature that allows for live teaching sessions.

    Can I include watermarks and links in my videos?

    You may include your website, social media profiles, or contact information as a small watermark on your video throughout the lecture. For more information on these guidelines, and to view examples of acceptable watermarks, please click here.

    What is the video upload limit?

    Using the site uploader, you can upload files as large as 1.5 GB. If you need to load larger files, or want to upload multiple files to your course at a time, please use the bulk uploader. Learn more about the bulk uploader here.

    Can I use content that may have a copyright?

    If you think that the material that you are using might be infringing upon somebody else's idea or content, we would suggest not including it in your course. The easiest way to check whether it is ok for you to use somebody else's content in your course, is to contact them directly and ask for their permission.

    Ultimately, Udemy cannot advise on any copyright issue and takes no responsibility for the material that you place on our platform. Remember that you retain the rights to all of the content that you place on Udemy, and that we are simply the platform through which you deliver that material.

    How can I change my payment method?

    You can do so by following the steps outlined in this article.

    Can instructors ask for reviews?

    Instructors can use our communication tools (announcements, automated messages, etc) to ask for honest reviews provided they match our rules and guidelines. You can learn more here.

    What to do if I don’t agree with a student review?

    You are always able to flag a review to report it to our Trust & Safety team. It is up to the team whether or not the review gets taken down, however, as we have measures in place to ensure our marketplace is trustworthy. You can also reach out to the team at policy@udemy.com if you have questions or concerns about your individual situation. Click here to see our article on how to manage student feedback.

    What can I do if a student left a review without any comments?

    While we know poor reviews that do not include comments can be frustrating for instructors, we feel responsible to capture a wide range of student opinion, even if the student did not give an explanation..

    To learn more about how to effectively manage student feedback, and why we don’t require comments for reviews, please click here. Tips on how to effectively describe your target student can be viewed here.

    Why are reviews being weighted?

    Over the years, we’ve heard a growing concern from instructors that ratings from students who haven’t taken much of the course, or who haven’t left useful feedback, are unnecessarily damaging the rating of a course. That said, when negative feedback from students is informed and useful, it will also be weighted more heavily than it was in the past.

    Our weighting for reviews is still in its early stages, and currently considers recency of the rating, course consumption of the student, and review length, among many other factors, which Udemy does not make public. Moving forward, our team will continue to hone our weighting and make improvements where necessary, to help make the Course Rating as fair as possible. Learn more about the weighted review system here.

    I found someone else using my content/description. What should I do? / Why does Udemy allow this to happen? Don't you have a screening process?

    Please see here how to report a Udemy course infringing your copyright.

    I found someone else selling my course on another website. What should I do?

    Please see here what you should do if you find your course on a pirate website.

    What is the Udemy for Business program?

    Udemy for Business is Udemy’s B2B (business to business) learning solution. The Udemy for Business program empowers organizations to address their biggest workforce challenges, by engaging employees in skills training and development using Udemy courses.Today, some of the program’s customers include PayPal, Lyft, Barclays and Volkswagen, among others, and more are being added daily.

    Udemy for Business is currently available for English speaking instructors’ courses only.

    Udemy for Business program in Japan

    Udemy for Business is not available in the Japanese market as of 2018.  We have a different setting for enterprise who are interested in providing Udemy a courses for employee training. Please send us your enquiry from here and our team will be happy to assist you.

    What is the criteria for the “featured courses” tag?

    All “featured course” modules are chosen by an algorithm looking at a weighted balance among enrollments, good reviews, paid conversion rate of the course, among other indicators of student response to a course.

    How many times can I change from “free” to “paid” without losing promotional emails?

    The system detects and only allows one change from free to paid specifically. We have two scenarios:

    1- Launch paid, switch free, switch paid, switch free, switch paid- promo emails disabled

    2- Launch free, switch paid, switch free, switch paid - promo emails disabled

    The amount of changes is different in both scenarios, but If you look close enough, you can see that in both cases, the course  changes from free to paid twice, which is what our platform looks for in this criteria. This is why both scenarios would cause you to lose promotional emails.

    Please refer to this article for more on the Marketplace standards for free courses.

    How do my students see the price of my course?

    Students see course prices based on Udemy's price matrix, which is correlated with the region they're located. The matrix is updated periodically to incorporate both exchange rate fluctuations and market-specific purchasing patterns. You can see the matrix here.

    Learn more about our supported currencies here.

    Can Udemy share their promotions schedule with the instructors in advance?

    Unfortunately we cannot share our promotion strategy in advance. Our promotions can differ depending on the student's interest, so the promotional experience will vary depending on who is receiving them. Our Growth Team has published this article, however, so that you can get a general insight of the strategies they use.

    Are we required to enroll in Udemy promotions?

    Instructors are given the option of enrolling in Udemy’s promotions and marketing program, when they apply to become a premium instructor.  You can learn more about Instructor promotional agreements and Udemy deals here.

    How can I opt in/out of Udemy promotions?

    You can opt in/out of deals and promotions by following this link to your marketing agreement: https://www.udemy.com/user/edit-promotional-agreements

    Any changes made to your participation in our programs will not apply to currently active campaigns, which may have already been offered to students via targeted email promotions.

    Learn more here.

    How does the search ranking works in the Marketplace?

    Currently, search rankings are based on a number of factors, including the number of enrollments, student reviews, conversions from the sales page, and student course consumption.

    Our search tool also looks at terms found in the course title and subtitle to return results, and the filter which was used, also plays a pivotal role. Adding new terms to the course title, or subtitle, which you believe students may search for, will also improve its searchability.

    What should I do if a student reports an issue to me?

    Please advise your student to reach out to us so we can assist them directly. This will allow us to better identify the cause of the problem, whether the issue is related to the student's device/environment, or if it's a problem that our engineering team can fix.

    Why are my enrolled students not taking the course?

    Udemy is a platform where students learn at their own pace, and it is normal for students to wait until they have time to start the course. For example, it's common for students to enroll in several courses at once, particularly during a promotional campaign, but not start all of the courses immediately.

    Student engagement will likely increase over time, and with the engagement analytics, instructors can see where students are dropping off in lectures.

    How can I turn off automated closed captions?

    From the "Captions" tab on your course management tools, select English (US) to see the set of auto-generated captions that were created for your course. Next, click the "Disable" button on the upper right of the page.

    To learn more please refer to our Captions FAQ.

    When will I get paid?

    Udemy pays instructors 30 days after the end of the month. For example, if a student purchases your course at any time in August, you will receive a payment within the first week of October. This delay allows all purchases to pass the 30 day refund period. Payments are issued to instructors within the first 10 business days of the month.

    Learn more here.

    What is an affiliate sale?

    The Udemy Affiliate Program is run by Rakuten LinkShare - a network of thousands of affiliates and advertisers. The primary purpose of this network is to get your courses in front of a larger audience, one that may not have come to Udemy via other efforts.  In other words, affiliates drive new students to the site.

    Affiliate Window: The standard “cookie window” for an affiliate is 30-90 days. In comparison, Udemy offers only a 7 day window, during which time (as noted above) the affiliate will earn commission on any sales.

    Learn more: Understanding Affiliate Sales.

    Where can I get information on Udemy badges?

    In this support article, you will find a list of badges, how the badges appear on-site, and what they highlight to students. We’ve also shared some of the contributing factors that go into earning each badge, and advice and resources to help you earn them.

    Can I upload my course in a different platform?

    Udemy is a technology platform that enables anyone anywhere to create and share educational courses. We host more than 80,000 courses on our online learning marketplace. Our marketplace model means that when you publish a course on our platform, you retain all the rights to your content.

    You simply grant us a license to host the course and make it available to our users, and to advertise your course on our platform and on third party services. These license terms are outlined in detail in Udemy’s instructor terms. You can also offer your course on other services, but we ask that your course is never offered for a lower price than on Udemy.

    Can I Use Content That May Have a Copyright?

    Please refer to this article to learn more.

    Can I use the Udemy logo for presentations e.g. at conferences?

    You may use the “I teach on Udemy” logo that you can request from the Support Team.

    Read Article
  • Community FAQ: Udemy Instructor Club

    Table of Contents:
    Can instructors ask for reviews?
    What can I do if I don’t agree with a student review?
    What can I do if a student left a review without any comments?
    Why are reviews being weighted?
    I found someone else using my content/description. What should I do? / Why does Udemy allow this to happen? Don't you have a screening process?
    I found someone else selling my course on another website. What should I do?
    How do I include my courses in the Udemy for Business program?
    How is the Udemy for Business revenue calculated?
    What is the criteria for the “featured courses” tag?
    How many times can I change from “free” to “paid” without losing promotional emails?
    How do my students see the price of my course?
    Can Udemy share their promotions schedule with the instructors in advance?
    Are we required to enroll in Udemy promotions?
    How can I opt in/out of Udemy promotions?
    How does the search ranking work in the Marketplace?
    What should I do if a student reports an issue to me?
    Why are my enrolled students not taking the course?
    How can I turn off automated closed captions?
    When will I get paid?
    What is an affiliate sale?
    Where can I get information on Udemy badges?
    Can I upload my course in a different platform?
    Can I Use Content That May Have a Copyright?
    Can I use the Udemy logo for presentations e.g. at conferences?

    Can instructors ask for reviews?

    Instructors can use our communication tools (announcements, automated messages, etc) to ask for honest reviews provided they match our rules and guidelines. You can learn more here.

    What to do if I don’t agree with a student review?

    You are always able to flag a review to report it to our Trust & Safety team. It is up to the team whether or not the review gets taken down, however, as we have measures in place to ensure our marketplace is trustworthy. You can also reach out to the team at policy@udemy.com if you have questions or concerns about your individual situation. Please click here to see our article on how to manage student feedback.

    What can I do if a student left a review without any comments?

    While we know poor reviews that do not include comments can be frustrating for instructors, we feel responsible to capture a wide range of student opinion, even if the student did not give an explanation.

    To learn more about how to effectively manage student feedback, and why we don’t require comments for reviews, please click here. Tips on how to effectively describe your target student can be viewed here.

    Why are reviews being weighted?

    Over the years, we’ve heard a growing concern from instructors that ratings from students who haven’t taken much of the course, or who haven’t left useful feedback, are unnecessarily damaging the rating of a course. That said, when negative feedback from students is informed and useful, it will also be weighted more heavily than it was in the past.

    Our weighting for reviews is still in its early stages, and currently considers recency of the rating, course consumption of the student, and review length, among many other factors, which Udemy does not make public. Moving forward, our team will continue to hone our weighting and make improvements where necessary, to help make the Course Rating as fair as possible. You can learn more about the weighted review system here.

    I found someone else using my content/description. What should I do? Why does Udemy allow this to happen? Don't you have a screening process?

    Please click here to see how you can report a Udemy course infringing your copyright.

    I found someone else selling my course on another website. What should I do?

    Please click here to review what you should do if you find your course on a pirate website.

    How do I include my courses in the Udemy for Business program?

    Udemy for Business uses a number of criteria to determine which courses are added to the collection. First, instructors must be opted into the Udemy for Business program in order for their courses to be considered. Next, Udemy for Business sees a lot of value in using the power of the marketplace to assist with course selection.

    To learn more about our Udemy for Business content subscription program, please click here.

    How is the Udemy for Business revenue calculated?

    Udemy for Business is based on a subscription model. Accordingly, there is no associated list price for courses on the Udemy for Business platform, and the revenue share works differently. You can review more details of how revenue is calculated in this article.

    What is the criteria for the “featured courses” tag?

    All “featured course” modules are chosen by an algorithm looking at a weighted balance based on enrollments, good reviews, and paid conversion rate of the course, among other indicators of student responses to a course.

    How many times can I change a course from “free” to “paid” without losing promotional emails?

    The system detects and only allows one change from free to paid specifically. We have two scenarios:

    1- Launch paid, switch free, switch paid, switch free, switch paid- promo emails disabled

    2- Launch free, switch paid, switch free, switch paid - promo emails disabled

    The amount of changes is different in both scenarios, but If you look close enough, you can see that in both cases, the course  changes from free to paid twice, which is what our platform looks for in this criteria. This is why both scenarios would cause you to lose promotional emails. 

    How do my students see the price of my course?

    Students see course prices based on Udemy's price matrix, which is correlated with the region they're located. The matrix is updated periodically to incorporate both exchange rate fluctuations and market-specific purchasing patterns. You can see the matrix here.

    Learn more about our supported currencies here.

    Can Udemy share their promotions schedule with the instructors in advance?

    Unfortunately we cannot share our promotion strategy in advance. Our promotions can differ depending on the student's interest, so the promotional experience will vary depending on who is receiving them. Our Growth Team has published this article, however, so that you can get a general insight of the strategies they use.

    Are we required to enroll in Udemy promotions?

    Instructors are given the option of enrolling in Udemy’s promotions and marketing program, when they apply to become a premium instructor. You are not obligated to enroll if you don't want to. If you do not opt into the program, then your courses will not be sold at a discount. The course can only be sold at the price you have listed, or via a coupon code you yourself create.

    Your courses will also not be included in Udemy's promotions and sales. Ultimately it's up to you whether you enrol, but we have found that courses in the program outsell those that are not by 200%.

    You can learn more about Instructor promotional agreements and Udemy deals here.

    How can I opt in/out of Udemy promotions?

    You can opt in/out of deals and promotions by following this link to your marketing agreement: 

    Any changes made to your participation in our programs will not apply to currently active campaigns, which may have already been offered to students via targeted e-mail promotions.

    Learn more here.

    How does the search ranking work in the Marketplace?

    Currently, search rankings are based on a number of factors, including the number of enrollments, student reviews, conversions from the sales page, and student course consumption.

    Our search tool also looks at terms found in the course title and subtitle to return results, and the filter which was used, also plays a pivotal role. Adding new terms to the course title, or subtitle, which you believe students may search for, will also improve its searchability.

    What should I do if a student reports an issue to me?

    Please advise your student to reach out to us so we can assist them directly. This will allow us to better identify the cause of the problem, whether the issue is related to the student's device/environment or if it's a problem that our engineering team can fix.

    Why are my enrolled students not taking the course?

    Udemy is a platform where students learn at their own pace, and it's normal for students to wait until they have time to start the course. For example, it's common for students to enroll in several courses at once, particularly during a promotional campaign, but not start all of the courses immediately.

    Student engagement will likely increase over time, and with the engagement analytics instructors can see where students are dropping off in lectures.

    How can I turn off automated closed captions?

    From the "Captions" tab on your course management tools, select English (US) to see the set of auto-generated captions that were created for your course. Next, click the "Disable" button on the upper right of the page.

    Please see our Captions FAQ.

    When will I get paid?

    Udemy pays instructors 30 days after the end of the month. For example, if a student purchases your course at any time in August, you will receive a payment within the first week of October. This delay allows all purchases to pass the 30 day refund period. Payments are issued to instructors within the first 10 business days of the month.

    You can learn more here.

    What is an affiliate sale?

    The Udemy Affiliate Program is run by Rakuten LinkShare - a network of thousands of affiliates and advertisers. The primary purpose of this network is to get your courses in front of a larger audience, one that may not have come to Udemy via other efforts.  In other words, affiliates drive new students to the site.

    Affiliate Window: The standard “cookie window” for an affiliate is 30-90 days. In comparison, Udemy offers only a 7 day window, during which time (as noted above) the affiliate will earn commission on any sales.

    Learn more: Understanding Affiliate sales.

    Where can I get information on Udemy badges?

    In this support article, you will find a list of badges, how they appear on-site, and what they highlight to students. We’ve also shared some of the contributing factors that go into earning each badge, and advice and resources to help you earn them.

    Can I upload my course in a different platform?

    Udemy is a technology platform that enables anyone anywhere to create and share educational courses. We host more than 80,000 courses on our online learning marketplace. Our marketplace model means that when you publish a course on our platform, you retain all the rights to your content.

    You simply grant us a license to host the course and make it available to our users, and to advertise your course on our platform and on third party services. These license terms are outlined in detail in Udemy’s instructor terms. You can also offer your course on other services, but we ask that your course is never offered for a lower price than on Udemy.

    Can I Use Content That May Have a Copyright?

    Please refer to this article to learn more.

    Can I use the Udemy logo for presentations e.g. at conferences?
    You may use the “I teach on Udemy” logo that you can request from the Support team.

    Read Article
  • Studio U FAQ

    Ok, I'm here, so where do I start?
    Studio U is your community for all things course creation. If you're stuck, don't know how something works, just ask! But don't go too fast! Use the search bar first and see if your questions has already been asked by another member.

    Also, here is a good places to start:

    Udemy Insights courses will give you a great overview of how creating a course on Udemy works.

    Marketplace Insights is a great tool to help you decided what to teach.

    Still in doubt? Post in the community now.

    Table of Contents:

    How can I find suggestions for audio, equipment, or general information?
    What is the difference between Studio U and Udemy Instructor Club?
    Can I ask for feedback in the Community?
    Is it required for instructors to use “Talking-head” teaching style?
    Once the course is on Udemy, who owns the course content?
    How does Udemy protect my content?
    How long does it take Udemy support to answer my ticket?
    Is having “free preview” lectures mandatory?
    How long does the course review process take?
    How many accounts can an instructor have?
    Can I use some lectures of one course in another?
    Can I upload some of my videos on YouTube?
    Can I create a course in other languages?
    Can Udemy create my course image?
    Can I edit/update the course content after publishing?
    What are the minimum course requirements?
    Can we create course composed of live sessions?
    What happens if I change my privacy settings from “private” to "public” after publishing?
    Can I include watermarks and links in my videos?
    What is the video upload limit?
    Can I Use Content That May Have a Copyright?
    Can I publish my course free and later change it to paid?
    How can I change my payment method?

    How can I find suggestions for audio, equipment, or general information?

    The search tool is the most efficient way to search for general information in the Community. In most cases, the questions you have, someone has already had them, and they've already received valuable information in the Community. If you look for keywords such as "equipment", "taxes", "reviews", etc. we are sure you will find a lot of relevant and helpful information. But if you don't, just ask fellow instructors!

    What is the difference between Studio U and Udemy Instructor Club?

    Studio U is a group for everything course creation related. This is your space to learn from other instructors, ask questions, get tips and gain motivation in your journey to share your knowledge with the world. Post-publishing related content such as sales, reviews, marketing, etc. is better suited for our group of published Instructors, the Instructor Club. 

    Can I ask for feedback in the Community?

    Yes. We encourage instructors to post their videos or course outline in the Community for other instructors to share their insights. Posting links to paid courses, however, is not allowed. If this happens, we will need to send you a policy violation warning. For more information on our Community Code of Conduct, please click here.

    Is it required for instructors to use “Talking-head” teaching style?

    Talking head videos are not mandatory, however, using “talking head” style video lectures for your introductory lectures can establish rapport and build trust with your students. You can consider who your target audience is and the right video format for them. 

    Once the course is on Udemy, who owns the course content?

    Udemy is a marketplace and not a publisher. We reserve no rights to your course content, other than those outlined in Udemy’s instructor terms. These terms do not grant us ownership of your course, just the right to advertise it. If your course is a paid course on our platform, you are not allowed to offer it for free elsewhere. 

    How does Udemy protect my content?

    To learn more about how Udemy protects your content, and what to do if you find a course on a pirate site, please click here.

    How long does it take Udemy support to answer my ticket?

    While we'd love to answer every question as soon as it comes in, we are unable to do so due to our volume of questions. You should expect a reply within the next 24- 48 hours after you reached out.

    Is having “free preview” lectures mandatory?

    Yes. Having your lectures previewed lets potential students sample the course content and your teaching style.

    Your first video lecture will automatically be available for the free preview to ensure there is always content available for students to view, then you can select the additional lectures that you’d like to include in the free preview. You need to select enough lectures totaling 10 minutes of video content, including the first video lecture, as part of our requirements. On the curriculum page, you can turn on Free Preview for any video lecture.

    Learn how to manage the free preview feature here.

    How long does the course review process take?

    The review process usually takes two business days, although this could fluctuate a little since our Review Team works through the queue of submitted videos in the order that they were received.

    How many accounts can an instructor have?

    We don’t have any policy that limits the number of accounts a user can create. As long as you are using a valid email address and the course topics abide by Udemy's terms and conditions, you should be fine. Also, please keep in mind that actions from one account can affect the others. For example, if you were to receive a strike on your personal account, this could be applied to your professional account as well.

    Can I use some lectures of one course in another?

    You can use some lectures from one course in another, as long as the repeated content is included to support student learning in a distinctly different course.

    If the courses are just duplicates of each other, your course will not be allowed in the marketplace. If we receive complaints from students that there is too much duplicate content and overlap in your published courses, our Policy team may have to take action. Use your best judgment to deliver a unique, valuable course that will teach students something new.

    Can I upload some of my videos on YouTube?

    This strategy is fairly common. We encourage instructors to post some of their lectures to YouTube and to promote their courses to their email list. You can learn more about promoting your Udemy courses on YouTube and other marketing strategies here.

    Can I create a course in other languages?

    Instructors can teach a course in any language they like. For more information on changing your course language, please click here.

    Can Udemy create my course image?

    If you would like for our designers to create a course image for you, please fill out the following form to request a course image.

    Your course image will be added once your course is submitted for review. From the link above, download the Placeholder image, and use it as your course image for now. Once the course is in the review process, our design team will begin work.

    Can I edit/update the course content after publishing?

    Yes. To update or replace existing videos, please follow the following steps outlined here.

    What are the minimum course requirements?

    In order to be approved for the Udemy marketplace, courses must contain a minimum of five lectures and at least thirty minutes of video content. 

    You can access our Course Quality Checklist here.

    Can we create course composed of live sessions?

    We're focusing on offering courses that allow students to learn at their own pace, on their own time and, as such, we currently do not have a feature that allows for live teaching sessions.

    What happens if I change my privacy settings from “private” to "public” after publishing?

    Private courses are only reviewed to check that the content is in accordance with Udemy's terms of service.

    When the privacy settings are changed from private to public, the course is then re-reviewed to make sure it meets our quality standards.

    Can I include watermarks and links in my videos?

    You may include your website, social media profiles, or contact information as a small watermark on your video throughout the lecture. For more information on these guidelines, and to view examples of acceptable watermarks, please click here.

    What is the video upload limit?

    Using the site uploader, you can upload files as large as 1.5 GB. If you need to load larger files or want to upload multiple files to your course at a time, use the bulk uploader.

    Files smaller than 4 GB can be uploaded using the bulk uploader. When a file is uploaded using the bulk uploader, it will appear in your library.

    Can I Use Content That May Have a Copyright?

    Please refer to this article to learn more.

    Can I publish my course free and later change it to paid?

    You are allowed to publish your course as a free course and later change it to paid. However, you are only allowed to do it once. If a course is changed from free to paid and back to free, it may lose some of its features such as Promotional Announcements and the ability to change its status it once again. Note: you are allowed to change the price of your course as many times as you want.

    How can I change my payment method?

    You can do so by following the steps outlined in this article.

    Read Article
  • Getting Started: How do I Create my Udemy Course?

    Congratulations on making the decision to create an online course on Udemy! We’re so glad you’re here. Now let’s get started.

    For an interactive Success Tracker to keep track of all of the steps in creating your course, access this Google Doc. You'll need to hit "File" --> "Make a Copy" or "Download as .xlsx". Enter in your Publish Goal Date and the dates will auto-set.


    What is a Udemy Course?

    A Udemy course gives students the opportunity to learn actionable skills that will help them in their career, their hobbies, and their life.  The most engaging Udemy courses use a combination of different teaching styles and formats and incorporate real world examples, quizzes, and projects.  These courses incorporate the instructor's personality, the skills taught, and the structure of the curriculum itself.


    What Makes up a Udemy Course?

    Above is a high level picture of what a Udemy course is and what it should accomplish.  For all of the specific criteria that makes up a Udemy course you’ll need the Udemy Course Quality Checklist.  This is what the Udemy Review Team uses to evaluate your course after you publish.  You’ll need to hit all of the “Required” elements to be approved on the marketplace, and the “Recommended” items are key for making a good course great. 

    Look below to see how to actually create your course using these elements and to find all of the relevant resources you'll need.


    How do I Create my Udemy Course?

    Don’t have any video content?  Then follow the steps below to create your Udemy course.  If you have created videos already, skip to Step 2: Producing your Course.


    Step 1: Plan Your Course

    Planning your course is the first step on your course creation journey and it’s very important to provide yourself with a solid foundation for building the rest of your course.
    • Decide what you want to teach. You probably have an idea of what you want to teach, and now it's time to get really specific. Think about how you want to differentiate your course. Specialized topics shine in our marketplace, and we encourage you to choose one with a specific audience in mind, rather than going too broad.
    • Target Student. This will help you identify who your target audience is, and what you want them to learn from your course. Getting course goals and targets right will go a long way in helping you create a great course structure.
    • Create a course structure. This is where you scope the content of your course to ensure that there is enough content for students to engage with and achieve their objectives. This is also where you think through how you want to organize your content.  Be sure to conclude each section with either a quiz or a summary to sum up what students have learned.
    • Break down your course into lectures and describe them.  This step is to help you get more detailed about your content, and break it down into individual sections and lectures. Write a lecture description for each lecture, summarizing what students will learn. 

    Step 2: Produce Your Course

    This is the real meat and potatoes of your course creation process!  Get ready to become a Hollywood-ready video producer.
    • Select your equipment and set up your home studio using our production guide.
    • Submit a test video.  Create a quick, ~30 second long video to test out your audio, video, and editing setup to make sure you’re on track for creating high quality videos.  If you're looking for one step you should not miss, this is it!
    • Script out your course to make sure you're covering all of the topics you planned on.
    • Practice your script. It is important to practice your script a few times to make sure you’ve got your instructor delivery down.  Students love teachers who are passionate, interesting, and not monotonous so make sure you keep those energy levels up! While scripting the course, plan different ways of delivering your content to maximize student engagement.
    • Check against our course quality checklist. Before you start recording your course, do a once over of the course quality checklist to make sure that everything is according to plan
    • Create your videos.  Make sure to use the set-up that the Review team approved during your test video.
    • As you're creating your lectures, consider different types of learners. Video lectures should alternate between the different lecture types and also between presentation styles such as “talking head”, slides, screencasts and drawing boards. Upload your promo video to help draw students in and convince them that your course will change their life.
    • You can create up to 550 curriculum items for a course (sections, lectures, quizzes, coding exercises, practice tests and assignments). 
    • Use the bulk uploader to upload your videos into your course.  You can also use the uploader to upload any other resources you’re including (supplemental resources, PDF, audio, or presentation lectures). Once your videos are uploaded, go through your outline and associate the videos with the correct lecture.

    Step 3: Polish Your Course

    In this step we’re talking about making your course ready for the marketplace.  Follow the steps below to polish your course to ensure that your students will want to purchase it.

    Step 4: Publish Your Course

    Congratulations!  It’s finally here -- time to publish your course and start actually teaching students.
    • Publish each of your lectures individually.
    • Submit your course for review by clicking the "Submit for Review" button at the top of your course.
    • Once you have submitted your course for review, the Udemy Review team will look over your course and evaluate it against our Course Quality Checklist.  
    • Once the Review team has completed their review, they’ll send you some feedback on your Course Feedback page.
    • If you have any “Required” elements of the quality checklist that need a bit more love, make those changes and then resubmit your course for review.  If you have no "Required" items pending your course will be published into the marketplace!
    • Take a look at the promotional strategies outlined on the Teach Hub to get your course up, running, and reaching students.

    For an interactive Success Tracker to keep track of all of the steps in creating your course, access this Google Doc. You'll need to hit "File" --> "Make a Copy" or "Download as .xlsx".  Enter in your Publish Goal Date and the dates will auto-set.

    Resources for Creating your Course

    • The Udemy Teach Hub.  On the Teach Hub you'll find everything you need to create a high quality course, market your course, and stay up-to-date with all the latest Udemy news.
    • Studio U.  Join our online community to talk with your fellow instructors about anything related to your Udemy course.
    • Udemy Insights Courses
    Read Article
  • Create a Course Outline and Receive Feedback

    Once you've created an outline, it's time to get feedback. By sharing your outline you'll receive feedback from both the Udemy Instructor Team as well as from your peers in the instructor community.

    Receiving Feedback on Your Course Outline

    1. Create a course outline in Google Docs by using this template.
    2. Click File > Make a copy to save the template to your Google Drive
    3. When you're ready to share the outline, click Share at the top of the page
    4. Select Anyone with the Link can view:
    5. ​Copy the link to your outline.
    6. Go to Studio U and paste your link into a new comment and ask for feedback on your outline
    7. When you have received feedback and finalized your outline, transfer it to your Udemy account.

    After receiving feedback on your outline, you can continue planning and building your course!

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  • Become a Premium Instructor and Charge for Your Course

    Anyone can create a free course on Udemy. If you want to charge students a fee for your courses, however, you will need to apply to become a premium instructor. The application is free, and is usually approved within 2 business days.

    Apply to Become a Premium Instructor

    1. Start building a course.
    2. From the Course Roadmap click on Price & Coupons
    3. Click on here to complete your premium instructor application 

    complete_premium_instructor.png

    Completing the Premium Instructor Application

    After you click on the Premium Instructor application link on the Price & Coupons page, you can complete your application, by following these steps:

    1. ​​​Enter your name or company name.
    2. Include a 60 character headline, or quick description of your expertise.
    3. Write a short bio.
    4. Enter your billing address and phone number
    5. Upload a profile picture
    6. Accept Udemy Terms of Service and choose which promotional programs you would like to participate in.
    7. Select your payout method (please see below)

    Selecting Your Payout Method

    Once you have entered your information and selected the promotional programs you would like to participate in, you will be prompted to select your payout method. Instructors can receive their payouts via PayPal or Payoneer.

    To active a payout method for your Udemy account, please follow the steps below:

    1. On the Payout Method page, select the payout method you wish to use by clicking on Log In for PayPal and Connect for Payoneer.
    2. You will be directed to the payment processor’s website, where you will authenticate and create a link to your Udemy profile. If you do not have a PayPal or Payoneer account yet, you can also create a new account during this process.

    premium_instructor_1.png
     

    After you’ve submitted your request, it may take up to three days to receive final approval from the payment processor. When your request is approved, the payment method status will change from Pending to Active, which indicates that you will now receive payment through that vendor. No further action is required on your behalf. 

    Payoneer_pending-1.png

    payoneer_active.png

    Please note: after your payment method has been approved, be sure to return to your course and select a price for it.

    If you’re notified that the request was unsuccessful, you can also contact the payment processor directly to learn more about why a connection could not be established. You can contact PayPal Support by clicking here, and Payoneer’s Support team by clicking here.

    Fees

    There is no fee to become a premium instructor, and Udemy does not charge any transactional fees when delivering payment to instructors. Udemy does, however, keep a percentage of each sale depending on the transaction. Please click here to learn more about Udemy's revenue share.

    You can review any fees PayPal or Payoneer charge on their respective sites. Payoneer’s fees can also be reviewed during the payment application process.

    Payments

    Payments from PayPal are delivered directly to your PayPal account, which can in turn, be transferred to your bank account. Payoneer payments can be delivered to your local bank account or to your prepaid MasterCard®.

    Changing Your Payment Method Preference

    If you wish to change your payment method in the future, you can do so, by following these steps:

    1. Return to the Payout Settings page in your My Profile
    2. If you currently only have one payment method active, click on Log In for PayPal and Connect for Payoneer, beside the payment method you wish to add
    3. Once the request has been approved the payment method will be listed as Active

    Once you have established connections with each payment method, you can select which payment processor you would like to deliver your payouts at anytime by clicking on the “Set Active” link.  Active indicates that you will now receive payment through that vendor.

    Changing the Account of a Payment Method

    If you need to change the PayPal account you have registered for your payment method, you can do so by following these steps:

    1. Return to the My Profile, Payout Settings page.
    2. Click on Log In beside the PayPal icon
    3. After clicking Log In, you will be directed to PayPal’s website, where you will authenticate a different account, and generate a link to your Udemy profile.

    If you wish to change your credentials for your Payoneer account, however, you will need to contact Payoneer directly. You can contact Payoneer support by clicking here.

    Contacting Paypal And Payoneer

    If you encounter any issues while authenticating your account on PayPal or Payoneer, please contact their respective support teams for assistance. You can contact PayPal Support by clicking here, and Payoneer’s Support team by clicking here.

    For our FAQ article regarding Payoneer, please click here.

    If you have any additional questions regarding how to set up your Premium Instructor account, please contact Udemy Support.  

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  • Join Studio U

    Studio U is Udemy's online instructor community where you can get help and feedback both from us and hundreds of other instructors. The community consists of a mix of seasoned instructors and incoming newbies, all dedicated to creating the best student learning experience online. Ready to tap into a global network of colleagues just like you?

    Here’s how to join:

    1. To join Studio U you'll need an instructor account. If you don't have one, go here and follow the steps to register as an Udemy instructor.
    2. Visit the Studio U group on Facebook and click the "Join Group" button. You'll be asked to provide the email associated with your Udemy account in order to verify your account as an instructor.

    Before posting in the group, please you read through our Community Code of Conduct so we can ensure all community members are able to use the Studio in a fun and productive way.

    Studio U is an amazing community and we promise it will help you create an awesome course. You can get feedback on your first test video, course outline, course structure, and so much more. We look forward to seeing you there!

    Udemy handles all user data (including data submitted through Facebook) in accordance with our Privacy Policy.

    When you submit your email address as part of applying to join Udemy's Facebook communities, that information is only visible to us until we make a determination on your application. Providing an email as part of this process does not change the preferences you've set for receiving or opting out of promotional emails. You can find instructions on how to check and update those settings in this support article.

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